Brookdale Willows Sherman

Pros

• The staff at Brookdale Willows is consistently described as friendly, caring, and attentive to the needs of residents.
• Residents appreciate the clean and well-maintained facility, noting its welcoming environment.
• Many families feel that the dining experience is excellent, with quality food and accommodating service for those who are unwell.
• The community offers a variety of activities and outings that residents enjoy, contributing to a vibrant atmosphere.
• Families report feeling supported in the transition process and praise Brookdale for their individualized attention to each resident's care needs.
• The facility has made significant improvements in care, helping residents achieve better health outcomes and overall happiness.
• Residents value the sense of community at Brookdale, citing strong relationships formed with both staff and fellow residents.
• Families appreciate the additional amenities such as a library, beauty salon, and garden area available for residents to enjoy.
• Brookdale's efforts to engage residents in meaningful activities are recognized as beneficial for their mental well-being.
• Overall, many reviews highlight that families feel they made an excellent choice by selecting Brookdale Willows Sherman for their loved ones' care.

Cons

• The memory care facility loses great staff due to low pay, resulting in high turnover rates.
• Housekeeping is described as very light, indicating inadequate cleaning services.
• There is a lack of variety in activities offered to residents, making the experience less engaging.
• Communication regarding medication and available activities is noted as needing improvement.
• The pricing is considered too high, and there are yearly increases that may not justify the service levels provided.
• Some promised services and activities are not consistently followed through with by staff.
• Despite friendly staff, residents' needs may not always be fully met due to busy schedules and staffing changes.
• The dining experience occasionally includes repetitive meals such as sandwiches rather than diverse options.

Review

Brookdale Willows Sherman has received a variety of feedback from families and residents who have experienced the community firsthand. Many expressed that Brookdale provides a quiet and friendly environment, well-suited for individuals requiring memory care needs. The facility is praised for its cleanliness, attentive staff, and quality care services. What stands out to many is the overall atmosphere—families appreciate the sense of community and the personalized attention their loved ones receive.

One aspect that garnered mixed reviews was staffing. Several reviewers pointed out high turnover rates among staff members, with some citing better pay at competing facilities as a contributing factor. Despite this concern, there was an acknowledgment that the current staff at Brookdale are knowledgeable, compassionate, and dedicated to providing excellent care. Families noted that since involving Hospice services in their loved ones' care plans, they observed improved attention and responsiveness to their needs. However, some mentioned disparities in staffing levels during peak times such as mornings and evenings compared to other facilities.

The dining experience at Brookdale was consistently highlighted as a positive feature. Residents enjoy the food options available—there’s flexibility for residents who may be unwell since meals can be delivered to rooms without issue. The general consensus is that meals are not only good but catered to ensure everyone gets what they want when they want it. Furthermore, families appreciated that the facility offers excellent amenities such as transportation arrangements for doctor’s appointments and various activities tailored for different age groups.

However, while many acknowledged enjoyable dining experiences, some felt there could be more variety in activity offerings. While outings occurred once or twice a week—a feature residents enjoyed—families believed an expansion in recreational opportunities would enhance life at Brookdale further. Certain activities were perceived as lacking age appropriateness or engagement potential; thus creating room for improvement was suggested by numerous reviewers who desired a wider range of activities catering specifically to their loved one's interests.

Another important area where families voiced concerns was communication regarding care processes and activities scheduled within the facility. They felt clearer communication channels needed to be established so families could remain informed about medication management and planned events or outings which sometimes had unclear timelines or follow-throughs from staff members busy managing resident care.

Nevertheless, several heartfelt testimonials expressed overwhelming satisfaction with Brookdale Willows Sherman’s ability to cater to both residents’ health needs and emotional wellbeing effectively—the remarkable transformations experienced by some residents underscored this point clearly! Families recounted stories of how their loved ones flourished within this nurturing environment after having been moved from less supportive places due solely on compassion shown by caring aides at Brookdale—a reflection cementing its reputation!

Ultimately, despite some areas marked for development like staffing stability and enhanced programming variety these reviews reveal deep appreciation among families towards Brookdale Willows Sherman—with many willing to recommend the community wholeheartedly! The commitment exhibited by staff toward resident welfare truly makes an impactful difference according not just in daily living—but fostered strong connections amongst team members too making it feel like home away from home!

This part of Sherman, Texas offers a variety of healthcare options with several physicians, pharmacies, and hospitals located within a short distance. The proximity to medical facilities such as Center For Family Medicine PA and Wilson N Jones Medical Center provides convenience and accessibility for seniors looking for quality healthcare services. Additionally, there are places of worship nearby for those seeking spiritual fulfillment, as well as parks like Fairview Park and Herman Baker Park for outdoor recreation. Residents can enjoy dining at a range of restaurants including Catrina's Cocina & Tequila Bar and Cheddar's Scratch Kitchen, while cafes like Starbucks and Panera Bread offer cozy spots for socializing. Cinemark Sherman theater provides entertainment options, and transportation services like Enterprise Rent-A-Car are available for added convenience. Overall, this area of Sherman offers a balanced mix of amenities and services that cater to the needs of seniors looking to settle in a vibrant community.

Physicians

• Center For Family Medicine PA (0.1 miles)
• Poineal Ralf DDS (0.2 miles)
• Wade Andrew MD Pa (1.1 miles)
• Sherman Endodontics (1.3 miles)
• Amhan Pain Management Clinic (1.8 miles)
• Innovative Healthcare Family Practice (1.8 miles)
• New Horizons Pain Care (1.9 miles)

Pharmacies

• ReNue Rx Sherman (0.1 miles)
• Heritage Parkway Pharmacy (0.2 miles)
• Walmart Pharmacy (1 miles)
• North Texas Nuclear Pharmacy (1.8 miles)
• Sherman Pharmacy Health (1.9 miles)
• K & M Pharmacy (2.1 miles)
• CVS Pharmacy (2.1 miles)

Hospitals

• DaVita Sherman Dialysis Center (0.1 miles)
• Carrus Specialty Hospital (0.2 miles)
• Pulmonary Diagnostics and Therapeutics PC (1.1 miles)
• Davita (1.3 miles)
• Life Center Specialtiy Hosp (2 miles)
• Wilson N Jones Medical Center (2.1 miles)
• Wilson N Jones Hospital (2.4 miles)

Places of Worship

• Sherman Bible (1.1 miles)
• Grace Bible Church (2.4 miles)
• Mt Carmel Church Of God In Christ (2.4 miles)
• Sherman Church of the Nazarene (2.5 miles)
• Victory Life Church (2.7 miles)
• Western Heights Preschool (3.3 miles)

Parks

• Fairview Park (1.3 miles)
• Herman Baker Park (3.5 miles)

Restaurants

• Catrina's Cocina & Tequila Bar (1.5 miles)
• King Buffet (1.5 miles)
• The Library Bar & Grill (1.5 miles)
• Cheddar's Scratch Kitchen (1.6 miles)
• Chuck E. Cheese's (1.6 miles)
• Chick-Fil-A (1.7 miles)
• Red Lobster (1.7 miles)

Cafes

• Starbucks (1.5 miles)
• Starbucks (1.6 miles)
• Panera Bread (1.8 miles)
• Sweetberries Cafe (2.2 miles)
• CJ's Coffee Cafe (2.4 miles)
• Sage Cafe (2.8 miles)

Theaters

• Cinemark Sherman (1.6 miles)

Transportation

• Enterprise Rent-A-Car (3.1 miles)
• U-Haul Neighborhood Dealer (3.2 miles)
• North Texas Regional Airport (GYI) (3.4 miles)