428 Cecil D. Quillen Drive, Duffield, VA 24244
For more information about senior living options: (844) 490-3973
Kingston Center appears to be a place that many people want to believe in. Descriptions from several visitors paint a picture of a facility where the staff work tirelessly to keep things clean, organize activities, and create opportunities for residents to stay engaged. Karaoke nights, trunk-or-treat events, and other activities are highlighted as signs of life and community within the building. For some, it's a place worth recommending because of these efforts, and there are notes of appreciation for the way the administrators and care teams interact with residents and families.
Yet mixed experiences surface quickly in the narratives. One account centers on a friend who waited in a car with the engine running on an uncomfortably hot day, just outside a neighboring facility. He was confronted, cussed at, and even threatened with police action for the apparent act of sitting in the car - something the author describes as a simple waiting moment. The tension escalated right after that, when the person who was waiting called to address the situation, and the CNAs allegedly insulted him and threatened him merely for asking to file a polite complaint. The commenter stresses he wasn't even angry, but the response from staff left a sour impression and sparked concern about how complaints are treated.
From there, the reviewer's ire broadens from a specific incident to an overall sense that safety and kindness may be compromised. They argued that if a family member is at the facility, the best course might be to remove them, because what they describe as a "drama center" atmosphere seemed to overshadow the well-being of residents. This tone set the stage for further observations about the way the shared parking area is policed and monitored.
Another scene unfolds in the shared parking lot connected to revida, just a short distance from Kingston Center. The author recounts parking away from a no-parking or tow-fee spot, only to have several nurses come outside to watch another car in the vicinity for an extended period - more than 50 minutes - before asking the reviewer to move, citing concerns for the patients. The reviewer felt stalked and unsettled by the attention, asking aloud whether this was standard practice: "Is this what you guys do? Just watch cars? It's freaking weird." The perception of a strained boundary between staff vigilance and personal space left a lasting sting, and a photograph captured some of the later moments when more nurses appeared to observe the reviewer leaving.
The reviewer's account shifts again to a direct complaint about how concerns are handled. After calling to formally lodge a complaint, they describe a counter-reaction that felt dismissive or defensive: staff allegedly justified their actions by suggesting a "creepy guy" was parked near the nurses, a claim the reviewer disputes. The conversation, they say, devolved into frustration with what they described as a hostile and "very professional" response in the most sarcastic sense. The overall message they left with was a warning not to use the facility, in which they argued that parking lot issues were prioritized over the welfare of actual patients. Despite the strong criticisms, there are also fleeting notes that the food is good, the activities keep people busy, and that there are kind individuals among the residents.
Interwoven with these criticisms are more positive threads. Some reviewers praise the Administrator and her team, stating that they go above and beyond to deliver quality care. There are affirmations that Kingston Center can be a good place to live, with residents who are cared for and kept engaged through programs and social opportunities. A former staff member or insider reflects affection for the residents, noting that many caregivers display compassion and dedication, even if a few do not. The sentiment here is that, while there is care and warmth, the experience can be inconsistent and highly dependent on the people involved at any given time.
A particularly troubling note comes from another reviewer who describes an experience involving a family member who ended up in the hospital. They claim the dad did not receive the correct dosage of his medication and that INR levels were not adequately monitored, a combination that could have serious consequences, including stroke or a dangerous clot. They also report that a CPAP machine, which the patient needed, was not allowed to be worn, and they describe the overall care as increasingly compromised, casting serious doubt on whether the facility lives up to the expectations of a "perfect" or ideal care environment. This account emphasizes the potential risks associated with medical mismanagement and the impact those mistakes can have on vulnerable residents.
Taken together, these accounts present a broad spectrum of experiences at Kingston Center and nearby facilities. On one hand, there is praise for hard-working staff, clean environments, purposeful programming, and administrators who appear committed to high-quality care. On the other hand, there are urgent warnings about safety boundaries, how complaints are handled, and serious questions about clinical oversight that could endanger residents. The stories highlight the human side of care - where kindness, attention, and proactive communication matter just as much as the routines of daily living and the availability of activities. For families and prospective residents, these perspectives underscore the importance of visiting, asking detailed questions, and observing age-in-care environments closely to determine whether the balance of warmth, safety, and medical vigilance aligns with their own expectations.
Kingston Center in Duffield, VA is an exceptional assisted living community that provides a comfortable and convenient living environment for seniors. With a wide range of amenities, care services, and nearby attractions, residents can enjoy a fulfilling and enriching lifestyle.
The community offers spacious accommodations with air-conditioning and private bathrooms, ensuring the utmost comfort for each resident. The fully furnished apartments create a cozy atmosphere that feels like home. Residents can stay connected and entertained with cable or satellite TV and Wi-Fi/high-speed internet.
Kingston Center prioritizes the well-being of its residents by providing various care services. A 24-hour call system and supervision ensure round-the-clock support and peace of mind. Assistance with activities of daily living such as bathing, dressing, and transfers are readily available. The dedicated staff also assists with medication management to ensure proper health maintenance.
Residents can savor delicious meals in the elegant dining room where restaurant-style dining is offered. Special dietary restrictions are accommodated to meet individual needs. Additionally, meal preparation and service make mealtimes hassle-free.
Engaging in activities is effortless at Kingston Center. Community-sponsored events and scheduled daily activities keep residents entertained and encourage socialization. Fitness programs promote physical well-being while planned day trips allow residents to explore their surroundings. Resident-run activities give individuals the opportunity to share their talents and interests within the community.
For those who desire spiritual nourishment, devotional services are available off-site at nearby places of worship. A small library, gaming room, computer center, fitness room, and indoor common areas offer additional spaces for relaxation or enjoyment.
Convenience is key at Kingston Center with amenities such as community-operated transportation making it easy for residents to get around town or attend doctors' appointments. Move-in coordination ensures a smooth transition into the community.
Surrounded by three parks, residents can bask in nature's beauty without venturing far from home. Local pharmacies and restaurants provide convenient access to daily necessities and dining options.
With its array of amenities, care services, and proximity to nearby attractions, Kingston Center in Duffield, VA offers a vibrant and supportive community for seniors seeking an exceptional assisted living experience.
Kingston Center is located at 428 Cecil D. Quillen Drive, Duffield, VA 24244 in Scott County, Virginia
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