The Waterford at Virginia Beach

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  • Interior

    A spacious dining area with wooden floors, multiple tables and chairs, ambient lighting, and a television mounted on the wall.
  • Decor

    A cozy bedroom with a floral bedspread, a white dresser with a mirror, and soft lighting from a lamp by the window.
  • Living Room

    A cozy living room with a sofa, coffee table, and elegant decor near a reception area.
  • Building

    A large residential building with a covered entrance and multiple windows.
  • Architecture

    A tranquil courtyard featuring a central fountain and surrounded by benches.
  • Bedroom

    A cozy bedroom with a neatly made bed adorned with pillows and a decorative tray, softly lit by bedside lamps.
  • Windows

    A spacious dining room with multiple tables and chairs, featuring a chandelier, fireplace, and piano.
  • Dining

    A spacious and elegantly decorated dining area with wooden floors, well-arranged tables and chairs, and decorative chandeliers.
  • Lighting

    A spacious dining room with wooden floors, furnished with multiple tables and chairs, elegantly lit by chandeliers.
  • Entrance

    A two-story brick building with a prominent entrance and large windows.
  • Artwork

    A cozy hallway with a green sofa, soft lighting, and framed artwork on the walls.
  • Fireplace

    A cozy living room with a couch, coffee table, and fireplace, adorned with artwork and a bookshelf.
  • Outdoor

    A courtyard featuring a central fountain surrounded by benches in front of a two-story building.
  • Bathroom

    A bathroom featuring a sink with a mirror, and an accessible shower area with a curtain.

The Waterford at Virginia Beach

5417 Wesleyan Dr, Virginia Beach, VA 23455

For more information about senior living options: (844) 490-3973

4.4 from 215 reviews
5 stars
128
4 stars
60
3 stars
13
2 stars
3
1 stars
11

Assisted Living Memory Care

Pricing

The Waterford at Virginia Beach offers competitive monthly costs for its various room types, making it an appealing option in the region. For a studio, residents will find a monthly fee of $3,095, significantly lower than the Virginia Beach city average of $3,962 and even more so compared to the state average of $4,436. Similarly, the one-bedroom units are priced at $4,495, aligning closely with the city's average of $4,190 while being slightly above the state average of $4,257. For those considering semi-private accommodations, The Waterford's price of $4,495 is notably higher than Virginia Beach's city rate of $3,903 but stays within a reasonable range compared to Virginia's overall state cost of $3,991. Overall, The Waterford provides a blend of affordability and quality living options that cater to various needs within the community.

Room TypeThe Waterford at Virginia BeachVirginia Beach cityVirginia
Studio$3,095$3,962$4,436
1 Bedroom$4,495$4,190$4,257
Semi-Private$4,495$3,903$3,991

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    Overall Review

    Pros

    • pro The Waterford at Virginia Beach has provided a wonderful experience for residents, with staff that genuinely care and keep families informed about events and activities.
    • pro Residents enjoy a clean, beautiful environment where they feel safe and welcomed as part of a family-like community.
    • pro Maintenance issues are addressed promptly, demonstrating the staff's commitment to resident comfort and wellbeing.
    • pro The facility is well-organized, making the transition easier for both residents and their families.
    • pro Many visitors found the staff knowledgeable, friendly, and attentive during tours, ensuring all questions were thoroughly answered.
    • pro Various amenities including a library, movie room, and dining options contribute to an engaging community atmosphere for residents.
    • pro Overall care for residents is highly praised, with many families reporting satisfaction with the level of attention received by their loved ones.

    Cons

    • pro The memory care unit at The Waterford at Virginia Beach smelled awful and was often short-staffed, with no observable activities for residents.
    • pro There were significant issues with billing, including overcharging and failure to process veteran’s benefits as requested, leading to frustration for the family.
    • pro Staff members were perceived as less interactive and personable during the enrollment process compared to other facilities.
    • pro The dining room lacked enough chairs, and residents complained about the quality of the food being bland and not well-cooked.
    • pro Communication regarding care levels promised in agreements was inadequate, and residents frequently had difficulty finding staff when they needed assistance.
    • pro Items in resident rooms were reported as damaged or broken without repair despite being reported multiple times.
    • pro Cleanliness issues persisted, with dirty utensils and plates frequently noted during meals, as well as inconsistent room cleaning services.
    • pro Families felt misled by financial paperwork that did not match verbal commitments, leading to confusion regarding payments owed after billing discrepancies arose.

