Autumn Care Of Norfolk

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Autumn Care Of Norfolk

1401 Halstead Avenue, Norfolk, VA 23502

For more information about senior living options: (844) 490-3973

2.5 from 33 reviews
5 stars
9
4 stars
4
3 stars
0
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0
1 stars
20

Skilled Nursing Facility

Overall Review

Pros

  • pro The rehab staff at Autumn Care was described as wonderful and caring, providing positive experiences for patients undergoing rehabilitation.
  • pro One reviewer appreciated the homemade taste of the food served at the facility.
  • pro Some nurses were mentioned as being caring and attentive to patients' needs during visits.
  • pro The facility's cleanliness and grooming of residents were noted positively during frequent visits from family members.
  • pro The therapy offered at Autumn Care was reported to be fairly good by a patient who transitioned from rehab to nursing care.

Cons

  • pro The staff at Autumn Care does not respond to phone calls, even when they are present at the desk.
  • pro Maintenance requests for patients are frequently mishandled or ignored.
  • pro Bedbound patients are often left unattended and do not receive proper care, leading to neglectful situations.
  • pro There is a significant lack of communication regarding patient care and health updates from the facility to family members.
  • pro Residents experience poor hygiene and grooming standards, exemplified by mismatched clothing and unkempt appearances.
  • pro The food provided is consistently described as horrible, failing to meet basic nutritional standards.
  • pro Staff turnover is high, resulting in inadequate support and care for residents.
  • pro The environment appears nice upon entry but reveals serious issues in patient treatment further inside the facility.
  • pro Patients often endure long waits for necessary treatments and attention from nursing staff.
  • pro Families express deep regret over placing their loved ones in Autumn Care due to experiences of neglect and mismanagement.

Review

A Deeply Troubling Insight into Autumn Care of Norfolk: Personal Experiences and Concerns

Autumn Care of Norfolk has garnered a significant amount of scrutiny from families who have entrusted their loved ones to the facility, revealing a troubling pattern of complaints regarding patient care, staff responsiveness, and overall management. The experiences shared by multiple reviewers paint a picture that raises serious concerns about the quality of care provided at this facility. There appear to be stark contrasts in experiences depending on the specific aspects of care under review, which highlights issues not only within individual nursing practices but also systemic problems that could affect patient well-being.

Numerous family members have expressed grave dissatisfaction regarding the responsiveness and attentiveness of staff. One reviewer described a harrowing visit where they found their bedridden brother with untreated wounds and neglected foot care that had gone unattended for days. This situation reflects a lack of basic healthcare oversight; a nurse's admission that treatment had yet to be administered by 2 PM after two days without attention is alarming. The reviewer’s frustration underscores how critical it is for nursing homes to provide timely medical interventions instead of relying on family members to initiate necessary care.

Family members have also reported cases of neglect leading to significant deterioration in patients' health status. One account detailed how an elderly father lost his ability to walk due to prolonged sitting in wheelchairs while at the facility, which ultimately resulted in muscle atrophy. Despite frequent visits ensuring cleanliness and grooming during earlier interactions, major changes were noted after an absence due to work commitments. When reunited with their father, the loved ones could barely recognize him as he wore someone else's clothes and appeared neglected—his grooming was ignored despite financial support being provided for such needs.

While some reviews indicate positive interactions with rehabilitation staff and commendable therapy sessions, these were overshadowed by negative sentiments toward general nursing services and living conditions within Autumn Care. A recurring theme across reviews is the overcrowded rooms where privacy is sacrificed, leaving patients feeling vulnerable and exposed. The food served has consistently been labeled poor quality or substandard—another vital aspect affecting residents' overall experience that cannot be overlooked.

The atmosphere in Autumn Care seems marked by high turnover rates among staff members—often attributed to management issues—which effectively disrupts continuity of care for residents needing consistent attention from caregivers familiar with their histories and health requirements. Notably, one reviewer mentioned witnessing cockroaches in their parents’ room, raising additional concerns about hygiene standards within the facility—a fundamental consideration for any health-related establishment—and further complicating perceptions about resident welfare.

Amidst all these observations lies a deeply concerning incident involving another patient's failure to communicate vital information regarding hospitalization back to relatives during an emergency. Lack of proper communication meant family members were left uninformed about their brother-in-law’s deteriorating condition after he was taken to the hospital following complaints made during transport from dialysis treatment—a lapse that illustrates potential deficiencies within Autumn Care's operational protocol when addressing emergencies.

The collective experiences unveiled through these reviews evoke caution against selecting Autumn Care as a placement option for loved ones requiring supportive housing or rehabilitation services. While certain elements such as rehabilitation offerings may receive accolades from some users, they are starkly countered by alarming reports outlining negligence in fundamental caregiving practices. It becomes evident that before making decisions about long-term care facilities like Autumn Care, families should thoroughly investigate available options while considering firsthand accounts from previous residents’ families to ensure their loved ones receive the quality support they deserve.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Norfolk International (2 miles away) Norfolk International (2 miles away)
  • Newport News Williamsburg International (23 miles away) Newport News Williamsburg International (23 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Autumn Care Of Norfolk in Norfolk, VA is a vibrant and inviting assisted living community that provides exceptional care and a wide range of amenities for its residents. Our community offers a comfortable and fully furnished environment where seniors can enjoy their golden years with ease and peace of mind.

