Francis Marion Manor Health & Rehabilitation in Marion, VA

Information last verified:

100 Francis Marion Lane, Po Box 880, Marion, VA 24354

For more information about senior living options: (844) 490-3973

4.6 from 45 reviews
5 stars
39
4 stars
1
3 stars
2
2 stars
0
1 stars
3

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Overall Review of Francis Marion Manor Health & Rehabilitation

Pros

  • pro The staff are wonderful and treat residents like family.
  • pro They take great care of their residents.
  • pro The facility is staffed by compassionate, friendly professionals.
  • pro The atmosphere is welcoming, warm, and clean.
  • pro The staff are courteous, helpful, and highly professional.
  • pro Residents feel safe and well cared for.
  • pro The care team goes above and beyond for those they serve.
  • pro The dining and caregiving teams are attentive and well-liked by residents.
  • pro The facility creates a home-like environment where people feel at ease.
  • pro The facility is consistently described as well-run, with caring staff.
  • pro The staff’s dedication makes visits feel like coming home.
  • pro Families feel included and treated with respect by the staff.

Cons

  • pro The reviewer stated the facility turned away a Korean War veteran recovering from a stroke because he occasionally refused his medication, implying they only want easy patients.
  • pro The reviewer alleged nurses lied about giving night meds and told the patient to discard a pill, suggesting a lack of bedside manner.
  • pro The reviewer said the place isn’t fit for their dogs and claimed that money is the primary concern rather than caregiving.
  • pro The reviewer described chronic understaffing that led to urine smells, limited patient care, and patients moaning in pain, with bed alarms going off frequently.
  • pro The reviewer reported staff were unresponsive when called, noting that two ladies hollered for a nurse and were ignored.
  • pro The reviewer criticized the facility for being in disrepair and having safety and odor problems, indicating overall care was not up to par.

Review

Francis Marion Manor Health & Rehabilitation is best suited for families seeking a warm, resident-centered skilled nursing and rehabilitation experience. The community excels for seniors needing post-acute rehab, physical therapy, and ongoing nursing support in a setting that feels more like a caring, extended family than a cold clinical environment. When a loved one is transferring from hospital care after a stroke, orthopedic repair, or intensive rehab, this facility tends to deliver the reassurance of a steady, professional team that can guide recovery while preserving dignity and comfort. The location and the atmosphere matter here: ample natural light, clean spaces, and a homey tone help residents settle in and engage with therapy, meals, and daily routines.

There are clear reasons to consider alternatives, especially for families with strict expectations around medication safety, staffing levels, and facility maintenance. A subset of reviews highlights concerns about understaffing and the ripple effect on responsiveness and individualized attention. Instances of disputed medication handling and moments when the perceived care did not meet expectations underscore that not every experience aligns with the ideal. Prospective families should be mindful that a strong, compassionate staff culture can coexist with operational challenges in a way that varies by shift, unit, and management approach. For families prioritizing near-perfect medication oversight, odor-free comfort, or consistently high nurse-to-patient ratios, exploring other options may be prudent.

The facility’s strongest selling points are tangible and consistently echoed by families and visitors: staff kindness, attentiveness, and the sense that residents are treated like family. Multiple accounts describe staff as loving, patient, and genuinely invested in each person’s well-being. Residents and families repeatedly note safety, the cleanliness of rooms and common areas, and a welcoming atmosphere that helps people feel at home. The administration and admissions process are described as professional, with a number of reviewers praising the positive tone and helpfulness of the team at the point of entry. When care teams connect with family members, the overall experience is notably enhanced, translating into smoother transitions and a sense of trust about day-to-day caregiving.

Yet the main caveat lies in the realities of staffing and facility upkeep. A few reviews portray chronically lean staffing, with nurses and CNAs stretched across larger patient loads, which can affect response times and comfort measures. Other comments reference odors and periods of disrepair, concerns that can erode the sense of pristine care even in otherwise excellent environments. A handful of residents and families describe significant gaps in care during difficult moments, including inconsistent med administration and delays in urgent needs. While these reports are not universal, they signal a responsibility to closely inspect current staffing levels, on-site routines, and the consistency of therapy and nursing coverage before committing.

Despite these cautions, the pros often offset the cons for families who prize a high-touch, people-first culture. The same commitment that drives warm welcomes and compassionate daily care also supports rehabilitation momentum. Families frequently observe real progress in residents, with therapists and nursing teams collaborating to advance mobility, safety, and independence. The improvements noted by loved ones, whether in gait, endurance, or everyday functioning, touchez the quality of life that families seek when choosing long-term care or short-term rehab. When management initiatives translate into cleaner spaces, more orderly environments, and clearer safety protocols, the overall experience strengthens, creating a practical balance between human connection and clinical effectiveness.