    Review

    The Waterford at Virginia Beach has garnered a range of feedback from families and residents regarding the quality of care, facilities, and overall experience. Many families report positive experiences indicating that the staff is not only friendly but also dedicated to providing compassionate care for their loved ones. For example, numerous reviewers mentioned their confidence in the facility’s management team and the responsive nature of the staff. One family shared how grateful they were for the excellent communication from management, which kept them informed about events and activities their loved one was experiencing—a factor that significantly eased their worries while being physically distant.

    However, it is important to note that not all reviews reflect this sentiment. A few families expressed concerns about staffing shortages in specific areas, particularly within the memory care unit. While some residents enjoyed engaging with staff and fellow residents during activities, there were reports of insufficient activity options and an unpleasant odor in parts of the memory care section. In addition, several reviewers highlighted challenges regarding maintenance issues that went unaddressed or took longer to resolve than expected. These criticisms stand in stark contrast to other accounts praising prompt responses to maintenance requests.

    The facilities themselves received a largely positive evaluation. Visitors noted that The Waterford was clean and well-maintained, creating an inviting atmosphere for both current residents and potential new ones. During tours, many found the dining area spacious and welcoming; however, some noted dissatisfaction with food quality, citing bland meals or repetitive menus lacking variety. Despite these culinary critiques, certain residents mentioned enjoying meal options available to them as part of a broader engaging community experience.

    Amidst these praises are cautionary tales about financial practices at The Waterford at Virginia Beach. A couple of reviews reflected dissatisfaction with billing processes—one reviewer described issues related to overcharging after a resident's passing and another reported complications regarding veteran benefits adjustments not being made as promised. This lack of follow-through on financial matters led some families to express frustration with communication around such topics; they felt left without clear answers or assistance when trying to rectify billing discrepancies.

    On a more personal level, many family members emphasized how critical it has been for their loved ones’ emotional wellbeing during transitioning into assisted living facilities like The Waterford at Virginia Beach. Families often wrestled with feelings of guilt over moving parents into a residential community yet were reassured by witnessing their loved ones' happiness in these settings once acclimated. Engaging environments including libraries and movie rooms contributed to easing transitions for residents who initially struggled with leaving home.

    Ultimately, while several families highly recommend The Waterford at Virginia Beach due to its caring environment—highlighting exceptional interactions between staff and residents—others urge caution based on individual experiences related primarily to management inconsistencies in service delivery and unresolved maintenance issues. This spectrum of feedback presents prospective patients’ families considering The Waterford the opportunity to weigh both commendations against reservations ensuring they make informed choices based on firsthand accounts from existing residents' relatives navigating similar circumstances.

    In conclusion, The Waterford at Virginia Beach appears as a facility where compassion thrives among staff members striving towards resident satisfaction; nevertheless conflicting experiences suggest variability in service levels exist across different departments within its operational framework necessitating keen scrutiny before making definitive commitments related to residency or professional caregiver arrangements therein.

    Features

    Housing

    • 138 resident community capacity 138 resident community capacity
    • 1-bedroom apartments 1-bedroom apartments
    • Studio apartments Studio apartments

    Types of Care

    • Assisted Living Assisted Living
    • Memory Care Memory Care

    Pets

    • Cats allowed Cats allowed
    • Dogs allowed Dogs allowed

    Amenities

    • Activities off-site Activities off-site
    • Activities on-site Activities on-site
    • Air-conditioning Air-conditioning
    • Beautician on-site Beautician on-site
    • Beauty salon Beauty salon
    • Cable or satellite TV Cable or satellite TV
    • Cafe Cafe
    • Computer center Computer center
    • Devotional services off-site Devotional services off-site
    • Devotional services on-site Devotional services on-site
    • Dining room Dining room
    • Fitness room Fitness room
    • Fully furnished Fully furnished
    • Gaming room Gaming room
    • Garden Garden
    • Garden view Garden view
    • Ground floor units Ground floor units
    • Guasts at mealtime Guasts at mealtime
    • Guest parking Guest parking
    • Handicap accessible Handicap accessible
    • Housekeeping services Housekeeping services
    • Indoor common areas Indoor common areas
    • Kitchenette Kitchenette
    • Laundry Laundry
    • Move-in coordination Move-in coordination
    • Outdoor common areas Outdoor common areas
    • Outdoor space Outdoor space
    • Party space Party space
    • Private bathrooms Private bathrooms
    • Resident parking Resident parking
    • Respite or short term stays offered Respite or short term stays offered
    • Restaurant-style dining Restaurant-style dining
    • Small library Small library
    • Spa Spa
    • TV room TV room
    • Telephone Telephone
    • VA Benefits Consultation VA Benefits Consultation
    • Wellness center Wellness center
    • Wheelchair accessible showers Wheelchair accessible showers
    • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

