Woodland Hills Independent Living Assisted Living & Memory Care in Roanoke, VA
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3365 Ogden Road, Roanoke, VA 24018
For more information about senior living options: (844) 490-3973
The staff are warm, welcoming, and genuinely caring. The community feels like family, with residents treated as such by the staff. The onsite geriatric doctor is amazing, coordinating care and listening to patients. The facility is absolutely beautiful, luxurious, and well-maintained. The amenities, including Luxe Unlimited and RUI Fit, a salon, and a movie theater, enhance residents' quality of life. The staff know each resident by name and make everyone feel at home. The atmosphere is safe, homelike, and full of engaging activities. The dining program is high quality, with delicious meals and attentive service. The Roanoke location is convenient, peaceful, and surrounded by greenery. Woodland Hills is described as a hidden gem and a standout senior living option.
Constant turnover in management, creating ongoing instability. Housekeeping doesn't clean and the rooms are filthy. Payroll can't keep up with hours worked; bonuses are promised but never received. Bed bugs are moving from one room to the next. Meals are promised on every shift, but that doesn't happen. The kitchen is unsanitary and cross-contaminated (bacon left in open trays for days). Floors are sticky and carpets are embedded with bodily fluids; cleaning is infrequent. The memory care area smells of urine and feces and is described as a petting zoo. Billing issues include double billing and refunds for a resident's death not paid promptly. The director is described as a joke, with huge employee turnover indicating poor leadership.Woodland Hills Roanoke is best suited for families seeking a luxury, people-focused senior living environment where care feels personalized and medical oversight is integrated into daily life. It fits seniors who want more than supervision - residents who value a warm, family-like atmosphere, caregivers who know them by name, and easy access to a geriatric doctor who coordinates care and keeps families in the loop. The absence of a buy-in makes it appealing for those looking for predictable monthly costs while still enjoying upscale amenities, a robust activities calendar, and high-quality dining. In short, this community is ideal for those who want to feel seen, supported, and actively engaged every day.
Those who should consider alternatives include families prioritizing impeccable operational certainty and flawless billing practices, with little tolerance for turnover at the top. A handful of reviews flag leadership changes and past billing disputes as warning signs. If memory-care needs are significant, or if a pristine, consistently clean environment without any reported back-office friction is non-negotiable, it makes sense to benchmark Woodland Hills against other Roanoke-area options. Prospective residents should probe current staffing levels, care plans, and the latest billing history to separate nostalgia from verifiable performance.
The strong points of Woodland Hills tend to offset its less reliable areas for most families. The staff is repeatedly described as patient, attentive, and genuinely caring, with caregivers who treat residents like family and communicate openly with families. That relational warmth is reinforced by on-site medical coordination, including a geriatric doctor who spends time with patients and updates families regularly. The setting enhances care, not just housing - bright, well-maintained interiors paired with resort-like amenities provide tangible value. Luxe Unlimited and RUI Fit programs, a salon, and an active social calendar convert care into a fulfilling daily rhythm rather than a static routine, making the overall experience feel comprehensive and life-affirming.
In practice, residents benefit from social and wellness offerings that go beyond basic supervision. Live music, varied activity streams, walking paths, and dynamic dining experiences create ongoing opportunities for engagement. The on-site care ecosystem appears to function smoothly for many, with families noting timely updates and responsive care teams. The property's architecture and amenities are consistently described as luxurious yet welcoming, contributing to a sense of home rather than a hospital. The combination of strong programming, accessible health services, and premium dining and beauty options supports independence and dignity, helping families feel reassured that their loved ones are thriving, not merely aging.
But attention is warranted in two areas. Memory care, while praised for caring frontline staff in many moments, has drawn mixed feedback, including concerns about odors and cleanliness in some instances. Governance and operations have also drawn scrutiny in a minority of reviews, with reports of management turnover and billing disputes coloring experiences. For families, this means a practical checklist: request current staff-to-resident ratios, review the latest memory-care care plans, and obtain transparent, up-to-date billing samples before signing. The decision hinges on whether present leadership stability and operational transparency meet the family's standards today.
Overall, Woodland Hills Roanoke stands out as a high-quality, nurturing community for seniors who crave a lively, inclusive environment with robust medical coordination and premium amenities. It is not the right fit for those chasing a flawless administrative record or pristine, unblemished memory-care experiences at all times. Yet with clear questions, thorough tours, and close attention to how daily care is delivered, this community often delivers more than enough to justify serious consideration. For families that prize warm caregiver relationships, vibrant programming, and a resort-like setting where residents are treated like family, Woodland Hills represents a compelling choice worth pursuing.
130 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Roanoke Regional Woodrum (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Woodland Hills is an inviting assisted living community located in the vibrant city of Roanoke, VA. Our community offers a range of amenities and care services to ensure that residents enjoy a comfortable and fulfilling lifestyle.
One of our top priorities is ensuring that our residents feel pampered and cared for. We have a beauty salon on-site where residents can receive professional haircuts, styling, and other grooming services. Our community also offers cable or satellite TV in each resident's room for their entertainment.
Transportation is made easy with our community-operated transportation service, which provides residents with convenient transportation to various destinations. For those who enjoy staying connected digitally, we have a computer center and Wi-Fi/high-speed internet available.
Our dining room offers restaurant-style dining, where residents can enjoy delicious meals prepared by our talented chefs. We also accommodate special dietary restrictions to ensure that all residents' needs are met.
There are plenty of opportunities for leisure and socializing at Woodland Hills. Residents can stay active in our fitness room or participate in planned daily activities such as fitness programs or resident-run activities. We also organize day trips to nearby attractions for those who love exploration.
Within close proximity to our community, you will find various amenities and services that enhance the convenience of living at Woodland Hills. These include cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, hospitals, and transportation options.
At Woodland Hills Independent Living Assisted Living & Memory Care, we prioritize the well-being and comfort of our residents. With a dedicated staff available 24/7 for assistance with daily living activities such as bathing and dressing, medication management services are provided for those who require them. Our mental wellness program focuses on promoting emotional well-being among our residents.
Come join us at Woodland Hills where you can experience an enriching lifestyle while receiving personalized care tailored to your unique needs.
Woodland Hills Independent Living Assisted Living & Memory Care is located at 3365 Ogden Road, Roanoke, VA 24018 in Salem city, Virginia
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