Heritage Hall Virginia Beach

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  • Interior

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  • Decor

    An Easter Bunny entertains an elderly person at a festive indoor event.
  • Building

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  • Dining

    Elderly individuals in a nursing home dining area, some using wheelchairs.
  • Painting

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  • Nursing Home

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Heritage Hall Virginia Beach

5580 Daniel Smith Road, Virginia Beach, VA 23462

For more information about senior living options: (844) 490-3973

2.9 from 9 reviews
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Skilled Nursing Facility

Heritage Hall Virginia Beach Costs & Pricing

Heritage Hall Virginia Beach offers competitive pricing for its accommodations, particularly when compared to both the city of Virginia Beach and the broader state averages. For a one-bedroom unit, residents can expect to pay $3,615 per month, which is notably lower than the city average of $4,190 and the state average of $4,257. Similarly, two-bedroom options at Heritage Hall are priced at $3,992, providing an attractive alternative to the local market where the city rate stands at $4,187 and the statewide figure reaches $4,602. This makes Heritage Hall an appealing choice for those seeking quality living arrangements in Virginia Beach without compromising on value.

Floor plansHeritage Hall Virginia BeachVirginia Beach cityVirginia
1 Bedroom$3,615$4,190$4,257
2 Bedrooms$3,992$4,187$4,602

Overall Review of Heritage Hall Virginia Beach

Pros

  • pro The staff who gave the tour knew the residents and spoke to them by name, showing personalized attention.
  • pro Residents are treated as people, not just numbers.
  • pro The facility is kept clean and attentive in care, including medication management.
  • pro The meals are adequate and healthy.
  • pro They offer daily activities, including Bingo, holiday events, cooking classes, and celebrations.
  • pro The staff are nice, caring, and genuinely attentive to residents.
  • pro The staff are a blessing and a light of hope to residents.

Cons

  • pro The staff did not change the patient's brief, leaving him drenched with urine on two occasions.
  • pro The facility is perceived as operating for money rather than prioritizing residents' care.
  • pro Many staff members are rude, uncaring, and hurtful to residents.
  • pro Medicines have been given incorrectly on multiple occasions.
  • pro Residents have not received baths or showers for extended periods due to inadequate nursing/medicine management.
  • pro There have been lapses in pain medication and basic powders because of ineffective nursing/medicine management.
  • pro CNAs humiliated the resident during cleaning after bowl movements and urination.
  • pro Medical orders were misread twice, leading to hospitalization.
  • pro Staff were loud, laughing, and dancing, disturbing residents' sleep.
  • pro A smoke odor from outside was reported, with explanations that prompted moving the family member.

Review

Heritage Hall Virginia Beach is best suited for families seeking an active, service-rich community where rehab support and daily programming are readily available in a large, campus-style setting. It appeals to residents who value social engagement - a spacious dining area, a therapy room, a beauty shop, and regular activities that create the sense of a connected community. The availability of semi-private or private rooms and the ability to access routine care without extended searching can reduce transition stress for some families. This is not a luxury or boutique memory-care environment; it is a practical, throughput-oriented option that works best when oversight and straightforward care are acceptable foundations.

On the positive side, the building and daily rhythm can feel welcoming for residents who respond to visible staff interaction and structured activity. Reviewers repeatedly note staff who know residents by name, cleanliness in common areas, and regular programming such as Bingo, holiday events, and cooking classes. The facility's size supports choice in activities and room configurations, and the presence of on-site amenities - a dining hall, therapy services, and a salon - helps maintain a sense of normalcy and routine. For families prioritizing social connection and reliable access to rehabilitation resources, these are meaningful advantages that translate into everyday quality of life.

The strongest warnings come from concerns about consistency and safety in daily care. Several reviews describe inconsistent nursing attention, medication management errors, and lapses in basic hygiene, including missed baths or showers and long gaps in personal care. There are accounts of residents who felt humiliated by staff during routine cleaning, reflecting deeper issues with training and morale. Care plans, while regularly scheduled, are described as lengthy and sometimes opaque, leaving families feeling uncertain about how decisions are implemented day to day. In addition, some families report leadership gaps, with complaints about availability of the director and difficulties obtaining timely, clear responses.

These red flags matter most for residents who require steady nursing oversight, complex medication regimens, or specialized care such as memory-support needs. For seniors who expect consistent, compassionate interaction and a high level of clinical coordination, alternatives with stronger staffing stability and clearer accountability may be preferable. The facility's age and "nursing-home-like" feel can be a drawback for those who prioritize modern aesthetics or a more intimate, highly supervised environment. Nighttime disruption, loud activity, and observations about smoking-related air flow further undermine the sense of a calm, safe residence that some families want for a loved one.

