Preston Place

Pros

• The staff at Preston Place is very caring and dedicated to the residents.
• The facility is clean, and the atmosphere feels secure and comfortable.
• Residents enjoy a variety of activities, including arts and crafts, games, and church services.
• Many families appreciate the positive interactions between staff and residents.
• The food has improved with a new cook, leading to greater satisfaction among residents.
• The Activities Director is recognized as a standout member of the team.
• Families feel that Preston Place offers good value for the care provided.
• Residents have access to outdoor spaces where they can relax and socialize.
• Tour experiences are described as excellent, with helpful and hospitable staff.
• Overall, many families express satisfaction with their loved ones’ experiences at Preston Place, highlighting it as a pleasant community.

Cons

• The apartment wasn't cleaned until the day before the resident moved out after three weeks of living there.
• The meals served were often burnt, lacked variety, and did not match what was posted on the menu.
• More than one activity was canceled during the resident’s stay, leading to dissatisfaction with the activities offered.
• There were issues with medication management, resulting in several problems for residents.
• One resident expressed discomfort with their studio due to being wheelchair-bound and feeling claustrophobic during quarantine.
• Help requests took an excessively long time to be answered, sometimes up to 45 minutes.
• The cleanliness of individual rooms, including dirty cups and stained urinals, raised concerns among families visiting their loved ones.
• The facility failed to inform families about its sale over the summer, leading to a decline in quality after signing the contract.

Review

Preston Place has garnered a mixed bag of reviews, reflecting a range of experiences for both residents and their families. Many reviewers highlight the caring and dedicated staff, with several noting that they felt the employees genuinely cared about the residents' well-being. The Activities Director is frequently mentioned as a particular standout, with one review praising her for creating a vibrant atmosphere filled with engaging activities for residents. Many reviewers expressed their hope that their loved ones would continue to live at Preston Place due to the attention and support they received from the staff.

Cleanliness appears to be another significant factor in the reviews, though opinions vary. Several accounts mention that public areas of the facility were well-maintained during initial tours but express concern over how apartments were managed once contracts were signed. One reviewer noted their mother-in-law’s apartment was only cleaned just before she moved out after three weeks of residency, which raised questions about routine care standards. On the other hand, some reviewers emphasized that while rooms may not always be spotless, they found common areas clean and inviting.

Food service is another area where feedback diverged significantly among reviewers. Some expressed contentment with acceptable meals provided at Preston Place, while others complained about poor quality food served cold or burnt. Reviewers also pointed out limitations in meal choices when preferences did not align with what was offered on certain days. These discrepancies in food quality seem to influence overall satisfaction levels significantly, leading some families to consider alternative options after experiencing these challenges.

Activity scheduling emerged as yet another contentious point in many reviews. While some residents enjoyed participating in various activities like bingo or arts and crafts, others reported cancellations of events during their stay without sufficient replacements or encouragement from staff to engage more fully. This inconsistency left some families feeling disheartened about potential engagement opportunities for their loved ones at Preston Place.

Communication between staff members and families also seemed to be an issue highlighted across several accounts. While administrative staff received praise during tours for being friendly and welcoming, there were concerns regarding responsiveness once residents moved in—particularly concerning urgent requests for assistance when needed. One reviewer described frustrating delays when her father-in-law pressed a button for help, stating it took far too long for someone to respond despite his need for oxygen support at all times.

Despite these varied experiences—ranging from enthusiastic endorsements of the facility’s welcoming atmosphere to critiques regarding operational shortcomings—many families ultimately reflected upon their overall experiences positively. Even amidst complaints regarding cleanliness and food quality or issues related to care response times, there remains an undercurrent of appreciation for certain individual staff members who went above and beyond expectations in providing care. A recurring sentiment emphasizes that if attention could be paid to addressing persistent issues mentioned by multiple reviewers—from consistent maintenance within resident apartments to improved communication protocols—the foundation laid by Preston Place's supportive environment could transform into something truly exceptional for its residents.

This part of Sherman, Texas offers a convenient and diverse range of amenities for senior living. With several hospitals and physicians in close proximity, residents can easily access healthcare services. There are also various restaurants offering different cuisines, as well as cafes for socializing and enjoying a cup of coffee. Additionally, places of worship provide spiritual fulfillment, while parks offer opportunities for outdoor recreation. Pharmacies are nearby for medication needs, and transportation options like the airport and car rental services make getting around easy. Overall, this area provides a well-rounded environment for seniors to live comfortably and enjoy a fulfilling lifestyle.

Hospitals

• Wilson N Jones Hospital (0.6 miles)
• Pulmonary Diagnostics and Therapeutics PC (1 miles)
• Thph-Wnj (1.3 miles)
• Davita (1.6 miles)
• Carrus Specialty Hospital (2 miles)
• DaVita Sherman Dialysis Center (2.1 miles)
• Life Center Specialtiy Hosp (2.8 miles)

Physicians

• Grayson Surgical Associates (0.6 miles)
• North Texas Orthopedic & Sports Medicine Center (0.6 miles)
• Ashley M Brumm Md (0.7 miles)
• Texoma Neurology Associates (0.7 miles)
• Pulmonary & Sleep Pa (0.7 miles)
• Wade Andrew MD Pa (1 miles)
• Heritage Park Surgical Hospital Travis Street (1.3 miles)

Restaurants

• Krispy Krunchy Chicken (0.6 miles)
• Tracks Restaurant (1 miles)
• Hot & Creamy Donuts (1 miles)
• Burger King (1.3 miles)
• Old Iron Post (1.4 miles)
• Mexican Food La Ranchera (1.6 miles)
• Crazy Thai (1.8 miles)

Places of Worship

• Sherman Church of the Nazarene (0.7 miles)
• Western Heights Preschool (1.3 miles)
• Sherman Bible (1.3 miles)
• Mt Carmel Church Of God In Christ (1.6 miles)
• Harvest Time Assembly of God (2.2 miles)
• Victory Life Church (3.3 miles)
• Grace Bible Church (3.9 miles)

Parks

• Fairview Park (1 miles)
• Herman Baker Park (1.4 miles)

Pharmacies

• Walmart Pharmacy (1.2 miles)
• Sherman Pharmacy Health (1.8 miles)
• K & M Pharmacy (1.9 miles)
• Walgreens (2 miles)
• Heritage Parkway Pharmacy (2 miles)
• CVS Pharmacy (2 miles)
• ReNue Rx Sherman (2.1 miles)

Cafes

• CJ's Coffee Cafe (1.2 miles)
• Sage Cafe (1.3 miles)
• Sweetberries Cafe (2 miles)
• Starbucks (2.3 miles)
• Starbucks (3 miles)
• Panera Bread (3.1 miles)

Theaters

• Cinemark Sherman (2.7 miles)
• Schulman's Movie Bowl Grille (3.5 miles)

Transportation

• Sherman Municipal Airport (2.9 miles)
• Enterprise Rent-A-Car (3.8 miles)
• U-Haul Neighborhood Dealer (4.1 miles)