South Roanoke Nursing Home in Roanoke, VA

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  • Interior

    A modern dining area with neatly arranged tables and chairs.

  • Outdoors

    A building with a well-maintained lawn and a parked car, accompanied by an American flag, surrounded by trees.

  • Building

    An aerial view of a building complex surrounded by greenery and trees, with a parking area and roads visible.

  • Trees

    A tranquil evening scene featuring a building softly illuminated by lights, surrounded by trees and an expansive sky.

  • Windows

    A hospital room with a patient bed, wheelchair, and a window with a view of the outdoors.

  • Garden

    A cozy outdoor patio area with a gazebo, surrounded by a garden and buildings.

  • Hallway

    This image shows a hospital corridor with a reception desk and office doors.

  • Exercise Equipment

    A spacious gym with various exercise equipment and facilities for fitness training.

  • Healthcare

    A modern hospital room featuring a patient bed and wheelchair, with an adjoining bathroom.

  • Doors

    A clean, well-lit hospital corridor lined with doors on either side.

South Roanoke Nursing Home in Roanoke, VA

3823 Franklin Road, Sw, Roanoke, VA 24014

For more information about senior living options: (844) 490-3973

4.1 from 44 reviews
5 stars
30
4 stars
4
3 stars
1
2 stars
3
1 stars
6

Skilled Nursing Facility

Overall Review of South Roanoke Nursing Home

Pros

  • pro The facility is very nice and quaint, with care that shows staff genuinely take good care of residents.
  • pro The team is welcoming, asks questions to meet residents' goals, and keeps families informed of progress.
  • pro The nurses and therapy team go above and beyond to make residents feel comfortable and cared for.
  • pro The staff are professional, kind, and compassionate, treating residents like family.
  • pro The admissions director makes the admissions process easy for families.
  • pro The facility provides exceptional care and excellent customer service.
  • pro The family-owned South Roanoke Nursing Home has caring, long-tenured staff who create a warm, welcoming environment.
  • pro The facility is clean, well-staffed, and thoughtfully laid out.

Cons

  • pro Too many falls resulted in serious injuries, and residents were kept slumped in an uncomfortable wheelchair with no pillow or blanket, which was described as pathetic care.
  • pro The staff spoke to residents in an appalling, nasty, loud, and disrespectful manner.
  • pro The reviewers believed the facility should be shut down for gross incompetence in elder care.
  • pro The food was of the cheapest quality.
  • pro Staff routinely lied about the care, claiming residents were bathed when they were not.
  • pro No sympathy was offered to the family after a loved one died.
  • pro Care plans and safety concerns were discussed but not changed, putting residents' well-being at risk.

Review

South Roanoke Nursing Home in Roanoke, VA is best suited for families seeking a small, home?like, family?owned environment where personalized attention and steady, therapy?focused care matter more than gleaming amenities. The facility has an intimate feel that many families describe as quaint and personable, with staff who remember names, goals, and progress. It often works well for residents needing rehabilitation and ongoing daily support, where a dedicated therapy team and nursing staff can tailor plans and keep loved ones informed. Those who want a facility with long?tenured staff that feels more like a local care team than a corporate model will find this community reassuring. The building is older, but it presents a clean, practical layout that supports close staff involvement and a sense of continuity.

That said, this is not the right fit for every family. If the highest priority is robust safety oversight across all shifts, or if the resident requires highly specialized clinical supervision, alternatives may be wiser. Several reviews raise concerns about falls and slow responsiveness to evolving risk, and there are cautions about turnover and billing questions that merit scrutiny. Families who demand a modern, renovated facility with the latest safety systems or a consistently excellent dining program may want to explore other options. Those who expect flawless communication and a uniformly drama?free environment should probe care planning, staffing stability, and billing practices very carefully before deciding.

On the upside, the positives frequently carry real weight. Compassionate, professional staff are repeatedly cited for kindness, respect, and clear communication with families. The therapy department earns particular praise for crafting and adjusting individualized plans that drive tangible progress, sometimes helping residents regain independence. Admissions is described as straightforward, with staff who go above and beyond to assist families through the process. The smaller size and long?tenured team members contribute to a sense of continuity and a family?like atmosphere, where familiar faces show up over years. Activities go beyond routine care, including day trips, church study, and music days, which helps residents stay engaged and connected.

Nevertheless, the negative notes cannot be dismissed. Some families report safety concerns, including falls and slow or uneven responses to risks, and point to care plan adjustments that never fully materialized. Perceptions of disrespectful or inconsistent treatment by some staff have left families uneasy, and turnover across paraprofessional roles can create uneven experiences from shift to shift. Billing questions and disputes about services received also appear in a number of accounts, with some families feeling unsure about charges. The combination of an older facility, variable meals, and pockets of staff strain can magnify anxiety for residents who require constant attention or who communicate differently, making these concerns more salient for certain families.