    Transportation

    • Community operated transportation Community operated transportation
    • Transportation & parking Transportation & parking
    • Transportation arrangement Transportation arrangement
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
    • Transportation to doctors appointments Transportation to doctors appointments

    Care Services

    • 12-16 hour nursing 12-16 hour nursing
    • 24-hour call system 24-hour call system
    • 24-hour supervision 24-hour supervision
    • Activities of daily living assistance Activities of daily living assistance
    • Ambulatory care Ambulatory care
    • Assistance with bathing Assistance with bathing
    • Assistance with dressing Assistance with dressing
    • Assistance with transfers Assistance with transfers
    • Companion care Companion care
    • Diabetes diet Diabetes diet
    • Diabetic care Diabetic care
    • High acuity care High acuity care
    • Hospice care Hospice care
    • Incontinence care Incontinence care
    • Meal preparation and service Meal preparation and service
    • Medication management Medication management
    • Mental wellness program Mental wellness program
    • Mild cognitive impairment Mild cognitive impairment
    • Physical therapy Physical therapy
    • Psychiatric care Psychiatric care
    • Special dietary restrictions Special dietary restrictions
    • Specialized memory care programming Specialized memory care programming
    • Walking wheelchair assistance Walking wheelchair assistance

    Dining

    • Diabetes diet Diabetes diet
    • Gluten-free Gluten-free
    • Guest meals Guest meals
    • International cuisine International cuisine
    • Low / no sodium Low / no sodium
    • Meals provided Meals provided
    • No Sugar No Sugar
    • Organic Organic
    • Professional chef Professional chef
    • Restaurant style dining Restaurant style dining
    • Room service Room service
    • Special dietary restrictions Special dietary restrictions
    • Special dining programs Special dining programs
    • Vegetarian Vegetarian

    Activities

    • Activities off-site Activities off-site
    • Art classes Art classes
    • Arts and crafts Arts and crafts
    • Book club Book club
    • Community-sponsored activities Community-sponsored activities
    • Concierge services Concierge services
    • Cooking classes Cooking classes
    • Day trips and outings Day trips and outings
    • Devotional activities offsite Devotional activities offsite
    • Devotional activities on-site Devotional activities on-site
    • Educational speakers / life long learning Educational speakers / life long learning
    • Fitness programs Fitness programs
    • Games Games
    • Gardening club Gardening club
    • Happy hour Happy hour
    • Karaoke Karaoke
    • Live musical performances Live musical performances
    • Live well programs Live well programs
    • Planned day trips Planned day trips
    • Religious services Religious services
    • Resident-run activities Resident-run activities
    • Scheduled daily activities Scheduled daily activities
    • Stories Stories
    • Visiting chaplain or priest Visiting chaplain or priest
    • Wii bowling Wii bowling
    • Wine tasting Wine tasting
    • Yoga / chair yoga Yoga / chair yoga

    Languages Spoken

    • English English

    Description

    The Waterford at Virginia Beach in Virginia Beach, VA is an assisted living community that specializes in Memory Care for individuals needing support and care for memory-related conditions. Our community offers comfortable studio apartments for residents to call home.

    At The Waterford, we provide a variety of amenities to enhance the quality of life for our residents. Our on-site activities keep residents engaged and entertained, while our air-conditioned apartments ensure comfort year-round. We have a beautician on-site to help residents look and feel their best, and cable or satellite TV is available in each apartment for entertainment.

    The Waterford features a charming garden with scenic views where residents can relax and enjoy nature. Ground floor units are available for easy accessibility, and guest parking is provided for visitors. Our community is handicap accessible, ensuring that all residents can navigate their surroundings comfortably.

    Housekeeping services are provided to maintain cleanliness and tidiness throughout the community. Indoor common areas offer spaces for socializing and relaxation, while outdoor common areas provide opportunities to enjoy fresh air and sunshine. For special occasions or gatherings, party spaces are available.

    Residents at The Waterford have convenient access to transportation and parking facilities. We also offer VA Benefits Consultation for eligible veterans.

    In terms of care services, our dedicated staff provides various levels of assistance based on individual needs. Companion care is available for those who require companionship and support with daily tasks. Diabetic care is offered for individuals managing diabetes, while high acuity care caters to those with complex medical needs.

    Hospice care is provided for residents requiring end-of-life support, while incontinence care ensures comfort and dignity for those with bladder or bowel control issues. Medication management services are available to ensure proper administration of medications.

