Church Hill Care & Rehab Center

701 West Main Boulevard, Church Hill, TN 37642

For more information about senior living options: (844) 490-3973

4 from 66 reviews
5 stars
45
4 stars
5
3 stars
0
2 stars
4
1 stars
12

Skilled Nursing Facility

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    Overall Review of Church Hill Care & Rehab Center

    Pros

    • pro The love and compassion shown to him were amazing.
    • pro They treated him like their own family.
    • pro The staff at Church Hill Nursing Home have been great at helping families and taking excellent care of residents.
    • pro The facility is very clean, with friendly staff and excellent resident care.
    • pro The staff at Church Hill Post-Acute Rehabilitation Center showed compassion and care, and the reviewer highly recommends it.
    • pro The staff are nice and courteous; the facility is kept clean, and families are treated with respect and love.
    • pro The CNA classes provide an amazing experience and the staff are great to work with.
    • pro Church Hill is an awesome place to study and work; the care provided goes above and beyond.
    • pro The facility is great, loving, and the staff are fantastic.
    • pro The facility smells nice and residents are treated like family; the administrator has made wonderful changes.
    • pro Skilled nursing was well done, and the PT and OT were very helpful.
    • pro The nurses are always available and the rooms are kept clean daily.

    Cons

    • pro Worst place ever! The staff there is rude and they have no idea how to treat their patients with dignity and care.
    • pro If you care anything at all about a loved one, DO NOT have them here!
    • pro My mom was here for almost two weeks and the things I witnessed was horrible from the care to the filth!
    • pro This place does not have good patient care!
    • pro Sorry excuse for a "rehab", my grandmother would have been better off at home instead of thus place.
    • pro Upper management tells you what they think you want to hear and does not follow through.
    • pro Wouldn't put a homeless person here.
    • pro The clothes disappear and no one seems to know where they're at. And family is getting upset over it.
    • pro The experience not bad until, the male nurse on duty accused me of cursing 2 of his female nurses.

    Review

    Church Hill Post-Acute Rehabilitation Center appears in many tones and voices, but a common thread runs through countless stories: this is a place where families often feel seen, supported, and cared for during some of life's most challenging moments. For some, the care they witnessed was profoundly moving - the kind of compassion that makes a difficult transition feel a little less overwhelming. One family member described the staff as loving and treating their loved one like family, and another shared gratitude for the way the team rallied around a sick daughter, reiterating that "they've been there every time I needed them." Across several accounts, the people who work here are praised for going above and beyond to ensure residents are treated with dignity, kindness, and respect.

    The sentiment that emerges most clearly is a deep appreciation for the human side of care. Reviewers repeatedly highlight how the staff, from CNAs to nurses to social workers, approach their roles with warmth and dedication. Specific names surface in a mosaic of praise: Holly the social worker, Ramona the physical and occupational therapist, Rachel, and Jennifer the unit manager are called out for their contributions, as is the broader team described as kind, attentive, and patient-centered. The facility is portrayed as clean and well-maintained, with many noting that residents are treated with respect and that families are welcomed into a caring, family-like environment. Several reviewers emphasize the supportive atmosphere for both patients and their families, and a sense that the place is genuinely invested in rehabilitation and successful transitions back home.

    Beyond care, many reviewers speak about the facility as a good place to learn and work. The center is described as an excellent setting for CNA classes and for professional development, with comments about great coworkers and a constructive, family-friendly culture. The idea of Church Hill as more than a care facility - an institution of learning and personal growth - recurs in multiple statements. One reviewer even notes the pride of being part of a team that values the residents and their families, highlighting the rural Tennessee setting as a backdrop for a tight-knit, supportive community.

    Yet the picture is not one-sided. A number of reviewers express serious concerns, urging potential guests or their families to conduct due diligence. Some paint a starkly negative view of the experience, with one person saying they "wouldn't put a homeless person here" and another characterizing the place as the worst, with staff described as rude and lacking in dignity. Several accounts recount sensory experiences of neglect or poor care, including questions about medications, delayed turns, or a sense of filth. There are also specific grievances about management and communication - claims that upper leadership sometimes says what they think families want to hear without following through, and that state- or board-raised flags have signaled deeper problems. A particular incident involving a male nurse accusing a family member of cursing is cited as an example of how far a situation can deteriorate, leaving a painful impression during a difficult time for a family at the end of a loved one's life. There are even stories about things like missing clothes, and concerns about monitoring or safety that leave some families unsettled.

    Despite these disagreements, several reviewers point to the institution's responsiveness to concerns. One reviewer shared an update indicating they were contacted by the administrator, who offered sincere apologies and engaged in a constructive conversation, ultimately prompting a rating improvement from one to four stars. This willingness to acknowledge and address issues is repeatedly contrasted with harsher critiques, suggesting that the experience at Church Hill can vary dramatically depending on individual circumstances, staff interactions, and management responsiveness at any given time.

    In sum, Church Hill Post-Acute Rehabilitation Center presents a complex tapestry of experiences. For many families, the facility embodies a compassionate, patient-centered ethos: clean facilities, attentive and loving care, a strong sense of community, and active involvement in rehabilitation that helps residents regain independence and return home. The stories of positive progress - therapies that help residents move forward, staff who celebrate small victories, and administrators who listen and respond - underscore the potential strengths of the center. At the same time, the negative accounts serve as a crucial reminder that, in long-term care, experiences hinge on countless human factors - from staffing and training to communication and accountability - and that not every day will be perfect.

