Gray Ridge Village

155 Ridgefield Road, Marion, VA 24354

For more information about senior living options: (844) 490-3973

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Assisted Living

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    Overall Review of Gray Ridge Village

    Pros

    • pro Some changes have been for the better.
    • pro The food here is better than most places.
    • pro It is cleaner here.

    Cons

    • pro The staff are rude and immature.
    • pro The staff don't take medications seriously; meds are 1?3 hours late for weeks.
    • pro There are dangerous electrical hazards (sparks from plugs near a bed), posing a safety risk.
    • pro The facility is unclear about its purpose (nursing home vs. home for the aged vs. assisted living).
    • pro The doors are unsecured, including unwelded dining room and plexiglass barriers.
    • pro Care is minimal, with smaller portions of food despite cleanliness.
    • pro The reviewer would not recommend putting anybody there.

    Review

    The experience described paints a stark picture of a facility where both the staff and the environment contribute to a sense of unease and dissatisfaction. The author starts with a blunt, emotionally charged verdict about the people who work there, labeling them as very rude and immature. While recognizing that some residents are getting a better outcome than others, the tone is clear: the overall impression is undermined by staff behavior that feels unprofessional and inappropriate for a caregiving setting. The reviewer acknowledges a hope that the people living there are being well cared for, but the persistent complaints suggest a longstanding concern about the tone and seriousness of the staff.

    On the operational side, the reviewer notes a mixed performance in terms of improvements and declines. They express a desire for staff who take their jobs more seriously, especially when it comes to medications, adherence to schedules, and maintaining a predictable routine. The sense conveyed is that there is inconsistency in how seriously tasks are treated, with some positive changes observed but enough ongoing issues to undermine trust in daily care. This tension between occasional improvement and ongoing gaps creates a fragile sense of stability for residents and their families.

    A central issue highlighted is the delay in medication administration. The reviewer reports that medications have been arriving 1 to 3 hours late for the past several weeks. This chronic delay is presented not as an isolated incident but as a persistent pattern over two to three weeks, which raises alarms about the reliability of medical routines and the potential impact on residents' health and comfort. The late meds are described in a way that suggests a missed expectation for timely treatment, with implications for the residents' wellbeing and for the confidence families place in the facility's medical oversight.

    Safety concerns form a significant thread in the critique. The reviewer mentions a hazardous electrical situation - plugs sparking and igniting fire risk near room 29, adjacent to their own bed. This detail underscores a fear for immediate safety and a sense that one potential danger is being ignored or inadequately addressed. The stated decision to avoid using the plug further conveys a lived experience of risk in the environment, where equipment or infrastructure issues are not merely inconvenient but actively threatening.

    Another dimension of the complaint revolves around the facility's identity, governance, and daily life. The reviewer notes that the place seems torn between different models of care - whether it wants to be a nursing home, a home for the aged, or an assisted living facility. This ambiguity translates into practical frustrations: doors are unsecured, with at least one being plexiglass, and the dining room is described as unwelded. The sense is that security and structural integrity are not being prioritized as essential components of resident safety. Compounding this is a policy friction about cleanliness and resident autonomy: residents are told to keep their sides of the room neat, yet the staff won't let them use the broom or mop cart, supposedly due to cognitive residents. The juxtaposition of these restrictions with the call for tidiness adds to the impression of inconsistent and contradictory rules.

    The overall tone is that of a facility that is failing to meet basic expectations of care and safety. The reviewer characterizes the place as "trashy" and accuses it of delivering only the bare minimum to residents. The conclusion is strongly negative: they would not recommend the facility to others, citing a combination of rude staff, inconsistent care, safety hazards, and conflicting policies as the core reasons for their low assessment. The portrayal is not merely critical of specific incidents but of a pattern that suggests chronic underinvestment in both staff development and structural safety.

    Taken together, the narrative presents a comprehensive indictment of a care setting that struggles with staff professionalism, timely clinical processes, and secure, well-maintained environments. The issues around medications, fire hazards, and unstable door security point to serious safety considerations that require urgent attention. The conflicting identities of the facility and the restrictive policies about resident activities further compound the sense of disorganization. For families seeking placement, this account signals a need for careful due diligence, a request for tangible improvements, and a demand for accountability in both staffing and facility maintenance.

