Rosemary Williams Melendez Casa Felicitas

3330 East Yandell, El Paso, TX 79903

For more information about senior living options: (844) 490-3973

4 from 4 reviews
5 stars
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3 stars
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1 stars
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Assisted Living Board and Care Home

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    Overall Review of Rosemary Williams Melendez Casa Felicitas

    Pros

    • pro Casa Feliz is very peaceful.
    • pro It has become a wonderful place for a loved one to live.
    • pro Staff and management are responsive to residents' needs and handle them quickly.
    • pro The resident is content, well cared for, has many friendships, and calls Casa Feliz their home.
    • pro The nurses are kind across all shifts and care for patients like their own family.
    • pro The place is a blessing in disguise.

    Cons

    • pro They moved all the patients to a nursing home during COVID without notifying the family.
    • pro No one informed the family that the grandmother had been moved.
    • pro The family was not told about the grandmother's death.
    • pro The owner claimed all of the grandmother's clothes were in the nursing home, indicating mishandling of belongings.

    Review

    Casa Feliz comes across in these accounts as a place of genuine peace and warmth, where residents can feel at home and families notice the positive impact of attentive care. One reviewer frames it as a very peaceful environment that, despite growing pains, has become a wonderful home for a loved one. They highlight staff and management who are highly responsive, addressing needs quickly and effectively. The loved one is described as content, well cared for, and forming many friendships, with Casa Feliz becoming a true residence rather than just a facility. The writer expresses heartfelt gratitude for the care and the comfortable accommodations provided, underscored by a blue heart emoji that signals deep appreciation.

    The same review emphasizes the tangible benefits of a responsive team. The combination of nurse attention, attentive management, and a sense of community appears to contribute to a stable routine where the resident can thrive. The tone suggests that the atmosphere is nurturing and that the staff treat residents with the kind of consideration one would expect from caring family members. This portrayal of daily life at Casa Feliz reinforces the impression that residents are not simply monitored but actively engaged in meaningful social connections.

    A second perspective offers a more nuanced picture, balancing warmth with a troubling episode tied to a difficult period. In this account, the grandmother lived at the facility, and the family experienced a crisis during the COVID era when all patients were moved to a nursing home. The reviewer notes a critical lapse: there was no communication informing the family about the move. The ensuing sadness - the grandmother passing away without timely notification - casts a painful shadow over the experience. When the family returned to retrieve belongings, they were told that all clothes were at the nursing home, and the family had to navigate the confusion without prior notice.

    Amid the distress, there is a small, compassionate detail that the reviewer notes with some relief: they asked for and ultimately received an image of the Guadalupe Virgen that had been given to the grandmother. This gesture, though minor in the grand arc of the events, stands out as a thread of continuity and solace during a period of upheaval. It suggests that personal items and tokens of faith can hold significant meaning for families during times of transition and loss.

    Despite the heartbreaking episode, the reviewer who spoke about the grandmother's experience also presents a largely positive view of the staff's demeanor. They describe the nurses as kind across different shifts and emphasize that the caregivers treat patients "like their own family." This sentiment echoes the warmth found in the first account and reinforces the sense that the people working at Casa Feliz genuinely care about residents beyond routine tasks. The reviewer's closing recommendation - "I really, really recommend this place; they make it comfortable for the elderly" - signals an overall approval of the care environment when measured by daily interactions and ongoing kindness.

    Taken together, these perspectives paint a district-wide portrait of Casa Feliz as a place with clear strengths and a few painful gaps. The facility is depicted as peaceful, welcoming, and staffed by people who work hard to respond to needs and cultivate friendships for residents. The consistency of praise for nurses' compassion and the home-like atmosphere is striking, suggesting that many families feel their loved ones are valued and well cared for day to day. Yet the privacy, timing, and transparency of communications during crisis situations emerge as a critical area for improvement.

    In sum, Casa Feliz appears to deliver a strong foundation of care, companionship, and comfort that helps residents settle in and feel at home. The positive feedback about staff attentiveness and the nurturing environment stands out, illustrating why families would feel grateful and recommend the place. At the same time, the negative experience surrounding the COVID-era move highlights the essential need for clear, proactive communication with families during emergencies and transitions. When such communication is present, the care experience can be deeply reassuring; when it is lacking, even otherwise commendable care can be overshadowed by feelings of confusion and sorrow.

