Valley Health Care Center

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Valley Health Care Center

Valley Health Care Center

940 East Lee Highway, Chilhowie, VA 24319

For more information about senior living options: (844) 490-3973

3.6 from 7 reviews
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Assisted Living Skilled Nursing Facility

Overall Review

Pros

  • pro The grandmother has received impressive care and attention at Valley since 2022, enjoying the support from the rehab department staff.
  • pro The family is grateful for the excellent care provided to their mother-in-law over the past 12 months, noting improvements in her balance through therapy.
  • pro The uncle has been well cared for at Valley Health Care Center for 18 months and enjoys good communication with the supportive staff.
  • pro Residents at Valley Health Care Center benefit from daily activities and performances from local church choirs, enhancing their quality of life.
  • pro The sister appreciates the good food offered at the facility, indicating a positive aspect of her experience there.

Cons

  • pro The facility had too many residents and not enough staff, leading to inadequate care.
  • pro The doctor in the facility did not listen to the family’s concerns regarding the patient's broken arm.
  • pro The staff administered counteractive medication against the family's wishes, including tranquilizers.
  • pro Meals were brought to patients without proper communication or notification.
  • pro The environment was unwelcoming, with patients sitting in hallways and a lack of cleanliness.
  • pro One review described the facility as filthy, falling apart, and unfit for animals due to poor living conditions.
  • pro Residents were reported to be excessively sedated and unable to function properly.
  • pro There was a lack of accountability among the staff regarding maintenance and cleanliness issues.
  • pro A family member expressed that they would not recommend the place for loved ones, finding it scary and suggesting it needs to be closed down.
  • pro While one mentioned good food, they noted that more help is needed at the facility overall.

Review

The Valley Rehabilitation and Nursing Center has garnered a diverse array of reviews from families of residents, highlighting varying experiences that reflect the facility’s strengths and weaknesses. While some family members express gratitude for the care their loved ones have received, others share distressing accounts about inadequate attention and poor living conditions.

One positive experience comes from a family whose grandmother has been at Valley since 2022. They commend the level of care and attention she receives, noting the clean, bright, and inviting environment. The rehab department staff is particularly praised for their support throughout her recovery, indicating that personalized care can make a significant difference in residents' experiences.

Similarly, another review highlights the positive impact of therapy on a mother-in-law who has been at Valley for twelve months. Her family appreciates how the rehabilitation services have successfully decreased her falls by focusing on improving her balance. Such interventions seem to have had a beneficial effect on her quality of life, underscoring the importance of effective rehabilitation programs within nursing facilities.

Contrasting these commendations are troubling accounts from families who faced significant challenges during their loved ones’ stays at Valley. One reviewer shares an almost tragic narrative about their father’s experience while recovering from a broken arm. They express frustration with what they perceived as inadequate staffing levels, which led to neglect in managing his injury. The family felt unheard by medical staff when they voiced concerns over medications prescribed to their father and reported distressing incidents where he did not receive timely communication regarding his meals or overall care.

Moreover, another starkly negative review paints a grim picture of the facility's physical condition. This reviewer describes Valley as filthy and poorly maintained, filled with dead bugs and dust bunnies lurking in corners. This account raises serious concerns about hygiene standards that are essential for any healthcare environment. The reviewer goes so far as to say that residents live like "caged animals," suggesting an atmosphere lacking compassion or respect for those residing there.

On a slightly more positive note, one family's experience gives insight into another perspective at Valley Health Care Center—a facility noted for its daily activities that engage residents positively. A nephew shared his satisfaction with how well-informed he was regarding his uncle's care and progress over the past eighteen months, emphasizing supportive relationships between staff and family members as integral to peace of mind during this challenging time.

However, even among somewhat favorable reviews is criticism regarding staffing shortages; another sister mentions good food but notes that more help is urgently needed to ensure optimal support for residents recovering from strokes or other health issues. The overall sentiment reflects anxiety around understaffed environments impacting resident well-being—a recurring theme across many accounts detailing experiences with Valley Rehabilitation and Nursing Center.