    Features

    Housing

    • 92 resident community capacity 92 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Gray Ridge Village in Marion, VA is a welcoming assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community features a beauty salon, allowing residents to conveniently maintain their personal grooming needs. Residents can also enjoy watching their favorite shows or movies with cable or satellite TV in their private accommodations.

    Transportation is made easy with the community's community-operated transportation services and transportation arrangement options. Whether it's for non-medical purposes or medical appointments, residents can rely on the staff at Gray Ridge Village to assist them in making arrangements.

    For those who enjoy staying connected online, the community offers Wi-Fi/high-speed internet access throughout its premises. There is also a computer center available for residents to use.

    Residents can indulge in delicious meals served restaurant-style in the dining room, and special dietary restrictions can be accommodated. Meal preparation and service are provided by the staff, relieving residents of that responsibility.

    To keep residents active and engaged, Gray Ridge Village offers a variety of activities and programs. These include fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are also available to assist residents with any additional needs they may have.

    In terms of care services, the community provides 24-hour supervision and a 24-hour call system for added peace of mind. Staff are available to offer assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure residents receive their prescribed medications on time.

    Coordination with health care providers and transportation arrangement to doctors' appointments further contribute to the seamless healthcare experience at Gray Ridge Village. A mental wellness program is available to support residents' emotional well-being.

    With cafes, pharmacies, physicians' offices, restaurants, places of worship all nearby, Gray Ridge Village enjoys a convenient location within reach of various amenities outside its doors.

    Overall, Gray Ridge Village provides a supportive and enriching assisted living community for seniors in Marion, VA.

    Nearby Places of Interest

    Restaurants

    • Hi-Way Drive In (1.5 miles)
    • Dip Dog Stand (1.6 miles)
    • Jaron's (1.8 miles)
    • Honeybee Bakery (3.2 miles)
    • McDonald's (3.6 miles)
    • One Drop At A Time (3.7 miles)
    • Main Street Grill (3.7 miles)

    Places of Worship

    • Adwolfe Freewill Baptist Church Parsonage (2 miles)
    • Middle Fork Baptist (2.6 miles)
    • Calvary Church of SWVA (3 miles)
    • Southern Baptist Convention (3.6 miles)
    • Providence Orthodox (3.6 miles)
    • Providence Presbyterian Church (3.6 miles)
    • Baptist Church Cleghorn Valley (4.1 miles)

    Pharmacies

    • Chilhowie Drug Company (3 miles)
    • Greever's Drug Store (3.7 miles)
    • Pharmacy Connection (5.5 miles)
    • CVS Pharmacy (6.6 miles)
    • Walgreens (6.8 miles)
    • Walmart Pharmacy (6.9 miles)
    • Clark's Pharmacy (9.4 miles)

    Transportation

    • Three Rivers Taxidermy Studio (3.2 miles)
    • U-Haul Neighborhood Dealer (3.6 miles)
    • U-Haul (3.7 miles)
    • U-Haul Neighborhood Dealer (4.4 miles)
    • Air Taxi Southwest Va (5.4 miles)
    • Redbird Taxi (5.8 miles)
    • Bus Station (6.5 miles)

    Cafes

    • Papa's Cafe & Country Elegance (3.3 miles)

    Physicians

    • Greever Clinic (3.5 miles)
    • Family Physicians of Marion PC (6.7 miles)
    • Blue Ridge Cancer Care (6.7 miles)
    • Mountainview Pediatrics PC (6.7 miles)
    • Mountain States Medical Group Internal Medicine (6.8 miles)
    • Surgical Associates of Smyth County PC (6.9 miles)
    • Mountain States Medical Group (6.9 miles)

    Theaters

    • Lincoln Theatre (5.7 miles)
    • Park Place Drive In (6.8 miles)

    Hospitals

    • Southwestern Virginia Mental Health Institute (6.1 miles)
    • Southwestern Virginia Mental Health Institute Geriatric/Infirmary Unit (6.1 miles)
    • Smyth County Community Hospital Homecare (6.7 miles)
    • Southwest Virginia Area Health Education Center (6.8 miles)

    Parks

    • Hungry Mother State Park (6.4 miles)
    • Marion Stadium (6.6 miles)
    • Mount Rogers National Recreation Area (10.8 miles)

    Frequently Asked Questions

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