The Manor at Seagoville

Pros

• The staff is friendly and attentive, contributing to a welcoming environment.
• The facility is clean and well-maintained, free from offending odors.
• Caregivers provide excellent care to residents, ensuring their needs are met.
• The smaller facility allows for a better resident-to-caregiver ratio, enhancing personalized attention.
• Residents enjoy a good roster of activities each week, promoting engagement and socialization.
• Administration makes efforts to create harmonious living arrangements for patients.
• Overall service quality is commendable compared to many other facilities.
• Families are encouraged to actively participate in their loved ones' care for optimal outcomes.

Cons

• The father received poor rehabilitation services and was in worse condition upon discharge than when admitted.
• The staff did not respond to the call light in a timely manner and were inattentive, particularly at night.
• The facility was not cleaned regularly.
• There was poor communication among staff members, complicating the discharge process.
• One individual experienced very poor care during their stay in the home.
• Another review indicated that a dear friend received inadequate care while at the facility.

Review

The experiences shared by families of patients in rehabilitation services reveal a stark contrast between the quality of care provided and the expectations set for such facilities. One reviewer expressed significant dissatisfaction, recounting their father's stay in a facility where staff responsiveness was severely lacking. They noted that call lights were often ignored, particularly during night shifts when staff appeared distracted by their phones. The review suggested that the environment was not only unwelcoming but also unsafe — despite being told that doors were locked at 8 PM, this individual managed to enter the facility freely on multiple occasions after hours without any inquiries or concerns from staff members. Such incidents raised questions about security protocols and staff vigilance.

In addition to issues with attentiveness, the reviewer highlighted problems with cleanliness and communication within the staff. They observed that rooms were not cleaned regularly, leading to an overall deterioration of conditions during their father's stay. Most troubling was the assertion that rehabilitation did not occur effectively; rather than improving, the father's condition had worsened by discharge compared to admission. This experience underscored a concerning lack of coordination among caregivers that ultimately hindered efficient discharges as well, leaving family members struggling to navigate administrative barriers.

Conversely, several other reviews painted a more positive picture of care received at different points in time. One family member reported an excellent experience for their mother who underwent rehabilitation for a broken hip last summer. This individual had no complaints about care quality or food service — indicating successful patient handling and satisfaction in this particular instance. Such testimonies suggest variability in care standards across different periods or potentially among different staff within the same facility.

Further commendations came from another reviewer who praised both the cleanliness of the facility and friendly nature of its staff while acknowledging some limitations regarding food options. Understanding that many patients either struggle with appetite or have specific dietary needs made them more appreciative of slight shortcomings in meal preparation. Additionally, this reviewer mentioned challenges posed by Alzheimer's patients wandering through corridors, which could lead to misplacement or loss of personal items belonging to others in residence.

Despite these incidents, another review highlighted administration's efforts to foster an atmosphere conducive to social harmony among residents by ensuring compatible roommate placements and offering various activities every week — including religious services from multiple denominations — enhancing community bonds within the center. Although maintaining adequate staffing levels poses persistent challenges for many facilities like this one, attention appears focused on balance between competent caregiving and robust resident interaction.

In summary, while experiences varied widely among reviewers—ranging from very poor care described through accounts steeped in frustration and concern over safety protocols to glowing recommendations celebrating thorough attention given during stays—it is evident that certain systemic issues plague rehabilitation services across facilities. The shared insights underline just how critical it is for families actively involved in advocates' participation during loved ones' therapy processes; transparency and engagement can greatly influence outcomes for those seeking recovery amidst serious health challenges.

Pharmacies

• Brookshire's (1.7 miles)
• Gibson Discount Pharmacy (1.8 miles)
• Walmart Pharmacy (2.5 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (5.8 miles)
• Walgreens (5.9 miles)
• Walgreens (6.6 miles)

Restaurants

• Sonic Drive-In (1.9 miles)
• McDonald's (2.5 miles)
• Jack In The Box (2.6 miles)
• McDonald's (6 miles)
• El Jacalito (7.3 miles)
• Mesquite Championship Rodeo (7.6 miles)
• Whataburger (7.6 miles)

Physicians

• Kaleidoscope Kids (7.5 miles)
• Pediatric Clinic (8.1 miles)
• Benjamin Medical Associates (8.9 miles)
• Touchstone Imaging Mesquite (9 miles)
• Lake Point Women's Center (9.1 miles)
• Sandknop Family Practice (9.1 miles)
• Rockwall Pediactrics (9.1 miles)

Places of Worship

• Bart Willoughby Ministries (7.8 miles)
• Community Life Church (9.2 miles)
• Immanuel One Accord Ministries (9.9 miles)
• Southern Baptist Convention (10.1 miles)
• Greater Mount Hebron Baptist Church (12.2 miles)
• Casa View Baptist Church (12.7 miles)
• Ridge Pointe Fellowship (13.9 miles)

Transportation

• U-Haul Neighborhood Dealer (8.9 miles)

Theaters

• AMC DINE-IN Mesquite 3 (9.3 miles)
• AMC CLASSIC Forney 12 (9.6 miles)

Cafes

• Starbucks (9.3 miles)
• Starbucks (10.8 miles)

Parks

• Travis Ranch Park (11.1 miles)
• Tenison Park (13.5 miles)
• Fair Park (13.6 miles)