New Haven Assisted Living at Schertz

Pros

• The staff at New Haven Assisted Living and Memory Care-Schertz are described as very nice, knowledgeable, and helpful.
• The facility is noted for being clean, well-organized, and having a homey atmosphere with a pleasant layout.
• Residents enjoy activities such as movie nights, Bible study services, games, and exercise programs.
• Many reviewers appreciate the smaller size of the facility, making it feel more personal and like a home.
• The dining area is well-lit and offers a friendly environment where residents can watch meals being prepared.
• The rooms are generally considered spacious and equipped with necessary amenities, enhancing residents' comfort.
• The outdoor patio and garden space are highlighted as enjoyable places for residents to gather and relax.
• Follow-up communication from staff members demonstrates their commitment to resident care and family support.

Cons

• The rates at New Haven Assisted Living and Memory Care-Schertz were considered high, and the facility was small with limited resident capacity.
• The rooms were described as bleak and small, lacking adequate space for personal comfort.
• One reviewer mentioned that the memory care wing was inconveniently located across a parking lot from the assisted living area, posing accessibility issues.
• A staff member who assisted during a tour appeared to be new and lacked knowledge about pricing, raising concerns about staff training.
• Some reviews noted that the facility seemed short-staffed and unorganized, leading to inadequate medication management and slow response times to resident calls.
• The atmosphere of the facility was perceived as not lively enough, which could be linked to the residents' engagement levels.
• Although some aspects of the facility were appreciated, one reviewer expressed a preference for nursing home care over assisted living due to concerns about isolation in a room alone.

Review

New Haven Assisted Living and Memory Care in Schertz, Texas, has garnered a mix of impressions from visitors and potential residents, presenting a nuanced view of its offerings. The facility is characterized by its smaller size and homelike atmosphere, which appeals to many families looking for a more intimate environment for their loved ones. Reviewers have noted the availability of double occupancy in rooms, which can be particularly beneficial for couples or those who prefer companionship. The ambiance is enhanced by community activities, such as movie nights and Bible study sessions that foster social interaction among residents.

One of the standout features mentioned across several reviews is the communal dining experience. Guests had the opportunity to observe meal preparations, which were described as appealing and done with care by an onsite chef. The dining area was well-lit and sufficient for the number of residents, creating an inviting space for meals. However, while some praised the quality of food observed during visits—particularly at lunchtime—others expressed concerns about staffing issues impacting service efficiency and medication management.

The layout of New Haven also received mixed feedback. While some reviewers appreciated the organization and accessibility of common areas that easily accommodate mobility devices like walkers and wheelchairs, others felt that certain aspects could use improvement. For instance, one critique highlighted that the memory care wing was physically separate from assisted living accommodations across a parking lot, raising concerns about safety during transfers between these two areas. Despite this concern, it was acknowledged that there are secure outdoor spaces where residents can engage with nature.

Visitors commented on cleanliness throughout the facility; many found it well-maintained and devoid of clutter—a crucial consideration when evaluating assisted living environments. The caring attitude exhibited by staff members further contributed positively to evaluations, though there were mentions of varying levels of staff experience among team members. Some reviewers noted that less experienced staff did not always possess adequate knowledge regarding rates or services offered at the center.

Regarding recreational activities available to residents, New Haven offers various options like games and exercise programs featured on a structured calendar—a critical aspect for maintaining engagement among elderly individuals in assisted living settings. There seemed to be an emphasis on promoting both physical activity with exercise sessions as well as social interaction through communal programs such as Bingo or movie nights aimed at enriching daily life.

While several reviews highlighted New Haven's advantages such as its home-like feel with ample personal space—including units equipped with their own bathrooms and small kitchens—concerns over staffing levels cast shadows on overall satisfaction rates compared to expectations for high-quality care facilities. Families weighing their options often reflect upon specific needs suited for individual residents; hence while some appreciated New Haven’s intimate feel with just 13-15 units allowing personalized attention from caregivers, others considered capacity limitations might restrict access to additional resources necessary for comprehensive eldercare.

In conclusion, New Haven Assisted Living and Memory Care - Schertz presents itself as a clean and friendly choice within its category but navigates complexities inherent in smaller facilities concerning staff training and responsiveness amidst varying resident needs. With advantages like engaging community activities set against challenges such as organizational inefficiencies revealed through visitor experiences—the facility remains worth considering for families searching for suitable living arrangements tailored specifically to bring comfort while addressing specialized healthcare requirements.

Pharmacies

• CVS Pharmacy (0.4 miles)
• Walgreens (0.9 miles)
• Walmart Pharmacy (1.5 miles)
• Triangle Pharmacy Solutions (1.7 miles)
• CVS Speciality (1.7 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (3.3 miles)

Places of Worship

• Good Shepherd Catholic Church (0.4 miles)
• Wat Saddhadhamma Buddist (5.7 miles)
• Church of Jesus Christ of Latter Day Saints (10.4 miles)
• Hope Church (11 miles)

Cafes

• Starbucks (0.7 miles)
• Starbucks (2 miles)
• Kung Fu Tea (4 miles)
• Starbucks (4.2 miles)
• Starbucks (9.3 miles)
• La Media Luna Cafe (10.3 miles)

Restaurants

• El Jalisco Mexican Restaurant (0.8 miles)
• Chili's Grill & Bar (1.8 miles)
• Whataburger (2 miles)
• Raising Cane's Chicken Fingers (2.2 miles)
• Chick-Fil-A (2.2 miles)
• Gather Brewing Company (2.7 miles)
• Chester's Hamburger Co. (2.7 miles)

Hospitals

• Barr & Gossett (1.7 miles)
• Schertz Dialysis Centers (1.7 miles)
• Baptist Health Systems (2.1 miles)

Physicians

• Wound Healing Associates (1.7 miles)
• Clark And Gossett Impl (1.7 miles)
• Alamo City Medical Group (1.7 miles)
• TSAOG Orthopaedics - Schertz (1.9 miles)
• Medfirst (1.9 miles)
• Baptist Physician Network Schertz (2 miles)
• Belmund Catague, MD (2.1 miles)

Parks

• Nimetz Park (1.9 miles)
• Converse Park Playground (5.4 miles)
• Converse City Park (5.6 miles)
• Comanche Lookout Park (6.4 miles)
• Lou Karden Memorial Park (8.9 miles)

Theaters

• EVO Entertainment (2.6 miles)

Transportation

• Enterprise Truck Rental (7.7 miles)