Berkshire Health & Rehabilitation Center

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Berkshire Health & Rehabilitation Center

705 Clearview Drive, Vinton, VA 24179

For more information about senior living options: (844) 490-3973

3.8 from 25 reviews
5 stars
16
4 stars
2
3 stars
0
2 stars
1
1 stars
6

Skilled Nursing Facility

Overall Review of Berkshire Health & Rehabilitation Center

Pros

  • pro The staff at Berkshire Health & Rehabilitation Center is caring, friendly, and always ready to help residents feel comfortable.
  • pro Residents appreciate the cleanliness of the facility and find it well-organized.
  • pro The therapy services provided are excellent and highly recommended by those who have utilized them.
  • pro Many residents feel a sense of belonging and community at Berkshire, describing it as their home and family.
  • pro Activities are available to engage residents based on their individual interests, creating a lively environment.
  • pro Positive interactions with nurses and aides contribute to a pleasant overall experience for those receiving care.
  • pro Family members have expressed gratitude for the supportive staff who truly care about their loved ones’ well-being.

Cons

  • pro The staff at Berkshire Health & Rehabilitation Center showed a lack of attention to residents' needs, with reports of CNAs being rude and dismissive.
  • pro Discharge procedures were poorly managed, leading to a frail resident being sent home without adequate support or care arrangements.
  • pro There were complaints about inadequate responses from nurses and aides, with long wait times for assistance.
  • pro Some family members experienced disrespectful treatment from the staff, including being hung up on when seeking information.
  • pro Residents reported feeling neglected, with instances of not being provided food or having to prompt staff for assistance with basic needs.
  • pro Overall cleanliness and staffing levels were called into question by multiple reviewers, indicating a need for improvement in these areas.

Review

Berkshire Health & Rehabilitation Center has garnered a mix of reviews, revealing both commendations and significant concerns regarding the quality of care provided to residents. Many positive accounts highlight the attentiveness and professionalism of the staff. Residents express feelings of comfort and a sense of being cared for, emphasizing that the staff often goes above and beyond in their roles. One resident mentioned feeling as though the staff were family, indicating a strong interpersonal connection that is often crucial for individuals in rehabilitation settings.

The facility's cleanliness was frequently praised in numerous reviews. Visitors noted that Berkshire maintained sanitary conditions, with many describing it as neat and well-staffed despite the challenges posed by staffing shortages due to COVID-19. Residents appreciated the availability of various activities designed to engage them during their stay, including hobbies like puzzles and arts and crafts. Additionally, therapy services received particular acclaim; several residents reported excellent experiences with physical therapy teams who were described as knowledgeable and friendly.

However, contrasting these favorable comments are severe criticisms related to patient care standards. Some reviewers shared harrowing accounts of inadequate attention given to their loved ones. One individual recounted their experience with hospice care at Berkshire, which was marred by a lack of proper food provision tailored to her mother’s needs and inadequate training among staff members responsible for administering medical assistance. The failure to communicate about important medication changes significantly impacted another resident's condition, leading them into a state where they became unresponsive for days.

Furthermore, issues regarding communication arose multiple times across reviews. Instances included rude interactions between staff and family members trying to inquire about loved ones’ well-being or discharge processes that seemed rushed without adequate preparation for home care needs. Discharge planning appeared particularly problematic; one review detailed how an elderly father was prematurely recommended for discharge when he required additional support services at home—an oversight that left his family scrambling for solutions without substantial guidance from facility personnel.

While some families experienced compassionate interactions with nurses and aides who demonstrated genuine concern for residents' welfare, such sentiments were not universal. A stark complaint emerged over degrading treatment towards residents in some cases—citing incidents where CNAs (Certified Nursing Assistants) reportedly advised elderly patients against using bathrooms or neglected feeding responsibilities altogether unless families intervened or hired external help.

Overall, while there is a solid core of appreciative testimonials regarding care quality at Berkshire Health & Rehabilitation Center—with many crediting caregiver dedication and rehabilitative efforts—these positive reflections coexist uneasily with serious allegations concerning neglectful practices in certain areas. Families seeking assistance within this facility are encouraged to approach with awareness: balancing commendable assessments against critical feedback may help navigate the complexities inherent in long-term care environments effectively while ensuring that their loved ones receive appropriate attention tailored to their individual health requirements.

