Silver Tree Nursing And Rehabilitation Center

Pros

• The staff at Silver Tree Nursing and Rehabilitation Center is friendly and attentive, providing a warm atmosphere for residents.
• Residents have access to various activities, including bingo tournaments and social events that encourage interaction with the community.
• The facility is clean and well-maintained, with spacious rooms and pleasant outdoor spaces that contribute to a homey feeling.
• Many visitors noted positive experiences with rehabilitation services, highlighting significant progress made by residents during their stay.
• The facility offers additional amenities such as a beauty salon and craft areas, enhancing the overall experience for residents.
• Family members appreciated the effort made by staff to accommodate individual needs, such as allowing couples to share rooms.
• Special events like holiday celebrations foster a sense of community within the center, benefiting both residents and visiting families.

Cons

• The management is terrible, and staff members often lie to cover up issues within the facility.
• Communication from the staff is non-existent, and they routinely fail to inform families about important health developments.
• Residents have been neglected when they call for help, leading to feelings of disrespect from CNAs towards both residents and their families.
• Veterans are warned against using this facility due to inadequate staffing that fails to meet their needs and a lack of communication regarding medical instructions.
• The dietary department appears short-staffed, resulting in delays in serving food to residents.
• Some family members reported that loved ones were discharged without proper follow-up care or supportive services, leading to deterioration in their health.
• There are instances of residents being ignored by staff while expressing distress or needing assistance.
• Overall experiences at Silver Tree have left some visitors feeling disappointed with the level of care provided compared to their expectations.

Review

Silver Tree Nursing and Rehabilitation Center has garnered a range of opinions from visitors and family members, reflecting both commendable aspects and significant areas for improvement. On one hand, the facility is often described as clean and well-maintained, featuring spacious rooms equipped to accommodate couples who wish to stay together rather than being separated. Several reviewers noted a warm atmosphere upon entering the building, attributed to its pleasant decor and the friendly demeanor of staff members, including receptionists. The layout includes inviting common areas where residents can watch TV or participate in social activities like bingo tournaments, which some residents seem to enjoy. Outdoor spaces with courtyards attract birds, adding to the serene environment.

While many visitors were impressed by the amenities available at Silver Tree—such as craft areas, game rooms, and access to beauty salons—there were concerns regarding the lack of organized activities during tours. Several reviews emphasized a need for improved staffing levels throughout the facility; this sentiment was echoed by multiple families who felt that existing staff members were stretched too thin. Some families expressed dissatisfaction over how difficult it was to communicate with staff about their loved ones’ conditions or care plans.

However, some experiences took a darker turn when it came to issues surrounding care quality and communication failures. A critical incident reported involved a resident being placed with a new roommate before COVID test results had been disclosed. Subsequently resulting in multiple infections within the facility raised serious concerns regarding management's prioritization of safety protocols over resident welfare. Regrettably, this led to tragic outcomes for one family whose loved one contracted COVID due to what they deemed gross negligence on part of the management.

Moreover, despite many positive interactions with caregivers—who are often described as friendly—the overall sentiment regarding management’s ability to handle crises was grim. A number of commenters described a pattern of neglectful behavior not only towards the residents but also in how information was communicated (or not) between staff and families. Families reported feeling dismissed or lied to when seeking clarification on their relatives’ wellbeing or treatment plans.

On a more positive note, there were several accounts from families praising rehabilitation services provided at Silver Tree. One individual shared how their loved one thrived during therapy sessions after recovering from surgery on a hip fracture. Many noted that physical therapy sessions were frequent and effective; however, concerns arose when family members would struggle to receive timely updates about their relative’s progress due to poor internal communication among staff.

The mixed nature of these reviews encapsulates the complexities associated with long-term care facilities like Silver Tree Nursing and Rehabilitation Center. While there are undeniably successes in rehabilitative efforts and social engagement opportunities for residents, there remain pressing issues related to staffing levels, management oversight, adherence to health protocols during outbreaks like COVID-19, and overall staff communication practices—all pivotal factors that families must consider when choosing appropriate care for their loved ones in such settings. As prospective residents or their families deliberate on whether Silver Tree might fit their needs best—balancing both good experiences against troubling incidents—it becomes essential that management addresses these critical shortcomings transparently while continuing to build on strengths observed by many visitors.

Cafes

• Starbucks (0.1 miles)
• Starbucks (2.5 miles)
• Kung Fu Tea (4.1 miles)
• Starbucks (4.3 miles)
• Starbucks (9.1 miles)
• La Media Luna Cafe (10.4 miles)

Restaurants

• El Jalisco Mexican Restaurant (0.2 miles)
• Gather Brewing Company (2.3 miles)
• Chester's Hamburger Co. (2.5 miles)
• Chili's Grill & Bar (2.5 miles)
• Whataburger (2.7 miles)
• Raising Cane's Chicken Fingers (2.8 miles)
• Chick-Fil-A (2.8 miles)

Places of Worship

• Good Shepherd Catholic Church (0.5 miles)
• Wat Saddhadhamma Buddist (5 miles)
• Church of Jesus Christ of Latter Day Saints (10.6 miles)
• Hope Church (11.3 miles)

Pharmacies

• CVS Pharmacy (1 miles)
• Walmart Pharmacy (1.3 miles)
• Triangle Pharmacy Solutions (1.4 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (1.5 miles)
• CVS Speciality (1.5 miles)
• CVS Pharmacy (3.2 miles)

Parks

• Nimetz Park (1.4 miles)
• Converse Park Playground (5.2 miles)
• Converse City Park (5.2 miles)
• Comanche Lookout Park (6.6 miles)
• Lou Karden Memorial Park (8.6 miles)

Hospitals

• Barr & Gossett (2.3 miles)
• Schertz Dialysis Centers (2.4 miles)
• Baptist Health Systems (2.7 miles)

Physicians

• Wound Healing Associates (2.3 miles)
• Clark And Gossett Impl (2.4 miles)
• Alamo City Medical Group (2.4 miles)
• TSAOG Orthopaedics - Schertz (2.4 miles)
• Carrera Optical (2.4 miles)
• Medfirst (2.5 miles)
• Baptist Physician Network Schertz (2.6 miles)

Theaters

• EVO Entertainment (3.2 miles)

Transportation

• Enterprise Truck Rental (8.1 miles)