Autumn Care Of Norfolk
Save1401 Halstead Avenue, Norfolk, VA 23502
For more information about senior living options: (844) 490-3973
The staff are caring and professional, with CNAs and nurses working together to meet residents' needs. The rehab department is outstanding, helping residents make meaningful progress. The facility is clean, well-maintained, and welcoming with a pleasant atmosphere. The admissions team goes above and beyond, putting families at ease during enrollment. The care teams are compassionate, attentive, and dedicated to residents' well-being. The dining program is good, with meals described as tasty and nutritious. Leadership and administration are engaged, fostering a positive environment and ongoing improvements. Hospice and end-of-life care have been described as compassionate and supportive for families.
They would give this place a minus 10 if they could. They note that the mother was transferred at 7:45 PM and cried at 12:15 AM to be picked up. They describe doors as left unlocked with no staff at the door to keep patients safe. They say entering the room felt like a jail cell, with a bed that looked like a camping cot and the patient still wearing a hospital diaper. They report peeled paint, no chair for the mother, and a glass of water that was out of reach. They state they would not send their worst enemy there. They allege many belongings went missing over the years, including vases, gifts, blankets, and photos, with little to no follow-up. They recount a staff claim that vases were discarded as protocol, which they doubt. They mention flowers and a vase being missing, with no update or courtesy call after months. They accuse the facility of poor communication and say they were robbed of the ability to say goodbye due to delays in notice. They describe subpar care for a relative with MS, including four transport/infusion cancellations and unreimbursed expenses. They claim the facility's negligence contributed to a relative's death and that the staff didn't take promised actions (infusions, timely care). They urge others not to use the nursing home, rating it 0/10. They report unresponsive staff, incidents of theft of personal items (like a cell phone), and maintenance issues left unaddressed. They characterize the place as dirty, with a strong urine odor, and rooms in disrepair, and claim food arrived cold. They describe "dumping" a patient by discharging to rehab without assurances of return or proper communication. They allege mismanagement and a lack of concern for residents, including missed medications and unsafe conditions.Autumn Care of Norfolk is best suited for families who can stay closely involved and actively advocate for their loved one's care. The facility has shown that rehab work and coordinated teams can deliver meaningful progress in the right situations, and a number of reviewers describe a clean, orderly environment with attentive administrators and compassionate staff on certain shifts. This suggests potential value for residents who need rehabilitation services and who benefit from hands-on family oversight. However, for seniors with heavy medical needs, complex dementia care, or high fall-risk requirements, the care landscape stays murky: without persistent family involvement, the quality of day-to-day care can slip, and risks multiply.
Those who should consider alternatives are families facing chronic safety concerns or gaps in reliability. Recurrent reports of missed medications, delayed responses to calls, and insufficient attention to wounds or basic comfort point to a pattern that undermines trust. Instances of belongings going missing, unclear communication about transfers or discharges, and observations of inconsistent staffing heighten the sense that dependable, continuous oversight is essential when a loved one calls Autumn Care home. For residents living far away or for households unable to visit regularly, the risk of unnoticed declines grows substantially, making other options with steadier track records a prudent first choice.
On balance, the pros - visible rehab strengths, moments of genuine caregiver warmth, and a recently evolving administrative team - do offset some concerns in the short term. When therapy staff align with families, progress can be real, and reviewers note some units where care teams function cohesively and efficiently. Cleanliness and campus appearance are cited positively by several visitors, and a few families report solid administrative responsiveness and smooth admission experiences. Yet these gains are uneven: improvements appear concentrated in specific departments or shifts, leaving other areas vulnerable to miscommunication, neglectful episodes, or safety lapses.
The main cons persist as substantive barriers to confident long-term placement. The most alarming themes center on safety and reliability: frequent turnover, inadequate turning and repositioning, inconsistent med administration, and reports of patients not being attended to promptly. Endemic concerns about odors, cleanliness in hallways, and the general living environment compound these risks, while some families recount theft or loss of personal belongings and alarming experiences during discharges. Taken together, they erode trust and elevate the stakes for any resident requiring sustained, predictable care. In short, the positive moments rely on consistently strong staffing and vigilant oversight - without that, the cons quickly overwhelm the potential benefits.
