Sunrise Nursing & Rehab Center
Save50 Briggs Street, San Antonio, TX 78224
For more information about senior living options: (844) 490-3973
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The reviews describe the experience as wonderful, noting a clean facility and attentive caregivers. Excellent customer service and overall cleanliness are consistently highlighted. Families express gratitude for caring, attentive staff and compassionate administrators. The nursing staff is described as great, professional, and dedicated. Visitors report friendly, helpful front-desk staff and a welcoming environment. Pauline Barrera, the Marketing Director, is described as exceptional, kind, and supportive. Gabby, the administrator, is described as attentive, caring, and professional. Sunrise Nursing & Rehabilitation Center is praised for compassionate care and dedication to residents. Transportation staff, such as Leann, are appreciated for punctual and safe service. Activities are described as enjoyable and engaging for residents.
A reviewer claimed the facility provided poor care, noting missing medications and residents left soiled for hours due to understaffing. A reviewer warned others not to enroll a loved one there, alleging that positive reviews are untruthful. A reviewer reported a strong urine odor throughout the facility. A reviewer described staff as rude or uncaring, including a dietary manager who spoke harshly to a resident. A reviewer said no one answers the door on weekends. A reviewer reported theft of a resident's pictures and lack of timely response from staff. A reviewer described a male nurse as condescending and unhelpful when asked to assist.Sunrise Nursing & Rehabilitation Center draws a wide range of experiences from families and visitors, revealing a place where care can feel both comforting and deeply troubling depending on who you ask and when you visit. On one hand, many people speak highly of the staff, the kindness they encounter, and the cleanliness that makes their loved ones feel secure. They describe smiling front desk personnel, attentive nurses and CNAs, and activities that keep residents engaged. Several accounts highlight individual staff members who went above and beyond, with praise for social workers, administrators, and the marketing team. A number of visitors appreciate how some nurses and aides matter-of-factly handle daily routines, coordinate care, and communicate with families, and they repeatedly acknowledge caring, patient, and professional attitudes. It's clear that, for many, the environment shines when care teams are on site and receptive to families' questions and concerns.
Yet the same place is remembered by other families for experiences that raise serious safety and quality-of-care concerns. One family recounts a February-to-March 2025 decline in their mother, who had Parkinson's without complications at admission. They allege a cascade of failures: blood pressure medication not given for hours, delays in changing adult diapers, and a care rhythm that left their mother soiled for extended periods. They describe an incident where, after attempting to assist with a restroom, their mother fell and hit a door, with the implication that understaffing and insufficient help contributed to harm. They also say their loved one began having seizures and was still denied medications, ultimately leading to the family pulling her home before she passed away the next day. In their view, the tragedy points to systemic issues in staffing and accountability, and they express a strong belief that the facility bears responsibility for the sudden, heartbreaking loss.
Beyond these specific events, concerns about ongoing safety and daily operations surface in several other reviews. A recurring theme is the adequacy of staffing - some visitors feel there are never enough hands to meet residents' needs, while others recall moments when care providers seemed stretched thin. Several commenters note that call bells go unanswered for long periods, and that the overall responsiveness of the nursing staff can be inconsistent. This frustration is amplified by anecdotes about patients experiencing pain or discomfort without timely relief, and by mentions of falls or near-falls when help was not readily available. The physical environment also comes under scrutiny: multiple reviews describe hallways and common areas with overpowering odors, including smells of urine, while others recall clean, fresh spaces and pleasant entrances. These sensory contrasts underscore how impressionistic care can be from visit to visit.
The interpersonal dynamics within the facility add another layer of complexity. Some reviewers praise the warmth and dedication they witness, pointing to social workers, administration, and department heads who demonstrate genuine concern, empathy, and proactive communication. Others report friction, including perceptions of rude or dismissive interactions, staff who appear distracted by personal devices, and concerns about inconsistent adherence to rules and procedures. There are references to specific individuals - administrators and caregivers - whose names come up with a mix of gratitude and critique. There are even moments of tension around policy enforcement, such as differences in how smoking breaks or visitation rules are applied, which can leave families feeling uncertain about what to expect during visits or over weekends.
