The Plaza At Richardson

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The Plaza At Richardson

1301 Richardson Drive, Richardson, TX 75080

For more information about senior living options: (844) 490-3973

3 from 6 reviews
5 stars
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Skilled Nursing Facility

Overall Review

Pros

  • pro The Plaza at Richardson is noted for its cleanliness and pleasant odor, contributing to a welcoming environment.
  • pro Residents are provided with a variety of activities, including games and entertainment from visiting guests, enhancing their daily experiences.
  • pro The staff is described as caring and efficient, demonstrating compassion towards the residents.
  • pro The facility offers excellent therapy options and opportunities for participation in various wellness programs.
  • pro The recently updated Medicare rehab wing features large private rooms equipped with amenities like sleeper sofas and ample storage space.
  • pro A new enthusiastic manager has brought positive changes to the facility, including the addition of a nurse practitioner for immediate medical attention.
  • pro Residents enjoy access to well-maintained outdoor spaces with rocking chairs available for relaxation.

Cons

  • pro The staff at the facility has been reported to forget residents' dinners and medications, leading to neglect of their needs.
  • pro Residents have experienced long periods of being left in waste and urine, which raises serious concerns about hygiene and care standards.
  • pro A family member witnessed a rude staff interaction, where a resident was unfairly blamed for being left wet for hours.
  • pro There are complaints about inadequate bathing and personal hygiene practices, resulting in unpleasant body odor among residents.
  • pro A critical incident involving gross negligence led to a resident having a life-threatening experience due to lack of proper medical care and attention.
  • pro Concerns were raised about the cleanliness and overall maintenance of certain areas within the facility that have not been updated.

Review

The quality of care and living conditions in assisted living facilities can greatly impact the well-being of residents. A series of contrasting experiences at such facilities raises questions about standards, staff engagement, and overall resident satisfaction. The first review delves into alarming issues faced by a husband residing in one facility, where negligence appeared rampant. The caregiver forgot to provide dinner on multiple occasions, neglecting his lunch as well, which was left to grow cold in the hall. Additionally, there were serious accusations that medication was not administered properly, leading to an unfortunate incident where a rude employee verbally abused the husband after he had been left wet for several hours. This lack of basic care extended further; the husband often found himself lying in waste and urine for long periods—an indication of poor hygiene management that led to body odor and dental neglect due to the absence of a toothbrush.

Conversely, another review reveals a more positive picture regarding touring The Plaza at Richardson for a potential sister-in-law's residency. Upon entering this facility, it offered an immediate impression of cleanliness and order without overwhelming scents that could be distracting or uncomfortable. The reviewer noted that they only had access to a specific shared room but were impressed by the dining area and communal activities designed to keep residents engaged in games and entertainment provided by visiting performers. All these aspects seemed reassuring for families considering placement for loved ones; however, they also highlighted that no establishment is flawless.

In stark contrast to this favorable account is another testimony from someone whose mother experienced life-threatening neglect during her short stint at The Plaza for rehabilitation services. Over two weeks, critical care alarms went unnoticed as her catheter remained unchanged and her dressing went unattended until infections developed so severely that she required an extended hospitalization lasting four months due to gross negligence on the part of the facility's staff.

Amidst these contrasting reports about The Plaza at Richardson emerges yet another perspective highlighting exceptional service delivered by dedicated staff members who genuinely seem committed to engaging residents through various activities. Observers have noted cheerful atmospheres alongside skilled nursing assistance reflecting compassion towards those in their care. While some criticisms linger regarding food quality—described as institutional—the programs available at this facility are plentiful and inclusive of physical wellness initiatives aimed at improving overall health outcomes among residents.

Further analysis indicates that while one part of The Plaza has undergone significant renovations—including an upgraded private wing tailored specifically for Medicare rehabilitation patients—the majority remains unrefurbished despite its ample space accommodating various needs effectively. It offers essential amenities such as larger private rooms equipped with sleeper sofas and plentiful storage solutions while ensuring timely medical attention through a dedicated nursing station staffed with professionals who prioritize patient welfare.

The visual appeal extends beyond internal enhancements; outdoor areas include rocking chairs lined up on porches frequented by residents enjoying peaceful moments outdoors—a thoughtful addition promoting socialization among those seeking respite from their daily routines inside the building's structured environment. Such updates reflect ongoing efforts from management aiming towards providing higher standards amid shifting demands within assisted living landscapes—further demonstrating how diverse experiences shape perceptions within similar establishments catering to seniors’ needs.

Ultimately, these reviews underscore varying levels of satisfaction among different facilities within similar geographical settings while illuminating crucial aspects families should consider when selecting suitable accommodations for their loved ones requiring assistance during later stages in life.

Features

Housing

  • 91 resident community capacity 91 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Guasts at mealtime Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Laundry LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Security gate Security gateSecurity gates provide an added layer of protection and peace of mind for seniors living in a community. They help prevent unauthorized entry, deter potential intruders, and create a sense of security for residents. This extra security measure can make seniors feel safe and secure in their living environment.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Spa SpaSpas are important for seniors because they provide relaxation, stress relief, and therapeutic benefits which can improve their overall well-being and quality of life. Additionally, spa treatments such as massages, hydrotherapy, and aromatherapy can help alleviate common age-related ailments such as arthritis, joint pain, and circulation issues. Seniors deserve to enjoy a pampering experience that promotes physical and emotional wellness.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Dallas Love (11 miles away) Dallas Love (11 miles away)
  • Dallas-Fort Worth International (19 miles away) Dallas-Fort Worth International (19 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Room service Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Arts and crafts Arts and craftsEngaging in arts and crafts activities provides seniors with a creative outlet, promotes cognitive function, enhances dexterity and fine motor skills, fosters social interaction, and boosts overall well-being and mental health.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Live musical performances Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Languages Spoken

  • English EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.
  • Spanish SpanishSpanish is an important language for seniors because it allows them to communicate effectively with caregivers, medical professionals, and others in their community who may speak Spanish as their primary language. It also provides opportunities for cultural enrichment and social connections.

