Hunters Pond Rehabilitation & Healthcare Center in San Antonio, TX
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9903 Hunters Pond, San Antonio, TX 78224
For more information about senior living options: (844) 490-3973
The facility treats patients very well and provides prompt attention. The staff are friendly, courteous, and professional. The facility is clean and maintains a positive environment. The therapy and nursing teams provide attentive, compassionate care. Residents and their families feel welcomed and supported by the staff. The meals are delicious and kitchen staff can customize meals for residents. The staff consistently go above and beyond to meet patients' needs. The atmosphere feels like home and residents feel safe and cared for. The administration is responsive and supportive, contributing to a high-quality experience.
The dad received a snotty response from a CNA and the charge nurse. The night staff is not responsive to requests for help. The facility is not recommended after an infection occurred and hospitalization; nursing staff was slow, CNAs didn't turn patients, and there was little urgency. The kitchen was the negative area; the food could use improvement. The place was described as a death sentence due to neglect and delayed care. A patient waited over 24 hours for a CT scan after a fall, and medications were not clearly identified. The facility was accused of deceptive practices and withholding information from next of kin, with concerns about transparency. The facility was deemed unsafe, with reports of a patient having trouble breathing and dangerously low oxygen levels before care was provided.Hunters Pond is best suited for families that want a rehabilitation-focused skilled-nursing setting with a clearly patient-centered approach, where therapy and daily activities are prioritized and the environment feels clean, welcoming, and almost home-like. The facility consistently earns praise for its therapy team, with many residents making real progress and families noting attentive, compassionate treatment from CNAs, nurses, and therapists. For seniors recovering from surgery, dealing with pneumonia or needing ongoing rehabilitation, Hunters Pond offers a robust array of therapy services, structured routines, and opportunities for family involvement that can make a difficult transition smoother.
Those who should consider alternatives are typically families that cannot tolerate inconsistent staffing or delayed responses on a 24/7 basis. A recurring thread in the reviews is uneven staffing, particularly on night shifts, which can translate into delayed assistance and questions left unanswered for long periods. Several statements point to critical lapses in responsiveness, sometimes coupled with concerns about medication administration timeliness or gaps in safety monitoring. If 24-hour attentiveness, rigorous infection control, and transparent, consistently reliable communication are non-negotiable, it makes sense to compare other facilities before committing to Hunters Pond.
The key pros at Hunters Pond - cleanliness, a warm, orderly atmosphere, and a therapy-forward culture - offers a meaningful offset to the cons when families prioritize rehab outcomes and daily engagement. Reviewers repeatedly highlight that the facility is well maintained, with a calm, cheery ambiance and staff who are courteous and respectful. The therapy teams earn frequent accolades for their competence and for tailoring programs to individual needs. When a resident's goals align with recovery-oriented services, these strengths can produce tangible improvements in function and mood, and family members often feel reassured by the hands-on involvement of therapists, nurses, and even admissions staff who navigate insurance and logistics.
On the care and staff side, Hunters Pond often delivers above expectations in the moments that matter. Numerous accounts single out colleagues like Lilly F., Amanda, Denise, and a slate of therapists who go "above and beyond" to ensure comfort and progress. Positive experiences extend to admissions and front-desk staff who facilitate smooth check-ins and ongoing family communication. Recent observations of improved leadership and ownership suggest a trajectory toward more consistent operations, with families noting that the facility has become more organized and focused on dignity and relationship-building. For families who value staff stability, these signals are encouraging, even as they recommend verifying current staffing levels on the day of admission.
Nevertheless, safety and transparency concerns surface in several reviews, reminding that no rehab center is perfect. A subset of residents and families report serious frustrations - claims of unsafe conditions, delayed care, and even allegations of deceptive practices or inadequate response to emergencies. Complaints about bed bugs, infection episodes, and questions about medication management or disclosure of information to families indicate potential gaps in oversight and communication. The presence of mixed reviews on call systems, kitchen quality, and overall safety means due diligence is essential: ask for current floor-by-floor staffing rosters, request a tour during peak hours, and talk to current residents or families about how concerns are handled in real time.
In practical terms, a decision to choose Hunters Pond should center on concrete priorities. If rehabilitation success, a clean and inviting setting, and care teams that demonstrate warmth and professionalism are paramount, Hunters Pond can be a strong, credible option - especially in light of positive notes about new ownership and the ongoing commitment to resident dignity. If, however, a family cannot tolerate inconsistent night staffing, or needs highly reliable, rapid responses 24/7, or demands meticulous transparency and infection control, it is wise to compare alternatives in the San Antonio area. The best course is to visit, ask pointed questions about staffing patterns and emergency responsiveness, and speak with several families with similar care needs to gauge whether the current operation aligns with the specific expectations and safety standards desired.
128 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Antonio International (15 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hunters Pond Rehabilitation & Healthcare Center in San Antonio, TX is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a homely atmosphere with fully furnished accommodations featuring private bathrooms and cable or satellite TV.
Residents can enjoy delicious meals in the restaurant-style dining room, which caters to special dietary restrictions. Additionally, there is a beauty salon on-site for grooming needs, as well as a fitness room and wellness center for physical health maintenance. A computer center and Wi-Fi/high-speed internet are available for staying connected with loved ones.
Hunters Pond offers various activities to keep residents engaged and entertained throughout their stay. These include resident-run activities, fitness programs, planned day trips, and scheduled daily activities. The community also provides concierge services to assist with any personal needs or requests.
Care services at Hunters Pond include 24-hour call system and supervision, assistance with activities of daily living such as bathing and dressing, medication management, and transportation arrangement for non-medical purposes as well as doctor's appointments. A mental wellness program is implemented to support the emotional well-being of residents.
The community's convenient location ensures easy access to nearby parks, pharmacies, physicians' offices, restaurants, places of worship, and transportation options.
At Hunters Pond Rehabilitation & Healthcare Center in San Antonio, TX, residents can expect exceptional care in a comfortable environment that promotes independence and enriching experiences.
Hunters Pond Rehabilitation & Healthcare Center is located at 9903 Hunters Pond, San Antonio, TX 78224 in Bexar County, Texas
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Landscaping
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