Pecan Tree Health Care and Rehabilitation Center

Pros

• The building is well kept up and clean, and the housekeeping staff are amazing.
• The level of care is on point, striving for the betterment of the residents.
• The Pecan Tree is a very nice facility with helpful and friendly staff.
• The staff are very friendly, kind, and compassionate.
• The therapy department is top notch and has helped residents significantly.
• The facility keeps families informed about residents' health and medication changes.
• The atmosphere is welcoming and the facility smells fresh.
• The staff provide daily activities for residents, including arts and crafts and bingo.
• The facility offers meal options for lunch and dinner and has a beverage bar.

Cons

• It was described as the worst place to put loved ones.
• Residents were left in their own bodily fluids.
• The staff told her standing up often was "too much" and kept her in bed.
• There were medication mistakes.
• A nurse allegedly had a fit after Christmas.
• The social worker threatened to call APS on them.
• The facility neglected her and took money from her insurance.
• Dressing changes were not performed properly, leaving a soapy, filthy dressing.
• Pus drained from the dressing and the wound began to worsen.
• Most of his clothes were never returned.
• There was a persistent odor of urine.
• Pain medications were delayed for five weeks.
• They reportedly did not accept MR patients.

Review

The collection of impressions about Pecan Tree reveals a deeply mixed portrait. On one hand, many residents and family members paint a picture of a well-kept, clean facility where housekeeping shines, the atmosphere feels pleasant, and staff members go out of their way to be helpful. Several reviewers describe the environment as welcoming and well maintained, with the building and its common areas smelling fresh rather than stained or neglected. The sense of a lived-in, caring community comes through in comments about friendly greetings, the availability of activities, worship services, and a visible effort to engage residents in daily life. For some families, the experience has been marked by dependable, compassionate care and a feeling that their loved ones are treated with dignity and respect.

In particular, multiple accounts highlight the positive aspects of staff dedication. Reviewers commend nurses, aides, kitchen staff, and maintenance personnel for their approachable, friendly demeanor and willingness to address residents' needs. The therapy department is repeatedly praised as top-notch, with stories of improved mobility and quality of life following rehabilitation efforts. The facility is described as offering a breadth of daily activities - arts and crafts, bingo, bible studies, outings before the pandemic - and a variety of services designed to keep residents engaged. There's also an emphasis on communication with families: health changes, medication adjustments, and daily care plans are described as being conveyed to loved ones, with staff making efforts to keep families in the loop.

Religious and community life is another thread that comes through in a number of reviews. Several residents and families speak positively about the spiritual atmosphere and the opportunity to participate in worship, services, and Bible study while living at Pecan Tree. This aspect of the facility contributes to an overall sense of belonging and community for many residents, reinforcing the view that the place can feel like a welcoming home where residents are not just cared for medically but also supported in their emotional and spiritual needs.

However, the feedback is not uniformly positive. A substantial portion of the comments detail serious concerns about care quality and safety. In some cases, residents who required rehabilitation after surgery or who needed consistent movement and dressing assistance reported being discouraged from standing or moving, with staff allegedly keeping them in bed more than necessary. These accounts describe a troubling pattern of neglect, where essential activities of daily living - standing, dressing, transferring - were impeded. In one particularly stark set of notes, a total knee replacement rehab plan appears to have been undermined by staff behavior, and there are memories of bedsores and dressing changes that were not performed as prescribed, leading to fear and anger from family members.

The thread of concern broadens into medication and wound-care management. Several reviewers recount medication mishaps or delays, questions about Medicare billing, and disputes over who was responsible for adjusting pain management. One family member recounts a wound-care crisis where a soapy dressing was not changed, an infection developed, and the wound care doctor expressed strong disapproval - culminating in the family choosing to remove a loved one to prevent further harm. There are also reports of meals not being appropriate for certain medical conditions, such as diabetic diets, with some reviewers noting excessive starches and sugary desserts that could impede health goals.