The facility's governance and response to problems also emerge as a point of contention. A notable incident involves a long-running concern about missing photos in a resident's room, followed by a publicized exchange with staff about accountability and resolution. Some families feel their concerns are acknowledged and addressed - sometimes with expedient follow-up and transparent communication - while others report difficulty getting names and responses, especially when trying to reach specific staff members. The presence of praise for certain leaders and staff alongside complaints about general management creates a sense that Sunrise contains both strong, compassionate advocates for residents and a subset of team members whose performance can be uneven.
For families weighing Sunrise Nursing & Rehabilitation Center, the experiences described paint a nuanced picture: this is a place that can feel like a sanctuary of kindness and companionship on some days, and a source of anxiety on others. The most actionable takeaway is to approach placement with a plan for due diligence and ongoing engagement. Prospective families should inquire about staffing ratios per shift, medication administration protocols, and the process for monitoring and responding to call bells; they should observe how quickly doors are opened and how staff interact with residents and visitors. It's also wise to visit at different times - weekdays and weekends - to gauge consistency, and to speak directly with multiple staff members across departments, including administration, nursing, dietary, and activities.
In addition, families may want to clarify policies around documentation, incident reporting, and how concerns are escalated and tracked over time. If possible, request a tour that includes the kitchen, laundry, and activity areas to get a sense of cleanliness, hygiene, and resident engagement. For those with loved ones who require complex medical care, discuss care plans in detail, including how potential medication gaps are prevented and how urgent issues are communicated to family members. And as always, trust your instincts during a visit: attentive care, respectful communication, and a safe, clean environment should feel consistent and reassuring, not episodic or sporadic. While the experiences vary, the best approach is staying informed, asking pointed questions, and advocating for the level of care that gives you confidence in your loved one's daily well-being.
119 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Antonio International (13 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sunrise Nursing & Rehab Center in San Antonio, TX is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
Our residents can enjoy convenient on-site amenities such as a beauty salon, computer center, gaming room, small library, fitness room, and outdoor space to relax and socialize. They can also stay connected with high-speed internet access throughout the community.
Our dining experience is designed to replicate restaurant-style dining, with special dietary restrictions taken into consideration. Our professional kitchen staff prepares delicious and nutritious meals, while our dining room provides a welcoming atmosphere for residents to enjoy their meals.
We understand the importance of providing top-notch care services to our residents. That's why we offer 24-hour call system and supervision, assistance with activities of daily living including bathing and dressing, assistance with transfers, medication management, diabetes diet management, meal preparation and service, transportation arrangement (non-medical), and specialized dietary plans.
At Sunrise Nursing & Rehab Center, we believe in maintaining an active lifestyle for our residents. We provide various activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities to encourage engagement and enhance mental wellness.
Located in San Antonio, TX, our community benefits from its close proximity to parks for outdoor recreation opportunities. There are also several pharmacies available nearby for easy access to medications. Residents have convenient access to physicians for medical care needs. Additionally, there are numerous restaurants nearby that provide dining options outside of the community.
We understand the importance of spirituality in our residents' lives. Therefore, we have places of worship located nearby for those who seek spiritual fulfillment.
With our commitment to quality care and a vibrant lifestyle within a modern setting, Sunrise Nursing & Rehab Center is the ideal choice for seniors seeking a comfortable assisted living community in San Antonio.
Sunrise Nursing & Rehab Center is located at 50 Briggs Street, San Antonio, TX 78224 in Bexar County, Texas
Sunrise Nursing & Rehab Center on seniors.fyi includes 5 photos including images showing bedroom, parking, interior, decor, building, dining, entrance, architecture, and more.
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