The Reserve At Richardson

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  • Interior

    A well-arranged dining table featuring elegant napkins and a decorative plant.

  • Decor

    A stylish and inviting living room featuring modern decor, a cozy fireplace, and vibrant color accents.

  • Living Room

    A cozy corner featuring colorful cushions and a tray set on a bed.

  • Building

    A view of a commercial building under a blue sky with scattered clouds.

  • Bedroom

    A patient resting in a hospital room, surrounded by medical equipment and comfort items.

  • Windows

    A cozy kitchen space featuring pink walls and modern cabinetry, illuminated by natural light from a window.

  • Dining

    A beautifully arranged dining room featuring elegant furniture and warm lighting.

  • Exercise Equipment

    A well-designed physical therapy room equipped with rehabilitation tools and ample natural light.

  • Healthcare

    A modern hospital patient room equipped with comfortable beds and a welcoming atmosphere.

  • Rehabilitation

    A caregiver assisting a young patient with physical therapy in a rehabilitation setting.

The Reserve At Richardson

1610 Richardson Drive, Richardson, TX 75080

For more information about senior living options: (844) 490-3973

4 from 63 reviews
5 stars
41
4 stars
6
3 stars
3
2 stars
3
1 stars
10

Skilled Nursing Facility

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    Overall Review of The Reserve At Richardson

    Pros

    • pro The Reserve at Richardson is described as a wonderful place with an incredible team.
    • pro Roy and Shirley are praised for leadership and attentiveness, combining care and professionalism.
    • pro Sheena at the front desk is warm and welcoming, setting a positive tone on entry.
    • pro The staff are friendly and hardworking, creating a positive and comfortable environment.
    • pro The facility hosts great events, keeps the place beautiful, and makes residents feel at home.
    • pro The wound care nurse is knowledgeable and skilled.
    • pro Families consistently commend the care team for kindness, communication, and high-quality care.
    • pro The facility is well maintained, clean, and the staff are dedicated to residents' well-being.
    • pro The individualized physical therapy program contributes to recovery and increased mobility.
    • pro The Reserve is highly regarded, often described as a blessing to families and a five-star establishment.

    Cons

    • pro A reviewer claimed the facility had bedbugs and that Roy and Shirley were trying to cover the situation up.
    • pro The same reviewer described Roy and Shirley as unprofessional managers who don't care about residents, their staff, or the facility.
    • pro One reviewer waited over 2.5 weeks to place their mom for long-term care and felt admissions wouldn't return calls, accusing the facility of prioritizing rehab profits over placement.
    • pro A reviewer noted that the kitchen was lacking, implying substandard food service for a SNF.
    • pro Another commenter suggested the facility seemed to be more focused on easy rehab money than on resident care.

    Review

    The Reserve at Richardson shines through in the voices of many who have called it home or welcomed loved ones there. Across multiple reviews, the facility is described as a warm, well-run community where a devoted team - led by Roy, the administrator, and Shirley, the director of nursing - strives to combine professional care with genuine kindness. Guests repeatedly highlight Sheena at the front desk as a welcoming first impression and point to a staff that is consistently friendly, engaged, and eager to create a positive, home-like atmosphere. The sense that residents are cared for with thoughtfulness and respect comes through in every note of praise for the community, its events, its cleanliness, and the overall feeling of belonging.

    Several reviewers share personal, hands-on experiences that underscore the Reserve's strengths in staffing and care. One individual describes a prolonged stay that began with an unexpected health crisis - in the ER for pressure wounds, followed by LTAC placement and then 100 days at the Reserve. They commend Roy for being reachable with questions or concerns, acknowledge the hard work of CNAs and nurses, and single out the wound care nurse as knowledgeable. While they note the kitchen as an area that could be stronger - an observation tied to the realities of a skilled nursing facility - it's clear the overall environment, particularly the caregiving and the emotional support, left a lasting positive impression. The reviewer would consider returning if more intensive care were needed, a sentiment echoed by others who emphasize the staff's commitment to helping residents recover and thrive.

