Heritage Hall Big Stone Gap

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Heritage Hall Big Stone Gap

2045 Valley View Drive, Big Stone Gap, VA 24219

For more information about senior living options: (844) 490-3973

4 from 3 reviews
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Skilled Nursing Facility

Pricing

Heritage Hall Big Stone Gap offers competitive pricing for its various room types, aligning closely with local and state averages. For a semi-private room, residents can expect to pay $3,862 per month, which matches the cost seen throughout Wise County but is slightly lower than the Virginia state average of $3,991. In terms of private accommodations, the monthly rate at Heritage Hall is set at $4,634, also consistent with Wise County rates and remaining just below the broader state average of $4,684. Notably, studio rooms are priced at $5,020 each month - this figure stands out as higher than both the county and state averages, with Virginia's typical cost for such accommodations being significantly lower at $4,436. Overall, Heritage Hall Big Stone Gap offers a balanced range of costs that cater to different needs while reflecting regional trends in assisted living expenses.

Room TypeHeritage Hall Big Stone GapWise CountyVirginia
Semi-Private$3,862$3,862$3,991
Private$4,634$4,634$4,684
Studio$5,020$5,020$4,436

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    Overall Review

    Pros

    • pro The staff at Heritage Hall Big Stone Gap treats families with love and care, making them feel like their own.
    • pro The facility is exceptionally clean and well-maintained, providing a pleasant environment for patients.
    • pro The care provided to residents is satisfactory, with plenty of staff available to meet their needs.
    • pro Patients are grouped according to their abilities, ensuring a comfortable and appropriate setting for everyone.
    • pro Residents have shown progress in their independence, such as learning to feed themselves after receiving initial assistance.

    Cons

    • pro The brother-in-law is not properly cared for in the facility, indicating inadequate attention and support.
    • pro There is insufficient staffing for the number of patients, leading to concerns about care quality.
    • pro The brother-in-law’s experience with Alzheimer's is negatively impacted by the lack of proper care.

    Review

    Heritage Hall Big Stone Gap has garnered a mix of feedback from families regarding the care and environment provided for their loved ones. For some, the experience has exceeded expectations, evoking feelings of gratitude and comfort in knowing that their family members are being treated well. One reviewer noted that the staff at Heritage Hall treats residents as if they were part of their own family, showcasing a culture of care and compassion. This sentiment is echoed by another reviewer, who expressed satisfaction with the facility's cleanliness and the absence of unpleasant odors – an important factor when choosing a healthcare facility.

    The positive experiences shared reflect an environment where both patients and families can feel secure. One family member recounted how their mother, despite her physical limitations preventing her from fully participating in activities, still receives attentive care from a sufficient number of staff members. This abundance of caregivers greatly contributes to peace of mind for families; knowing that there are enough hands on deck to assist residents is crucial. In fact, this particular reviewer praised the thoughtful arrangement of rooms according to patients' abilities, stating that it enhances overall comfort for those involved.

    Moreover, shared living arrangements appear to create a supportive atmosphere for some residents who may otherwise feel isolated. The review highlighting a two-patient room indicates that having a roommate can provide companionship and alleviate feelings of loneliness—an essential aspect when caring for individuals who might struggle with separation anxiety or other emotional issues due to health challenges.

    Another notable aspect mentioned in these reviews is the quality of meals served at Heritage Hall Big Stone Gap. A family member reported observing their mother enjoying her meals without leaving anything on her plate during several visits over four consecutive days. This detail speaks volumes about not only the nutritional quality but also how engaging mealtime can be for residents—a vital component of daily life in any long-term care facility.

    Despite glowing remarks from some families about Heritage Hall's services, it is important to acknowledge contrasting experiences that highlight potential shortcomings within the facility. One reviewer voiced concern over inadequate staffing levels specifically related to Alzheimer's care for their brother-in-law. This discrepancy illustrates a pressing issue: while some residents thrive under attentive care and structured environments, others may suffer unless staffing ratios meet necessary standards consistent with resident needs.

    Such mixed reviews underscore the importance of open dialogue between families and facilities regarding individual patient needs and care approaches. While many appreciate Heritage Hall's strengths—its compassionate staff, clean surroundings, and supportive environment—there remains an imperative to address areas requiring improvement thoroughly. Ensuring adequate staffing levels across all departments will be vital for guaranteeing that every resident receives personalized attention tailored to their unique situations regardless of complexity level—all contributing toward creating an optimal atmosphere conducive to healing and comfort in long-term care settings like Heritage Hall Big Stone Gap.

    Features

    Housing

    • 180 resident community capacity 180 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing Facility

    Amenities

    • Air-conditioning Air-conditioning
    • Beauty salon Beauty salon
    • Cable or satellite TV Cable or satellite TV
    • Computer center Computer center
    • Dining room Dining room
    • Fitness room Fitness room
    • Fully furnished Fully furnished
    • Gaming room Gaming room
    • Garden Garden
    • Housekeeping services Housekeeping services
    • Kitchenette Kitchenette
    • Move-in coordination Move-in coordination
    • Outdoor space Outdoor space
    • Private bathrooms Private bathrooms
    • Restaurant-style dining Restaurant-style dining
    • Small library Small library
    • Telephone Telephone
    • Wellness center Wellness center
    • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

    Transportation

    • Community operated transportation Community operated transportation
    • Transportation arrangement Transportation arrangement
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
    • Transportation to doctors appointments Transportation to doctors appointments