To navigate decisively, families should demand concrete answers during tours and conversations. Ask for the medication administration protocol, who reconciles meds, and how often discrepancies occur. Request observations across shifts to gauge responsiveness, and review the care-planning process for transparency and timeliness. Probe hygiene routines, shower access, and the staff-to-resident ratio, ensuring expectations align with the resident's needs. Speak with current residents and families about day-to-day interactions, and request access to incident or grievance documentation to understand how issues are resolved. A thorough due-diligence plan will help determine whether Heritage Hall can deliver consistent, respectful care or if a more tightly supervised option is warranted.

In sum, Heritage Hall Virginia Beach delivers practical advantages: accessible rehab services, a robust menu of activities, and a generally clean, accommodating environment that can support a reasonable quality of life. However, the pervasive concerns about medication safety, staff reliability, and care consistency cannot be dismissed. For families able to maintain vigilant oversight and insist on accountability, it remains a viable option with tangible social and rehabilitative benefits. For others, especially those needing unwavering nursing precision and consistently warm, respectful care, exploring higher-commitment or more tightly managed alternatives will likely yield better peace of mind and daily experience for a loved one.

Features

Housing

  • 90 resident community capacity 90 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Norfolk International (3 miles away) Norfolk International (3 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Heritage Hall Virginia Beach is an assisted living community located in the beautiful city of Virginia Beach, VA. Our community offers a wide range of amenities to ensure that our residents have everything they need to live comfortably and enjoy their retirement years.

Our amenities include a beauty salon, where residents can pamper themselves and stay looking their best. We also offer cable or satellite TV in each room, so residents can relax and watch their favorite shows. For transportation needs, we have community-operated transportation services available as well as assistance with arranging transportation to doctors' appointments.

Residents can stay connected and engaged with our computer center and Wi-Fi/high-speed internet access. We also have a fully furnished gaming room and small library for recreational activities. Additionally, our fitness room and wellness center provide opportunities for residents to stay active and maintain their physical health.

At Heritage Hall Virginia Beach, we prioritize the comfort and convenience of our residents. Each room has private bathrooms, kitchenettes, and housekeeping services to ensure a clean and comfortable living environment. Our restaurant-style dining offers delicious meals prepared by our experienced staff, who are able to accommodate special dietary restrictions such as diabetes diets.

We are proud to offer care services that promote independence while providing assistance when needed. Our 24-hour call system ensures that help is always just a button away, and our trained staff provides assistance with daily activities such as bathing, dressing, transfers, medication management, and meal preparation.

To keep residents engaged and entertained, we offer a variety of activities including fitness programs, planned day trips, resident-run activities, scheduled daily activities, concierge services, and more. Nearby there are also numerous cafes, parks, pharmacies, physicians' offices , restaurants , theaters ,and transportation options for added convenience.

Heritage Hall Virginia Beach is committed to providing high-quality care in a warm and welcoming environment. We strive to create an inclusive community where residents can thrive physically, mentally, socially,and emotionally. Visit us today to experience the exceptional lifestyle we offer.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.6 miles)
  • Rite Aid (1.7 miles)
  • Walgreens (2.1 miles)
  • Wegmans (2.2 miles)
  • Walgreens (2.2 miles)
  • CVS Pharmacy (2.4 miles)
  • Walgreens (2.5 miles)

Physicians

  • Jordan Young Institue (1 miles)
  • Patient First (1 miles)
  • Gastroenterology Associates of Tidewater (1.1 miles)
  • Austin Warren Md Norfolk (1.4 miles)
  • Virginia Ophthalmology Associates (1.4 miles)
  • Pariser Dermatology Specialists (1.5 miles)
  • Sentara Comprehensive Weight Loss Solutions (1.5 miles)

Cafes

  • Starbucks (1.6 miles)
  • Panera Bread (2.1 miles)
  • Starbucks (2.3 miles)
  • Starbucks (3.1 miles)
  • Starbucks (3.3 miles)
  • Kahiau's Bakery & Cafe (4.5 miles)
  • Coalescence Coffee (6.4 miles)

Restaurants

  • Chick-Fil-A (1.7 miles)
  • Olive Garden (1.8 miles)
  • Sonic Drive-In (1.9 miles)
  • Hooters (2.1 miles)
  • Village Inn (2.2 miles)
  • Yard House (2.4 miles)
  • P.F. Chang's China Bistro (2.4 miles)

Theaters

  • Regal Entertainment Group (2.7 miles)
  • AMC Lynnhaven 18 (6.3 miles)

Transportation

  • The Tide-Newtown Road Station (2.7 miles)
  • American Airlines Ticket Counter (3.1 miles)
  • Norfolk International Airport (ORF) (3.1 miles)
  • Norfolk Airport USO (3.2 miles)

Parks

  • Mount Trashmore Park (3.3 miles)
  • Kings Grant Park (3.7 miles)
  • Bay Oaks Park (5.5 miles)
  • Broad Bay Estates Park (6.4 miles)

Places of Worship

  • Third Presbyterian Church (5.4 miles)
  • Tabernacle Church Of Norfolk (6.5 miles)

Hospitals

  • Sentara Health Care (5.9 miles)
  • Chkd (6.4 miles)

Frequently Asked Questions

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