Springtree Healthcare & Rehab Center

Save

  • Interior

    A man and an elderly woman are smiling indoors.
  • Outdoors

    A nurse and her patient smiling outdoors.
  • Building

    A view of a building surrounded by landscaped grass and trees under a cloudy sky.
  • Landscaping

    Entrance sign for Springtree Health and Rehabilitation Center.
  • Exercise Equipment

    A therapist assists a patient on a leg press machine during a rehabilitation session.
  • Parking

    A peaceful residential area with a parking lot and overcast skies.

Springtree Healthcare & Rehab Center

3433 Springtree Drive, Roanoke, VA 24012

For more information about senior living options: (844) 490-3973

3 from 14 reviews
5 stars
5
4 stars
2
3 stars
0
2 stars
2
1 stars
5

Skilled Nursing Facility

Request a tour at Springtree Healthcare & Rehab Center

  • Thu12Jun
  • Fri13Jun
  • Mon16Jun
  • Tue17Jun
  • Wed18Jun
  • Thu19Jun
  • Fri20Jun
  • Mon23Jun
  • Tue24Jun
  • Wed25Jun
  • Thu26Jun
  • Fri27Jun
  • Mon30Jun
  • Tue1Jul
  • Wed2Jul
  • Thu3Jul
  • Mon7Jul
  • Tue8Jul
  • Wed9Jul
  • Thu10Jul

Overall Review

Pros

  • pro The physical therapy at Springtree was described as excellent, helping residents recover effectively from serious health issues.
  • pro One resident reported a quick recovery and regaining the ability to speak, walk, and use their hands due to the supportive care from the Springtree team.
  • pro A visitor noted that the facility appeared neat, clean, and well-organized during a tour.
  • pro Residents enjoyed various recreational activities, including music performances and weekly hair services.
  • pro The staff at Springtree were praised for being genuine, efficient, and knowledgeable in providing care.
  • pro One family member appreciated the amenities available at the facility, contributing to a positive overall experience for their loved one.
  • pro Another reviewer highlighted good communication and care coordination during rehabilitation stays at Springtree.

Cons

  • pro The staff at the facility is described as lazy, incompetent, and rude to both patients and their families.
  • pro Patients often face difficulty in communication, with phones either not being charged or staff unable to locate them.
  • pro The facility is reported to be extremely short-staffed, leading to inadequate care and failure to provide timely information about residents' well-being.
  • pro Medications are not administered correctly, resulting in pain for family members receiving care.
  • pro There is a lack of response and communication from the social department and management, leaving families feeling neglected.
  • pro The environment is chaotic, with loud noise levels disrupting patients' sleep at night.
  • pro Care staff are reported as not listening to patient needs or doctors' orders, leading to serious health complications.
  • pro Significant lapses in medical record-keeping have resulted in tragic outcomes for residents.
  • pro Some family members experienced poor coordination regarding patient discharges and continuity of care.

Review

The reviews of Springtree Healthcare & Rehabilitation facility paint a complex picture of the care and services offered, eliciting a wide range of sentiments from former patients and their families. On one hand, several users expressed deep dissatisfaction with various aspects of the facility. A recurring theme in these negative reviews focused on staffing issues; numerous accounts indicated that staff members were often short-handed, leading to inadequate patient care. Reviewers voiced frustrations about an inability to reach nurses or medical staff for updates regarding their loved ones? health, with phones frequently going unanswered. This lack of communication exacerbated feelings of helplessness during what is already a distressing time for families.

In particular, one reviewer detailed their traumatic experience during which critical medications were mishandled, resulting in severe discomfort for their family member. The writer?s efforts to address the situation fell flat as they encountered unresponsive administrators and staff members who did not seem to take their concerns seriously. Such accounts heightened concerns regarding the overall safety and well-being of residents within the facility, leaving families feeling that their loved ones were not receiving proper attention and care when it was most needed.

Conversely, several reviews celebrated the quality of rehabilitation services provided at Springtree. A number of patients lauded the physical therapy programs as "excellent" and credited them with remarkable recoveries from serious health conditions such as strokes and heart attacks. One individual noted how the dedicated team helped them regain essential functions like speaking and walking after being written off by other facilities. This duality in experiences highlights that while some aspects may be lacking?particularly concerning communication and staffing?there are moments where the clinical expertise shines through.