    Features

    Housing

    • 12 resident community capacity 12 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • El Paso International (5 miles away) El Paso International (5 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Casa Felicitas, located in El Paso, TX, is a board and care home that provides top-notch assisted living services for seniors. With its aim to create a comfortable and homely environment, residents will find themselves surrounded by amenities that cater to their daily needs.

    The community features a spacious dining room where residents can enjoy delicious and nutritious meals specially prepared to accommodate any dietary restrictions they may have. Every room within Casa Felicitas is fully furnished, ensuring that residents feel right at home from the moment they move in. The beautiful garden and outdoor space offer an opportunity for residents to relax and enjoy the natural surroundings.

    Housekeeping services are provided to maintain cleanliness throughout the community, allowing residents more time to engage in activities of their choice. Wi-Fi/high-speed internet access is available for those who wish to stay connected with loved ones or explore the online world.

    Casa Felicitas goes above and beyond when it comes to care services. Trained staff members are always ready to assist with activities of daily living such as bathing, dressing, and transfers. They also coordinate with healthcare providers to ensure seamless communication and coordination of medical needs. For those with special dietary requirements or diabetes management, customized meal plans are provided. Medication management ensures that residents receive their medications on time.

    Transportation arrangements are made for medical appointments, ensuring that residents can easily access necessary healthcare services. Scheduled daily activities keep seniors engaged and entertained within the community.

    In terms of location convenience, Casa Felicitas boasts proximity to various nearby amenities such as cafes, parks, pharmacies, physicians’ offices, restaurants, transportation options, places of worship, and hospitals. This allows residents easy access to all the resources they may need while residing in this assisted living community.

    Overall, Casa Felicitas offers a warm and caring environment where seniors can receive personalized assistance with their daily needs while enjoying a range of amenities and convenient access to nearby facilities.

    Nearby Places of Interest

    Cafes

    • L & J Cafe (0.3 miles)
    • District Coffee (2.5 miles)
    • Starbucks (2.8 miles)
    • Starbucks (3.1 miles)
    • Caffenio (3.5 miles)
    • Teapioca Lounge (3.9 miles)
    • El Puente (4.3 miles)

    Pharmacies

    • Walgreens (0.5 miles)
    • Walgreens (1.7 miles)
    • CVS Pharmacy (2.5 miles)
    • Benavides (2.5 miles)
    • Walgreens (2.6 miles)
    • Walgreens (2.8 miles)
    • Walgreens (2.9 miles)

    Restaurants

    • Gussie's Tamales & Bakery (1.1 miles)
    • Whataburger (1.1 miles)
    • Whataburger (1.9 miles)
    • Las Brazas (2.1 miles)
    • Los Bandidos De Carlos & Mickey's (2.2 miles)
    • Park Tavern (2.5 miles)
    • Bamford DFAC Chow Hall (2.5 miles)

    Hospitals

    • Texas Tech Medical Center (1.3 miles)
    • University Medical Center of El Paso (1.3 miles)
    • El Paso Children's Hospital (1.4 miles)
    • Sierra Medical Center (1.5 miles)
    • Nucleo Hospitalario Med (2.5 miles)
    • Issste (2.7 miles)
    • Médica Sur (2.7 miles)

    Parks

    • Parque Chamizal (2.3 miles)
    • Chihuahuita Park (3 miles)
    • Ascarate Park (3.5 miles)
    • Parque Rincones de San Marcos (4.6 miles)

    Physicians

    • Acosta Medina Luz del Carmen Dra (2.5 miles)
    • Aris Vision Institute (2.5 miles)
    • Muñoz Hernandez Fco Javier Dr (2.5 miles)
    • Gutierrez Cervantes Pedro Dr (2.6 miles)
    • El Paso Eye Surgeons (2.6 miles)
    • Surgical Center of El Paso (2.6 miles)
    • Las Palmas Medical Center Auxiliary (2.7 miles)

    Transportation

    • Hertz Rent A Car (3.6 miles)
    • TSA Security Check Point (3.7 miles)
    • El Paso International Airport (ELP) (3.7 miles)

    Places of Worship

    • Iglesia de San Judas Tadeo (3.8 miles)
    • Parroquia de Todos los Santos (4.9 miles)

    Theaters

    • Cinemark (5.4 miles)

    Frequently Asked Questions

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