    Physical therapy is offered to assist with mobility and strength training, while psychiatric care supports residents with mental health conditions. Walking wheelchair assistance is provided to help individuals move around the community safely.

    Dining is an important aspect of our community, and we strive to offer a variety of nutritious and delicious options. Our professional chef prepares meals that cater to different dietary needs, including gluten-free, low/no sodium, no sugar, organic, and vegetarian choices.

    Engaging activities are a key part of life at The Waterford. Residents can participate in art classes, arts and crafts, book clubs, cooking classes, day trips and outings to explore the local area. Devotional activities both on-site and off-site are available for spiritual well-being. Educational speakers and lifelong learning opportunities are offered to promote mental stimulation.

    Games, gardening clubs, happy hour events, karaoke sessions, live musical performances, religious services, story readings, Wii bowling tournaments, wine tastings, and yoga or chair yoga classes provide further options for residents to engage in leisure activities.

    Located in close proximity to cafes, parks, pharmacies, physicians' offices, restaurants, transportation options like buses or taxis,and theaters; The Waterford offers convenient access to various amenities outside the community.

    At The Waterford at Virginia Beach in Virginia Beach, VA residents can enjoy a vibrant lifestyle while receiving personalized care in a supportive environment.

    Nearby Places of Interest

    This part of Virginia Beach, Virginia offers a convenient location with easy access to essential amenities such as pharmacies, cafes, physicians, restaurants, transportation options, theaters, parks, places of worship, and hospitals. With multiple pharmacies nearby including Walgreens and CVS Pharmacy, obtaining necessary medications is convenient. There are several cafes to enjoy a cup of coffee or a meal with friends. Physicians' offices like Patient First and Gastroenterology Associates of Tidewater provide healthcare services in close proximity. Restaurants such as Chick-Fil-A and Olive Garden offer dining options for every taste. In terms of transportation, Norfolk International Airport is just a short distance away. The area also offers recreational opportunities with parks like Mount Trashmore Park and Kings Grant Park close by. Places of worship like Third Presbyterian Church cater to spiritual needs while hospitals like Sentara Health Care ensure access to quality medical care. Overall, this area provides a well-rounded living environment that caters to the needs of seniors looking for convenience and accessibility in Virginia Beach.

    Pharmacies

    • Walgreens (0.3 miles)
    • Walgreens (1.9 miles)
    • CVS Pharmacy (2.2 miles)
    • Rite Aid (2.2 miles)
    • Wegmans (2.4 miles)
    • Walgreens (2.5 miles)
    • Walgreens (2.6 miles)

    Cafes

    • Starbucks (1.4 miles)
    • Panera Bread (2.3 miles)
    • Starbucks (2.5 miles)
    • Starbucks (3.4 miles)
    • Starbucks (3.8 miles)
    • Kahiau's Bakery & Cafe (4.6 miles)
    • Starbucks (6.5 miles)

    Physicians

    • Patient First (1.5 miles)
    • Jordan Young Institue (1.5 miles)
    • Gastroenterology Associates of Tidewater (1.6 miles)
    • Virginia Ophthalmology Associates (1.8 miles)
    • Austin Warren Md Norfolk (1.8 miles)
    • Pariser Dermatology Specialists (1.9 miles)
    • Sentara Comprehensive Weight Loss Solutions (1.9 miles)

    Restaurants

    • Chick-Fil-A (1.6 miles)
    • Olive Garden (2.2 miles)
    • Sonic Drive-In (2.2 miles)
    • 1608 Crafthouse (2.4 miles)
    • Hooters (2.4 miles)
    • Village Inn (2.4 miles)
    • Yard House (2.6 miles)

    Transportation

    • American Airlines Ticket Counter (2.8 miles)
    • Norfolk International Airport (ORF) (2.9 miles)
    • Norfolk Airport USO (3 miles)
    • The Tide-Newtown Road Station (3.2 miles)

    Theaters

    • Regal Entertainment Group (2.9 miles)
    • AMC Lynnhaven 18 (6.4 miles)

    Parks

    • Mount Trashmore Park (3.5 miles)
    • Kings Grant Park (3.6 miles)
    • Bay Oaks Park (5.1 miles)
    • Broad Bay Estates Park (6.2 miles)

    Places of Worship

    • Third Presbyterian Church (5.2 miles)
    • Tabernacle Church Of Norfolk (6.5 miles)

    Hospitals

    • Sentara Health Care (5.9 miles)
    • Chkd (6.5 miles)

    Frequently Asked Questions

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    • activities of daily livingComprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment

      Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.


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