    Not every note is unblemished, and a visitor recounts a troubling experience that stands in contrast to the surrounding praise. According to this account, a resident alleged bedbugs on the premises and claimed that leadership - specifically Roy and Shirley - attempted to cover the situation. The reviewer describes the leadership as unprofessional and unsympathetic to residents and staff, and expresses sadness about the impression such claims create. This is one of the few explicit critiques embedded in a sea of strongly positive remarks, and it serves as a reminder that even well-regarded facilities can be touched by concerns that deserve attention and verification.

    Family members who live at The Reserve paint a picture of lasting, meaningful care. One reviewer notes that both their mom and dad live there and highlights the ongoing cleanliness and the way staff across departments look after residents. They credit the team with helping their mom heal a pressure injury and express deep gratitude for the staff's daily efforts. The sentiment across these accounts is that the Reserve is more than a place to live; it is a community where residents feel valued, supported, and able to maintain dignity as they navigate health challenges.

    Beyond individual care, several narratives speak to the broader atmosphere - the facility's beauty, daily activities, and a sense of being part of a family. One commenter simply says "Great facility! Great staff!!" while another emphasizes the importance of human touch and emotional support in healing, naming several staff members who made a tangible difference during recovery. Administrative responsiveness, dietary service, and the general atmosphere of a well-maintained building all feature in the positive assessments, with residents and families noting that the environment itself contributes to healing and comfort.

    Therapeutic services receive particular attention as a driver of positive outcomes. A guest recovering from hip replacement credits a personalized physical therapy plan for a speedy return to mobility and daily routines, expressing appreciation not only for therapists but for the administrative team that helps coordinate care and ensure access to services. Another family highlights a well-organized approach at the outset of a stay, including a group meeting with staff and family to chart an action plan, as well as enjoyable daily activities designed to enliven days and build morale during rehab. While a reviewer mentions that the food could improve, the overall impression remains one of effective rehab support, clear communication, and a strong emphasis on quality of life.

    Several accounts center on long-term residency and the relationships that form over time. A father who has been a permanent resident for several years receives repeated praise for kindness and dignity shown by staff, with specific recognition given to Charisma and a broad team of nurses, aides, and therapists who contribute to his comfort and well-being. The reviewer, a retired nurse, commends the facility's communication with family and vigilance in addressing concerns promptly. A family member also notes coworkers across departments who take the time to pitch in during lunchtime to help residents, illustrating a culture of care that extends beyond routine tasks. These testimonials collectively convey a belief that The Reserve at Richardson is not merely a place to reside, but a supportive community where generations of staff invest in residents' quality of life.

    An equally strong note comes from those who have witnessed the facility's impact through specific acts of kindness and attention. A caregiver praises frontline and support staff for their emotional support and human-centered care, describing how the team's approach to healing - combined with efficient administrative operations - created a strong sense of safety and trust. A family expresses gratitude for the front-desk staff and for the case coordinator who navigated insurance and placement, underscoring how proactive planning and collaborative communication can turn a challenging transition into a smooth, hopeful experience. The wrap-up across these testimonials is that The Reserve at Richardson stands out for its commitment to humane, individualized care, where families feel heard and residents feel respected.

    In sum, The Reserve at Richardson emerges as a community of care, resilience, and connection. The majority of reviews celebrate Roy's leadership, Shirley's nursing expertise, and Sheena's welcoming presence, alongside a broad team that brings warmth, competence, and a can-do spirit to daily life. Residents and families recount stories of healing, dignity, and joy - whether through wound care, physical therapy, social engagement, or simply the comfort of clean rooms and friendly faces. While a few reservations exist - ranging from a critical second-hand allegation about bedbugs to concerns about long admissions and food quality - the prevailing message is one of a five-star, people-first facility that many would eagerly recommend to others seeking a caring, well-run place to recover and live.