    If you are evaluating this facility for a loved one, these reviews suggest a dual reality worth considering. The overwhelmingly positive experiences emphasize a genuine dedication to care, a family atmosphere, and opportunities for learning and professional growth. The concerns, meanwhile, urge careful, on-site observation, direct conversations with multiple staff members, and a review of state inspections and the facility's own quality improvement efforts. Taken together, the narratives point to a place that many people hold in high regard for its compassion and progress, but one where ongoing attention to management, communication, and consistent care remains essential to ensure every resident receives the best possible experience.

    Features

    Housing

    • 124 resident community capacity 124 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Tri-Cities Regional (18 miles away) Tri-Cities Regional (18 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Church Hill Care & Rehab Center in Church Hill, TN is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. This community provides a comfortable and inviting environment for seniors to call home.

    The amenities at Church Hill Care & Rehab Center are designed to enhance the quality of life for residents. With a beauty salon on-site, residents can enjoy regular grooming services without leaving the facility. The community also offers cable or satellite TV in each room, allowing residents to stay connected and entertained. Community-operated transportation is provided for convenience and ease of access to nearby destinations. A computer center is available for residents who want to stay connected with loved ones or pursue personal interests online.

    Dining at Church Hill Care & Rehab Center is a delightful experience. The community boasts a dining room where delicious meals are served restaurant-style, accommodating special dietary restrictions as needed. Meal preparation and service are provided, ensuring that residents receive proper nutrition throughout the day.

    Residents have plenty of opportunities for socializing and staying active thanks to the various activities offered at Church Hill Care & Rehab Center. The fitness room enables residents to maintain their physical well-being through exercise programs, while planned day trips provide opportunities for exploration and adventure. Resident-run activities allow individuals to actively engage in hobbies and interests together, fostering a sense of community within the facility.

    The care services at Church Hill Care & Rehab Center prioritize the well-being of each resident. With 24-hour call systems and supervision, trained staff members are always available to attend to any needs or emergencies that may arise. Assistance with daily living activities such as bathing, dressing, and transfers is provided, ensuring that residents have the support they need.

    Medication management is an essential service offered by Church Hill Care & Rehab Center, ensuring that medications are properly administered according to each resident's needs. A mental wellness program promotes emotional well-being among residents.

    Church Hill Care & Rehab Center is conveniently located near parks, physicians, restaurants, and places of worship. This makes it easy for residents to access healthcare services, enjoy outdoor activities, and engage in spiritual practices.

    Overall, Church Hill Care & Rehab Center is a welcoming assisted living community that provides exceptional care and a wide range of amenities to enhance the lives of its residents.

    Nearby Places of Interest

    Church Hill, Tennessee, offers a quiet and peaceful environment for senior living, with a variety of amenities nearby. The city boasts several parks such as Church Hill Jaycee's City Park and Bays Mountain Park & Planetarium, providing opportunities for outdoor recreation and leisure activities. Places of worship like Elm Springs United Methodist Church and Vicars Chapel Church offer spiritual support and community engagement. Residents have access to healthcare services through local physicians such as Church Hill Free Medical Clinic and Dermatology Associates. Pharmacies like Walgreens and Berry's Pharmacy are conveniently located for medication needs. Nearby restaurants like Roma Pizza 2 and Waffle House offer dining options, while transportation services from U-Haul and Norfolk Southern provide convenience for travel. Overall, Church Hill provides a safe and welcoming environment for seniors looking to retire in a close-knit community with essential amenities within reach.

    Parks

    • Church Hill Jaycee's City Park (1 miles)
    • Bays Mountain Park & Planetarium (6.9 miles)
    • Creekside Park (7.4 miles)
    • Domtar Park (8.6 miles)
    • Borden Park (10.8 miles)

    Places of Worship

    • Elm Springs United Methodist Church (1 miles)
    • Elm Springs United Methodist Church (1.9 miles)
    • Vicars Chapel Church (7.5 miles)
    • First Baptist Of Surgionsville (7.7 miles)
    • Greenvale Baptist Church (8.1 miles)
    • Glen Alpine United Methodist Church (8.3 miles)
    • Midway Church Of The Brethren (8.5 miles)

    Physicians

    • Church Hill Free Medical Clinic (2 miles)
    • Watson Barry DR (7.7 miles)
    • Dermatology Associates - Kingsport, TN Office (8 miles)
    • Dermatology Associates Of Kingsport P.C. (8 miles)
    • Cardiovascular Associates (9 miles)
    • The Heart Center of Cardiovascular Associates PC (9 miles)
    • Sleep Evaluation Center (9 miles)

    Restaurants

    • Roma Pizza 2 (2 miles)
    • McDonald's (2.7 miles)
    • Arby's (5.7 miles)
    • Pizza Hut (6.3 miles)
    • McDonald's (6.4 miles)
    • Burger King (6.6 miles)
    • Waffle House (6.6 miles)

    Transportation

    • U-Haul (4.5 miles)
    • Norfolk Southern (7.5 miles)

    Pharmacies

    • Walgreens (5.8 miles)
    • Health Mart Pharmacy (7.6 miles)
    • Walgreens (9.1 miles)
    • Berry's Pharmacy (9.7 miles)
    • Cave Cave & Cave (10 miles)
    • Walgreens (10.2 miles)
    • CVS Pharmacy (10.4 miles)

    Cafes

    • Cafe 93 (8.5 miles)
    • Panera Bread (11.9 miles)

    Hospitals

    • Wellmont Health System (10.2 miles)
    • Wellmont Holston Valley Medical Center (10.2 miles)

    Frequently Asked Questions

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