Description

The Plaza At Richardson in Richardson, TX is a vibrant assisted living community that offers a wide range of amenities and care services to cater to the needs of our residents.

Our amenities are designed to provide convenience, comfort, and entertainment. Residents can enjoy a visit to our beauty salon for some pampering or relax in our gaming room. Our fully furnished apartments come with private bathrooms and kitchenettes, allowing residents to maintain their independence while still receiving assistance with daily activities. The dining experience at The Plaza At Richardson is restaurant-style, with special dietary restrictions taken into consideration. Our fitness room and wellness center promote physical well-being, while our small library and computer center encourage mental stimulation. Residents also have access to Wi-Fi/high-speed internet.

Care services at The Plaza At Richardson are comprehensive and tailored to each individual's needs. We provide 24-hour call system and supervision for added security and assistance with activities of daily living such as bathing, dressing, and transfers. Our staff members are trained in medication management and meal preparation according to diabetes diets and other special dietary restrictions. A mental wellness program is available to support emotional well-being.

Our community encourages an active lifestyle with various activities organized for residents' enjoyment. Community-sponsored activities, fitness programs, live musical performances, planned day trips, resident-run activities, and scheduled daily activities ensure there is always something interesting happening.

At The Plaza At Richardson, we understand the importance of communication and cultural diversity. In addition to English-speaking staff members, we also have Spanish-speaking staff members who can assist residents who prefer communicating in Spanish.

Conveniently located near numerous cafes, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals means that residents have easy access to essential services within the neighborhood.

With an array of amenities and care services combined with a vibrant community atmosphere and nearby conveniences, The Plaza At Richardson provides a comfortable and enjoyable assisted living experience for its residents.

Nearby Places of Interest

Located in Richardson, Texas, this area offers convenient access to various transportation options such as the Arapaho Center Station and Park Lane Station. In terms of dining options, residents can find a range of restaurants nearby including Torchy’s Tacos, Guitars & Growlers, and Pappasito's Cantina. For healthcare needs, there are several physicians' offices and hospitals in the vicinity like Eye Care Associates and The Heart Hospital Baylor Plano. Additionally, seniors can enjoy leisurely activities at parks like Addison Circle Park and Russell Creek Park or catch a movie at Alamo Drafthouse Cinema or AMC Theater Northpark. With numerous amenities and services available within close proximity, this part of Richardson provides a convenient and comfortable living environment for seniors.

Transportation

  • Arapaho Center Station (0.4 miles)
  • Park Lane Station (7 miles)

Restaurants

  • Torchy’S Tacos (0.7 miles)
  • Guitars & Growlers (1 miles)
  • Pappasito's Cantina (1.7 miles)
  • Waffle O’licious (2.1 miles)
  • McDonald's (2.6 miles)
  • Chick-Fil-A (2.6 miles)
  • Sonic Drive-In (2.7 miles)

Theaters

  • Alamo Drafthouse Cinema (1.4 miles)
  • Alamo Drafthouse Lake Highlands (7 miles)
  • AMC Theater Northpark (7.3 miles)
  • Cinemark Holdings (7.4 miles)

Physicians

  • Eye Care Associates (2 miles)
  • Eminent Medical Center (2.7 miles)
  • Baylor Medical Plaza (4 miles)
  • The ENT & Allergy Centers of Texas (4.4 miles)
  • Elizabeth Jekot Breast Imaging Center (4.4 miles)
  • Plano Orthopedic & Sports Medicine Center (5.6 miles)
  • Dhat (6.4 miles)

Pharmacies

  • Walgreens (2 miles)
  • CVS Pharmacy (2.1 miles)
  • Walgreens (2.6 miles)
  • CVS Pharmacy (2.8 miles)
  • CVS Pharmacy (3.4 miles)
  • CVS Pharmacy (3.7 miles)
  • Walgreens (4.1 miles)

Places of Worship

  • Shiloh Missionary Baptist Church (3.8 miles)
  • Episcopal Church Of The Transfiguration (3.9 miles)
  • Chase Oaks Church (7.2 miles)
  • Preston Hollow Presbyterian Church (7.4 miles)

Hospitals

  • The Heart Hospital Baylor Plano (4.9 miles)
  • Texas Health Presbyterian Hospital Dallas (6.3 miles)

Cafes

  • Mimi's Star Cafe (4.9 miles)
  • Red Truck Cafe (5.1 miles)
  • Starbucks (5.8 miles)
  • Starbucks (6.2 miles)
  • Mozart Bakery (6.3 miles)
  • Starbucks (7.2 miles)
  • Starbucks (7.3 miles)

Parks

  • Addison Circle Park (5.8 miles)
  • Russell Creek Park (6 miles)
  • Memorial Park (6.2 miles)
  • R.P Brooks Park (6.6 miles)
  • Hoblitzelle Park (7 miles)

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