Windmill Nursing & Rehab Center
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507 Martin Luther King Boulevard, Lubbock, TX 79403
For more information about senior living options: (844) 490-3973
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Windmill Village Nursing Home in Lubbock emerges in these accounts as a place that many families feel is a real home for their loved ones. The overall impression across the reminiscences is one of cleanliness, warmth, and attentive staff. Several reviewers emphasize that the facility is consistently clean, with no pervasive urine odors or chemical smells, and that the property itself feels open, inviting, and well kept. Visitors repeatedly note bright dining rooms, spacious resident rooms with private bathrooms, and grounds that are pleasant to walk or visit in. The consistent refrain is that Windmill Village gives residents a secure, comfortable environment where they can settle in and feel at ease.
Family members repeatedly highlight the hands-on involvement that comes with Windmill Village. They describe doing or coordinating laundry, cleaning rooms, and changing bed sheets as part of their choice and as part of the close-knit, family-centered approach they've found there. One parent who has lived there for five years shares how her mom is comfortable and cared for, and how the staff seem to know her well. The sense of collaboration between families and staff is a common thread, with many observers expressing gratitude for the role the team plays in maintaining a home-like atmosphere for residents.
Among the most touching notes are the personal connections reviewers mention with individual staff members. A mother's favorite nurse named Cheryl is repeatedly missed by family members who wish she could return to the mom's hall. These testimonials underscore the impact a single caregiver can have on a resident's daily life and on a family's sense of peace. The praise extends to the staff as a whole, with many reviewers thanking the people who treat their loved ones with warmth, friendliness, and professional care. The appreciation is not only for medical or nursing tasks, but for the human connection that makes wind-down moments feel calmer and more familiar.
From the perspective of professionals who visit or work nearby, Windmill Village comes across as a facility that takes pride in its presentation and in the care it provides. A social worker who toured the campus described it as beautiful, clean, and well-decorated, with a dining room that is airy and inviting and meals that look and smell delicious. The rooms were noted as spacious with private bathrooms, and the overall cleanliness and lack of harsh cleaning odors were especially important to this reviewer. Activities sounded engaging, and the reviewer confidently recommended Windmill Village as a potential choice for long-term care, should the need arise. The impression conveyed is of a facility that is prepared to support residents through both daily routines and more structured rehabilitation or long-term care.
Several reviewers echo this sentiment of care and hospitality. Phrases like "This place never smells like a typical nursing facility and the staff are very nice," "Very nice and helpful people," and "Beautiful venue. Most staff attentive and smiling" show a consistent appreciation for the demeanor and friendliness of the teams on the ground. Others mention the ease of entry and security checks, noting quick and simple entry screening, which contributes to a sense of safety and order. The overall tone across these notes is that Windmill Village is a place where residents are treated with kindness, and where families feel comfortable leaving their loved ones in capable hands.
There are also stories that highlight the rehabilitation strengths and the collaborative support around families navigating complex care needs. One reviewer speaks about a husband who spent six weeks there for rehab after a stroke, praising the staff for going the extra mile, guiding through Medicare processes, and delivering good nutrition and attentive nursing and therapy care. The testimonials describe therapists and nursing aides who are responsive, a dining experience that residents enjoy, and a general sense that Windmill Village can be a strong partner in recovery and continued well-being. In this voice, Windmill Village stands out as a place where good rehabilitation outcomes and a supportive environment can align.
Amid the positive experiences, one strongly worded account raises serious concerns about safety and care. This reviewer describes a pattern of what they consider poor hygiene for the resident, including being found in their own urine, and claims that not all staff meet the same standard of care. Of particular importance is an allegation about a staff member, identified as Megan, working in a dementia unit, who allegedly told the reviewer they were a problem and then, according to the account, physically restrained or assaulted the reviewer when attempting to access a restroom area. The reviewer asserts that if they press the issue, they fear losing access to their mother, and that even well-meaning staff may be protecting the individual involved. This account urges potential families to reconsider and to seek the truth with prayer, as it asserts that the situation is not what Windmill Village represents. Because these are severe accusations, the review frames them as reported experiences, not as proven facts, but they carry a strong warning by the writer that there are serious safety concerns to investigate.
In addition to this grave claim, another review mentions ongoing worries such as the pending provision of dentures and glasses for the reviewer's mother, and a broader concern about whether all residents are receiving adequate warmth and attention. Some readers note that the resident in question appeared frail and underdressed for colder conditions, prompting questions about bedding and warmth. These concerns emphasize that, while the facility is praised for cleanliness and warmth in many accounts, there are real worries about individual residents' comfort and the responsiveness of staff in certain circumstances. The overall message is that even in a highly regarded facility, there are moments when families must stay vigilant and advocate for their loved ones.
Taken together, the collection of reviews paints a portrait of Windmill Village as a largely well-regarded nursing and rehabilitation facility in Lubbock. The majority of voices celebrate a clean, welcoming environment with attentive staff, meaningful activities, and clear efforts to involve families in residents' daily care. Many reviewers describe feelings of trust and peace about placing a loved one in Windmill Village, emphasizing the facility's potential for comfort, dignity, and healing. Yet there are clear cautions as well: potential families should conduct thorough visits, ask pointed questions about hygiene and safety, and seek transparency if concerns arise. With its strengths in cleanliness, security, and caring staff, Windmill Village clearly stands out as a well-regarded option for long-term care and rehabilitation in the area, while reminding prospective families to look closely at individual experiences and to advocate actively for their loved ones.
Windmill Nursing & Rehab Center in Lubbock, TX is a vibrant assisted living community that provides top-notch care services and a wide range of amenities to enhance the quality of life for its residents.
Our community offers a variety of amenities designed to cater to the physical, social, and mental well-being of our residents. Our fully furnished accommodations provide comfort and convenience, while private bathrooms ensure privacy. Our dining room offers restaurant-style dining with special dietary restrictions taken into consideration. Residents can also enjoy the option of having meals prepared and served by our staff.
For those looking to stay connected, we offer Wi-Fi/high-speed internet access throughout the facility. Our computer center allows residents to browse the internet or check emails at their leisure. Additionally, our beauty salon ensures that residents can maintain their personal grooming needs without leaving our premises.
At Windmill Nursing & Rehab Center, we understand the importance of staying active and engaged. Our fitness room offers various exercise equipment for residents who wish to work out regularly. Planned day trips and resident-run activities provide opportunities for social interaction and exploration within the community.
We understand that transportation is essential for our residents' convenience, so we provide community-operated transportation as well as arrangement services for non-medical appointments and doctor visits.
The safety, health, and well-being of our residents are our primary concerns. That's why we have 24-hour call system support in place along with round-the-clock supervision. Our experienced staff assists with daily activities such as bathing, dressing, and transfers while ensuring medication management and adherence to special dietary restrictions.
Windmill Nursing & Rehab Center is located conveniently near multiple amenities in Lubbock. With cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals nearby—we strive to make it easy for residents to access everything they need in their day-to-day lives.
Whether you are seeking a comfortable living environment with excellent care services or looking for a place that fosters an active and social lifestyle, Windmill Nursing & Rehab Center is the perfect choice. Our dedicated staff, array of amenities, and convenient location make us the ideal assisted living community in Lubbock, TX.
Windmill Nursing & Rehab Center is located at 507 Martin Luther King Boulevard, Lubbock, TX 79403 in Lubbock County, Texas
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