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The Plaza At Richardson

The Plaza At Richardson is a nursing home community in Richardson, TX.

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The Plaza At Richardson

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1301 Richardson Drive, Richardson, TX 75080

For more information about senior living options: (866) 208-4318

3.5 from 65 reviews
5 stars
34
4 stars
7
3 stars
2
2 stars
3
1 stars
19

Overall Review of The Plaza At Richardson

common

Care feels kind and consistent

Residents and families consistently describe care that feels compassionate and attentive.

Across multiple reviews, people describe nurses and caregivers as kind, patient, and focused on day-to-day needs like bathing, dressing, transfers, and room support. Several families also mention quick attention when something changes, including alerts about medicine updates and health or behavioral concerns. A few negative reviews also reference disrespect or neglect, but the larger set of comments emphasizes supportive, consistent care from the staff.

common

Communication is often praised

Families frequently mention clear communication and responsive follow-through.

Several reviewers say they were kept informed and never left with unanswered questions, especially when medication changes or care concerns came up. Others describe staff reaching out to check in after admissions or during ongoing care. One concern in the reviews is slower response time, but overall communication shows up as a common positive theme.

common

The building is described as clean

Many reviews highlight a clean, well-maintained facility.

A number of residents and family members say the facility looks clean and well kept, with rooms prepared and maintained during stays. A few reviews go the other direction—describing issues like dirty clothing, wet bedding, roaches, or concerns about unclean spaces and linens—often tied to staffing and care routines. Even with those complaints, cleanliness is still repeatedly mentioned as a strength by other families.

common

Therapy support is a frequent plus

Residents often reference physical and rehab support as helpful.

Some reviewers mention physical therapists keeping residents active and rehab staff being attentive to therapy needs. Others describe therapy as a standout compared with what they expected from a skilled nursing setting. A small number of negative reviews criticize overall care outcomes, but therapy support is still a recurring positive in the stories that discuss rehabilitation and recovery.

caveat

Dining quality shows mixed feedback

Dining gets mixed reviews, with some citing improvements and others describing poor meals.

Several people praise food improvements, meal variety, and diet options, including confidence in how special diets are handled. Other reviewers report problems such as small portions, meals served in to-go containers, or overall food being poor or unbalanced. One review also calls out concerns about diabetic residents receiving regular meals despite diet needs.

caveat

Staffing levels are a recurring concern

Some residents and families say staffing can be stretched at times.

While many comments describe caregivers as responsive and attentive, a recurring negative theme is that there are not enough staff to meet needs consistently. Complaints include long delays, unmet hygiene needs, and examples where residents are left wet, dirty, or without timely support. Another related concern is staff turnover, which one reviewer says contributed to early issues before things improved.

How we summarize

We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 91 resident community capacity 91 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Guasts at mealtime Guasts at mealtime
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Laundry Laundry
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Security gate Security gate
  • Small library Small library
  • Spa Spa
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Dallas Love (11 miles away) Dallas Love (11 miles away)
  • Dallas-Fort Worth International (19 miles away) Dallas-Fort Worth International (19 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Room service Room service
  • Special dietary restrictions Special dietary restrictions

Activities

  • Arts and crafts Arts and crafts
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Live musical performances Live musical performances
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Languages Spoken

  • English English
  • Spanish Spanish

Nearby Places of Interest

Located in Richardson, Texas, this area offers convenient access to various transportation options such as the Arapaho Center Station and Park Lane Station. In terms of dining options, residents can find a range of restaurants nearby including Torchys Tacos, Guitars & Growlers, and Pappasito's Cantina. For healthcare needs, there are several physicians' offices and hospitals in the vicinity like Eye Care Associates and The Heart Hospital Baylor Plano. Additionally, seniors can enjoy leisurely activities at parks like Addison Circle Park and Russell Creek Park or catch a movie at Alamo Drafthouse Cinema or AMC Theater Northpark. With numerous amenities and services available within close proximity, this part of Richardson provides a convenient and comfortable living environment for seniors.

Transportation

  • Arapaho Center Station (0.4 miles)
  • Park Lane Station (7 miles)

Restaurants

  • Torchy’S Tacos (0.7 miles)
  • Guitars & Growlers (1 miles)
  • Pappasito's Cantina (1.7 miles)
  • Waffle O’licious (2.1 miles)
  • McDonald's (2.6 miles)
  • Chick-Fil-A (2.6 miles)
  • Sonic Drive-In (2.7 miles)

Theaters

  • Alamo Drafthouse Cinema (1.4 miles)
  • Alamo Drafthouse Lake Highlands (7 miles)
  • AMC Theater Northpark (7.3 miles)
  • Cinemark Holdings (7.4 miles)

Physicians

  • Eye Care Associates (2 miles)
  • Eminent Medical Center (2.7 miles)
  • Baylor Medical Plaza (4 miles)
  • The ENT & Allergy Centers of Texas (4.4 miles)
  • Elizabeth Jekot Breast Imaging Center (4.4 miles)
  • Plano Orthopedic & Sports Medicine Center (5.6 miles)
  • Dhat (6.4 miles)

Pharmacies

  • Walgreens (2 miles)
  • CVS Pharmacy (2.1 miles)
  • Walgreens (2.6 miles)
  • CVS Pharmacy (2.8 miles)
  • CVS Pharmacy (3.4 miles)
  • CVS Pharmacy (3.7 miles)
  • Walgreens (4.1 miles)

Places of Worship

  • Shiloh Missionary Baptist Church (3.8 miles)
  • Episcopal Church Of The Transfiguration (3.9 miles)
  • Chase Oaks Church (7.2 miles)
  • Preston Hollow Presbyterian Church (7.4 miles)

Hospitals

  • The Heart Hospital Baylor Plano (4.9 miles)
  • Texas Health Presbyterian Hospital Dallas (6.3 miles)

Cafes

  • Mimi's Star Cafe (4.9 miles)
  • Red Truck Cafe (5.1 miles)
  • Starbucks (5.8 miles)
  • Starbucks (6.2 miles)
  • Mozart Bakery (6.3 miles)
  • Starbucks (7.2 miles)
  • Starbucks (7.3 miles)

Parks

  • Addison Circle Park (5.8 miles)
  • Russell Creek Park (6 miles)
  • Memorial Park (6.2 miles)
  • R.P Brooks Park (6.6 miles)
  • Hoblitzelle Park (7 miles)

Frequently Asked Questions

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