Springtree Healthcare & Rehab Center in Roanoke, VA
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3433 Springtree Drive, Roanoke, VA 24012
For more information about senior living options: (844) 490-3973
Springtree is described as clean, modern, and inviting with friendly staff. The therapy team at Springtree is top-notch and helps residents regain independence. The nursing and CNA staff are caring, attentive, and willing to help in any way. The administration and admissions teams are compassionate and supportive to families. The activity director Pam Woods goes above and beyond, creating joyful experiences for residents. The facility offers a robust activity calendar and engaging programs that residents enjoy. Families feel confident in the care and expertise provided to their loved ones at Springtree.
They would not recommend the facility due to neglectful care, such as a walker being moved out of reach and repeated nurse calls going unanswered. The reviewer describes the place as an absolute joke that needs to be shut down, with staff described as lazy, incompetent, and rude to patients and families. They report long delays in answering call bells, especially at night, with inconsistent information from staff. They state the dining services are a disaster, with meals often not provided or of poor quality. They claim the facility is chronically short-staffed, leading to unfriendly, unhelpful care and missed basic tasks. They recount residents experiencing multiple falls without proper alarms or fall-prevention measures in place. They allege medication errors or improper timing/dosage, resulting in pain or health risks for residents. They describe cleanliness and odor problems, noting rooms are not kept up and smells of urine in the facility.Springtree Healthcare & Rehab Center in Roanoke is best suited for seniors who need robust, hands-on rehabilitation and who respond well to a modern, engaging environment. The facility consistently earns praise for its therapy department, with physical, occupational, and speech therapies delivering tangible progress and a pathway back to independence. Families targeting a setting where a strong clinical team drives recovery will find Springtree's gym, treatment teams, and collaborative atmosphere particularly compelling. The overall feel - clean, well-run, and activity-rich - supports residents who thrive on structured programs and active participation. It is not a match for those who prioritize uninterrupted, highly predictable daily nursing oversight as the sole driver of safety and daily care.
Those weighing alternatives should note that Springtree's value proposition rests on therapy excellence and an upbeat, engaging milieu rather than guaranteed, constant nurse availability. If dependable, 24/7 nursing responsiveness and consistently prompt call-bell responses are non-negotiable, other communities may be better equipped to meet that need. Several reviews point to staffing fluctuations, especially on evenings and weekends, and to communication gaps between shifts. For families with high expectations around meals, medication consistency, and rapid problem resolution, it is prudent to compare options side by side and observe how different facilities manage daily operations during tours and trial stays.
On the plus side, the standout therapy program is frequently described as top-tier. Residents recover more quickly when therapists emphasize goal-oriented rehab, and the presence of highly regarded clinicians translates into real gains in mobility and self-care. The nursing staff, while praised as caring and professional by many families, often operates within the broader constraint of staffing levels. Clean, modern facilities, a well-equipped gym, and an atmosphere that encourages participation in activities - crafts, music, and social events - round out a rehab-focused experience that can feel empowering rather than institutional. For families seeking visible progress and a positive daily environment, these elements matter deeply.
Yet the cons cannot be dismissed, and they sometimes outweigh the upsides for certain residents. Multiple accounts describe inconsistent attention to call bells, slow responses at night, and periods when essential tasks did not receive timely attention. Reports of dehydration, skin issues, or meals that miss nutritional needs underscore how staffing pressures can translate into measurable daily gaps. There are also vivid, troubling anecdotes about mood and safety concerns during times of staff shortages, with some families feeling forced to advocate aggressively for basic care. These patterns are not universal, but they are persistent enough to influence a careful, risk-aware decision.
In practice, the strong rehab outcomes and the overwhelmingly positive patient experiences in therapy can offset many concerns for residents who enter with a clear recovery goal and a plan that hinges on rehabilitative work. When therapy teams are consistent, attentive, and well-coordinated with medical oversight, residents regain independence faster and leave with stronger functional skills. The facility's cleanliness, staff courtesy, and the open, activity-friendly culture help sustain motivation and improve overall well-being, particularly for those who value social engagement as part of recovery. The administrative team often shows a willingness to listen and adjust, which can alleviate some days' tougher staffing realities.
The bottom line for families is practical: Springtree is a compelling option for rehab-focused care in a clean, modern setting with a robust therapy program and a hopeful, engaged resident community. It is less ideal for families whose primary priority is uninterrupted nursing care and flawless day-to-day consistency, especially in evenings and on weekends. Before deciding, request specifics about nurse-to-resident ratios, nighttime coverage, and the facility's plan to address gaps in call-bell response. Inquire about dining consistency, hydration monitoring, and how medications are managed during staffing fluctuations. With diligent due diligence, Springtree can be a strong fit for those prioritizing high-caliber rehabilitation in a supportive, lively environment.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Roanoke Regional Woodrum (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Springtree Healthcare & Rehab Center in Roanoke, VA is an exceptional assisted living community that provides a wide range of amenities and care services for its residents. With a focus on comfort, convenience, and overall well-being, this facility offers everything needed to ensure a fulfilling and enjoyable living experience.
Residents at Springtree can take advantage of numerous amenities designed to enhance their daily lives. A beauty salon is available for those looking to pamper themselves, while cable or satellite TV ensures entertainment options are always available. The community also operates transportation services, making it easy for residents to get around town. A computer center and Wi-Fi/high-speed internet keeps residents connected and engaged, while a fully furnished space offers a comfortable living environment. Other amenities include a dining room with restaurant-style dining, a fitness room for physical activity, a gaming room for recreation, and outdoor spaces like gardens to enjoy the fresh air.
Care services at Springtree cater to the individual needs of each resident. With 24-hour call systems and supervision, residents can feel safe and secure at all times. Assistance with activities of daily living such as bathing and dressing is readily available, as well as assistance with transfers for those with mobility needs. The staff also provides medication management and meal preparation according to special dietary restrictions such as diabetes diets. Mental wellness programs are offered to support emotional well-being.
In terms of leisure activities, Springtree offers a variety of options to keep residents engaged. Concierge services are available for personalized assistance and support in planning outings or organizing events. Fitness programs help residents stay active, while planned day trips provide opportunities for exploration beyond the community. Resident-run activities encourage socialization among peers, and scheduled daily activities ensure there is always something exciting happening within the community.
The location of Springtree also adds value to its residents' lives by providing easy access to nearby amenities. There are three cafes nearby where residents can enjoy meals or socialize with friends, and four parks that offer opportunities for outdoor recreation. With 12 pharmacies and 29 physicians in close proximity, medical needs can be easily met. In addition, there are 41 restaurants nearby that offer a variety of dining options. Transportation services are conveniently available for non-medical purposes, such as running errands or attending social events. Finally, with five places of worship and five hospitals nearby, residents have access to spiritual support and medical care.
Overall, the Springtree Healthcare & Rehab Center is a vibrant assisted living community that prioritizes the comfort, convenience, and well-being of its residents. With its extensive amenities, personalized care services, engaging activities, and ideal location near various amenities, it offers an exceptional living experience for older adults in Roanoke, VA.
Springtree Healthcare & Rehab Center is located at 3433 Springtree Drive, Roanoke, VA 24012 in Roanoke city, Virginia
Springtree Healthcare & Rehab Center on seniors.fyi includes 6 photos including images showing building, landscaping, healthcare, outdoor, outdoors, nurse, physical therapy, rehabilitation, and more.
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Interior
Outdoors
Building
Landscaping
Exercise Equipment
Parking
