New Haven Assisted Living at Schertz is an assisted living and memory care community in Schertz, TX.
Information last verified:
2300 Fm 3009, Schertz, TX 78154
For more information about senior living options: (866) 208-4318
3.8 from 54 reviews
5 stars
32
4 stars
6
3 stars
3
2 stars
1
1 stars
12
Overall Review of New Haven Assisted Living at Schertz
differentiator5 reviews mention this
Dining feels like a restaurant
Restaurant-style dining is a consistent part of residents’ day-to-day experience.
Several reviews describe meals as something residents can watch being prepared in a central kitchen, with a dining room that feels more like a diner than a cafeteria. Residents and families also mention healthy, fresh food and the ability to get alternate meals. The community offers restaurant-style dining, which matches what people highlight about the dining setup.
common7 reviews mention this
Activities keep residents engaged
Residents and families consistently mention an active schedule of events.
Reviews frequently point to community-sponsored activities and regular opportunities for residents to participate, including movie nights and other group events. Families also mention activities like exercise and monthly family nights, and at least one reviewer highlights an activities director who encourages participation. Even tours and quick visits describe scheduled offerings as part of what stands out.
common10 reviews mention this
Staff warmth shows up in care
Many reviewers describe staff as genuinely caring, friendly, and helpful.
Across both longer stays and tours, reviewers repeatedly say the staff is caring, attentive, and responsive to questions and day-to-day needs. Multiple people also describe strong relationships with specific staff members and note that residents are kept comfortable and supported. While a few reviews are sharply critical, the overall pattern in the positive reviews centers on kindness and willingness to help.
caveat2 reviews mention this
Costs can run higher than expected
Some families say the rates felt high for a smaller community.
At least a couple of reviews mention pricing as a drawback, including comments that the rates were high and that the cost was more than what one family was already paying. One of those reviews also frames the facility as smaller, which adds context to why the pricing felt less aligned with expectations. Others do not raise pricing concerns, but these comments are clear enough to stand out.
caveat4 reviews mention this
Medication and response concerns appear
A recurring concern in some reviews involves medication handling and timely response.
Some reviewers describe problems with medical follow-through, including missed or inconsistent medication monitoring and difficulties getting timely help when support was needed. Others raise concerns about care quality and safety-related response in more serious situations. While there are also reviews that praise medication management and around-the-clock availability, these negative accounts point to inconsistency that families should consider carefully.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
32 resident community capacity
Types of Care
Assisted Living
Board and Care Home
Memory Care
Respite Care
Amenities
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
Transportation
San Antonio International (13 miles away)
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Mild cognitive impairment
Special dietary restrictions
Specialized memory care programming
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
CVS Pharmacy (0.4 miles)
Walgreens (0.9 miles)
Walmart Pharmacy (1.5 miles)
Triangle Pharmacy Solutions (1.7 miles)
CVS Speciality (1.7 miles)
CVS Pharmacy (1.7 miles)
CVS Pharmacy (3.3 miles)
Places of Worship
Good Shepherd Catholic Church (0.4 miles)
Wat Saddhadhamma Buddist (5.7 miles)
Church of Jesus Christ of Latter Day Saints (10.4 miles)
The features offered at New Haven Assisted Living at Schertz are designed to address the unique needs of residents with dementia or Alzheimer's disease, fostering a supportive environment that enhances their quality of life. Assistance with dressing and bathing helps maintain personal hygiene and dignity, while medication management ensures that residents receive the correct dosages on time, reducing health risks associated with missed medications. Meal preparation and service cater to nutritional needs, promoting physical well-being and encouraging social interaction during dining. Activities of daily living assistance empowers residents by supporting their independence in familiar tasks. With 24-hour supervision, safety is prioritized, allowing peace of mind for both residents and their families. The mental wellness program addresses cognitive functions through tailored activities that stimulate memory retention, while specialized memory care programming offers structured support aimed at engaging individuals with mild cognitive impairment and more advanced stages of dementia, ultimately creating a nurturing community that respects individual abilities and promotes a sense of belonging.
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Dementia encompasses a range of cognitive impairments characterized by types such as Alzheimer's and vascular dementia, and follows a seven-stage progression model known as the Global Deterioration Scale (GDS), highlighting varying symptoms and decline timelines. Early detection allows for lifestyle adjustments to potentially slow progression, while caregivers need support and resources to manage the challenges involved in caring for affected individuals.
The guide on holistic dementia care outlines the complexity of dementia and stresses the need for individualized caregiver strategies that include medical treatment, psychological support, and environmental adaptations, while emphasizing early detection, various therapeutic options, and caregiver support to enhance quality of life and maintain dignity.
Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
New Haven Assisted Living at Schertz photos
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Interior
Interior, Decor, Living Room, Television, and Fireplace
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32 resident community capacity
Assisted Living
Board and Care Home
Memory Care
Respite Care
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
San Antonio International (13 miles away)
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Intimate 16-bed community with 24-hour supervision, meals, housekeeping, transportation for medical appointments, and scheduled activities.
Understanding Dementia Through Its Seven Stages: A Comprehensive Look at Progression and Expectations
A Holistic Dementia Care Guide: Effective Strategies for Memory Support
Comprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment