Autumn Care Of Norfolk
SaveInformation last verified:
1401 Halstead Avenue, Norfolk, VA 23502
For more information about senior living options: (844) 490-3973
The staff at Autumn Care of Norfolk are attentive, compassionate, and truly dedicated to resident care. Jessica Austin is described as the best asset at the location. Jennifer Edwards is a fantastic nurse who provides utmost care with gentleness and respect. Unit Managers are noted for decorating the halls to boost the residents' holiday spirit. The nursing and therapy teams are collaborative, with nurses checking in regularly and therapy staff keeping residents motivated. The admissions team is praised for putting families at ease and going above and beyond in service. The rehab department is described as fantastic, with therapists helping residents achieve progress. The facility is recognized for being clean, well-managed, and staffed by friendly, professional people.
They say the staff are not professional, not hygienic, and not friendly. They report workers yell at patients and lie to them in loud arguments. They describe the facility as dirty, with a strong odor of urine and rundown rooms. They claim residents’ belongings go missing and are discarded without accountability. They note important medical appointments are missed due to transportation or scheduling failures. They say some staff are rude, unresponsive, or don’t care about residents. They accuse the place of “dumping” or discharging patients without proper arrangements. They describe safety issues, such as doors left unlocked and residents left unattended. They claim roaches and poor sanitation are present. They describe administration as unprofessional and uncommunicative, with little follow-up. They label the facility a “death trap” and say it is dangerous for vulnerable seniors. They say basic care is neglected (e.g., turning patients, monitoring needs, or responding to calls).Autumn Care of Norfolk is best suited for seniors who need structured rehabilitation and whose families value active therapy, clear communication from administration, and a generally tidy, calm environment. The facility shines when the resident’s goal is to regain function after a stroke or major surgery, with therapy teams that keep residents motivated and progress is evident. Families that prize attentive nurses and consistent, informative updates from the front office will find a workable rhythm here, provided management maintains steady leadership and reduces turnover. This is less a universal safety net and more a solid option for rehab-focused care when the ecosystem around care planning stays relatively stable. The caveat is that experiences vary widely by shift, unit, and the current administration’s effectiveness; promise and performance can diverge markedly from one visit to the next.
Those who may want to consider alternatives are families confronting persistent safety and reliability red flags. Several reviews describe neglectful or even aggressive behavior, missed alarms, and caregivers who seem overwhelmed or inattentive. There are credible complaints about forgotten medications, delayed responses to requests, and hallways where residents float between sessions without steady supervision. High turnover in staff and inconsistent management responses undermine trust and continuity of care, especially for loved ones with complex needs. If a community’s leadership appears unstable or unresponsive to families’ documented concerns, exploring other options with firmer accountability and steadier staffing becomes a prudent course.
The strongest positives at Autumn Care of Norfolk tend to cluster around rehab potential and certain frontline caregivers. When therapy is prioritized, residents frequently show meaningful gains, and families praise the dedication of therapists and some nurses who provide patient, respectful care. The facility has also benefited from periods of calm, clean environments, and compassionate administrative touchpoints, especially for admissions and ongoing family communication. Positive reports also highlight social work and activity staff who keep residents engaged, along with a general sense that the building, at its best, feels organized and welcoming. In these moments, the pros , effective rehab, supportive therapists, and coherent administration , can offset the stress that occasionally surfaces in other days.
Yet the cons are not optional background noise. Repeatedly, residents and families recount alarming lapses: unexplained weight loss or malnutrition, unattended wounds or health changes, and in some cases, outright neglect or poor safety practices. Bedside care sometimes appears inconsistent, with reports of delayed turning, inadequate assistance with hygiene, and medication management that fails to meet expectations. The most jarring entries describe missing personal belongings, disputes over reimbursements, and fear for residents’ safety when doors aren’t monitored or alarms aren’t answered promptly. The resulting emotional toll, loss of trust, anxiety about daily care, and dread about hospital transfers, cannot be dismissed as a minor quirk of a busy facility.
In response, the facility has shown signs of meaningful leadership shifts and tangible improvements where management focuses on culture, process, and accountability. Several reviewers note a more present administrator, better interdepartmental coordination, and a healthcare team that seems more engaged with residents and families. Positive experiences persist for those who encounter a stable unit with well-trained CNAs, compassionate nurses, and a dependable rehab track. It is reasonable to see these improvements as real, though they have not yet eliminated the spectrum of negative outcomes reported elsewhere. The question for families is whether current leadership can sustain and scale the gains across all shifts and all units, especially during peak staffing challenges.
For families making a decision, the practical path is twofold: verify current frontline realities and insist on a rigorous, written care plan. First, demand current staffing metrics, including nurse-to-resident and aide-to-resident ratios on the units where the loved one will reside, plus turnover rates for key roles. Second, request a live tour focused on the units with the most needs, speak with the therapy team about their schedule and goals, and ask to see recent fall logs, wound care notes, and medication reconciliation processes. Confirm a formal, timely approach to handling personal belongings and a clear policy for reporting discrepancies or missing items. Finally, insist on a concrete communication plan that guarantees weekly updates to families, with rapid escalation pathways if concerns emerge. Autumn Care of Norfolk can be a sound choice for rehab-focused care when current governance demonstrates consistency, accountability, and a proven commitment to resident safety; it is not a universal remedy, and the door to alternatives remains open for families wary of repeated red flags and uneven day-to-day care.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Norfolk International (2 miles away) Newport News Williamsburg International (23 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Autumn Care Of Norfolk in Norfolk, VA is a vibrant and inviting assisted living community that provides exceptional care and a wide range of amenities for its residents. Our community offers a comfortable and fully furnished environment where seniors can enjoy their golden years with ease and peace of mind.
