Sentara Village At Norfolk

Pros

• The staff at Sentara Village is very polite, professional, and attentive to residents.
• Residents enjoy great food that is home-cooked and well-prepared.
• The facility is clean and well-maintained, with no unpleasant odors.
• There are plenty of activities available for residents to participate in.
• The rooms are spacious and comfortable, providing a pleasant living environment.
• Families can keep their loved ones close, as the assisted living and nursing home are conveniently located next to each other.
• Residents are happy and adjusted quickly to their new home at Sentara Village.

Cons

• Mom's experience at Sentara Village wasn’t very good, as it smelled like urine all the time.
• The food at Sentara Village was not good.
• The staff at Sentara Village wasn't the same caliber as at other facilities.
• There could be months without a director or a secretary at Sentara Village.
• The bathrooms were tiny, resembling closets, which made it difficult for wheelchair access.
• The gym at Sentara Village was never open during her stay.
• There was only one cafeteria where everyone had to sit together, limiting dining options and privacy.

Review

Sentara Village in Norfolk has garnered mixed reviews from families and residents, reflecting a stark contrast between past experiences and more recent ones. A recurring theme in the earlier reviews of Sentara Village was dissatisfaction with various aspects of the facility. Some families noted that their loved ones faced an unpleasant and unhygienic environment. Odors reminiscent of urine frequently permeated the establishment, creating an uncomfortable atmosphere for both residents and visitors. The quality of food served was also criticized, as many considered it subpar compared to expectations for assisted living communities.

In addition to these concerns, the staffing levels at Sentara Village were reported to be inconsistent, often lacking the leadership needed for optimal service delivery. Residents could go months without seeing a director or secretary, which likely contributed to the feeling of instability within the community. Activities such as bingo were limited to once a week, providing little entertainment or engagement for those residing there. Despite having amenities like a gym and library, some facilities went unused—most notably, the gym that reportedly never opened during one resident’s entire stay. Furthermore, practical issues arose with room sizes; bathrooms were described as closet-sized and inadequate for wheelchair accessibility.

In sharp contrast to these earlier accounts is the more positive outlook shared by families currently residing at Sentara Village over the last couple of years. Reports indicate that staff members are now exceptionally polite and professional, significantly enhancing residents' overall experience. Many families appreciate the warm hospitality extended by employees and cite this friendliness as one of the hallmarks of Sentara Village today. Complaints about food have also been quashed; current residents express satisfaction with meals being not only nutritious but enjoyable, reinforcing a home-like dining atmosphere.

The facility itself has seen improvements in cleanliness and maintenance; it is now described as spotless by several reviewers. Family members visiting frequently highlight how well-kept the grounds are, which adds to a pleasant environment conducive to comfortable living conditions. The positive changes paint Sentara Village in a favorable light compared to prior experiences; many individuals claim their loved ones thrive there due to attentive care from staff members who make daily interactions enriching.

Another commendable aspect is how accommodating Sentara Village is regarding family dynamics—especially for couples wishing to remain close together during their time in assisted living or rehabilitation services nearby. For families concerned about separating elderly parents due to differing care needs (assisted living versus nursing), this proximity allows them peace of mind knowing they can see each other regularly through short walkways connecting facilities on campus.

The spaciousness of individual rooms at Sentara further enhances its reputation as a welcoming residence where privacy meets community living—attributes often lacking in many similar facilities. For instance, large rooms provide personal space while still fostering opportunities for socialization among residents who share common areas like sitting rooms or recreational spaces.

Overall, current sentiments toward Sentara Village reflect significant strides made since previous reports highlighted considerable shortcomings in service quality and environmental conditions. Not only do existing family members recommend it wholeheartedly as an ideal place for assisted living—or eventual transition into nursing care—but they emphasize its holistic approach: combining comfort with community engagement while ensuring cleanliness remains paramount throughout each visit or stay.

Pharmacies

• Rite Aid (0.5 miles)
• Grifols (1.2 miles)
• CVS Pharmacy (1.2 miles)
• Walgreens (1.8 miles)
• Walgreens (2 miles)
• Irwin's Pharmacy (2.1 miles)
• Walgreens (2.7 miles)

Physicians

• Sentara Comprehensive Weight Loss Solutions (0.8 miles)
• Austin Warren Md Norfolk (1 miles)
• Pariser Dermatology Specialists (1 miles)
• Virginia Eye Consultants (1.1 miles)
• Virginia Ophthalmology Associates (1.1 miles)
• Gastroenterology Associates of Tidewater (1.2 miles)
• Patient First (1.2 miles)

Transportation

• The Tide-Newtown Road Station (1.1 miles)
• American Airlines Ticket Counter (4.3 miles)
• Norfolk International Airport (ORF) (4.3 miles)
• Norfolk Airport USO (4.4 miles)
• The Tide MacArthur Square Station (5.3 miles)

Restaurants

• Olive Garden (1.4 miles)
• Hardee's (1.8 miles)
• Hooters (1.9 miles)
• McDonald's (2.1 miles)
• Park Lane Tavern (2.7 miles)
• Sonic Drive-In (2.7 miles)
• Chick-Fil-A (2.8 miles)

Cafes

• Panera Bread (1.8 miles)
• Starbucks (2.1 miles)
• Starbucks (3.1 miles)
• Starbucks (3.2 miles)
• Starbucks (3.4 miles)
• Panera Bread (4.6 miles)
• Metro Diner (4.8 miles)

Theaters

• Regal Entertainment Group (3.6 miles)

Parks

• Mount Trashmore Park (3.8 miles)
• Kings Grant Park (5.3 miles)

Hospitals

• Chkd (5.5 miles)