Despite mixed experiences regarding staff interaction, many reviewers reported positive encounters with physical therapists and nursing assistants who went above and beyond to ensure patient needs were met effectively during therapy sessions. Additionally, some patients appreciated recreational offerings such as music bands performing on premises or engaging activities designed to promote mental wellness among residents.

Dining remains a contentious issue at Springtree; while some patients enjoyed excellent meals that contributed positively to their recovery process, other reviews described chronic dissatisfaction with food quality?resulting in frustrating dining experiences for many residents. The discrepancy suggests potential variability based on staffing availability or menu planning on different days.

Moreover, upon exploring administrative functionality within Springtree Healthcare & Rehabilitation Center, various reviewers expressed disappointment over lapses in communications between departments. Issues such as inaccurate patient discharge notifications reveal organizational shortcomings that could pose challenges for family members trying to navigate transitions for loved ones amid stressful circumstances.

In conclusion, while there are notable successes found within rehabilitation services at Springtree?including effective physical therapy programs backed by attentive staff?the consistent criticisms surrounding poor communication practices and insufficient staffing levels cannot be overlooked. Family members seeking holistic care solutions must weigh both sides carefully when considering this facility for rehabilitation needs while hoping for improvements in its operational facets moving forward. Ultimately, both praise and criticism reflect significant areas where growth can occur within Springtree?underscoring a path toward enhanced care aimed at enriching patient lives rather than straining familial connections during vulnerable moments.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Description

The Springtree Healthcare & Rehab Center in Roanoke, VA is an exceptional assisted living community that provides a wide range of amenities and care services for its residents. With a focus on comfort, convenience, and overall well-being, this facility offers everything needed to ensure a fulfilling and enjoyable living experience.

Residents at Springtree can take advantage of numerous amenities designed to enhance their daily lives. A beauty salon is available for those looking to pamper themselves, while cable or satellite TV ensures entertainment options are always available. The community also operates transportation services, making it easy for residents to get around town. A computer center and Wi-Fi/high-speed internet keeps residents connected and engaged, while a fully furnished space offers a comfortable living environment. Other amenities include a dining room with restaurant-style dining, a fitness room for physical activity, a gaming room for recreation, and outdoor spaces like gardens to enjoy the fresh air.

Care services at Springtree cater to the individual needs of each resident. With 24-hour call systems and supervision, residents can feel safe and secure at all times. Assistance with activities of daily living such as bathing and dressing is readily available, as well as assistance with transfers for those with mobility needs. The staff also provides medication management and meal preparation according to special dietary restrictions such as diabetes diets. Mental wellness programs are offered to support emotional well-being.

In terms of leisure activities, Springtree offers a variety of options to keep residents engaged. Concierge services are available for personalized assistance and support in planning outings or organizing events. Fitness programs help residents stay active, while planned day trips provide opportunities for exploration beyond the community. Resident-run activities encourage socialization among peers, and scheduled daily activities ensure there is always something exciting happening within the community.

The location of Springtree also adds value to its residents' lives by providing easy access to nearby amenities. There are three cafes nearby where residents can enjoy meals or socialize with friends, and four parks that offer opportunities for outdoor recreation. With 12 pharmacies and 29 physicians in close proximity, medical needs can be easily met. In addition, there are 41 restaurants nearby that offer a variety of dining options. Transportation services are conveniently available for non-medical purposes, such as running errands or attending social events. Finally, with five places of worship and five hospitals nearby, residents have access to spiritual support and medical care.

Overall, the Springtree Healthcare & Rehab Center is a vibrant assisted living community that prioritizes the comfort, convenience, and well-being of its residents. With its extensive amenities, personalized care services, engaging activities, and ideal location near various amenities, it offers an exceptional living experience for older adults in Roanoke, VA.