The practical takeaway is straightforward. Francis Marion Manor stands out for families who want a facility where staff genuinely care, residents feel valued, and rehab services are meaningful. It is a compelling option for post-hospital recovery and ongoing skilled nursing when the emphasis is on warmth, accessibility, and a supportive social environment. That said, one must verify the current realities on the ground: staffing patterns, daily nurse availability, and the facility’s ongoing maintenance and odor control. Prospective families should request a tour focused on therapy schedules, nurse availability during peak hours, and a candid conversation with front-line staff about med administration and escalation protocols. If those conversations affirm strong, reliable care, Francis Marion Manor offers a practical, resilient path to safe, compassionate aging in place. If not, it is prudent to compare alternatives where staffing consistency and pristine environments are non-negotiable.

Features

Housing

  • 110 resident community capacity 110 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Francis Marion Manor Health & Rehabilitation in Marion, VA is a comprehensive assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents.

The community boasts an array of amenities including a beauty salon, cable or satellite TV, a computer center, a fitness room, and a gaming room. Residents can enjoy their meals in the elegant dining room which offers restaurant-style dining with special dietary restrictions catered for. There is also a small library where residents can relax and read.

Francis Marion Manor provides 24-hour call system and supervision to ensure the safety of its residents at all times. Assistance with activities of daily living such as bathing, dressing, and transfers are readily available. Medication management is offered to ensure proper administration. Additionally, there is a mental wellness program in place to address emotional and psychological needs.

The community also offers transportation arrangements for non-medical purposes as well as transportation to doctors' appointments. Move-in coordination service is provided to assist new residents with settling in comfortably.

To promote an active lifestyle, Francis Marion Manor organizes various activities including fitness programs, resident-run activities, scheduled daily activities, planned day trips, and concierge services. This allows residents to remain engaged and socialize with others.

Located near parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals ensures that residents have easy access to essential services and recreational opportunities within close proximity.

Overall, Francis Marion Manor Health & Rehabilitation in Marion, VA provides a welcoming environment that emphasizes the overall well-being of its residents through its exceptional amenities and care services.

Nearby Places of Interest

Physicians

  • MSMG Orthopedics (0.1 miles)
  • Todd Hannula MD (0.1 miles)
  • Mountain States Medical Group (0.1 miles)
  • Surgical Associates of Smyth County PC (0.2 miles)
  • Mountain States Medical Group Internal Medicine (0.3 miles)
  • Family Physicians of Marion PC (0.5 miles)
  • Blue Ridge Cancer Care (0.5 miles)

Hospitals

  • Smyth County Community Hospital Homecare (0.1 miles)
  • Southwest Virginia Area Health Education Center (0.1 miles)
  • Southwestern Virginia Mental Health Institute Geriatric/Infirmary Unit (1.4 miles)
  • Southwestern Virginia Mental Health Institute (1.4 miles)

Theaters

  • Park Place Drive In (0.5 miles)
  • Lincoln Theatre (1.5 miles)

Places of Worship

  • Southern Baptist Convention (0.5 miles)
  • Hungry Mother Luth Retreat Center (1.3 miles)
  • Antioch Greater Love (1.4 miles)
  • First United Methodist Church (1.6 miles)
  • Ebenezer Lutheran Church (1.7 miles)
  • Christ Episcopal Church (2 miles)
  • Seventh-Day Adventist Church (2.6 miles)

Pharmacies

  • Walmart Pharmacy (0.5 miles)
  • CVS Pharmacy (0.7 miles)
  • Walgreens (0.7 miles)
  • Pharmacy Connection (1.7 miles)
  • Chilhowie Drug Company (9.7 miles)
  • Greever's Drug Store (10.5 miles)
  • Health Mart Pharmacy (13.1 miles)

Restaurants

  • New China House (0.6 miles)
  • McDonald's (0.7 miles)
  • Pizza Hut (0.7 miles)
  • Arby's (0.7 miles)
  • River Ridge Cafe (1 miles)
  • Dip Dog Stand (1.4 miles)
  • Town House (1.5 miles)

Transportation

  • Bus Station (0.9 miles)
  • Redbird Taxi (1.4 miles)
  • Air Taxi Southwest Va (1.7 miles)
  • Three Rivers Taxidermy Studio (9.9 miles)
  • U-Haul Neighborhood Dealer (10.4 miles)
  • U-Haul (10.5 miles)
  • U-Haul Neighborhood Dealer (11.2 miles)

Parks

  • Marion Stadium (1 miles)
  • Hungry Mother State Park (1.5 miles)
  • Mount Rogers National Recreation Area (5.5 miles)

Cafes

  • Papa's Cafe & Country Elegance (10.1 miles)
  • The Dutch Pantry (13 miles)

Frequently Asked Questions

Where is Francis Marion Manor Health & Rehabilitation?

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