At Autumn Care Of Norfolk, we understand the importance of maintaining a high quality of life, so we offer various amenities to cater to our residents' needs. Our beauty salon is available for seniors to pamper themselves and feel their best. Residents can also enjoy their favorite TV shows with cable or satellite TV in their private rooms. Our community operated transportation ensures that residents have easy access to nearby locations, whether it's for shopping, appointments, or recreational activities.
Our computer center allows residents to stay connected with loved ones and explore new interests online. The dining room offers restaurant-style dining where residents can savor delicious meals prepared by our skilled culinary team. For those who prefer some privacy, each room comes equipped with a kitchenette for light cooking.
In terms of wellness, Autumn Care Of Norfolk has a fitness room and a wellness center where seniors can engage in physical activities tailored to their abilities. We also provide assistance with activities of daily living such as bathing, dressing, and transfers to ensure our residents are comfortable and well taken care of at all times. Medication management is provided to ensure proper administration of medications.
Our community encourages socialization and engagement through various activities and programs. Residents can enjoy gaming sessions in our gaming room or relax in the beautiful garden area. Engaging small library provides an opportunity for seniors to pursue their love for reading. Concierge services are available to assist residents with any requests or inquiries they may have.
Additionally, Autumn Care Of Norfolk boasts nearby amenities that add convenience to our residents' lives. With cafes, parks, pharmacies, restaurants, places of worship, hospitals, and transportation options located close by, residents have easy access to everything they need.
Overall, Autumn Care Of Norfolk offers a welcoming and comfortable environment with exceptional care services and a plethora of amenities to enhance the lives of our residents.
This part of Norfolk, Virginia, offers a variety of amenities and services that cater to the needs of seniors. With several pharmacies nearby such as Walgreens and CVS Pharmacy, access to medication and healthcare products is convenient. Additionally, there are reputable medical facilities in the area including Internal Medicine Kidney and Hypertension Center and Pariser Dermatology Specialists. For dining options, there are popular restaurants like Olive Garden and Chick-Fil-A within a short distance. Transportation options are also readily available with The Tide station nearby for easy access to the city. The presence of Third Presbyterian Church provides spiritual support, while parks like The Pagoda & Oriental Garden offer opportunities for leisurely walks in a peaceful setting. Overall, this neighborhood in Norfolk provides a comfortable and convenient environment for senior living.
Autumn Care Of Norfolk is located at 1401 Halstead Avenue, Norfolk, VA 23502 in Norfolk city, Virginia
Autumn Care Of Norfolk on seniors.fyi includes 6 photos including images showing interior, living room, windows, decor, salon, mirrors, waiting area, healthcare, and more.
Lake Taylor Hosp
Norfolk, VA
Some residents praise friendly staff, attentive CNAs, and effective rehabilitation services.
Cherries Comfort Care
Norfolk, VA
Convenient access to healthcare and local amenities in a supportive assisted-living setting.
Commonwealth Senior Living at Leigh Hall
Norfolk, VA
Warm staff, welcoming atmosphere, and well-maintained facilities with engaging activities.
ResCare
Norfolk, VA
Excellent proximity to cafes, parks, dining, healthcare, and transportation.
Thornton Hall
Norfolk, VA
Welcoming lobby with attentive staff
Envoy Of Thornton Hall
Norfolk, VA
Caring staff and a clean, pleasant environment.
The Waterford at Virginia Beach
Virginia Beach, VA
Caring staff, clean environment, and engaging amenities/activities.
Acclaim at East Beach
Norfolk, VA
Friendly staff with a vibrant activity calendar and well-maintained, modern apartments near the marina.
Consulate Health Care Of Norfolk
Norfolk, VA
Helpful administrator and strong rehab/nursing care.
Ten Vital Duties of a Senior Caregiver: A Comprehensive Guide
The guide details ten essential responsibilities of senior caregivers, including personal care, mobility assistance, medication management, and emotional support, while emphasizing the importance of safety, nutrition, and maintaining a safe living environment to enhance seniors' quality of life and independence.
9 Stimulating Memory Activities for Seniors: Puzzles, Cards, and Much More
The article highlights nine memory-boosting activities for seniors that enhance cognitive health and social interaction, including puzzles, trivia quizzes, and storytelling, while emphasizing the importance of adapting these activities to individual preferences to maximize enjoyment and engagement. Consistent mental engagement is linked to improved cognitive function and emotional well-being in older adults.
Managing Nursing Home Expenses After Medicare Coverage Ends
Medicare provides limited coverage for skilled nursing home care, covering full benefits for the first 20 days and partial benefits up to 100 days under certain conditions, after which families must explore alternative funding options like Medicaid or long-term care insurance to manage potentially high costs. Proactive planning is essential to navigate the complexities of financing ongoing care once Medicare coverage ends.
Interior
Decor
Living Room
Building
Healthcare