Nearby Places of Interest

Restaurants

  • Denny's (0.3 miles)
  • McDonald's (0.3 miles)
  • Hardee's (1.2 miles)
  • Dogwood Restaurant (1.3 miles)
  • Famous Anthony's Vinton (1.7 miles)
  • Burger King (1.7 miles)
  • Bojangles' Famous Chicken 'n Biscuits (1.7 miles)

Cafes

  • Starbucks (0.6 miles)
  • Starbucks (2.6 miles)
  • Starbucks (4 miles)

Pharmacies

  • CVS Pharmacy (0.9 miles)
  • Cundiff Drug Store (1.5 miles)
  • CVS Pharmacy (1.7 miles)
  • Wonder Drug Southeast Pharmacy (2.6 miles)
  • CVS Pharmacy (2.6 miles)
  • Medicine Shoppe (3 miles)
  • CVS Pharmacy (3 miles)

Physicians

  • Carilion Clinic Family Medicine - Vinton (1.5 miles)
  • Parkway Physicians (1.5 miles)
  • Carilion Internal Medicine (3.5 miles)
  • City of Roanoke Employee Health (3.5 miles)
  • Carilion Clinic Wound Center (3.5 miles)
  • Carilion Clinic Urogynecology - Roanoke (3.5 miles)
  • Pediatric Clinic-Carilion Center (3.6 miles)

Parks

  • Washington Park (3.1 miles)
  • Elmwood Park (3.5 miles)
  • Mill Mountain Park (4.1 miles)
  • Wasena Park (4.4 miles)

Places of Worship

  • Orchard Hills Student Ministries (3.1 miles)
  • Rescue Mission Ministries (3.2 miles)
  • St Johns Episcopal Church (3.6 miles)
  • St James Episcopal Church (3.7 miles)
  • Shenandoah Baptist Church (4.5 miles)

Transportation

  • Roanoke Higher Education Center Smart Way Stop (3.2 miles)

Hospitals

  • Carilion Clinic Inpatient Rehabilitation (3.5 miles)
  • Carilion Roanoke Community Hospital (3.5 miles)
  • Roanoke Memorial Hospitals (3.6 miles)
  • Roanoke Ambulatory Surgery Center (3.8 miles)
  • Carilion Health System (4.5 miles)

Frequently Asked Questions

Where is Springtree Healthcare & Rehab Center?
What photos are available for Springtree Healthcare & Rehab Center in Roanoke, Virginia?

Nearby Communities

  • Christian Village

    Christian Village

    Roanoke, VA

     
     

  • Jeanne's Elderly Care

    Jeanne's Elderly Care

    Roanoke, VA

     
     

  • Clearview Manor Apartments

    Clearview Manor Apartments

    Vinton, VA

     
     

  • Berkshire Health & Rehabilitation Center

    Berkshire Health & Rehabilitation Center

    Vinton, VA

    3.8 from 25 reviews
     

  • Berkshire Health Care Ctr

    Berkshire Health Care Ctr

    Vinton, VA

    3 from 2 reviews
     

  • Woodland Hills Community

    Woodland Hills Community

    Roanoke, VA

    4.8 from 72 reviews
    $4,070 to $6,260 / month

Skilled Nursing Facility in Nearby Cities

Related Resources

  • pneumonia in elderlyEssential Knowledge on Pneumonia in Older Adults

    Pneumonia significantly affects older adults due to weakened immune systems and atypical symptoms that complicate diagnosis, necessitating early detection and tailored treatment. Risk factors include chronic diseases and cognitive impairments, with preventive measures like vaccinations and healthy lifestyles being crucial for reducing risk.

  • palliative care at homeExploring Palliative Care in the Home: A Comprehensive Overview

    Palliative care enhances the quality of life for seriously ill patients by providing comprehensive support at home through a multidisciplinary team, addressing various needs and prioritizing comfort over curative treatments. While it offers personalized care and involves family in decision-making, challenges like caregiver stress and logistical issues persist, with growing demand prompting advancements in technology and healthcare policies to improve access.

  • palliative care at homeComprehensive Insights into Palliative Home Care: What It Is and What to Expect

    Palliative home care focuses on improving the quality of life for individuals with serious illnesses by providing comfort, symptom management, and emotional support in their own homes. This approach includes personalized care plans, regular assessments, and resources for family caregivers, all while prioritizing person-centered treatment that aligns with patients' goals.


Schedule Tour Get Pricing Contact Senior Advisor