In conclusion, while many families appreciate particular aspects of care provided at Valley Rehabilitation and Nursing Center—with some citing improvements in rehabilitation outcomes—serious concerns prevail regarding staffing inadequacies and questionable living conditions. As families navigate this emotional journey with their loved ones facing rehabilitative challenges or chronic illnesses, it becomes crucial for institutions like Valley to prioritize transparency in operations alongside maintaining high standards necessary for resident dignity and health.

Features

Housing

  • 26 resident community capacity 26 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Valley Health Care Center in Chilhowie, VA is a well-rounded assisted living community that focuses on providing skilled nursing care to its residents. With a range of amenities and care services available, this facility ensures that residents receive the support they need while also enjoying a comfortable and fulfilling lifestyle.

Residents at Valley Health Care Center can take advantage of amenities such as cable or satellite TV, fully furnished accommodations, and access to outdoor spaces like gardens. For those who enjoy reading, there is a small library available. Wi-Fi/high-speed internet services are provided for residents to stay connected with loved ones and the outside world.

The dedicated staff at Valley Health Care Center provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure residents receive their prescribed medications on time. A mental wellness program is in place to address the emotional well-being of residents.

The dining experience at Valley Health Care Center caters to special dietary restrictions to accommodate individual needs. Meal preparation and service are included as part of the care services provided.

To promote an active lifestyle and social interaction, resident-run activities are organized regularly. Additionally, scheduled daily activities are planned for everyone's enjoyment.

Convenience is key at this assisted living community. With nearby cafes, pharmacies, physicians, restaurants, transportation options, and places of worship within close proximity, residents have easy access to essential services and can maintain their connections within the local community.

Overall, Valley Health Care Center offers a supportive environment where seniors can receive quality care while enjoying a range of amenities and engaging in various activities that contribute to their overall well-being.

Nearby Places of Interest

Transportation

  • Three Rivers Taxidermy Studio (0.1 miles)
  • U-Haul Neighborhood Dealer (0.7 miles)
  • U-Haul (0.7 miles)
  • U-Haul Neighborhood Dealer (1.2 miles)
  • Air Taxi Southwest Va (8.6 miles)
  • Redbird Taxi (9 miles)
  • Bus Station (9.7 miles)

Cafes

  • Papa's Cafe & Country Elegance (0.1 miles)

Restaurants

  • Honeybee Bakery (0.2 miles)
  • McDonald's (0.5 miles)
  • One Drop At A Time (0.5 miles)
  • Taco Bell (0.5 miles)
  • Main Street Grill (0.5 miles)
  • Subway (0.6 miles)
  • Jaron's (1.7 miles)

Physicians

  • Greever Clinic (0.3 miles)
  • Saltville Medical Center (7.2 miles)
  • Emory Internal Medicine (8.6 miles)
  • Family Physicians of Marion PC (9.9 miles)
  • Blue Ridge Cancer Care (9.9 miles)
  • Mountainview Pediatrics PC (9.9 miles)
  • Mountain States Medical Group Internal Medicine (10 miles)

Places of Worship

  • Providence Orthodox (0.3 miles)
  • Providence Presbyterian Church (0.3 miles)
  • Southern Baptist Convention (0.3 miles)
  • Middle Fork Baptist (0.8 miles)
  • First Church of God (1.1 miles)
  • Deer Valley Baptist Church (1.2 miles)
  • Tate Chapel (1.9 miles)

Pharmacies

  • Chilhowie Drug Company (0.4 miles)
  • Greever's Drug Store (0.5 miles)
  • Good Neighbor Pharmacy (6.2 miles)
  • Clark's Pharmacy (7.1 miles)
  • Carter's Pharmacy (7.2 miles)
  • Clark's Pharmacy of Saltville (7.2 miles)
  • Pharmacy Connection (8.7 miles)

Theaters

  • Lincoln Theatre (8.9 miles)
  • Park Place Drive In (10 miles)

Hospitals

  • Southwestern Virginia Mental Health Institute (9.3 miles)
  • Southwestern Virginia Mental Health Institute Geriatric/Infirmary Unit (9.4 miles)
  • Smyth County Community Hospital Homecare (9.9 miles)
  • Southwest Virginia Area Health Education Center (9.9 miles)

Parks

  • Hungry Mother State Park (9.4 miles)
  • Marion Stadium (9.8 miles)
  • Damascus Town Park (13.3 miles)

Frequently Asked Questions

Where is Valley Health Care Center?

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