Hunters Pond Rehabilitation & Healthcare Center

Pros

• The staff at Hunters Pond are friendly and knowledgeable.
• The facility is beautiful and well-maintained.
• The new company that has taken over is doing a great job.
• The staff at Hunters Pond are polite, diligent, and handle their patients with care.
• The cleaning people are friendly and helpful.
• The therapy group at Hunters Pond is great and helps patients learn to walk again.
• The residents at Hunters Pond feel like one big happy family.

Cons

• "I Am laying here in filth with my call light being ignored and no pain meds in sight even though they knew I was coming."
• "My dad's meal last night was a ham and cheese sandwich and some coleslaw and that was supposed to be a 'double portion'."
• "There's no nurse call button where you can actually talk to someone - simply a button to push and eventually whenever they feel like it someone will make their way to the room."
• "We will be looking to get him moved."
• "My poor 87 year old grandpa was constantly drugged and dozing off, we waited 2 hours just for his diaper to be changed."

Review

Hunters Pond has received a mix of positive and negative reviews from its residents and their families. One reviewer who was transferred from Methodist Hospital had a highly negative experience, stating that they were ignored, left in filth, and not given the pain medication they needed. They strongly advised against going to this facility. However, another reviewer who took a tour of the facility found it beautiful and was impressed with the friendly staff who answered all of their questions. They noted that the patients were well-groomed and the place was clean. The reviewer felt knowledgeable and comfortable about potentially placing their brother at Hunters Pond.

Another reviewer expressed disappointment with the services provided to their father, mentioning inconsistencies in staff availability and food portions. They also criticized the lack of a nurse call button where one can speak directly to someone for assistance. On multiple occasions, family members had to step in to help due to slow staff response times. Despite some nice staff members, the review indicates that there is a shortage that compromises quality of care.

In contrast, a positive review praised Hunters Pond for its polite and diligent staff who provided excellent care during their mother's three-week stay after knee surgery. The reviewer felt confident in addressing any concerns or issues as they arose, noting that the front desk promptly handled them. Although there were some complaints about the food from their mother, overall, she received good care from attentive employees.

A short thank-you note from Antonio's family expressed gratitude for his excellent care at Hunters Pond. They commended the cleanliness of his room, attentive staff responses to calls, and Antonio's lack of complaints during his stay.

One resident shared their personal experiences at Hunters Pond during two stays at the facility. They highlighted how welcoming and family-like the atmosphere was among both residents and staff members. The therapy group was praised for helping them regain mobility, while activities in a special room brought joy through laughter and camaraderie among residents. The dining area and food quality were also positively mentioned, with meals prepared to maintain health and snacks provided as needed. The cleanliness of the facility was commended, along with the friendly and helpful cleaning staff. Overall, the reviewer felt at ease knowing their loved ones were well-cared for at Hunters Pond.

Lastly, a highly negative review mentioned concerns about their grandfather's deteriorating condition while at this nursing home. They believed he was overmedicated and constantly sleepy, leading to a loss of independence. They mentioned waiting for hours for basic care needs to be met. After moving their grandfather to another facility, they discovered that heavy medications were being prescribed solely to make him sleep and reduce his activity level. The reviewer concluded by stating they wouldn't recommend Hunters Pond even to their worst enemy.

In summary, Hunters Pond has received both positive and negative feedback from residents and their families. While some reviewers praised the cleanliness, caring staff, activities, and atmosphere of the facility, others expressed disappointment with inconsistent services, lack of staff availability, issues with medication management, and slow response times. It is important for individuals considering this facility to weigh these various experiences when making a decision about placement or care options.

Parks

• Palo Alto Park (1.3 miles)
• Solana Ridge Park (6 miles)
• Lackland Terrace Park (8.8 miles)
• Woodlawn Lake Park (9.1 miles)

Restaurants

• Lin's International Buffet (2.2 miles)
• Mama Margie's Mexican Restaurant (2.5 miles)
• Chick-Fil-A (2.6 miles)
• Taco Cabana (3 miles)
• Brenda's Burgers (3.1 miles)
• Wendy's (3.7 miles)
• Chamoy Dreams (4.4 miles)

Pharmacies

• CVS Pharmacy (2.5 miles)
• Walgreens (2.7 miles)
• Walgreens (4.1 miles)
• CVS Pharmacy (4.7 miles)
• Walgreens (5 miles)
• Health Mart Pharmacy (5.8 miles)
• Walgreens (6.9 miles)

Physicians

• Hugo Alonzo Rojas (3.7 miles)
• Wesley Primary Care (3.7 miles)
• Trevino Family Clinic (4.9 miles)
• Dr.Abraham-Cox Office (6.1 miles)
• Kidney Treatment Center-East (7.7 miles)
• San Saba Medical Building (7.9 miles)
• John A Campagna (8.1 miles)

Transportation

• Enterprise Rent-A-Car (4.8 miles)
• Exit 567/Fredericksburg Rd/E (9.4 miles)

Places of Worship

• Mission San Jose (4.9 miles)
• Mission Concepcion (5.9 miles)
• Muslim Mosque Lackland AFB (6.5 miles)
• King Of Glory Of San Antonio (6.8 miles)
• Chapel Hill United Methodist Church (8 miles)
• Resurrected Life Church (9 miles)
• Shalimar Baptist Church (9 miles)

Hospitals

• San Antonio State Hospital (5.9 miles)
• Reid Health Services Clinic (6.7 miles)
• Wilford Hall Ambulatory Surgical Center (7.2 miles)
• University Health System (7.2 miles)
• Innova Hospital San Antonio (8.9 miles)

Cafes

• Starbucks (6.6 miles)
• Starbucks (6.9 miles)
• Starbucks (8.1 miles)
• Starbucks (8.8 miles)