701 West Main Boulevard, Church Hill, TN 37642
For more information about senior living options: (844) 490-3973
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Church Hill Post-Acute Rehabilitation Center appears in many tones and voices, but a common thread runs through countless stories: this is a place where families often feel seen, supported, and cared for during some of life's most challenging moments. For some, the care they witnessed was profoundly moving - the kind of compassion that makes a difficult transition feel a little less overwhelming. One family member described the staff as loving and treating their loved one like family, and another shared gratitude for the way the team rallied around a sick daughter, reiterating that "they've been there every time I needed them." Across several accounts, the people who work here are praised for going above and beyond to ensure residents are treated with dignity, kindness, and respect.
The sentiment that emerges most clearly is a deep appreciation for the human side of care. Reviewers repeatedly highlight how the staff, from CNAs to nurses to social workers, approach their roles with warmth and dedication. Specific names surface in a mosaic of praise: Holly the social worker, Ramona the physical and occupational therapist, Rachel, and Jennifer the unit manager are called out for their contributions, as is the broader team described as kind, attentive, and patient-centered. The facility is portrayed as clean and well-maintained, with many noting that residents are treated with respect and that families are welcomed into a caring, family-like environment. Several reviewers emphasize the supportive atmosphere for both patients and their families, and a sense that the place is genuinely invested in rehabilitation and successful transitions back home.
Beyond care, many reviewers speak about the facility as a good place to learn and work. The center is described as an excellent setting for CNA classes and for professional development, with comments about great coworkers and a constructive, family-friendly culture. The idea of Church Hill as more than a care facility - an institution of learning and personal growth - recurs in multiple statements. One reviewer even notes the pride of being part of a team that values the residents and their families, highlighting the rural Tennessee setting as a backdrop for a tight-knit, supportive community.
Yet the picture is not one-sided. A number of reviewers express serious concerns, urging potential guests or their families to conduct due diligence. Some paint a starkly negative view of the experience, with one person saying they "wouldn't put a homeless person here" and another characterizing the place as the worst, with staff described as rude and lacking in dignity. Several accounts recount sensory experiences of neglect or poor care, including questions about medications, delayed turns, or a sense of filth. There are also specific grievances about management and communication - claims that upper leadership sometimes says what they think families want to hear without following through, and that state- or board-raised flags have signaled deeper problems. A particular incident involving a male nurse accusing a family member of cursing is cited as an example of how far a situation can deteriorate, leaving a painful impression during a difficult time for a family at the end of a loved one's life. There are even stories about things like missing clothes, and concerns about monitoring or safety that leave some families unsettled.
Despite these disagreements, several reviewers point to the institution's responsiveness to concerns. One reviewer shared an update indicating they were contacted by the administrator, who offered sincere apologies and engaged in a constructive conversation, ultimately prompting a rating improvement from one to four stars. This willingness to acknowledge and address issues is repeatedly contrasted with harsher critiques, suggesting that the experience at Church Hill can vary dramatically depending on individual circumstances, staff interactions, and management responsiveness at any given time.
In sum, Church Hill Post-Acute Rehabilitation Center presents a complex tapestry of experiences. For many families, the facility embodies a compassionate, patient-centered ethos: clean facilities, attentive and loving care, a strong sense of community, and active involvement in rehabilitation that helps residents regain independence and return home. The stories of positive progress - therapies that help residents move forward, staff who celebrate small victories, and administrators who listen and respond - underscore the potential strengths of the center. At the same time, the negative accounts serve as a crucial reminder that, in long-term care, experiences hinge on countless human factors - from staffing and training to communication and accountability - and that not every day will be perfect.
If you are evaluating this facility for a loved one, these reviews suggest a dual reality worth considering. The overwhelmingly positive experiences emphasize a genuine dedication to care, a family atmosphere, and opportunities for learning and professional growth. The concerns, meanwhile, urge careful, on-site observation, direct conversations with multiple staff members, and a review of state inspections and the facility's own quality improvement efforts. Taken together, the narratives point to a place that many people hold in high regard for its compassion and progress, but one where ongoing attention to management, communication, and consistent care remains essential to ensure every resident receives the best possible experience.
Church Hill Care & Rehab Center in Church Hill, TN is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. This community provides a comfortable and inviting environment for seniors to call home.
The amenities at Church Hill Care & Rehab Center are designed to enhance the quality of life for residents. With a beauty salon on-site, residents can enjoy regular grooming services without leaving the facility. The community also offers cable or satellite TV in each room, allowing residents to stay connected and entertained. Community-operated transportation is provided for convenience and ease of access to nearby destinations. A computer center is available for residents who want to stay connected with loved ones or pursue personal interests online.
Dining at Church Hill Care & Rehab Center is a delightful experience. The community boasts a dining room where delicious meals are served restaurant-style, accommodating special dietary restrictions as needed. Meal preparation and service are provided, ensuring that residents receive proper nutrition throughout the day.
Residents have plenty of opportunities for socializing and staying active thanks to the various activities offered at Church Hill Care & Rehab Center. The fitness room enables residents to maintain their physical well-being through exercise programs, while planned day trips provide opportunities for exploration and adventure. Resident-run activities allow individuals to actively engage in hobbies and interests together, fostering a sense of community within the facility.
The care services at Church Hill Care & Rehab Center prioritize the well-being of each resident. With 24-hour call systems and supervision, trained staff members are always available to attend to any needs or emergencies that may arise. Assistance with daily living activities such as bathing, dressing, and transfers is provided, ensuring that residents have the support they need.
Medication management is an essential service offered by Church Hill Care & Rehab Center, ensuring that medications are properly administered according to each resident's needs. A mental wellness program promotes emotional well-being among residents.
Church Hill Care & Rehab Center is conveniently located near parks, physicians, restaurants, and places of worship. This makes it easy for residents to access healthcare services, enjoy outdoor activities, and engage in spiritual practices.
Overall, Church Hill Care & Rehab Center is a welcoming assisted living community that provides exceptional care and a wide range of amenities to enhance the lives of its residents.
Church Hill, Tennessee, offers a quiet and peaceful environment for senior living, with a variety of amenities nearby. The city boasts several parks such as Church Hill Jaycee's City Park and Bays Mountain Park & Planetarium, providing opportunities for outdoor recreation and leisure activities. Places of worship like Elm Springs United Methodist Church and Vicars Chapel Church offer spiritual support and community engagement. Residents have access to healthcare services through local physicians such as Church Hill Free Medical Clinic and Dermatology Associates. Pharmacies like Walgreens and Berry's Pharmacy are conveniently located for medication needs. Nearby restaurants like Roma Pizza 2 and Waffle House offer dining options, while transportation services from U-Haul and Norfolk Southern provide convenience for travel. Overall, Church Hill provides a safe and welcoming environment for seniors looking to retire in a close-knit community with essential amenities within reach.
Church Hill Care & Rehab Center is located at 701 West Main Boulevard, Church Hill, TN 37642 in Hawkins County, Tennessee
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