Valley Health Care Center in Chilhowie, VA
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940 East Lee Highway, Chilhowie, VA 24319
For more information about senior living options: (844) 490-3973
The staff at Valley Rehab are patient, kind, courteous, and deeply caring. The administration team is consistently helpful in coordinating insurance and payments. The facility is clean and welcoming, with a fresh, pleasant atmosphere. The therapy team provides excellent care and helps residents regain function. The activities department is friendly and engaging, enriching residents' lives. Residents and families note the friendly, attentive nursing staff who respond quickly. Valley Rehab offers a caring, family-like atmosphere where staff truly love their work. The dining service provides good-tasting meals and quality food. Valley is an excellent choice for loved ones, with endless care and compassion.
There was feces all over the bathroom floor for days. The staff lost her dentures (and there were missing clothes). They let residents steal her belongings and crawl into her bed. It took the nursing home two months to sign off on the death certificate. A nurse in the med tech room was glued to her phone while preparing meds, and staff often stayed on cell phones at the main desk instead of helping residents. The facility was filthy, falling apart, and not fit for residents. There were four days without running water, which was unacceptable. There was no empathy or compassion.Valley Health Care Center in Chilhowie is best suited for families seeking a warm, community-oriented environment that combines solid rehabilitation services with dependable long-term care. The setting rewards residents who want a home-like atmosphere where staff engagement is constant and therapy and daily activities are integrated into a practical plan to regain independence or maintain quality of life. It is particularly well-matched for seniors needing post-hospital rehab, recovery from falls, memory care support, or hospice-adjacent care within a comprehensive, coordinating administration. For families who prioritize hands-on caregivers, clear communication, and a culture of compassion, this center delivers consistently.
Alternatives may be worth considering for families prioritizing ultra-modern facilities, larger campuses, or private accommodations with extremely quiet nights. A few reviews note the property is older and space can feel limited, especially in rooms that aren't large. For residents with extremely complex or highly supervised needs, or those requiring near-constant hospital-grade oversight, it's prudent to compare options with dedicated night staffing and more expansive floor plans. There are rare but vivid accounts about administrative delays or concerns around certain processes, underscoring the importance of an in-person tour and a fresh assessment of current operations before making a commitment.
On the strength side, the staff consistently earns high marks for patience, kindness, and professional demeanor. Nursing and therapy teams are repeatedly praised for responsiveness and for crafting rehabilitation plans that translate into real progress, often returning residents toward their prior levels of function. The administration is viewed as accessible and proactive, adept at navigating insurance, Medicare, Medicaid, and VA coverage to ease family burdens. Cleanliness is a practical baseline, reinforced by remodeling that brightens common areas and patient rooms. The activities program and social workers inject energy and meaning into daily life, creating a true sense of community and guiding families with regular updates and reassurance.
Still, there are cautionary notes not to ignore. A minority of reviews describe troubling experiences, including space constraints that hinder comfort, delays in administrative processes, and uneven attention to caregiving tasks. A particularly stark account highlights crisis management gaps and questions about empathy, illustrating that even well-regarded operations can falter. While such reviews are outliers, they emphasize the importance of confirming current staffing levels, night-shift availability, care-plan clarity, and reliable channels for communication before settling on a choice.
Despite these concerns, the overall equation tilts strongly in favor of Valley Health Care Center for most families. The combination of a robust rehabilitation program, skilled nursing, and a meaningful activities calendar provides a practical path to return home or achieve tangible progress in long-term care. Administrative support for billing and funding streams reduces financial stress, while the remodeled, clean environment enhances safety and daily enjoyment. The breadth of positive therapy outcomes and the sense of a supportive, family-like atmosphere suggest that the center's core strengths - competent, compassionate care and engaged staff - outweigh the occasional drawbacks, particularly when families engage in care planning and stay closely connected with the care team.
For families evaluating this community, the recommended approach is deliberate and concrete. Plan a visit with a detailed checklist, request meetings with the therapy director and social worker, and observe the night shift to gauge responsiveness first-hand. Inquire about memory care programming, private room options, and the center's ability to tailor care plans to individual needs. Verify current billing arrangements for VA, Medicare, and Medicaid, and solicit references from current residents' families. Valley Health Care Center stands as a practical choice for those pursuing proven rehab success, steady caregiving, and a supportive network - where genuine commitment to residents' well-being is the defining strength and careful due diligence aligns expectations with reality.
26 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Valley Health Care Center in Chilhowie, VA is a well-rounded assisted living community that focuses on providing skilled nursing care to its residents. With a range of amenities and care services available, this facility ensures that residents receive the support they need while also enjoying a comfortable and fulfilling lifestyle.
Residents at Valley Health Care Center can take advantage of amenities such as cable or satellite TV, fully furnished accommodations, and access to outdoor spaces like gardens. For those who enjoy reading, there is a small library available. Wi-Fi/high-speed internet services are provided for residents to stay connected with loved ones and the outside world.
The dedicated staff at Valley Health Care Center provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure residents receive their prescribed medications on time. A mental wellness program is in place to address the emotional well-being of residents.
The dining experience at Valley Health Care Center caters to special dietary restrictions to accommodate individual needs. Meal preparation and service are included as part of the care services provided.
To promote an active lifestyle and social interaction, resident-run activities are organized regularly. Additionally, scheduled daily activities are planned for everyone's enjoyment.
Convenience is key at this assisted living community. With nearby cafes, pharmacies, physicians, restaurants, transportation options, and places of worship within close proximity, residents have easy access to essential services and can maintain their connections within the local community.
Overall, Valley Health Care Center offers a supportive environment where seniors can receive quality care while enjoying a range of amenities and engaging in various activities that contribute to their overall well-being.
Valley Health Care Center is located at 940 East Lee Highway, Chilhowie, VA 24319 in Washington County, Virginia
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