    Care Services

    • 12-16 hour nursing 12-16 hour nursing
    • 24-hour call system 24-hour call system
    • 24-hour supervision 24-hour supervision
    • Activities of daily living assistance Activities of daily living assistance
    • Assistance with bathing Assistance with bathing
    • Assistance with dressing Assistance with dressing
    • Assistance with transfers Assistance with transfers
    • Diabetes diet Diabetes diet
    • Meal preparation and service Meal preparation and service
    • Medication management Medication management
    • Mental wellness program Mental wellness program
    • Special dietary restrictions Special dietary restrictions

    Dining

    • Diabetes diet Diabetes diet
    • Special dietary restrictions Special dietary restrictions

    Activities

    • Community-sponsored activities Community-sponsored activities
    • Concierge services Concierge services
    • Fitness programs Fitness programs
    • Planned day trips Planned day trips
    • Resident-run activities Resident-run activities
    • Scheduled daily activities Scheduled daily activities

    Description

    The Heritage Hall Big Stone Gap assisted living community is located in the charming town of Big Stone Gap, VA. This community offers a range of amenities and care services to ensure that residents are comfortable and well taken care of.

    The amenities at Heritage Hall Big Stone Gap include a beauty salon, where residents can receive professional haircuts and styling services. Cable or satellite TV is available in each resident's room for entertainment purposes. Community-operated transportation is provided for those who need assistance getting around town, whether it be for errands or social outings. A computer center is available for residents to use, and the community also offers Wi-Fi/high-speed internet access.

    Residents can enjoy their meals in the dining room, which offers restaurant-style dining with a variety of menu options. Special dietary restrictions can be accommodated to ensure that each resident's unique needs are met. Housekeeping services are provided to keep each resident's living space clean and tidy.

    For recreational activities, there is a fitness room where residents can engage in physical exercise to maintain their health and well-being. A gaming room is available for residents who enjoy playing cards or other games. The community also has a small library for residents to enjoy reading books or magazines. Outdoor spaces such as gardens provide opportunities for residents to relax and enjoy nature.

    To assist with daily tasks, the community provides 24-hour call systems and supervision to ensure the safety of all residents. Assistance with bathing, dressing, and transfers is offered when needed. Medication management is provided to ensure that each resident receives their prescribed medications on time.

    Transportation arrangements can be made both for non-medical purposes as well as for doctor's appointments. Move-in coordination services are available to assist new residents in transitioning smoothly into the community.

    In addition to these amenities and care services, Heritage Hall Big Stone Gap offers various activities to keep residents engaged and entertained. Fitness programs are available for those who wish to participate in group exercises. Planned day trips allow residents to explore the local area and enjoy new experiences. Resident-run activities give residents the opportunity to take part in organizing and leading their own events. Scheduled daily activities are also provided to keep residents active and social.

    Nearby the community, there are several cafes, pharmacies, physicians, restaurants, places of worship, a theater, and a hospital. This ensures that residents have easy access to essential services and amenities in the surrounding area.

    Overall, Heritage Hall Big Stone Gap offers a comfortable and supportive environment for seniors who require assisted living services. The range of amenities and care services provided aim to enhance each resident's quality of life while promoting independence and well-being.

    Nearby Places of Interest

    Hospitals

    • Lonesome Pine Hospital (0.1 miles)
    • Wellmont Health System (8.4 miles)
    • Mountain View Regional Med (8.5 miles)
    • Mountain View Regional Medical Center (8.5 miles)
    • Bon Secours St Mary's Hospital (8.5 miles)
    • Wellmont Medical Associates (9.8 miles)

    Physicians

    • Rama, M R, Md - Radiology Department (0.2 miles)
    • Wellmont Medical Associates (1 miles)
    • Medical Assoc of Southwest Virginia (1 miles)
    • Wellmont Fam Med (1.8 miles)
    • Appalachia Medical Clinic PC (2.7 miles)
    • Community Physicians (7.2 miles)
    • Regional Lung Center (7.3 miles)

    Pharmacies

    • Big Stone Gap Pharmacy (0.2 miles)
    • Union Drug (1 miles)
    • Revco Drug Stores (1.3 miles)
    • CVS Pharmacy (1.3 miles)
    • Big Stone Economy Drug (2.2 miles)
    • CVS Pharmacy (7.5 miles)
    • Lonesomepine Economy Drug (8.1 miles)

    Places of Worship

    • Assembly of God Church (0.6 miles)
    • East Stone Gap Baptist Church (0.8 miles)
    • Heritage Church of God (1.1 miles)
    • Church of Christ (1.1 miles)
    • Big Stone Gap Presbyterian Church (1.4 miles)
    • Williams Chapel Ame Zion Church (1.5 miles)
    • Southern Baptist Convention (1.6 miles)

    Restaurants

    • Little Mexico (0.7 miles)
    • Burger King (1 miles)
    • McDonald's (1 miles)
    • Little Mexico Mexican Restaurant (1.2 miles)
    • Huddle House (1.2 miles)
    • Red Flower Chinese Restaurant (1.4 miles)
    • Curklin's (1.4 miles)

    Cafes

    • The Ugly Mug (1.3 miles)
    • Annie's Cafe (1.4 miles)
    • Red Fox Grill (1.5 miles)
    • Kool Beanz Smoothie Bar & Cafe (7.8 miles)

    Theaters

    • Central Drive-In Theatre (4 miles)
    • Cinema City (8.4 miles)

    Transportation

    • U-Haul (7 miles)
    • Enterprise Rent-A-Car (9 miles)
    • Alamo (9.6 miles)
    • U-Haul Neighborhood Dealer (9.8 miles)

    Parks

    • Cove Ridge Center Natural Tunnel State Park (11.5 miles)

    Frequently Asked Questions

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