Accusations of neglect extend beyond medical care to the handling of personal belongings and basic comforts. Some reviewers describe missing clothes, items not returned, and a general sense of disorganization. A strong odor of urine in one reviewer's experience stood out as an ongoing issue, contributing to the perception that cleanliness and hygiene were inconsistent in day-to-day care. There's even a controversial claim about bed bugs, which one reviewer denies while another asserts there aren't any; the inconsistency itself leaves a lingering doubt for readers trying to weigh the facility's overall cleanliness.

The stories also reflect the emotional toll of choosing a care facility. Some families report heartbreaking outcomes, including the frightening recollection of a period when several residents passed away, triggering fear and the belief that their loved ones could have benefited from different care or earlier intervention. Other families recount relief and gratitude when the facility met or exceeded expectations, with one reviewer describing a place where staff and caregivers formed a "real family atmosphere," finding the care and roommate matching to be thoughtful and appropriate.

Taken together, the reviews offer a nuanced portrait of Pecan Tree. For many, the facility represents a solid choice with compassionate staff, a clean and inviting environment, and substantive therapy and activity programs that contribute to a meaningful daily life. For others, significant gaps in care, inconsistent medical management, and concerns about safety and neglect overshadow the positives. The recurring themes suggest that residents' experiences here are highly variable and appear to be closely tied to staffing levels, management practices, and the consistency with which wound care, medication administration, and daily living support are delivered. Prospective families would likely benefit from visiting in person, asking pointed questions about wound care protocols, medication oversight, staffing ratios, and policies regarding whom the facility accepts, to gauge whether Pecan Tree can meet a specific resident's health and daily living needs.

This area of Gainesville, Texas, offers convenient access to various amenities and services that would cater well to senior living. With a range of transportation options, including Limo Joe's Casino Shuttle for leisure trips and pharmacies like Plaza Pharmacy and CVS Pharmacy for medical needs, seniors can easily navigate the area. Nearby places of worship like Well and Harvest Time Church of God provide opportunities for spiritual growth, while restaurants such as Jack In The Box and El Tapatio offer diverse dining choices. For healthcare needs, Cooke County Medical Center and NTMC Pediatrics are within close proximity. Additionally, the presence of parks like Pecan Creek Park provides outdoor recreational opportunities. Overall, this part of Gainesville presents a well-rounded environment suitable for seniors looking for a comfortable and convenient lifestyle.

Transportation

• Limo Joe's Casino Shuttle (0.2 miles)
• Zodiac Aerospace (5 miles)

Places of Worship

• Well (0.4 miles)
• Harvest Time Church of God (0.5 miles)
• Antioch Baptist Church (1 miles)
• Gainesville Eastside Nazarene (1 miles)
• St Pauls Episcopal Church (1.2 miles)
• St Paul's Episcopal Church (1.2 miles)
• First United Methodist Church (1.2 miles)

Restaurants

• Jack In The Box (0.7 miles)
• Aldava's Video (0.7 miles)
• Santorini (0.8 miles)
• Mendez Bakery (0.9 miles)
• Chicken Express (1.1 miles)
• El Tapatio (1.2 miles)
• Sonic Drive-In (1.2 miles)

Pharmacies

• Plaza Pharmacy (0.7 miles)
• SNI Pharmacy (0.9 miles)
• Hometown Pharmacy (0.9 miles)
• Hometown Pharmacy & Hometown Medical Equipment (0.9 miles)
• CVS Pharmacy (1.4 miles)
• Thackerville Pharmacy (8.6 miles)
• Health Mart Pharmacy (8.6 miles)

Physicians

• Cooke County Medical Center (0.9 miles)
• NTMC Pediatrics (0.9 miles)
• Gainesville Eye Care (1.3 miles)
• Matthew Barrows, MD (1.3 miles)
• Mark R Klein (1.5 miles)
• North Texas Vision Center PA (1.8 miles)
• Richard W Jolly (2.1 miles)

Parks

• Pecan Creek Park (1 miles)

Hospitals

• North Texas Medical Center (2.8 miles)

Cafes

• Duffy's Burgers and Bait (10.5 miles)