Union Pines Apartments is an independent living community in San Antonio, TX.
Information last verified:
1707 Pleasanton Rd, San Antonio, TX 78221
For more information about senior living options: (866) 208-4318
2.8 from 51 reviews
5 stars
20
4 stars
2
3 stars
2
2 stars
2
1 stars
25
Overall Review of Union Pines Apartments
caveat10 reviews mention this
Maintenance delays hurt daily life
Maintenance can take weeks to months, and some residents say issues remain unresolved.
Several residents describe maintenance as slow or incomplete, including repeated work orders and long waits for repairs. Complaints mention serious items like water leaks, electrical problems, sink and toilet issues, and central air needing multiple visits. A number of reviews also say the apartment wasn’t receiving needed repairs at all, including accounts of no hot water or no AC.
caveat7 reviews mention this
Leaky units and mold concerns
Residents raise recurring concerns about leaks and unsafe or unhealthy conditions.
Some reviews directly call out mold as a health hazard. Others describe constant leaks that can lead to floods, along with ongoing problems like water being turned off without notice. There are also mentions of pests in the broader complaints about upkeep, reinforcing that residents don’t always feel issues are being handled quickly or effectively.
caveat4 reviews mention this
Paperwork and wait times frustrate
Some residents report problems with paperwork and long wait timelines.
Reviews mention an 8 to 10 month waiting list and difficulties with document handling. Others describe being treated poorly when submitting proof of income and feeling forced into repeated paperwork. Even among mixed comments, several residents say it can take months to get work orders completed.
caveat3 reviews mention this
Parking and towing feel inconsistent
Parking pass and towing complaints come up more than once.
Some residents say a car was towed and that the office should have someone available to handle those situations. Others mention disputes about parking passes and towing even when passes are displayed. There are also complaints about the office being difficult to reach, which residents connect to how towing issues get handled.
common8 reviews mention this
Staff support varies by experience
Residents describe both very helpful support from some staff and very poor treatment from others.
A group of reviews are positive about particular team members, calling out friendly, patient help with applications and moving in. Residents also mention maintenance staff being dependable and reachable at all hours, and they credit specific people for communicating well. At the same time, other reviews complain about rudeness, poor communication, and staff members being hard to reach, so experiences appear uneven.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Types of Care
Independent Living
Transportation
San Antonio International (12 miles away)
Nearby Places of Interest
This part of San Antonio, Texas, offers a convenient and diverse range of amenities for senior living. With multiple physicians' offices located within a few miles, access to medical care is easily accessible. Nearby pharmacies provide convenience for managing medications. Places of worship are also close by for spiritual needs. Transportation options are available with a car rental service nearby and easy highway access. Hospitals are within a reasonable distance in case of emergencies. The area also offers parks and cafes for leisure activities and socializing. Overall, this neighborhood provides a well-rounded environment for seniors looking to live comfortably in San Antonio.
Physicians
Hugo Alonzo Rojas (0.4 miles)
Trevino Family Clinic (1.1 miles)
Wesley Primary Care (1.5 miles)
Dr.Abraham-Cox Office (3.3 miles)
Kidney Treatment Center-East (3.7 miles)
John A Campagna (4.3 miles)
San Saba Medical Building (4.3 miles)
Restaurants
Wendy's (0.6 miles)
Whataburger (1.1 miles)
Taco Cabana (1.1 miles)
McDonald's (1.6 miles)
Taco Cabana (1.6 miles)
Mama Margie's Mexican Restaurant (2 miles)
Chick-Fil-A (2.2 miles)
Pharmacies
Walgreens (1 miles)
Walgreens (1.9 miles)
Walgreens (1.9 miles)
CVS Pharmacy (2.4 miles)
Health Mart Pharmacy (3 miles)
Walgreens (3.4 miles)
CVS Pharmacy (4.1 miles)
Places of Worship
Mission San Jose (1.5 miles)
Mission Concepcion (1.9 miles)
Second Baptist Church (5.6 miles)
Temple Beth-El (5.8 miles)
St Ann's Catholic Church (5.9 miles)
Primera Iglesia Bautista Mexicana-San Antonio (7.3 miles)
Muslim Mosque Lackland AFB (7.5 miles)
Transportation
Enterprise Rent-A-Car (2 miles)
Exit 567/Fredericksburg Rd/E (6.1 miles)
Hospitals
San Antonio State Hospital (2.8 miles)
University Health System (5 miles)
Innova Hospital San Antonio (5.6 miles)
Wilford Hall Ambulatory Surgical Center (7.4 miles)
The Sandwich Generation comprises adults managing the dual responsibilities of caring for aging parents and raising children, leading to significant emotional, logistical, and financial challenges. This situation is exacerbated by longer life expectancies and cultural expectations, necessitating effective coping strategies and support resources to alleviate caregiver stress and burnout.
The article highlights eight essential assistive devices that improve the independence and safety of older adults, addressing issues related to mobility, balance, vision, hearing, and dexterity. It emphasizes the importance of proper selection guided by healthcare professionals to enhance seniors' quality of life while allowing them to age in place.
The article offers detailed guidance on the financial complexities of nursing home care, covering costs, payment methods, and alternative funding strategies while emphasizing the importance of proactive planning and legal considerations for individuals and families making care decisions.
Union Pines Apartments photos
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Independent Living
San Antonio International (12 miles away)
Prime location with dining, healthcare, worship, nature, and transportation options nearby.
Understanding the Sandwich Generation: Stress and Responsibilities for Multigenerational Caregivers
8 Essential Assistive Devices for Older Adults
Navigating the Financial Road to Nursing Home Care: In-Depth Guidance and Resources