Brookdale Remington Park

Pros

• The staff at Brookdale Remington Park are consistently described as friendly and helpful, creating a welcoming atmosphere for residents and visitors alike.
• Many reviewers noted that the facility is clean, bright, and well-maintained, contributing to a positive living environment.
• Residents appreciate the variety of activities available within the community, which helps them engage with others and feel more connected.
• Reviewers expressed satisfaction with the care provided by the staff, highlighting their attentiveness to residents' needs and ongoing communication about care plans.
• Families found value in the reasonable pricing compared to other facilities, especially considering the quality of care and accommodations offered.
• Several reviewers mentioned that their loved ones appeared happier and more content after moving to Brookdale Remington Park, indicating a positive change in their overall well-being.
• The admissions staff received praise for being informative and thorough in explaining the programs offered at Brookdale Remington Park.

Cons

• Communication among staff about patient information is a challenge, leading to potential oversight in care.
• The quality of food is poor and often inedible, resulting in residents having to buy their own meals.
• Management is difficult to contact and has a high turnover rate, raising concerns about resident attention and care consistency.
• Some residents experienced dissatisfaction with the cleanliness of their rooms and the regularity of cleaning services.
• The facility's pricing feels too high for the level of services provided, leading to feelings of being undervalued as customers.
• Residents report issues with the online menu not matching what is actually served, causing confusion and disappointment during meal times.
• There are reports that activities offered are not utilized by some residents, indicating a lack of engagement or interest from them.
• One reviewer had a negative experience regarding billing issues after their loved one left the facility.
• Security concerns were mentioned about the need for better communication with residents regarding incidents within the community.
• A reviewer felt pressured by management's response when attempting to resolve issues concerning their loved one's stay.

Review

Brookdale Remington Park has garnered a mixed bag of reviews from residents and their families, highlighting both positive experiences and notable areas for improvement. One of the most consistent praises across multiple reviews is the friendliness and dedication of the staff. Many reviewers noted that the employees at Brookdale are accommodating, warm, and genuinely caring toward residents, often going out of their way to ensure that residents feel comfortable and supported. Several families expressed appreciation for the regular meetings held by staff to discuss care needs, emphasizing a commitment to individualized attention. This focus on creating a supportive atmosphere has left many family members feeling confident about their loved ones' care.

While many reviewers have lauded the quality of staff interactions, concerns about communication among team members regarding patient information surfaced as a challenge. A few families pointed out that there seemed to be gaps in information sharing which could potentially impact the level of care provided. Additionally, high turnover rates were highlighted by some reviewers as problematic, contributing to uncertainties about continuity in care and management practices within Brookdale.

Another prominent issue raised by several reviewers pertains to the quality of food served at Brookdale Remington Park. The general sentiment was that while meals are compliant with state mandates, they lack appeal or flavor. Many residents found themselves dissatisfied with what was being offered and reported instances where menu items did not match what was actually served. For some families, this concern escalated to such an extent that they opted to purchase outside food rather than rely on what was provided at the facility. Despite being charged significant monthly fees for residency, many felt let down by the culinary experience.

In contrast to these culinary complaints, several individuals praised aspects such as cleanliness and overall facilities available at Brookdale Remington Park. Residents noted that rooms are kept neat and tidy while common areas appeared bright and inviting. The range of activities offered also earned acknowledgment—though some parents remarked that their loved ones did not take full advantage of them—which fostered a vibrant community spirit among those who participated.

Furthermore, many reviews emphasized value-for-money experiences with property pricing relative to room sizes and services provided. Families who had previously explored other assisted living communities in Lubbock frequently noted satisfaction with cost-effectiveness in comparison; one reviewer even mentioned a significant reduction in expense after moving from another facility with smaller accommodations offering lesser amenities.

As families navigated through challenges related to management responsiveness or food service issues however minor they may seem—the sense remains clear: compassionate staff is what truly shines at Brookdale Remington Park amidst its other shortcomings. Numerous glowing endorsements settled on personal connections formed between staff members and residents during pivotal life moments—clearly showcasing how valuable human connection fits into care environments—even when faced with operational difficulties or administrative missteps.

Overall, while there are important criticisms worth serious consideration—most notably around food service quality or potential communication deficiencies—the genuine kindness displayed by staff combined with commendable living conditions positions Brookdale Remington Park favorably among its competitors per resident input thus far experienced! Families left hopeful based on communication just how profoundly delighted their loved ones may continue thriving over time embracing this supportive community ultimately designed around each individual’s well-being!

This part of Lubbock, Texas offers a variety of amenities and services that cater to seniors looking for convenience and comfort. With a selection of popular restaurants such as Mamarita's Boarder Cafe, Chick-Fil-A, and The Cheesecake Factory nearby, residents can enjoy delicious dining options within a short distance from their homes. Additionally, there are several parks in the area like Remington Park and Ratliff Park where seniors can enjoy outdoor activities and leisurely strolls. Access to medical care is also readily available with physicians' offices like Dr Barker's Office and Caprock Oral & Maxillofacial Surgery close by. For entertainment, the Lubbock PREMIERE LUX 16 IMAX & Pizza Pub provides a fun venue for moviegoers. Furthermore, the presence of pharmacies like Drug Emporium and United Pharmacy ensures easy access to medication and healthcare needs. Places of worship such as The Heights Fellowship and Southcrest Baptist Church offer spiritual support for those seeking a sense of community. In case of emergencies, hospitals like Kings Park Family Health Center are conveniently located within reasonable distance. Overall, this area provides a blend of convenience, accessibility, and recreational opportunities that make it an attractive option for seniors considering senior living in Lubbock.

Restaurants

• Mamarita's Boarder Cafe (0.3 miles)
• Chick-Fil-A (0.3 miles)
• On The Border Mexican Grill & Cantina (0.4 miles)
• Uncle Julio's (0.4 miles)
• Jimmy's Egg (0.4 miles)
• The Cheesecake Factory (0.5 miles)
• Olive Garden (0.6 miles)

Parks

• Remington Park (0.4 miles)
• Jan Jennings Park (0.8 miles)
• Ratliff Park (0.9 miles)
• Miller Park (2.1 miles)
• The Trails Park (2.1 miles)
• Charles A Guy Park (2.2 miles)

Physicians

• Dr Barker's Office (0.5 miles)
• Caprock Oral & Maxillofacial Surgery (0.6 miles)
• Bradley C Jay, MD (0.8 miles)
• Arthritis & Osteoporosis (0.9 miles)
• West Texas Eye (1 miles)
• West Texas Digestive Disease (1 miles)
• Laser Dynamics (1 miles)

Theaters

• Lubbock PREMIERE LUX 16 IMAX & Pizza Pub (0.5 miles)

Pharmacies

• Drug Emporium (1.2 miles)
• United Pharmacy (1.2 miles)
• CVS Pharmacy (1.2 miles)
• Target Pharmacy (1.8 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2 miles)

Places of Worship

• The Heights Fellowship (1.3 miles)
• Southcrest Baptist Church (1.8 miles)
• Fresh Fire Fellowship (2 miles)
• Hope Lutheran Church & School (2 miles)

Hospitals

• Kings Park Family Health Center (1.5 miles)
• Umc Health System (1.9 miles)

Cafes

• Starbucks (2.3 miles)
• Panera Bread (2.4 miles)