Overall Review of Ridgecrest Manor Nursing & Rehabilitation
common55 reviews mention this
Caring, responsive staff stand out
Residents and families repeatedly describe staff who are caring, helpful, and responsive.
A large share of reviews describe staff members who are friendly, kind, and attentive to residents’ needs. Multiple reviewers say nurses and caregivers are available when families have concerns, and that staff treat residents like family. A few negative reviews also mention staff not meeting expectations, but the overall pattern in the feedback is strong on compassion and follow-through.
common30 reviews mention this
Cleanliness is a frequent theme
Many reviewers call out the facility as clean and well maintained.
Numerous reviews mention cleanliness and a well-kept environment, including impressions of spotless rooms and a facility that looks maintained. Some reviewers also tie cleanliness to how well residents are cared for. There are also a small number of sharply negative reviews that claim the facility was dirty or not properly handled, which stands out against the more common positive cleanliness comments.
common22 reviews mention this
Activities and home-like feel
Residents and visitors frequently mention engaging activities and a home-like environment.
Reviews frequently describe activities that keep residents engaged, including events and group activities like bingo and outings. Several reviewers also use “home-like” language, describing a welcoming atmosphere and resident-centered environment. The community’s daily programming appears to be part of why families feel their loved ones are supported beyond just medical care.
differentiator10 reviews mention this
Skilled nursing supports complex needs
Families describe skilled nursing care that helps with ongoing health and mobility needs.
Some reviews focus on long-term care and serious health challenges, including dementia and progressive conditions, with families saying care helped stabilize or improve day-to-day wellbeing. Reviewers also mention therapy and support aimed at function and socialization, alongside regular nursing attention. The community is a skilled nursing facility, and the feedback reflects that level of hands-on support for residents’ evolving needs.
caveat5 reviews mention this
Some families report serious breakdowns
A minority of reviews describe concerns about care quality, cleanliness, and communication.
While most feedback is positive, a small set of reviews raises urgent complaints, including claims about neglected needs and poor hygiene. Others describe problems related to belongings and responsiveness to family requests. These reports are materially different from the otherwise repeated praise, so it’s worth reviewing recent feedback closely if you’re deciding for ongoing care.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
120 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Places of Worship
Three Bells United Methodist Church (0.3 miles)
Kaylor's Chapel Baptist Church (1.3 miles)
Grace Community Fellowship (1.7 miles)
High Rock Bible Camp (5.4 miles)
Southern Baptist Convention (10.1 miles)
Alleys Chapel (10.1 miles)
Trinity United Methodist Church (10.5 miles)
Pharmacies
Village Pharmacy (1 miles)
Big Stone Economy Drug (9.5 miles)
Union Drug (10.7 miles)
Revco Drug Stores (10.9 miles)
CVS Pharmacy (10.9 miles)
Big Stone Gap Pharmacy (11.7 miles)
Pennington Pharmacy (12.2 miles)
Parks
The Tunnell (3.1 miles)
Natural Tunnel State Park (3.8 miles)
Cove Ridge Center Natural Tunnel State Park (4 miles)
In-home care is increasingly sought after by older adults for maintaining independence, with average private home care rates in 2025 varying by state and service type, reflecting geographical and local labor market influences. As demand rises, families are considering funding options like Medicaid waivers and long-term care insurance to manage costs effectively while ensuring quality care.
Home health care has become essential for supporting independence among the aging population, offering diverse services such as skilled nursing and rehabilitation in familiar environments, while also incorporating technology for personalized care. Despite its benefits, including improved recovery rates and emotional well-being, challenges like safety, staff availability, and insurance navigation must be managed for effective implementation.
Home health care offers a range of clinical services provided in a patient's home, including nursing and therapy, tailored to individual needs, particularly for aging seniors with chronic conditions. This approach enhances patient independence, promotes better disease management, and utilizes technology for real-time monitoring while fostering collaboration among healthcare providers and family members.
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120 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Extensive amenities and comprehensive care (24/7 supervision, dining, transportation, and activities).
In-Home Care Costs in 2025: A Detailed State-by-State Exploration
Understanding Home Health Care: A Comprehensive Guide
Home Health Care Demystified: A Comprehensive Guide for Families and Caregivers