Highland Gardens Assisted Living and Personal

Pros

• Highland Gardens Group, LLC receives praise for their commitment to extraordinary customer service.
• Customers appreciate the courteous and friendly nature of all staff members at Highland Gardens Group, LLC.
• The company goes above and beyond to ensure that customers' questions are answered satisfactorily.
• Customers feel important and valued when interacting with Highland Gardens Group, LLC.
• The homey residence at Highland Gardens is well-regarded for its caring atmosphere towards a small group of residents.
• Caregivers at Highland Gardens are praised for being friendly and mindful.
• The owners' presence on the premises and their availability around the clock contribute positively to the overall experience at Highland Gardens.
• The cleanliness and competent staffing at Highland Gardens make it an amazing place according to one satisfied customer.
• Visitors can feel the love and compassion when stepping into Highland Gardens.
• Although not chosen by one reviewer due to specific requirements, they express interest in living at Highland Gardens in the future when they need assisted care services.

Cons

• The lack of private rooms at Highland Gardens Group, LLC was a drawback for the reviewer's mother.
• The reviewer did not choose Highland Gardens due to their system being incompatible with their mother's wandering at night.
• The reviewer's aunt lived at Highland Gardens for a while, but it did not meet the preference for private rooms that their mom desires.

Review

Highland Gardens Group, LLC is receiving a tremendous amount of praise for their exceptional commitment to providing extraordinary customer service. Numerous reviewers have highlighted the courteous and friendly nature of the staff members at Highland Gardens, who consistently go above and beyond to ensure that all inquiries and concerns are addressed promptly and thoroughly. One reviewer appreciates how they make them feel important and valued as a customer, an aspect that is often lacking in many companies today.

Furthermore, it is evident that Highland Gardens is not just focused on exceptional customer service, but also on creating a warm and welcoming environment for their residents. One individual expresses their admiration for the homey atmosphere that this residence offers, as well as the attentive and friendly caregivers who provide care for a small group of residents. The fact that the owners live on the premises and are always available demonstrates their dedication to ensuring the well-being of their residents.

Another reviewer shares their excitement about spending their golden years at Highland Gardens, expressing confidence in the quality of care they will receive. This sentiment speaks volumes about the trustworthiness and reputation of this facility. The cleanliness of the establishment has also been commended, with one reviewer emphasizing its immaculate condition.

Moreover, it becomes evident that Highland Gardens is not only highly regarded by its residents but also by professionals in the industry. One individual applauds the founder's involvement with TORCH (Texas Organization Resident Care Homes), further attesting to the credibility and expertise behind this establishment. Although this reviewer did not choose Highland Gardens due to specific requirements related to a wandering loved one, they still acknowledge the love and compassion felt when entering this facility.

Lastly, it is important to note that while many reviewers have praised Highland Gardens for its positive attributes, some express preferences or specific needs which may not be met by this particular facility. For instance, one reviewer mentions that private rooms are not available at Highland Gardens - an aspect which may be crucial for some potential residents.

In conclusion, Highland Gardens Group, LLC is celebrated for its commitment to providing extraordinary customer service and creating a warm and welcoming environment. The staff members are commended for their courtesy and friendliness, going the extra mile in ensuring that all questions are thoroughly answered. The dedicated caregivers and involved owners contribute to the homey atmosphere that residents experience at this facility. The cleanliness of Highland Gardens has been highlighted by reviewers, further cementing its reputation as a reputable establishment. Furthermore, the involvement of the founder with TORCH reflects the professionalism and expertise associated with this facility. While it may not meet all individual preferences or specific needs, Highland Gardens continues to receive overwhelming positive feedback from residents and their families alike.

This part of San Antonio, Texas, offers a diverse range of amenities for senior living. With numerous restaurants such as Taco Cabana and Chick-Fil-A nearby, residents can enjoy convenient dining options. In terms of healthcare, there are several pharmacies including Walgreens and CVS Pharmacy within a close distance. Hospitals such as Innova Hospital San Antonio and University Health System are also easily accessible for medical needs. Additionally, there are several physicians' offices in the area for ongoing healthcare support. For spiritual well-being, places of worship like Mission San Jose and St Ann's Catholic Church provide opportunities for community involvement. Transportation options are available through Enterprise Rent-A-Car and nearby highway access points. Lastly, cafes like Starbucks offer relaxing spots to socialize with friends or unwind with a cup of coffee. Overall, this neighborhood provides a mix of essential services and recreational opportunities for seniors looking to settle in a vibrant area of San Antonio.

Restaurants

• Taco Cabana (0.1 miles)
• Taco Bell (0.5 miles)
• Las Palapas (1.6 miles)
• McDonald's (1.9 miles)
• McDonald's (2 miles)
• Chick-Fil-A (2.1 miles)
• Wendy's (2.9 miles)

Pharmacies

• Walgreens (0.5 miles)
• Walgreens (2.1 miles)
• Walgreens (2.4 miles)
• Walgreens (3.5 miles)
• Walgreens (3.5 miles)
• CVS Pharmacy (4 miles)
• Walgreens (4.1 miles)

Hospitals

• San Antonio State Hospital (0.9 miles)
• Innova Hospital San Antonio (2.7 miles)
• US Army (6.2 miles)
• San Antonio Military Medical Center-SAMMC (6.4 miles)
• University Health System (6.8 miles)

Physicians

• Dr.Abraham-Cox Office (1.4 miles)
• Kidney Treatment Center-East (2.1 miles)
• Southeast OB-GYN Associates PA (2.6 miles)
• Trevino Family Clinic (2.9 miles)
• Hugo Alonzo Rojas (3 miles)
• John A Campagna (4.1 miles)
• Wesley Primary Care (4.4 miles)

Places of Worship

• Mission San Jose (1.6 miles)
• Mission Concepcion (2.4 miles)
• Second Baptist Church (3.4 miles)
• Temple Beth-El (5.8 miles)
• St Ann's Catholic Church (6.2 miles)
• Primera Iglesia Bautista Mexicana-San Antonio (8.2 miles)

Transportation

• Enterprise Rent-A-Car (1.8 miles)
• Exit 567/Fredericksburg Rd/E (6.5 miles)

Cafes

• Starbucks (2 miles)
• Starbucks (4.2 miles)
• Starbucks (4.8 miles)
• The Trading Post (6.8 miles)
• Habibi Cafe (7.1 miles)
• Starbucks (8.6 miles)

Parks

• Palo Alto Park (6.4 miles)
• Woodlawn Lake Park (6.8 miles)