Yet the positives can meaningfully offset the drawbacks for many candidates. A practical path emerges for those who value a dependable, caring staff and an activated therapy program that targets real goals. Families who want transparency, regular updates, and involvement in day?to?day decisions tend to experience less stress and greater peace of mind. The intimate setting helps staff notice subtle changes quickly and adjust plans, including room configurations to reduce friction between roommates. Those advantages matter most when the resident's needs align with rehabilitation goals, social engagement, and a trusted, long?term care relationship rather than a facility with nonstop turnover or a constant push for the newest renovation.

Bottom line: South Roanoke Nursing Home is a pragmatic choice for families who prize a family?owned, community?driven environment with attentive therapy and solid staff communication, and who are prepared to monitor care plans and costs closely. It works best when the resident can benefit from rehab, daily engagement, and a closely knit care team that has built long?standing relationships. For those prioritizing top?tier safety protocols, modern renovations, or a uniformly high level of day?to?day consistency across all shifts, exploring alternative options is prudent. A thorough visit, candid conversations with admissions and the therapy director, and a careful review of the most recent inspection and billing history will reveal whether South Roanoke aligns with the family's exact needs.

Features

Housing

  • 98 resident community capacity 98 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Roanoke Regional Woodrum (6 miles away) Roanoke Regional Woodrum (6 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

South Roanoke Nursing Home is a premier assisted living community located in Roanoke, VA. With a wide range of amenities and care services, our residents experience a comfortable and vibrant lifestyle.

For our residents' convenience and enjoyment, we provide various amenities such as a beauty salon, cable or satellite TV, community-operated transportation for outings and appointments, a computer center for staying connected with loved ones, and a fitness room to promote healthy living. Our fully furnished accommodations offer private bathrooms, kitchenettes, and Wi-Fi/high-speed internet access.

At South Roanoke Nursing Home, we pride ourselves on the exceptional care services we provide. Our dedicated staff is available 24/7 to provide assistance and supervision as needed. We assist with activities of daily living such as bathing and dressing while ensuring the comfort and safety of our residents. Our medication management service helps residents stay on track with their prescriptions, while our mental wellness program fosters emotional well-being.

Nutrition plays an integral role in our residents' health, which is why we offer specialized meal preparation and service tailored to specific dietary needs. With special dietary restrictions in mind, our dining team creates delicious meals that cater to individual preferences.

We understand the importance of staying active and engaged, which is why we offer a variety of activities for our residents. From concierge services to planned day trips and resident-run activities, there is always something exciting happening at South Roanoke Nursing Home. Additionally, the nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, hospitals contribute to the convenience of our location.

Whether it's enjoying the peaceful outdoor spaces or participating in scheduled daily activities designed for socialization and entertainment - every aspect of life at South Roanoke Nursing Home is centered around providing an enriching experience for our residents.

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Nearby Places of Interest

Restaurants

  • Montano's International Gourmet (0.1 miles)
  • Chicken Salad Chick (0.3 miles)
  • Red Lobster (0.3 miles)
  • Wendy's (0.3 miles)
  • IHOP (0.4 miles)
  • Five Guys Burgers & Fries (0.4 miles)
  • Macado's (0.5 miles)

Theaters

  • AMC CLASSIC Roanoke 1 (0.2 miles)

Transportation

  • Enterprise Rent-A-Car (0.3 miles)

Physicians

  • Vistar Eye Center (0.6 miles)
  • Kelly Peter F, Dpm - Roanoke Foot And Ankle (0.7 miles)
  • Southwest Medical Clinic (0.8 miles)
  • Roanoke Family Medicine (0.8 miles)
  • Whitney Iii, William P, Md - Carilion Family Med-Colonial (0.9 miles)
  • Physician Associates Of Virginia, PC (0.9 miles)
  • Internal Medicine Associates of Roanoke (0.9 miles)

Cafes

  • Panera Bread (0.6 miles)
  • Starbucks (0.6 miles)
  • Mill Mountain Coffee & Tea (0.6 miles)
  • Starbucks (1.8 miles)
  • Sweet Donkey Coffee (1.8 miles)
  • Starbucks (2.3 miles)

Parks

  • Cypress Park (0.6 miles)
  • Garst Mill Park (2.1 miles)
  • Vic Thomas Park (2.3 miles)
  • Wasena Park (2.4 miles)
  • Norwich Park (2.4 miles)
  • Mill Mountain Park (2.4 miles)

Pharmacies

  • Walgreens (1.4 miles)
  • Kare Pharmacy & Compounding (1.5 miles)
  • Kroger Pharmacy (1.8 miles)
  • CVS Pharmacy (1.9 miles)
  • Carilion Clinic Pharmacy (1.9 miles)
  • Walgreens (2 miles)
  • CVS Pharmacy (2.2 miles)

Hospitals

  • Carilion Health System (1.9 miles)
  • Roanoke Ambulatory Surgery Center (2.6 miles)
  • Carilion Roanoke Community Hospital (2.9 miles)

Places of Worship

  • Covenant Presbyterian Church (2.7 miles)
  • St Johns Episcopal Church (2.8 miles)

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