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Southwestern Virginia Mental Health Institute in Marion, VA

Southwestern Virginia Mental Health Institute is a nursing home community in Marion, VA.

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Southwestern Virginia Mental Health Institute in Marion, VA

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  • Outdoors

    A serene sunset paints the sky with hues of purple and orange, casting a tranquil atmosphere.

  • Building

    Aerial view of a beautifully designed historical building surrounded by lush greenery and mountains.

  • Architecture

    A grand historic mansion showcasing intricate architectural details and expansive balconies.

  • Trees

    A scenic view of a highway surrounded by mountains and trees during sunset.

  • Landscaping

    A historical government building featuring a grand architectural design and flags at the forefront.

  • Outdoor

    An elegant historic building featuring multiple flags, showcasing classic architectural design.

340 Bagley Circle, Marion, VA 24354

For more information about senior living options: (866) 208-4318

2.7 from 31 reviews
5 stars
11
4 stars
1
3 stars
3
2 stars
1
1 stars
15

Overall Review of Southwestern Virginia Mental Health Institute

common 19 reviews mention this

Staff experiences feel highly mixed

Residents and families report sharply different experiences with staff.

Some families describe staff as accommodating and friendly, including specific nurses and doctors who made visits easier. Others describe loud, rude, or unprofessional behavior, with complaints about not listening, delayed help, and unkind interactions during treatment. A few reviews also mention conflicts that escalated, including concerns about how medication moments and patient distress were handled. Overall, the reviews do not present one consistent staff experience.

common 5 reviews mention this

Food quality is inconsistent

Food receives both positive and negative notes from reviewers.

Several reviewers mention food in their overall experience, ranging from “excellent†to merely “decent†or “Ok.†One review says food was the only good part, while another criticizes portions and how meals were provided. These food comments align with the fact that the community offers a dining room and restaurant-style dining. For prospective residents and families, food quality appears to vary by person and situation described in the reviews.

caveat 6 reviews mention this

Treatment and medication feel limited

Some reviewers say treatment mainly focused on medication adjustments.

A number of reviews describe medication management as the main or dominating response, including claims that medications were adjusted without meaningful help for the underlying concerns. Others describe diagnoses being changed or feeling that clinicians were focused on certain details rather than the whole patient perspective. There are also complaints about limited counseling or support during the stay. At the same time, the community is described in the amenities as providing meal preparation and special dietary restrictions, which suggests structured daily support beyond just medication, even if reviewers disagree about how effective it feels.

caveat 4 reviews mention this

Setting ranges from quiet to prison-like

Reviewers describe the facility environment in very different ways.

Some reviewers describe the campus positively, including comments about a beautiful setting and a quiet environment. Others use harsh language, including describing the stay as prison-like or dangerous. One review references a padded room during a stressful incident, and another highlights distress during overnight hours. This spread in descriptions suggests prospective families may want to ask targeted questions about day-to-day environment and how situations are handled.

caveat 2 reviews mention this

Phone and visiting help draw complaints

Some reviewers report difficulty getting help by phone.

Two reviews specifically focus on calling for information, describing the person on the line as rude, busy, or unprofessional and rushing the conversation. Because these comments are about pre-arrival coordination rather than ongoing care, they read more like a concern with how families are supported when trying to schedule or understand visiting. If communication is a priority, these reviews suggest it’s worth confirming visiting-hour details directly and in writing before making travel plans.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 25 resident community capacity 25 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Hospitals

  • Southwestern Virginia Mental Health Institute (0 miles)
  • Southwestern Virginia Mental Health Institute Geriatric/Infirmary Unit (0.1 miles)
  • Smyth County Community Hospital Homecare (1.3 miles)
  • Southwest Virginia Area Health Education Center (1.5 miles)

Restaurants

  • Dip Dog Stand (0.2 miles)
  • Town House (0.4 miles)
  • The Speakeasy (0.5 miles)
  • Arby's (0.7 miles)
  • Pizza Hut (0.8 miles)
  • McDonald's (0.9 miles)
  • New China House (0.9 miles)

Places of Worship

  • Hungry Mother Luth Retreat Center (0.3 miles)
  • First United Methodist Church (0.4 miles)
  • Antioch Greater Love (0.6 miles)
  • Ebenezer Lutheran Church (0.6 miles)
  • Christ Episcopal Church (0.9 miles)
  • Southern Baptist Convention (0.9 miles)
  • Seventh-Day Adventist Church (1.5 miles)

Transportation

  • Redbird Taxi (0.4 miles)
  • Bus Station (0.5 miles)
  • Air Taxi Southwest Va (0.7 miles)
  • Three Rivers Taxidermy Studio (9.3 miles)
  • U-Haul Neighborhood Dealer (9.7 miles)
  • U-Haul (9.8 miles)
  • U-Haul Neighborhood Dealer (10.4 miles)

Theaters

  • Lincoln Theatre (0.4 miles)
  • Park Place Drive In (1 miles)

Parks

  • Marion Stadium (0.6 miles)
  • Hungry Mother State Park (2.6 miles)
  • Mount Rogers National Recreation Area (5.2 miles)

Pharmacies

  • Pharmacy Connection (0.6 miles)
  • CVS Pharmacy (0.8 miles)
  • Walgreens (0.9 miles)
  • Walmart Pharmacy (1.1 miles)
  • Chilhowie Drug Company (9.1 miles)
  • Greever's Drug Store (9.8 miles)
  • Health Mart Pharmacy (13.7 miles)

Physicians

  • Family Physicians of Marion PC (1 miles)
  • Blue Ridge Cancer Care (1 miles)
  • Mountainview Pediatrics PC (1 miles)
  • Mountain States Medical Group Internal Medicine (1.2 miles)
  • Surgical Associates of Smyth County PC (1.3 miles)
  • Mountain States Medical Group (1.3 miles)
  • MSMG Orthopedics (1.4 miles)

Cafes

  • Papa's Cafe & Country Elegance (9.4 miles)
  • The Dutch Pantry (13.6 miles)

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