For families deciding in real time, a practical, forceful due-diligence plan is essential. Ask for current nurse-to-patient ratios and medication management protocols; request access to incident logs and maintenance records; verify that call bells are answered promptly and that preventative safety measures - transfer assistance, fall prevention, and timely turning - are in place. If possible, audit the rehab area and speak with activities staff about how residents engage daily. Probe discharge processes to understand expectations and ensure that any transfer plans are clearly documented with follow-up accountability. A temporary, boundary-setting approach - such as a trial stay coupled with a formal escalation path and a named administrator contact - can reveal whether consistency improves when oversight is continuous.
Ultimately, Autumn Care of Norfolk presents a mixed proposition: rehab and some compassionate care exist alongside significant reliability and safety concerns. For families able to maintain a steady presence, insist on transparency, and push for consistent staffing, the facility can be a workable option with tangible benefits. For any household unable to sustain vigilant oversight, or for residents with complex medical or cognitive needs, exploration of alternatives is strongly advised. The decision hinges on whether predictable care and stringent accountability can be achieved in practice; in its current pattern, that answer varies dramatically by unit, shift, and individual caregiver.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Norfolk International (2 miles away) Newport News Williamsburg International (23 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Autumn Care Of Norfolk in Norfolk, VA is a vibrant and inviting assisted living community that provides exceptional care and a wide range of amenities for its residents. Our community offers a comfortable and fully furnished environment where seniors can enjoy their golden years with ease and peace of mind.
At Autumn Care Of Norfolk, we understand the importance of maintaining a high quality of life, so we offer various amenities to cater to our residents' needs. Our beauty salon is available for seniors to pamper themselves and feel their best. Residents can also enjoy their favorite TV shows with cable or satellite TV in their private rooms. Our community operated transportation ensures that residents have easy access to nearby locations, whether it's for shopping, appointments, or recreational activities.
Our computer center allows residents to stay connected with loved ones and explore new interests online. The dining room offers restaurant-style dining where residents can savor delicious meals prepared by our skilled culinary team. For those who prefer some privacy, each room comes equipped with a kitchenette for light cooking.
In terms of wellness, Autumn Care Of Norfolk has a fitness room and a wellness center where seniors can engage in physical activities tailored to their abilities. We also provide assistance with activities of daily living such as bathing, dressing, and transfers to ensure our residents are comfortable and well taken care of at all times. Medication management is provided to ensure proper administration of medications.
Our community encourages socialization and engagement through various activities and programs. Residents can enjoy gaming sessions in our gaming room or relax in the beautiful garden area. Engaging small library provides an opportunity for seniors to pursue their love for reading. Concierge services are available to assist residents with any requests or inquiries they may have.
Additionally, Autumn Care Of Norfolk boasts nearby amenities that add convenience to our residents' lives. With cafes, parks, pharmacies, restaurants, places of worship, hospitals, and transportation options located close by, residents have easy access to everything they need.
Overall, Autumn Care Of Norfolk offers a welcoming and comfortable environment with exceptional care services and a plethora of amenities to enhance the lives of our residents.
This part of Norfolk, Virginia, offers a variety of amenities and services that cater to the needs of seniors. With several pharmacies nearby such as Walgreens and CVS Pharmacy, access to medication and healthcare products is convenient. Additionally, there are reputable medical facilities in the area including Internal Medicine Kidney and Hypertension Center and Pariser Dermatology Specialists. For dining options, there are popular restaurants like Olive Garden and Chick-Fil-A within a short distance. Transportation options are also readily available with The Tide station nearby for easy access to the city. The presence of Third Presbyterian Church provides spiritual support, while parks like The Pagoda & Oriental Garden offer opportunities for leisurely walks in a peaceful setting. Overall, this neighborhood in Norfolk provides a comfortable and convenient environment for senior living.
Autumn Care Of Norfolk is located at 1401 Halstead Avenue, Norfolk, VA 23502 in Norfolk city, Virginia
Autumn Care Of Norfolk on seniors.fyi includes 6 photos including images showing interior, living room, windows, decor, building, exterior, architecture, landscaping, and more.
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