930 Roy Richard Drive Loop 3009, Shertz, TX 78154
For more information about senior living options: (844) 490-3973
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The staff at the facility is extremely knowledgeable and caring, ensuring that each patient receives proper care. Patients are well looked after by the dedicated employees who demonstrate kindness despite being overworked. The facility is recommended for its quality of care provided by the staff.
The management for this facility is atrocious. The employees were overworked despite being kind. They weren't feeding the patient after serious, invasive surgery. The facility's mattresses are hot and very uncomfortable. The furniture in the facility is old and needs improvement. The reviewer would not recommend putting a loved one in this facility.The feedback on the healthcare facility in question reveals a complex tapestry of experiences, with both commendable aspects and significant concerns raised by families and patients. On one hand, a segment of reviewers expressed profound appreciation for the staff's dedication and expertise. They highlighted the knowledge and compassion exhibited by the caregivers, noting that every patient received tailored attention to ensure their needs were met. This commitment to care seems to foster a sense of trust among families, leading some to confidently recommend the facility as a suitable option for those requiring medical assistance.
However, amidst praises, there are notable issues that tarnish the perceived quality of care provided at this facility. Several reviewers pointed out serious shortcomings relating to management practices within the establishment. One particularly harsh criticism described management as "atrocious," suggesting that poor oversight resulted in employees being overworked to the point of exhaustion. While staff members were acknowledged for their kindness and professional demeanor, these critiques underline a systemic problem where resource allocation and employee support appear severely lacking. The emotional toll on staff due to excessive workloads directly impacts patient care quality, raising concerns about sustainability in staffing levels.
A prevalent issue contributing to discomfort during recovery has been identified regarding the physical environment of the facility. Reviewers expressed dissatisfaction with outdated furnishings and severely uncomfortable mattresses reported as “hot” and unsuitable for restful sleep. In an environment where comfort can significantly influence healing processes, these physical conditions warrant immediate attention from management. Improving these facilities could enhance patient experiences significantly, allowing individuals to focus more on recovery rather than enduring discomfort.
Further compounding these challenges is a troubling account involving inadequate post-operative care received by one reviewer’s stepfather after serious surgery. It appears there was an alarming lapse in patient feeding protocols following such an invasive procedure, forcing family members to hire external caregivers out-of-pocket just so he could receive necessary nourishment during his rehabilitation process. This not only raises questions about basic care standards within the facility but also highlights a burden placed upon families who are already dealing with stressful health situations.
Moreover, ongoing reliance on private caregivers due to insufficient internal support points toward deeper systemic issues within this healthcare setting. Families should not have to shoulder additional financial strains when seeking basic services like feeding support or general caregiving; such necessities should ideally be incorporated into standard care practices provided by qualified personnel at healthcare facilities.
In conclusion, while some personal accounts celebrate individual caregivers’ efforts within this institution—praising their skills and compassionate approach—the prevailing concerns particularly around management effectiveness and fundamental patient care practices cannot be overlooked. For families considering this facility for their loved ones, it is essential to weigh both positive staff experiences against troubling operational deficiencies that could impact overall patient wellbeing significantly. Addressing these multifaceted issues holistically is crucial if this facility aims not only to retain its reputation but also truly uphold its responsibility towards delivering comprehensive healthcare services reliably.
Skilled Nursing Facility
San Antonio International (13 miles away)Silver Tree Nursing and In Step Rehab Center is an assisted living community located in the charming town of Shertz, Texas. Situated in a peaceful and serene setting, this facility offers high-quality care for seniors who require assistance with daily activities or rehabilitation services.
The community is surrounded by several amenities that cater to the needs and preferences of residents. For those who enjoy socializing over a cup of coffee or a meal, there are four cafes and fifteen restaurants nearby, offering a wide range of culinary options. Additionally, there are several pharmacies within close proximity, ensuring convenient access to medications and healthcare supplies.
To encourage an active lifestyle, there is a park nearby where residents can take leisurely walks or engage in outdoor activities. For those seeking spiritual enrichment, a place of worship is also conveniently located nearby.
Healthcare needs are well-addressed with nine physicians and three hospitals in the vicinity. This ensures that residents have access to prompt medical attention whenever required.
Within the community itself, Silver Tree Nursing and In Step Rehab Center prides itself on providing excellent care tailored to individual needs. Trained and compassionate staff members are available around the clock to assist with personal care tasks, medication management, and support during rehabilitation programs.
Residents can enjoy various on-site amenities such as comfortable accommodations, communal dining areas, vibrant activity rooms for socializing and participating in recreational activities. The community also offers physical therapy services through its In Step Rehab Center for those recovering from surgery or injuries.
At Silver Tree Nursing and In Step Rehab Center in Shertz, Texas, seniors can experience top-notch care in a supportive environment that encourages independence, engagement, and overall well-being.
Silver Tree Nursing and In Step Rehab Center is located at 930 Roy Richard Drive Loop 3009, Shertz, TX 78154 in Guadalupe County, Texas
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