    Features

    Housing

    • 129 resident community capacity 129 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Dallas Love (11 miles away) Dallas Love (11 miles away)
    • Dallas-Fort Worth International (19 miles away) Dallas-Fort Worth International (19 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Reserve at Richardson in Richardson, TX is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

    Our residents can indulge in various amenities such as a beauty salon, cable or satellite TV, a computer center, and a gaming room. We also provide fully furnished accommodations with private bathrooms and kitchenettes, ensuring convenience and privacy for each resident. Wi-Fi/high-speed internet is available throughout the community for easy connectivity.

    For dining options, we offer restaurant-style dining with special dietary restrictions catered to individual needs. Our residents can enjoy delicious meals prepared by our skilled culinary team. Additionally, they have the opportunity to relax in our small library or spend time outdoors in our beautiful garden.

    The Reserve at Richardson also offers care services to assist residents in their daily activities. Our dedicated staff provides 24-hour supervision and assistance with bathing, dressing, transfers, and other activities of daily living. Medication management is also provided to ensure residents' health and well-being.

    We prioritize mental wellness through our mental wellness program that promotes emotional support and cognitive stimulation among residents. Transportation arrangements are available for non-medical purposes as well as transportation to doctors' appointments.

    Residents at The Reserve at Richardson can participate in various activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities organized by our caring staff. Our concierge services are also available to cater to any personal needs or requests.

    In terms of nearby conveniences, there are two cafes, eleven pharmacies, five physicians' offices, seventeen restaurants, one transportation service facility, two places of worship and theaters nearby. Furthermore, there is easy access to medical services with one hospital located nearby.

    At The Reserve at Richardson, we strive to provide a warm and inviting environment where seniors can enjoy a comfortable lifestyle while receiving personalized care assistance when needed.

    Nearby Places of Interest

    Restaurants

    • Torchy’S Tacos (0.4 miles)
    • Guitars & Growlers (0.8 miles)
    • Pappasito's Cantina (2 miles)
    • Waffle O’licious (2.3 miles)
    • Chick-Fil-A (2.4 miles)
    • Rodeo Goat (2.5 miles)
    • Sonic Drive-In (2.6 miles)

    Transportation

    • Arapaho Center Station (0.6 miles)
    • Park Lane Station (7.3 miles)

    Theaters

    • Alamo Drafthouse Cinema (1.7 miles)
    • Cinemark Holdings (7.1 miles)
    • Alamo Drafthouse Lake Highlands (7.3 miles)

    Physicians

    • Eye Care Associates (2 miles)
    • Eminent Medical Center (2.5 miles)
    • Baylor Medical Plaza (3.9 miles)
    • The ENT & Allergy Centers of Texas (4.1 miles)
    • Elizabeth Jekot Breast Imaging Center (4.2 miles)
    • Plano Orthopedic & Sports Medicine Center (5.5 miles)
    • Dhat (6.1 miles)

    Pharmacies

    • Walgreens (2.4 miles)
    • CVS Pharmacy (2.4 miles)
    • CVS Pharmacy (2.5 miles)
    • Walgreens (2.5 miles)
    • CVS Pharmacy (3.4 miles)
    • Walgreens (3.8 miles)
    • CVS Pharmacy (4 miles)

    Places of Worship

    • Shiloh Missionary Baptist Church (3.4 miles)
    • Episcopal Church Of The Transfiguration (4.1 miles)
    • Chase Oaks Church (6.9 miles)

    Hospitals

    • The Heart Hospital Baylor Plano (4.7 miles)
    • Texas Health Presbyterian Hospital Dallas (6.6 miles)

    Cafes

    • Mimi's Star Cafe (4.8 miles)
    • Red Truck Cafe (4.8 miles)
    • Starbucks (6 miles)
    • Mozart Bakery (6 miles)
    • Starbucks (6.5 miles)
    • Starbucks (7 miles)

    Parks

    • Russell Creek Park (5.8 miles)
    • Addison Circle Park (5.8 miles)
    • Memorial Park (5.9 miles)
    • Hoblitzelle Park (6.6 miles)
    • R.P Brooks Park (6.9 miles)
    • Windhaven Meadows Park (7.5 miles)

    Frequently Asked Questions

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