Mackenzie Place

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Pros

• The community is very clean and has a nice smell, contributing to an excellent overall experience.
• Staff members are friendly and attentive, creating a welcoming atmosphere for residents and their families.
• Mackenzie Place offers a homey atmosphere with engaging activities for residents, ensuring they stay active and involved.
• The facility features beautiful living spaces that resemble luxury apartments, making residents feel comfortable and at ease.
• There is 24/7 staff on hand to provide care and support for residents, which gives families peace of mind.
• Residents enjoy a variety of activities including bingo, arts & crafts, concerts, and exercise classes that foster social interaction.
• The dining area is spacious and well-maintained, accommodating both resident meals and communal activities.
• Mackenzie Place provides excellent value for the quality of care offered compared to other facilities.
• The staff's responsiveness during the admissions process is commendable, ensuring timely assistance when needed.
• Many families feel confident in recommending Mackenzie Place due to their positive experiences with the care provided to their loved ones.

Cons

• The rooms were a little bit smaller, and the facility had a bit of age on it.
• Mackenzie Place didn't ask the reviewer about their mother's condition or specific care needs during the tour.
• The virtual tour process was not preferred over an in-person visit.
• There were some issues getting bills after the loved one passed away.
• While many activities were available, the activities score was lower due to limited options during COVID.
• One review indicated that Mackenzie Place had more of a nursing home feel rather than an assisted living environment due to its age and location.

Review

Mackenzie Place has garnered a plethora of positive feedback from families and loved ones seeking care for their elderly relatives. Many reviewers praised the facility's cleanliness, warm atmosphere, and friendly staff. One reviewer noted, "The community is very clean... nice smell even!!!" This attention to hygiene extends throughout the entire residence, fostering an environment where residents feel comfortable and well-cared-for. Although one family was unable to have their loved one move in before her passing, they were still impressed by the quality of care observed during their visits. Others echoed similar sentiments about the excellent meal options available, even if they never had the chance to taste them personally.

A common theme among reviews is the intimate size of Mackenzie Place compared to larger communities. Families appreciated that it feels more like home rather than a traditional nursing facility. One reviewer chose Mackenzie Place precisely because it offers a smaller community setting, stating that during their visit, “the employees enjoyed their jobs,” reflecting a vibrant workplace culture that benefits both residents and staff alike. The social dynamics within Mackenzie Place also stood out; residents were seen actively participating in various activities rather than remaining isolated in their rooms. Various recreational options such as bingo, arts and crafts, concerts, and exercise classes provide not just entertainment but also opportunities for social interaction.

Another significant aspect mentioned was the thoughtfully designed living accommodations for couples or those needing personal space while still being close together. A family shared how they arranged two adjoining rooms for their parents, which included unique features like separate bathrooms and kitchenettes tailored to dietary needs—one side dedicated to gluten-free snacks and another accommodating diabetic preferences. This level of customization demonstrates Mackenzie Place's commitment to addressing individual resident needs while making transitions into assisted living as smooth as possible.

Families expressed gratitude towards 24/7 staffing at Mackenzie Place as well as medical technicians on site who ensure medication management is handled promptly and efficiently. The attentive nature of the staff added peace of mind for many families dealing with challenging situations such as wandering tendencies or health concerns in their loved ones. A review noted that having fewer residents—around 40 to 50—versus other facilities housing closer to 150 allows for more personalized attention from caregivers.

Despite overwhelmingly positive experiences reported by many families, there were some mixed reviews regarding specific interactions during tours or assessments. One individual mentioned feeling overlooked when questions about her mother's condition weren't adequately addressed during an assessment due to staffing shortages on that day; however, she recognized the bright demeanor within the facility itself. Others highlighted how accommodating the staff were during virtual tours—a necessary change during pandemic restrictions—even though many felt an in-person visit would have revealed more nuances about daily life at Mackenzie Place.

Overall impressions demonstrate an inviting atmosphere filled with numerous activities designed to stimulate engagement among residents while emphasizing dignified care tailored toward individual needs. Families felt welcomed not only by staff members but also through interactions with other residents who seemed amiable and engaged throughout communal spaces like gardens or dining areas meant for group gatherings or games—a further testament to its excellent reputation among competing facilities in assisted living options. Despite some logistical challenges faced post-transition regarding billing or activity limitations due to COVID-19 protocols at times—families consistently rated this community highly based on personal experiences shared openly across multiple accounts offering reassurance for those considering this enticing option amidst searching for suitable long-term care alternatives.

Located in Lubbock, Texas, this area offers a variety of amenities within close proximity. For entertainment, there is a theater just 0.2 miles away and several dining options including Chick-Fil-A, Mar Y Tierra, Sonic Drive-In, and more within a mile radius. Medical services are easily accessible with Living Well Express Care, Stork Vision 3D/4D Ultrasound Lubbock, and various physicians' offices located nearby. Several pharmacies are also available for convenience. For spiritual needs, there are several places of worship nearby such as Indiana Ave Baptist Church and Aldersgate United Methodist Church. Parks like Charles A Guy Park and Miller Park provide opportunities for outdoor activities. Overall, this area provides a well-rounded community with convenient access to essential services that may be appealing for senior living considerations.

Theaters

• Tinseltown (0.2 miles)

Restaurants

• Chick-Fil-A (0.2 miles)
• Mar Y Tierra (0.3 miles)
• Sonic Drive-In (0.4 miles)
• Chop Chop Rice Company (0.8 miles)
• Taco Villa - Indiana Ave (1 miles)
• Fazoli's (1.6 miles)
• Table 82 (1.8 miles)

Physicians

• Living Well Express Care (0.3 miles)
• Stork Vision 3D/4D Ultrasound Lubbock (0.9 miles)
• Cornerstone Urology (1.1 miles)
• Dr Karen Rogers (1.2 miles)
• Lubbock Family Medicine (1.4 miles)
• Texas Tech Physicians-Pediatrics (1.5 miles)
• UMC Southwest Medical, Internal Medicine (1.5 miles)

Pharmacies

• Walgreens (0.3 miles)
• CVS Pharmacy (1 miles)
• Caprock Discount Drug (2.3 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.5 miles)
• H-E-B Wellness Nutrition Services (2.7 miles)
• Drug Emporium (2.7 miles)

Hospitals

• Fresenius Medical Care (0.9 miles)
• Kings Park Family Health Center (2 miles)
• Covenant Health System (2.4 miles)

Places of Worship

• Indiana Ave Baptist Church (0.9 miles)
• Aldersgate United Methodist Church (1.4 miles)
• Southcrest Baptist Church (1.7 miles)

Parks

• Charles A Guy Park (1.4 miles)
• Miller Park (1.4 miles)
• Jan Jennings Park (2.8 miles)
• Remington Park (3.3 miles)

Cafes

• Panera Bread (2.1 miles)