Lake Taylor Hosp in Norfolk, VA
Save1309 Kempsville Road, Norfolk, VA 23502
For more information about senior living options: (844) 490-3973
The staff at Lake Taylor Rehab were outstanding and caring, even in challenging situations. Kim and Tamara were exceptionally sweet and provided the extra positivity needed for healing. The Physical Therapy, Occupational Therapy, and Speech Therapy teams were phenomenal and helped patients make significant progress. The facility was exceptionally clean, well maintained, and bright. Families felt grateful and described the staff as like family due to their compassionate care. Admissions and care teams coordinated well, supporting the process and helping with discharge home.
They describe extreme understaffing and high turnover, leaving patients with inadequate care. They state Lake Taylor is one of the worst places to put a loved one and advise against sending anyone there. They recount rude, uncaring, and unprofessional staff who ignore calls for help. They allege abuse and neglect, including invasive procedures without proper explanation and lack of privacy. They report medication errors, delays, and even allegations of pilfered or mishandled medications. They accuse administration and some staff of dishonesty, entitlement, and a lack of accountability. They say patients are left unattended for hours, with basic needs like meals and toileting unmet. They describe a culture of neglect and poor communication with families. They criticize the food quality and overall care as poor and inconsistent. They contend that serious harm or death occurred due to neglectful or substandard care.Lake Taylor Rehabilitation Center in Norfolk is best suited for older adults who need intensive post-acute rehab with a strong emphasis on physical therapy and a therapy-driven path back to independent living. Families that can actively participate in planning, monitoring, and advocating for daily care will find the strongest upside here: a large portion of reviews praise the PT and OT teams, the hands-on encouragement, and the facility's ability to move residents toward meaningful mobility gains. For many, the gym environment, therapy staff, and the way therapy is integrated with discharge planning are decisive positives that translate into real, home-ready improvements.
That said, alternatives should be on the radar for anyone who prioritizes consistent, predictable daily care and a uniformly elevated safety culture. A recurring concern across many accounts is inconsistent staffing and uneven responsiveness, which can translate into missed medications, delayed help after call-bell requests, and variable communication with families. For families who cannot regularly oversee care or who require a highly reliable, transparent care routine, there are other SNFs with reputations for steadier staffing patterns and fewer reported gaps in daily patient needs. In short, this is a rehab-forward option that demands active family engagement to offset systemic variability.
The strongest pros are tangible and well-demonstrated. The therapy department - especially PT and OT - receives frequent, heartfelt praise for pushing patients to regain strength and function. Numerous residents and families report that therapy sessions are intensive, compassionate, and effective, often contributing to discharge home with improved mobility, independence in basic tasks, and a renewed sense of confidence. Clean rooms, attentive CNAs, and supportive social work and intake staff show up repeatedly as meaningful contributors to a positive rehab trajectory. When family members are able to partner with the care team, the overall experience can be remarkably uplifting.
Yet the most troubling threads run through a sizable portion of the reviews. Understaffing emerges as a systemic hurdle, with frequent claims of delayed responses to call bells, slow medication administration, and a perceived culture of indifference from portions of the nursing and front-desk staff. Several families recount experiences that range from disheartening to alarming - claims of insufficient monitoring, concerns about patient dignity, and in some cases serious lapses in care. The breadth of these reports makes it clear that a patient's outcome here hinges on careful oversight and proactive escalation of concerns. For long-term residents or those with complex medical needs, these gaps can translate into real risk.
The navigation between advantages and drawbacks rests on one core dynamic: engaged, informed families can often steer Lake Taylor toward its strongest outcomes, especially in rehab-focused stays. The therapy teams can drive meaningful gains, and the facility's environment and ancillary services (social work, discharge coordination, and even on-site therapy resources) can facilitate a safe, efficient return home when care plans are well coordinated. Conversely, for residents requiring near-constant monitoring, seamless medication management, and uniformly compassionate daily care, the risk profile rises if staffing gaps or communication failures persist. In essence, the facility shines when therapy is the centerpiece and families stay on top of care plans; it falters where daily, hands-on care is inconsistent.
For families weighing this community, a pragmatic approach is essential. Visit multiple times, ideally at different shifts, and request to meet the therapy leads and the unit manager to gauge responsiveness and tone. Ask for a written care plan that specifies medication schedules, pain management, ADLs, and clear discharge criteria. Inquire about staffing ratios during peak hours, explicit fall-prevention protocols, and how rapidly concerns are escalated to supervisors. If choosing Lake Taylor, prepare to partner closely with the care team: designate a single family liaison, document concerns in real time, and insist on timely updates about progress and any adverse events. If the emphasis is on steady, predictable daily care and a consistently positive care culture, exploring alternatives with stronger metrics in those areas is prudent.
192 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Norfolk International (2 miles away) Newport News Williamsburg International (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Lake Taylor Hosp is an assisted living community located in Norfolk, VA. It offers a wide range of amenities to ensure that residents have a comfortable and enjoyable stay. The community features a beauty salon for residents to maintain their personal grooming needs. Each room is fully furnished and equipped with cable or satellite TV for entertainment. Residents can also take advantage of the computer center and Wi-Fi/high-speed internet services to stay connected with loved ones or pursue their interests online.
For dining, Lake Taylor Hosp provides restaurant-style dining in a spacious dining room. Special dietary restrictions are taken into consideration to cater to individual needs. Additionally, there is a small library where residents can relax and immerse themselves in books.
Residents at Lake Taylor Hosp have access to various care services. There is a 24-hour call system and supervision available for their safety and security. Trained staff members assist residents with activities of daily living, such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents receive their prescribed medications on time.
The community places importance on the mental wellness of its residents by offering a mental wellness program. This includes activities and support aimed at maintaining cognitive health and emotional well-being.
Transportation needs are met through community-operated transportation services, including arrangements for non-medical transportation as well as transportation to doctors' appointments. Move-in coordination is provided to make the transition into the community seamless.
To encourage physical fitness, Lake Taylor Hosp boasts a fitness room for residents to engage in exercise programs tailored towards their abilities. Outdoor spaces such as gardens offer opportunities for relaxation amidst natural surroundings.
In terms of nearby amenities, there are numerous cafes, pharmacies, restaurants, and physicians within close proximity for convenience purposes. The community also offers scheduled daily activities as well as resident-run activities to keep residents engaged and entertained.
Overall, Lake Taylor Hosp strives to provide excellent care services while ensuring that residents enjoy an enriching lifestyle through its array of amenities and activities.
Lake Taylor Hosp is located at 1309 Kempsville Road, Norfolk, VA 23502 in Norfolk city, Virginia
Lake Taylor Hosp on seniors.fyi includes 6 photos including images showing healthcare, flag, interior, art, outdoor, park, building, entrance, and more.
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