Features

Housing

  • 180 resident community capacity 180 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Roanoke Regional Woodrum (6 miles away) Roanoke Regional Woodrum (6 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Berkshire Health & Rehabilitation Center in Vinton, VA is a vibrant and well-equipped assisted living community. Residents can enjoy a range of amenities designed to enhance their daily lives. The center features a beauty salon where residents can pamper themselves, and each room is equipped with cable or satellite TV for entertainment. Community operated transportation is available for outings and appointments, ensuring residents stay connected to the local area.

For those who enjoy staying connected online, there is a computer center with Wi-Fi/high-speed internet access. Meals are provided in a spacious dining room, offering restaurant-style dining experiences. Housekeeping services are available to keep the living spaces clean and comfortable.

The center also provides various recreational options for residents' enjoyment. A fitness room is available for physical exercise, and there is a gaming room for leisure activities. Outdoor space and gardens provide opportunities to relax in nature, while the small library offers a quiet place to read and reflect.

Care services at Berkshire Health & Rehabilitation Center are comprehensive and personalized. With 24-hour call system and supervision, residents can feel safe knowing help is readily available whenever needed. Assistance with activities of daily living such as bathing and dressing is provided, as well as assistance with transfers.

The staff ensures that special dietary needs are met, including diabetes diets and other dietary restrictions. Meal preparation and service take into account individual preferences and nutritional requirements. Medication management is also offered to support residents in maintaining their health.

Residents have access to a range of engaging activities to enhance their mental wellness. Planned day trips allow them to explore new places or revisit familiar ones, while resident-run activities encourage social interaction within the community. Scheduled daily activities ensure that there's always something fun or educational happening.

Moreover, the location of Berkshire Health & Rehabilitation Center offers convenience with several amenities nearby. There are numerous cafes, parks, pharmacies, physicians' offices, restaurants, hospitals in close proximity – making it easy for residents to access additional services or places of interest.

Overall, the Berkshire Health & Rehabilitation Center provides a comfortable and enriching environment where residents can receive personalized care, participate in engaging activities, and enjoy a range of amenities. It is a community that promotes wellness and fosters connections among its residents.

Nearby Places of Interest

Restaurants

  • McDonald's (0.3 miles)
  • Bojangles' Famous Chicken 'n Biscuits (0.3 miles)
  • Long John Silver's (0.3 miles)
  • KFC (0.3 miles)
  • Burger King (0.4 miles)
  • Famous Anthony's Vinton (0.6 miles)
  • Dogwood Restaurant (1 miles)

Pharmacies

  • CVS Pharmacy (0.3 miles)
  • Cundiff Drug Store (0.9 miles)
  • Wonder Drug Southeast Pharmacy (2 miles)
  • CVS Pharmacy (2.3 miles)
  • Sanco Drug (2.3 miles)
  • CVS Pharmacy (2.9 miles)
  • Carilion Clinic Pharmacy (3.6 miles)

Physicians

  • Parkway Physicians (0.9 miles)
  • Carilion Clinic Family Medicine - Vinton (0.9 miles)
  • James E Thompson, MD (2.1 miles)
  • Carilion Clinic Wound Center (3 miles)
  • Carilion Clinic Urogynecology - Roanoke (3 miles)
  • Pediatric Clinic-Carilion Center (3.1 miles)
  • Endocrinology Associates (3.1 miles)

Hospitals

  • Roanoke Memorial Hospitals (2.1 miles)
  • Carilion Clinic Inpatient Rehabilitation (3 miles)
  • Carilion Roanoke Community Hospital (3 miles)
  • Roanoke Ambulatory Surgery Center (3.1 miles)
  • Carilion Health System (3.6 miles)

Cafes

  • Starbucks (2.6 miles)
  • Starbucks (2.7 miles)
  • Starbucks (3.2 miles)
  • Sweet Donkey Coffee (3.7 miles)
  • Starbucks (4 miles)

Places of Worship

  • Rescue Mission Ministries (2.7 miles)
  • St Johns Episcopal Church (3.1 miles)
  • St James Episcopal Church (4.8 miles)

Parks

  • Mill Mountain Park (3 miles)
  • Elmwood Park (3 miles)
  • Washington Park (3.4 miles)
  • Wasena Park (4.1 miles)
  • Vic Thomas Park (4.4 miles)
  • Norwich Park (4.9 miles)

Transportation

  • Roanoke Higher Education Center Smart Way Stop (3.1 miles)

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