The Rio At Mission Trails in San Antonio, TX
Save6211 South New Braunfels Avenue, San Antonio, TX 78223
For more information about senior living options: (844) 490-3973
The staff are kind, attentive, and genuinely care about residents. The Rio encourages family involvement and makes families feel welcome and included in care. The facility offers diverse activities, including music therapy, arts and crafts, exercise classes, and social events that keep residents engaged. The dietary team prepares delicious meals and the kitchen staff ensures residents are well-fed. The Rio is a beautiful, clean, and welcoming facility with a home-like environment. The nursing and therapy teams are dedicated and provide compassionate, high-quality care. The administration and leadership are supportive and responsive to residents' needs. The communication with families is proactive and informative. The Rio provides 24-hour respiratory therapy to handle more critical patients. The residents and families describe The Rio as a caring, compassionate community where staff go above and beyond. The facility hosts enjoyable events and celebrations that enhance residents' quality of life.
The staff are described as extremely inattentive, often on their phones and not paying attention to residents. Basic care items, such as washcloths, are reportedly neglected despite repeated requests. Residents are said to be left in distress or sedated to avoid addressing their needs. There are accounts of dangerously high blood sugar, dehydration, UTIs, and lack of fluids or antibiotics not being addressed. The facility is described as dirty with a urine smell and poor hygiene. Understaffing is common, with only a few nurses and CNAs per hall, leading to delayed or insufficient care. Some staff are labeled incompetent or lazy, failing to flush IV lines, provide meals on time, or update families. Multiple reviewers warn others not to send loved ones there, calling it a death trap and dangerous.The Rio at Mission Trails is best suited for families seeking a lively, engagement-centered environment where daily activities and family involvement are core features, and where residents with respiratory needs can access around-the-clock support. This community tends to appeal to those who want a home-like setting with clean, welcoming spaces, a robust activity calendar, and staff who are praised for kindness and attentiveness on many floors. For seniors who thrive with structured social programs, strong dining options, and a visible, caring frontline team, The Rio offers a compelling everyday experience.
However, potential residents should consider alternatives if medical stability and seamless, consistent care are top priorities. Recurrent concerns in the review pool point to uneven care quality, with multiple accounts of missed or delayed basic care tasks, inadequate turning or hydration, and frightening episodes where medical needs were not promptly addressed. Families facing chronic medical risk, complicated wound care, or the need for tightly coordinated therapy across days may prefer facilities with a more uniform, accountable leadership and proven risk-management practices. In short, the risk profile here is high enough that careful due diligence is essential.
On the upside, the facility's strongest draws are the caring, capable frontline teams and the compelling programming. Numerous reviewers highlight cohesive nursing leadership, responsive CNAs, and a culture of teamwork that translates into cleaner rooms, attentive grooming, and meaningful interactions. The Rio also earns praise for its diverse activities, special events, and a sense of community that makes residents feel valued and connected. Respiratory therapy is repeatedly cited as a critical strength for residents who need ongoing airway support, and many families report that the staff's genuine warmth and the family-friendly atmosphere improve quality of life, especially for those who enjoy social engagement and regular contact with loved ones.
Yet the most serious concerns cluster around management and consistency. A sizable portion of reviews describe understaffing, inconsistent communication, and situations where vital signs, medications, and therapy schedules were not managed with the expected rigor. Several families allege neglect, dehydration, UTIs, bedsores, or other avoidable complications, sometimes after lengthy delays in care or lapses in turning and hygiene. Some accounts point to a disconnect between frontline staff and administrators, with leadership not always following through on concerns or providing timely updates. The recurring pattern is not uniform across the building, but the negatives are significant enough that they cannot be dismissed in a decision without direct scrutiny.
The key pros - engaged activities, family involvement, perceived warmth of staff, and solid respiratory care - do offset the best-case scenarios only if care is consistent and well-coordinated at the administrative level. When the leadership team is responsive and the care team functions cohesively, these strengths create a genuinely welcoming environment where residents can participate, socialize, and maintain dignity. When leadership falters or staffing becomes thin, however, those same strengths fade quickly, and risks that previously seemed manageable become critical. The facility's recent turnover and management shifts may bode well for improvement, but the variability in experience remains a central consideration for families evaluating risk and reward.
Practically, families should visit with a clear checklist: request to meet the current director of nursing and the administrator, observe a shift at multiple times, and speak directly with therapy and dietary teams. Inspect room cleanliness, supply availability, and the cadence of assistance during routine needs. If rehabilitation and daily oversight are non-negotiables, seek assurances about PT/OT frequency, medication administration procedures, and incident follow-ups. For those who prize a socially rich, active environment and value a facility that feels like a community, The Rio can deliver, provided confirmable documentation exists that demonstrates sustained improvements in staffing, communication, and clinical oversight. For residents with high medical acuity or prior red flags in care, alternative options may prove safer and more predictable.
124 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Antonio International (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Rio at Mission Trails in San Antonio, TX is a vibrant assisted living community that offers an array of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a range of amenities, including a beauty salon for pampering and grooming needs, cable or satellite TV for entertainment, and a computer center for staying connected with loved ones.
Residents at The Rio can enjoy delicious meals in the dining room with restaurant-style dining, where special dietary restrictions are accommodated. The community also offers two cafes nearby for additional dining options. For those who prefer to cook their own meals, fully furnished apartments feature kitchenettes.
Maintaining an active lifestyle is easy at The Rio as it provides a fitness room and wellness center to promote physical health. Residents can engage in fitness programs and participate in resident-run activities or scheduled daily activities. Planned day trips are also organized for residents to explore the local area.
The community prioritizes the mental wellness of its residents by offering a mental wellness program, ensuring that each individual's emotional needs are met. Additionally, 24-hour call systems and supervision provide peace of mind for both residents and their families.
Transportation arrangement services are provided for both non-medical purposes and doctor's appointments. For further convenience, move-in coordination is available to assist residents during the transition process. Housekeeping services ensure cleanliness and tidiness throughout the community.
Residents can enjoy outdoor spaces such as gardens for relaxation and socialization. For leisurely activities indoors, there is a gaming room and a small library.
Additionally, The Rio aims to create a sense of community among its residents by providing concierge services and encouraging social interaction through planned activities. Nearby amenities include pharmacies, physicians' offices, restaurants, places of worship, hospitals, and transportation services.
Overall, The Rio at Mission Trails offers an enriching living experience with its comprehensive amenities and personalized care services tailored to meet the unique needs of each resident.
The Rio At Mission Trails is located at 6211 South New Braunfels Avenue, San Antonio, TX 78223 in Wilson County, Texas
The Rio At Mission Trails on seniors.fyi includes 5 photos including images showing interior, building, brick, lobby, seating area, reception desk, office, healthcare, and more.
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