New Haven Assisted Living Of Schertz in Cibolo, TX
New Haven Assisted Living Of Schertz is an assisted living community in Cibolo, TX.
Information last verified:
2332 Fm 3009, Cibolo, TX 78108
For more information about senior living options: (866) 208-4318
3.6 from 42 reviews
5 stars
24
4 stars
4
3 stars
1
2 stars
1
1 stars
12
Overall Review of New Haven Assisted Living Of Schertz
common14 reviews mention this
Staff attentiveness shows up often
Residents and families frequently describe staff as attentive, friendly, and willing to help with daily needs.
Many reviews highlight regular, day-to-day support, describing staff who answer questions, help with small requests, and keep loved ones’ rooms clean. Several also mention medication management and practical care tasks like laundry and cleaning as being handled well. A few reviews also note improvements after management changes, with families feeling more confident about the team in place.
common7 reviews mention this
Activities keep residents engaged
Reviews repeatedly mention engaging activities and frequent opportunities to get involved.
Residents and families describe lots of activities and regular programming for residents, including things families can join for such as family nights. Several reviewers say their loved one became more active and social once they were there. The community also lists scheduled daily activities and community-sponsored activities.
common6 reviews mention this
Clean facility is a recurring theme
Multiple reviews call out a spotless, well-kept facility.
A number of reviews describe the building as always clean, with rooms kept tidy and things in working order. Families also mention assistance with housekeeping and room cleanliness as part of the daily experience. The community offers housekeeping services, which aligns with the way cleanliness is emphasized in reviews.
caveat3 reviews mention this
Diet accommodations can be inconsistent
Some reviewers question how reliably the community follows special diets and dietary needs.
A few reviews describe situations where residents’ dietary restrictions were not followed, including allergy-related concerns and ongoing issues after moves to higher level care. One review also mentions a lack of viable accommodation for a resident’s diet tied to Parkinson’s. While the community offers special dietary restrictions and diabetes-related dining support, these reviews suggest families may want to double-check meal plans carefully.
caveat2 reviews mention this
Diabetes monitoring gets flagged
At least two reviews raise concerns about diabetes care and blood-sugar monitoring.
Two negative reviews specifically describe uncontrolled blood sugars and difficulty getting values reported or managed the way families expected. One of those reviews describes multiple hospital admissions related to blood sugar problems, while the other emphasizes that readings were not consistently controlled during the stay. The community does list diabetes diet support and medication management, so these accounts appear to reflect an execution gap for some residents rather than a missing policy.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
16 resident community capacity
Types of Care
Assisted Living
Amenities
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Transportation
San Antonio International (13 miles away)
Care Services
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
CVS Pharmacy (0.4 miles)
Walgreens (0.9 miles)
Walmart Pharmacy (1.5 miles)
Triangle Pharmacy Solutions (1.7 miles)
CVS Speciality (1.7 miles)
CVS Pharmacy (1.7 miles)
CVS Pharmacy (3.3 miles)
Places of Worship
Good Shepherd Catholic Church (0.4 miles)
Wat Saddhadhamma Buddist (5.7 miles)
Church of Jesus Christ of Latter Day Saints (10.4 miles)
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The article examines senior housing options, detailing the distinctions between independent living and assisted living, along with the emerging "independent assisted living" model that blends both approaches. It highlights the importance of assessing individual needs, preferences, and financial factors in making informed decisions about suitable living arrangements for seniors.
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16 resident community capacity
Assisted Living
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
San Antonio International (13 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Small, home-like setting with attentive staff, clean spaces, and engaging activities.
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