At Autumn Care Of Norfolk, we understand the importance of maintaining a high quality of life, so we offer various amenities to cater to our residents' needs. Our beauty salon is available for seniors to pamper themselves and feel their best. Residents can also enjoy their favorite TV shows with cable or satellite TV in their private rooms. Our community operated transportation ensures that residents have easy access to nearby locations, whether it's for shopping, appointments, or recreational activities.

Our computer center allows residents to stay connected with loved ones and explore new interests online. The dining room offers restaurant-style dining where residents can savor delicious meals prepared by our skilled culinary team. For those who prefer some privacy, each room comes equipped with a kitchenette for light cooking.

In terms of wellness, Autumn Care Of Norfolk has a fitness room and a wellness center where seniors can engage in physical activities tailored to their abilities. We also provide assistance with activities of daily living such as bathing, dressing, and transfers to ensure our residents are comfortable and well taken care of at all times. Medication management is provided to ensure proper administration of medications.

Our community encourages socialization and engagement through various activities and programs. Residents can enjoy gaming sessions in our gaming room or relax in the beautiful garden area. Engaging small library provides an opportunity for seniors to pursue their love for reading. Concierge services are available to assist residents with any requests or inquiries they may have.

Additionally, Autumn Care Of Norfolk boasts nearby amenities that add convenience to our residents' lives. With cafes, parks, pharmacies, restaurants, places of worship, hospitals, and transportation options located close by, residents have easy access to everything they need.

Overall, Autumn Care Of Norfolk offers a welcoming and comfortable environment with exceptional care services and a plethora of amenities to enhance the lives of our residents.

Nearby Places of Interest

This part of Norfolk, Virginia, offers a variety of amenities and services that cater to the needs of seniors. With several pharmacies nearby such as Walgreens and CVS Pharmacy, access to medication and healthcare products is convenient. Additionally, there are reputable medical facilities in the area including Internal Medicine Kidney and Hypertension Center and Pariser Dermatology Specialists. For dining options, there are popular restaurants like Olive Garden and Chick-Fil-A within a short distance. Transportation options are also readily available with The Tide station nearby for easy access to the city. The presence of Third Presbyterian Church provides spiritual support, while parks like The Pagoda & Oriental Garden offer opportunities for leisurely walks in a peaceful setting. Overall, this neighborhood in Norfolk provides a comfortable and convenient environment for senior living.

Pharmacies

  • Walgreens (0.9 miles)
  • CVS Pharmacy (1.6 miles)
  • CVS Pharmacy (1.6 miles)
  • Grifols (1.7 miles)
  • Rite Aid (2.8 miles)
  • Walgreens (2.9 miles)
  • Irwin's Pharmacy (3.3 miles)

Restaurants

  • Hooters (1 miles)
  • Olive Garden (1.5 miles)
  • Chick-Fil-A (1.9 miles)
  • Chen Garden Chinese Restaurant (3.1 miles)
  • Chick-Fil-A (3.3 miles)
  • Sanctuary (3.5 miles)
  • Handsome Biscuit (3.6 miles)

Cafes

  • Panera Bread (1.1 miles)
  • Starbucks (2.3 miles)
  • Coalescence Coffee (3.4 miles)
  • Starbucks (3.7 miles)
  • Cafe Stella (3.7 miles)
  • Panera Bread (3.9 miles)
  • Starbucks (4 miles)

Physicians

  • Internal Medicine Kidney and Hypertension Center (1.2 miles)
  • Virginia Ophthalmology Associates (2 miles)
  • Pariser Dermatology Specialists (2.1 miles)
  • Tidewater Pediatric Consultants PC (2.1 miles)
  • Virginia Eye Consultants (2.2 miles)
  • Austin Warren Md Norfolk (2.2 miles)
  • Sentara Comprehensive Weight Loss Solutions (2.5 miles)

Transportation

  • The Tide-Newtown Road Station (2 miles)
  • American Airlines Ticket Counter (2.3 miles)
  • Norfolk International Airport (ORF) (2.4 miles)
  • Norfolk Airport USO (2.4 miles)
  • The Tide MacArthur Square Station (3.9 miles)

Hospitals

  • Chkd (3.4 miles)
  • Naval Medical Center Portsmouth (4.7 miles)
  • Portsmouth General Hospital (4.9 miles)

Places of Worship

  • Third Presbyterian Church (3.6 miles)
  • Tabernacle Church Of Norfolk (3.8 miles)

Parks

  • The Pagoda & Oriental Garden (4.1 miles)
  • Bay Oaks Park (4.6 miles)

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