Overall Review of Mountain View Health & Rehabilitation
common7 reviews mention this
Food is frequently praised
Many families describe the meals as a standout part of care.
Several reviews specifically call out the food as delicious, excellent, or amazing, and describe residents eating well or being happier during their stay. A few reviewers also mention that dietary staff work with nutritional needs and special diets, with adjustments made when needed. Even some more critical experiences still focus more on nursing or communication than the overall dining experience.
common8 reviews mention this
Clean facility comes up often
Residents’ families frequently mention the facility’s cleanliness.
Multiple reviews describe the building as clean, well-maintained, and pleasant to be in, with staff consistently checking on rooms and schedules. Some reviewers also mention the environment gave them confidence in the care. On the negative side, at least one family reports a dirty room and ongoing cleanliness problems that contributed to health concerns.
common2 reviews mention this
Attentive care and updates
Residents and families describe caregivers as attentive and engaged.
A smaller set of reviews points to attentive care that includes communication with families, such as regular updates and thorough tending to daily needs. One reviewer also describes empathy and kindness alongside clear communication, which made it easier to trust the day-to-day care. These are balanced against other accounts that raise concerns about responsiveness and follow-through.
caveat7 reviews mention this
Some families report unsafe care
A number of reviews raise serious concerns about safety and follow-through.
Several critical reviews describe incidents involving medical or direct-care breakdowns, including medication errors, failure to perform expected care tasks, and delayed attention to issues. Other accounts mention cases where families felt no one was checking on residents overnight or that equipment and needs were not handled properly. These reviews are paired with strong calls for investigation and do not describe the same level of confidence as the positive experiences.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Mountain View Health & Rehabilitation on seniors.fyi includes 9 photos including images showing interior, decor, healthcare, gym, piano, bedroom, physical therapy, dining, and more.
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The VA Aid and Attendance program offers financial assistance to veterans needing help with daily activities due to health issues, available through a pension for low-income wartime veterans or an allowance for 100% disabled individuals. Eligibility depends on medical documentation of care needs and navigating guidelines about income and service history, with funds being usable for various healthcare-related expenses.
Linda's caregiving journey for her elderly mother, Joan, is marked by deep love and challenges as she navigates health changes, emotional support, and practical arrangements while learning to prioritize self-care and utilize community resources. Their evolving relationship highlights resilience and the universal themes of empathy and preparedness in caregiver experiences.
Mountain View Health & Rehabilitation photos
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Interior
Decor
Dining
Outdoor
Outdoor Seating
Piano
Exercise Equipment
Gym
Healthcare
Interior
Decor
Bedroom
Dining
Television
Outdoor, Rehabilitation, and Facility
Exercise Equipment, Workout Space, and Fitness Room
Outdoor Seating, Parking, Patio Furniture, and Potted Plant
Healthcare
Piano
Gym
Physical Therapy
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187 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
El Paso International (6 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Strong access to healthcare and nearby dining, shopping, and recreation.
In-Depth Look at the VA Aid and Attendance Program
Nurturing Our Loved Ones: A Daughter's Journey in Caring for Her Mother
Nurturing Our Elders: Linda's Journey of Supporting Her Mother
