Mountain Villa Nursing Center
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2729 Porter Avenue, El Paso, TX 79930
For more information about senior living options: (844) 490-3973
The staff at Mountain Villa Nursing Center demonstrated impressive responsiveness and knowledge, providing consistent care to residents. Residents were looked after daily by the same nurses and aides, which was crucial for those who have difficulty with changes in routines. The facility maintained a clean and safe environment, putting visitors at ease during their visits. Staff members made an effort to create a sense of community and get to know the residents' personalities. They were accommodating with special requests for visitation, fostering a welcoming atmosphere for families.
The nursing center feels overcrowded, understaffed, and very dirty. Residents are left yelling in bed while staff members walk around and do not assist them. There is a lack of responsiveness from some staff, making families feel unwelcome during visits. The facility gives the impression that it is a place where people are sent to wait for or hasten their death. Personal belongings can go missing without notice after resident relocation.Mountain Villa Nursing Center has garnered a range of feedback from families and visitors, reflecting varied experiences concerning the quality of care provided to residents. The accounts illustrate a stark contrast between different residents' experiences, showcasing both positive aspects and areas of concern.
One review recounts a deeply troubling experience where the reviewer’s grandfather was transferred to Mountain Villa after a medical need arose, specifically the use of a Foley catheter. Initially, he appeared to be doing well; however, his health rapidly deteriorated shortly after his admission. This alarming decline was accompanied by the onset of a serious infection, raising questions about the level of medical oversight and responsiveness at the facility. Notably, the reviewer described an unsettling atmosphere within the center—claiming it felt cluttered and chaotic due to overcrowding and understaffing. Such conditions naturally lead to worries regarding hygiene and resident safety; in fact, they recounted personal encounters with roaches during visits—a detail that starkly underscores concerns regarding cleanliness. Furthermore, instances in which residents’ belongings went missing after unexpected room changes added to feelings of hostility and neglect.
Another family member echoed similar sentiments about overcrowding but noted that some staff members made efforts to address patients' needs compassionately. The atmosphere at Mountain Villa during this visit suggested that while some caregivers were attentive—taking time to interact with residents—the overall handling of urgent situations fell short in certain instances. Some residents were reportedly left unassisted despite calling for help, leading to distressing scenarios. However, amidst these challenges, there remained acknowledgment that parts of the facility were clean and that certain staff members genuinely cared for the residents’ wellbeing. While remodeling efforts indicated possible improvements on the horizon, there remained a sense that fundamental issues needed immediate attention.
In contrast to these more critical assessments, one review offered praise for Mountain Villa Nursing Center based on their uncle's lengthy stay there. Family members appreciated that staff showed familiarity with their uncle’s routines—an essential consideration given his discomfort with change—indicating stability within care teams as familiar aides consistently looked after him throughout his stay. This consistency appears vital not only for comfort but also for safety within such environments where routine disruptions can lead to increased anxiety among residents.
Moreover, this review emphasized how well staff engaged with their uncle’s personality traits; they recognized his humor and would participate in lighthearted banter—elements crucial in fostering enjoyable interactions between caregivers and residents alike. The relationship-building aspect illustrated an important commitment from staff towards making resident experiences feel more personalized rather than institutionalized.
While individual perspectives vary dramatically about Mountain Villa Nursing Center's overall operation—from perceptions of neglect or overwhelming chaos versus affirmations of attentive care—the reviews suggest underlying themes concerning staffing levels and training must be addressed thoroughly. There is recognition that cleanliness is non-negotiable when caring for vulnerable populations; furthermore, ensuring adequate staffing is equally paramount in providing timely assistance when needed most.
Ultimately, these reviews paint a multifaceted picture: one that reflects potential improvements alongside significant shortcomings influencing resident well-being within Mountain Villa Nursing Center. It highlights pressing concerns surrounding patient dignity amidst allegations of negligence while simultaneously acknowledging instances wherein dedicated staff strive to create supportive environments—a duality that calls for careful reflection by administrators aiming for excellence in elder care services.
48 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
El Paso International (5 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Mountain Villa Nursing Center in El Paso, TX offers a comfortable and welcoming assisted living community for seniors. The residents can enjoy a variety of amenities including cable or satellite TV, a dining room for communal meals, fully furnished accommodations, and access to a garden and outdoor space. Housekeeping services are provided to ensure that the environment remains clean and tidy.
Each resident is provided with a kitchenette in their accommodation, allowing them to prepare snacks or light meals if desired. Move-in coordination is available to assist with the transition into the community.
The dining experience at Mountain Villa Nursing Center is restaurant-style, ensuring that residents receive delicious and nutritious meals. Special dietary restrictions are accommodated to meet individual needs.
A small library is available for residents who enjoy reading, and telephone services are provided for easy communication with loved ones. Wi-Fi/high-speed internet access allows residents to stay connected digitally.
Care services at Mountain Villa Nursing Center include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Special attention is given to residents with diabetes through a specialized diet. Meal preparation and service are also offered for those who need assistance.
Medication management is provided by trained staff members to ensure that residents take their medications on time and in the correct dosage. A mental wellness program is implemented to promote overall emotional well-being.
Residents can enjoy a range of activities including resident-run events and scheduled daily activities organized by staff members. These activities aim to keep residents engaged, entertained, and socially active.
Conveniently located near various amenities, Mountain Villa Nursing Center has 5 cafes, 4 parks, 10 pharmacies, 12 physicians' offices, 30 restaurants, 3 transportation options nearby. In case of any medical emergencies or required specialist care, there are 8 hospitals in close proximity.
Overall, Mountain Villa Nursing Center provides a comfortable assisted living community where seniors can enjoy quality care services along with various amenities and easy access to nearby amenities.
Mountain Villa Nursing Center is located at 2729 Porter Avenue, El Paso, TX 79930 in El Paso County, Texas
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