Balch Springs Nursing Home in Balch Springs, TX

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Balch Springs Nursing Home in Balch Springs, TX

Balch Springs Nursing Home is a nursing home community in Balch Springs, TX.

Information last verified: January 31, 2026

4200 Shepherd Lane, Balch Springs, TX 75180

For more information about senior living options: (866) 208-4318

3.5 from 91 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Overall Review of Balch Springs Nursing Home

common 52 reviews mention this

Staff care feels mixed but personal

Residents and families describe staff as caring at times, and neglectful at other times.

Many reviews praise staff for being helpful, attentive, and quick to respond, including charge nurses and rehab teams that support residents through therapy and daily needs. Others report serious breakdowns—missed calls, ignored requests, and poor communication with administration—sometimes describing discharge and follow-up problems. A number of commenters also mention professionalism and customer service when working through questions or paperwork, which contrasts with more critical accounts about being dismissed.

caveat 24 reviews mention this

Cleanliness and odor draw notice

Cleanliness is a repeating point, with some praising a spotless environment and others reporting filthy conditions.

Some reviews describe the building as clean and even “cleaner than” a hospital, with praise for housekeeping and a generally maintained environment. Other reviews are sharply negative, citing dirty floors, urine odor, urine-soaked diapers, mold, and problems like unflushed restrooms. Several of the most critical accounts link these cleanliness concerns to broader care worries.

differentiator 18 reviews mention this

Nursing support is seen both ways

Residents describe around-the-clock support, while others report trouble getting help.

A few reviews highlight 24-hour access and the ability to reach staff, and some families describe regular checking in and prompt support. At the same time, multiple critical reviews mention call lights ringing, being ignored, or staff refusing to help when requested. Taken together, residents’ experiences suggest support is available, but consistency varies in reported accounts.

common 16 reviews mention this

Rehab therapy receives strong praise

Rehabilitation therapy is commonly described as supportive and goal-focused.

Several reviews describe short-term stays for physical, occupational, and speech therapy, praising staff help and preparation for going home. Some commenters say residents improved function, regained speech, or worked on mobility and daily skills during therapy. There are also a few negative accounts tied to broader care concerns during rehab, but overall therapy is one of the more consistently positive themes.

caveat 12 reviews mention this

Dining quality varies widely

Food quality is a mixed experience across reviews.

Some reviewers praise meal service as part of a good overall stay, while others are specific about meals being disgusting or not meeting expectations. Separate reviews also point to issues like special diets and restricted eating needs, reflecting that residents may require tailored food handling. With both praise and complaints showing up, dining appears to depend on the resident’s situation and the care provided at the time.

caveat 8 reviews mention this

Activities show both engagement and gaps

Activity programming is described in both positive and negative terms.

A number of reviews mention scheduled daily activities and engagement between staff and residents, including resident-run or group activities. Others say activities were not happening as expected or that outings depended on a van that wasn’t working. These mixed accounts suggest activity availability can vary by period and resident circumstances.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

120 resident community capacity

Types of Care

Skilled Nursing Facility

Amenities

Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available

Transportation

Dallas Love (17 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities

Videos

Nearby Places of Interest

Located in Balch Springs, Texas, this area offers convenient access to essential amenities for senior living. There are several pharmacies within a short distance, including Walgreens and CVS Pharmacy, ensuring easy access to medications and health supplies. A variety of dining options are also available nearby, ranging from fast-food chains like McDonald's and Whataburger to local cafes like Bull's Pen Cafe. For healthcare needs, there are physicians' offices such as Pediatric Clinic and Touchstone Imaging Mesquite close by. Additionally, there are parks like Tenison Park and places of worship such as Casa View Baptist Church in the vicinity for recreational activities and spiritual fulfillment. In case of emergencies, Baylor Scott & White Medical Center is located just 10 miles away. Overall, this area provides a well-rounded environment with a range of services tailored to support senior residents' needs in Balch Springs.

Pharmacies

Walgreens (2.5 miles)
CVS Pharmacy (2.9 miles)
Walgreens (2.9 miles)
CVS Pharmacy (4.2 miles)
CVS Pharmacy (4.3 miles)
Mequite Care Pharmacy (4.9 miles)
Brookshire's (5.7 miles)

Restaurants

McDonald's (2.6 miles)
Sonic Drive-In (2.6 miles)
Mesquite Championship Rodeo (3.5 miles)
McDonald's (3.9 miles)
Whataburger (4.1 miles)
Bull's Pen Cafe (4.3 miles)
Tortilleria La Nueva Puntada (4.5 miles)

Physicians

Pediatric Clinic (4.5 miles)
Touchstone Imaging Mesquite (5 miles)
Texas Digestive Disease Consultants: Mesquite (6.1 miles)
John West Low Cost Immunization Clinic (7.6 miles)
Women's Health Alliance (8.1 miles)
Lake Point Women's Center (9.6 miles)
Benjamin Medical Associates (9.6 miles)

Theaters

AMC DINE-IN Mesquite 3 (5.3 miles)
AMC CLASSIC Forney 12 (10.1 miles)

Cafes

Starbucks (6.9 miles)
Urban Vines Wine Bistro (9.8 miles)
Starbucks (9.9 miles)

Parks

Tenison Park (9.4 miles)
Fair Park (9.8 miles)
Travis Ranch Park (10 miles)
Lochwood Park (11 miles)

Places of Worship

Casa View Baptist Church (9.4 miles)
Ridge Pointe Fellowship (9.9 miles)
Community Life Church (9.9 miles)
Greater Mount Hebron Baptist Church (10 miles)
Redeemer Bible Church (11 miles)

Hospitals

Baylor Scott & White Medical Center (10 miles)
Emergency Department (11 miles)

Transportation

U-Haul Neighborhood Dealer (10.8 miles)

Frequently Asked Questions

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