Commonwealth Senior Living at Leigh Hall

Pros

• The staff at Commonwealth Senior Living at Leigh Hall has been exceptionally kind and supportive to both the residents and their families.
• Residents are adjusting well to their new environment, feeling welcome and assured in their care.
• The facility is beautifully maintained, spacious, well-lit, and has a homelike atmosphere.
• The food served is of high quality, with options that include fresh produce grown onsite through hydroponics.
• The community fosters a good rapport between residents and staff, showcasing a close-knit environment of caring professionals.
• Many families express full confidence in the care provided at Commonwealth Senior Living at Leigh Hall after positive interactions with the administration and staff.
• Residents have access to various activities that enhance their enjoyment and engagement within the community.

Cons

• The mother was unhappy with the care provided at Commonwealth Senior Living at Leigh Hall, as she felt she was not given the necessary assistance for her incontinence.
• The food served to the mother was often cold, requiring her to ask staff to reheat it in the microwave.
• There was a miscommunication regarding room furnishings; the mother expected a well-furnished room but found it only contained a bed and no additional seating.
• The family felt dissatisfied with their experience, as they paid over $2,000 and could not receive any refund for services that were not rendered according to their expectations.
• The mother did not participate in activities during her stay and felt isolated from other residents.
• Despite initial reassurances about care levels, the staff informed the mother that they did not have enough nurses available to assist her properly.

Review

Commonwealth Senior Living at Leigh Hall in Norfolk, Virginia, has garnered a rich tapestry of feedback from families and residents that reveals both commendable aspects and notable concerns regarding their services. Many families express gratitude for the warm atmosphere and attentive staff, suggesting that the community offers a homelike feel where residents can adjust comfortably. One family noted how welcomed they felt during their transition process, emphasizing that their sister was adjusting well thanks to the kindness exhibited by staff members. The efficiency of the administration team in managing paperwork also received praise, making the often daunting process of moving into assisted living smoother.

However, mixed sentiments emerge regarding the activities offered at Leigh Hall. While some families appreciate the commitment to quality meals and friendly interactions among residents and staff, others highlight a lack of engagement opportunities for their loved ones. One reviewer mentioned uncertainty about how to rate activities since their mother did not discuss them much; they did note her initial enjoyment of meals but observed a decline in food variety over time. Although many enjoyed farm-to-table dining with fresh ingredients sourced locally, concerns arose over meal preparation inconsistencies and issues with serving temperatures.

The physical environment of Commonwealth Senior Living also received varied opinions. Some visitors were impressed by the facility's maintenance—describing it as beautiful, spacious, well-lit, and free from unpleasant odors—while others indicated that there could be limitations due to its older structure. For example, while reviewers acknowledged small amenities like a salon and multimedia room available for residents' use, they felt that additional facilities could enhance resident experience further.

Despite positive impressions regarding care from certain staff members on weekdays, one distressing account surfaced related to personal care practices. A daughter recounted her mother's short stay at Leigh Hall after experiencing an unsettling incident involving bathroom assistance. The nursing team's approach created discomfort for her mother when she was advised against using the commode as previously arranged; instead being told it was acceptable to have bowel movements in bed. This led to significant dissatisfaction with her overall experience which resulted in her returning home sooner than anticipated.

In addition to challenges with personal care protocols, other disappointments included miscommunication regarding room furnishings upon arrival. One reviewer described having been shown a well-furnished room during their tour only to find their parent's actual living space altered dramatically upon move-in – reduced simply to a bed without any comfort items unless supplied from home. Such disparities between expectations set during initial visits versus reality upon admission left some families disappointed.

Financial considerations also played a significant role in shaping experiences with Commonwealth Senior Living at Leigh Hall. Families voiced frustration over costs associated with levels of care advertised compared with services actually rendered or available during residency; this matter became particularly pressing when higher fees were charged despite inadequate support being provided for essential needs like toileting assistance or mobility help which had been explicitly communicated prior to admission.

In conclusion, while many families point out heartfelt gratitude towards Commonwealth Senior Living at Leigh Hall’s compassionate staff along with affection for its inviting atmosphere filled with both warmth and thoughtful care initiatives aimed at keeping seniors engaged socially through activities — contrasting reviews raise critical questions surrounding specific areas like personal hygiene management practices and communication clarity regarding facilities or costs involved in maintaining an elderly loved one's comfort level within such communities.

This part of Norfolk, Virginia, offers a mix of healthcare options with ophthalmology, dermatology, weight loss solutions, and general medical care within close proximity. There are also several dining options ranging from casual to fast food for convenience. Additionally, there are cafes nearby for socializing and enjoying a cup of coffee. The area is well-served by pharmacies for easy access to medications. Transportation options include a nearby light rail station and the airport for travel needs. For leisure activities, there are theaters within a short drive as well as parks for outdoor enjoyment. Nearby hospitals provide peace of mind in case of medical emergencies. Places of worship are also available for spiritual support and community connection. Overall, this area offers a convenient and diverse range of amenities suitable for senior living.

Physicians

• Virginia Ophthalmology Associates (0.2 miles)
• Pariser Dermatology Specialists (0.3 miles)
• Austin Warren Md Norfolk (0.4 miles)
• Sentara Comprehensive Weight Loss Solutions (0.7 miles)
• Patient First (1 miles)
• Jordan Young Institue (1.1 miles)
• Gastroenterology Associates of Tidewater (1.2 miles)

Restaurants

• Olive Garden (0.3 miles)
• Hooters (0.9 miles)
• Chick-Fil-A (1.7 miles)
• Sonic Drive-In (2.9 miles)
• Hardee's (3 miles)
• McDonald's (3.2 miles)
• Village Inn (3.4 miles)

Cafes

• Panera Bread (0.8 miles)
• Starbucks (2 miles)
• Starbucks (3.2 miles)
• Starbucks (3.4 miles)
• Starbucks (3.9 miles)
• Coalescence Coffee (5.1 miles)
• Starbucks (5.3 miles)

Pharmacies

• CVS Pharmacy (0.9 miles)
• Walgreens (1 miles)
• Grifols (1 miles)
• Rite Aid (1 miles)
• Walgreens (1.8 miles)
• Walgreens (2.8 miles)
• Irwin's Pharmacy (2.8 miles)

Transportation

• The Tide-Newtown Road Station (1.2 miles)
• American Airlines Ticket Counter (3 miles)
• Norfolk International Airport (ORF) (3.1 miles)
• Norfolk Airport USO (3.2 miles)
• The Tide MacArthur Square Station (5.2 miles)

Theaters

• Regal Entertainment Group (3.8 miles)

Parks

• Mount Trashmore Park (4.2 miles)
• Kings Grant Park (5.2 miles)
• The Pagoda & Oriental Garden (5.4 miles)
• Bay Oaks Park (5.6 miles)

Hospitals

• Chkd (5 miles)

Places of Worship

• Third Presbyterian Church (5.1 miles)
• Tabernacle Church Of Norfolk (5.6 miles)