Residents and families describe staff that ranges from very supportive to seriously concerning.
Many reviewers say staff members are polite, friendly, and attentive, with some families feeling supported during the transition and during difficult moments. Others describe communication problems such as phones not being answered and administrative follow-through that left them frustrated. A few reviews raise far more serious concerns about care practices and accountability, which stands out against the positive experiences.
common2 reviews mention this
Care experience includes therapy gaps
Several residents’ families mention care needs not being met as expected.
One reviewer says their daughter did not receive physical therapy and that questions about support were redirected to family members. Another review describes medication timing and order issues, including a sequence of mistakes that required hospital involvement to sort out. Together, these accounts point to variability in how care and coordination can feel day to day.
common2 reviews mention this
Food gets called out twice
Dining is mentioned positively in multiple family accounts.
One family describes being offered a plate of food and characterizes it as wonderful, and another review highlights great food alongside great care. While dining is not discussed heavily across the reviews, these comments align with the community offering restaurant-style dining and diet support.
common4 reviews mention this
Activities keep residents engaged
Reviews point to an active routine that helps residents stay involved.
Several reviewers describe residents staying active, including one comment focused on the facility having active residents. A family also says their loved one was included in every activity held, and another reviewer credits staff with helping residents enjoy events like a Christmas Party. Updates such as a newer library and room changes are mentioned as part of keeping interest up.
caveat2 reviews mention this
Staffing and phone access frustrate
Some families report staffing shortfalls and difficulty getting through by phone.
One review explicitly calls out poor staffing. Another says repeated calls result in the phones continuing to ring, suggesting a lack of responsiveness when families try to reach the facility.
caveat3 reviews mention this
Serious concerns appear in a few reviews
A small number of reviews include severe allegations about resident safety.
One reviewer alleges the facility attempted to influence a DNR decision and also disputes record transparency. Another describes medication administration problems and follow-through that conflicted with orders and timing. A separate review alleges residents were drugged or poisoned, which is a stark outlier compared with the more positive accounts.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
115 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Videos
Nearby Places of Interest
Pharmacies
Brookshire Food & Pharmacy (0.2 miles)
CVS Pharmacy (1.1 miles)
Medication Station (1.3 miles)
Crandall Pharmacy (8.9 miles)
CVS Pharmacy (11.4 miles)
Walgreens (13.7 miles)
Walmart Pharmacy (13.8 miles)
Restaurants
McDonald's (0.2 miles)
Panda Express (0.3 miles)
Romas (0.4 miles)
Taco Bell (0.4 miles)
Yum Brands (0.4 miles)
Whataburger (0.4 miles)
The Tasty Gator (0.5 miles)
Physicians
Benjamin R Brashear (1 miles)
Brashear Family Medical PA (1 miles)
Hayes L D Dpm and Associates PA (1.1 miles)
Lone Star Pediatrics (1.2 miles)
Children's Medical Clinics of East Texas (1.2 miles)
Texas Orthopaedic Associates (1.2 miles)
Prabha Mohan MD - Kaufman Internal Medicine Clinic (1.3 miles)
Places of Worship
Promiseland Preschool (1.1 miles)
Bold Pilgrim Baptist Church (1.6 miles)
First Assembly of God Church (1.7 miles)
Southern Baptist Convention (8.2 miles)
Bart Willoughby Ministries (8.6 miles)
Immanuel One Accord Ministries (9.5 miles)
Kindgdom Hall Of Jehovah's Witnesses (9.6 miles)
Hospitals
Texas Health Presbyterian Hospital Kaufman (1.4 miles)
Kaufman Healthcare Center on seniors.fyi includes 10 photos including images showing interior, lighting, outdoor, grass, decor, landscaping, building, architecture, and more.
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Home health nursing is an expanding field where licensed professionals provide specialized medical care in patients' homes, addressing the needs of an aging population through personalized services like assessments and medication management. Effective collaboration with healthcare teams, cultural sensitivity, and quality assurance measures are essential for fostering trust and ensuring positive patient outcomes.
Medicare covers in-home health care services, which are medical and provided by licensed professionals under a physician's supervision, whereas non-medical personal assistance is generally not covered unless part of a broader skilled care plan. Eligibility for benefits depends on being homebound and needing intermittent skilled services from a Medicare-certified agency, with specific coverage limitations and additional resources available for navigating options.
In-home care is increasingly sought after by older adults for maintaining independence, with average private home care rates in 2025 varying by state and service type, reflecting geographical and local labor market influences. As demand rises, families are considering funding options like Medicaid waivers and long-term care insurance to manage costs effectively while ensuring quality care.
Kaufman Healthcare Center photos
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Interior
Outdoors
Decor
Building
Lighting
Outdoor
Bookshelves
Healthcare
Interior
Decor
Living Room, Piano, and Plant
Landscaping, Parking, and Gazebo
Windows, Architecture, Entrance, Outdoors, and Brick
Building
Lighting
Outdoor
Bookshelves, Library, and Reading Area
Wall Art and Waiting Area
Healthcare and Rehabilitation
Grass
Additional Photos
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115 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Diabetes-focused care with devotional activities in a compassionate setting.
Exploring the World of Home Health Nurses: Qualifications, Roles, and Hiring Tips
Navigating Medicare Coverage for In-Home Care Services
In-Home Care Costs in 2025: A Detailed State-by-State Exploration
