Francis Marion Manor Health & Rehabilitation

Pros

• The staff at Francis Marion Manor are usually very friendly and caring.
• Residents, including the great-grandmother of the reviewer, find the facility and its activities enjoyable.
• The cafeteria staff provides great food and service to the residents.
• The reviewer commends the staff for their incessant hard work despite challenges.
• The physical therapy services, while in need of improvement, indicate a willingness to support resident recovery.

Cons

• The facility turned away a Korean war vet recovering from a stroke and pelvic fracture due to his occasional refusal of medication, suggesting they prefer "easy" patients.
• Francis Marion Manor struggles to provide the care that residents deserve because of severe funding issues.
• The physical therapy equipment at the facility is inadequate and could be improved for better patient outcomes.
• Residents often suffer due to the chronic understaffing, leading to insufficient patient care.
• The facility has a persistent odor of urine, particularly on the second floor, indicating poor hygiene standards.
• The center appears to be in a general state of disrepair, which detracts from the overall environment.
• Signs warning visitors about patients escaping highlight safety concerns within the facility.
• Patients frequently call out for help or moan in pain due to insufficient nursing staff available on each floor.
• An incident involving a resident waiting hours for help resulted in embarrassment and distress for the patient, reflecting inadequate response times by staff.

Review

Francis Marion Manor, a senior care center, has elicited mixed feelings from those who have experience with the facility. While it is often praised for its friendly and caring staff, there is an underlying concern regarding the adequacy of patient care and the resources available to meet the needs of residents. These sentiments are particularly evident in situations involving residents like a Korean War veteran who was turned away due to his inconsistent medication compliance. This incident not only raises questions about the facility's commitment to all patients but also points to a deeper issue: whether Francis Marion Manor truly prioritizes comprehensive care over convenience.

The challenges faced by Francis Marion Manor seem primarily rooted in a severe lack of funding. Many reviewers noted that while the staff works diligently and with great compassion, they are chronically understaffed which ultimately affects patient care quality. One reviewer articulated this sentiment by highlighting how difficult it can be for relatives to secure appropriate levels of care for their loved ones within such constraints. The limited resources available force both staff and patients into challenging circumstances, making it difficult to provide adequate attention and services across the board.

Despite these systemic issues, some residents found merit in their experience at Francis Marion Manor. For instance, one reviewer mentioned that their great-grandmother enjoys both her living situation and the activities offered at the facility. It seems that while physical therapy services are acknowledged as needing improvement—namely better equipment—the overall engagement provided by the center offers some positive moments for inhabitants. Such recreational opportunities may help alleviate some discomfort associated with long-term residency in an assisted living environment.

However, these positive aspects do not mask more concerning experiences relayed by family members of residents. The physical state of the facility garnered criticism; several comments highlighted unpleasant odors—specifically mentioning that second-floor areas frequently smelled of urine—and an overall atmosphere that felt bleak or uninviting. Further compounding these issues was a perception of neglect reflected in various maintenance problems visible throughout Francis Marion Manor. This general disrepair presents a stark contrast to what families expect when entrusting loved ones to assisted living facilities designed for care and comfort.

One particularly troubling narrative discussed how understaffing led to distressing situations for residents needing urgent assistance. An anecdote surrounding one resident's desperate situation poignantly illustrates this point: after several hours waiting for help, she was left unable to make it to the restroom in time—a deeply humiliating experience for someone who valued her dignity highly. Such incidents underscore not only individual sufferings but raise critical questions about resource allocation within Francis Marion Manor and how prioritizing humane treatment could mitigate such situations.

Ultimately, reviews culminate in a three-star rating reflective of both appreciation for dedicated staff efforts and frustration over inadequate facilities and general care standards faced daily by many residents. While acknowledging that caregivers strive under challenging conditions, it is clear that systemic changes are necessary if Francis Marion Manor aims to improve its reputation as either a comfortable residence or an ideal place of recovery—particularly for those whose complex medical needs extend beyond just being senior citizens seeking assisted living options. In conclusion, there exists a pressing need for enhanced funding and staffing allocations at Francis Marion Manor so that every resident receives dignified attention suited to their specific health needs rather than feeling like secondary considerations amidst an overwhelmed workforce.

Physicians

• MSMG Orthopedics (0.1 miles)
• Todd Hannula MD (0.1 miles)
• Mountain States Medical Group (0.1 miles)
• Surgical Associates of Smyth County PC (0.2 miles)
• Mountain States Medical Group Internal Medicine (0.3 miles)
• Family Physicians of Marion PC (0.5 miles)
• Blue Ridge Cancer Care (0.5 miles)

Hospitals

• Smyth County Community Hospital Homecare (0.1 miles)
• Southwest Virginia Area Health Education Center (0.1 miles)
• Southwestern Virginia Mental Health Institute Geriatric/Infirmary Unit (1.4 miles)
• Southwestern Virginia Mental Health Institute (1.4 miles)

Theaters

• Park Place Drive In (0.5 miles)
• Lincoln Theatre (1.5 miles)

Places of Worship

• Southern Baptist Convention (0.5 miles)
• Hungry Mother Luth Retreat Center (1.3 miles)
• Antioch Greater Love (1.4 miles)
• First United Methodist Church (1.6 miles)
• Ebenezer Lutheran Church (1.7 miles)
• Christ Episcopal Church (2 miles)
• Seventh-Day Adventist Church (2.6 miles)

Pharmacies

• Walmart Pharmacy (0.5 miles)
• CVS Pharmacy (0.7 miles)
• Walgreens (0.7 miles)
• Pharmacy Connection (1.7 miles)
• Chilhowie Drug Company (9.7 miles)
• Greever's Drug Store (10.5 miles)
• Health Mart Pharmacy (13.1 miles)

Restaurants

• New China House (0.6 miles)
• McDonald's (0.7 miles)
• Pizza Hut (0.7 miles)
• Arby's (0.7 miles)
• River Ridge Cafe (1 miles)
• Dip Dog Stand (1.4 miles)
• Town House (1.5 miles)

Transportation

• Bus Station (0.9 miles)
• Redbird Taxi (1.4 miles)
• Air Taxi Southwest Va (1.7 miles)
• Three Rivers Taxidermy Studio (9.9 miles)
• U-Haul Neighborhood Dealer (10.4 miles)
• U-Haul (10.5 miles)
• U-Haul Neighborhood Dealer (11.2 miles)

Parks

• Marion Stadium (1 miles)
• Hungry Mother State Park (1.5 miles)
• Mount Rogers National Recreation Area (5.5 miles)

Cafes

• Papa's Cafe & Country Elegance (10.1 miles)
• The Dutch Pantry (13 miles)