Residents and families consistently describe friendly, professional, and attentive staff.
Across many reviews, people describe staff who are kind, respectful, and helpful, including nurses, CNAs, therapy staff, and administrative/front-office team members. Several reviewers specifically thank named staff members for being attentive to daily needs, answering questions, and supporting rehabilitation. A smaller set of reviews raise safety and accountability concerns, including claims about how complaints are handled and how calls are answered.
common15 reviews mention this
Facility stays clean and well kept
Many reviewers highlight cleanliness and a well-kept building.
Multiple reviews mention that the center is clean, well maintained, and even notes that the building does not have a bad smell. Families also describe private rooms and bathrooms as clean and kept up to standards. While most feedback focuses on upkeep, a few critical reviews discuss serious care concerns rather than cleanliness, so the negative comments are not directly about the space feeling dirty.
common11 reviews mention this
Rehab and therapy support
Residents frequently describe therapy as attentive and effective for rehab.
Many reviews report positive rehab experiences, saying therapy went well and that therapy staff were attentive and kind. Several reviewers also mention improvements or that their loved one was treated well during a skilled nursing stay after a hospital discharge. A few reviews are less positive about outcomes or the quality of support, including one complaint that respiratory care and equipment raised concerns soon after transfer.
differentiator9 reviews mention this
Activities with Ricky stand out
Recurrent praise centers on activities led by Ricky.
Residents and family members repeatedly mention Ricky as an activities director who brings energy to the day, encourages residents, and keeps people engaged. Reviews describe planned activities, music, and regular morning visits to residentsâ rooms, plus a sense that residents are supported socially and emotionally. A smaller number of reviews reference activities indirectly while focusing on care or therapy, but the named, consistent praise for activities suggests it is a visible part of day-to-day life for many families.
caveat7 reviews mention this
Food quality and dietary limits
Food draws mixed feedback, especially around diet restrictions.
Several reviews praise food and note that dietary staff help, including one reviewer praising dietary staff for terrific food. Others describe concerns about what is served, with one reviewer saying their motherâs dietary needs were not being accommodated and that residents could not choose alternatives even with stomach issues. Another review says the food could be much better, showing that even within overall positive experiences there is room for improvement on meals.
caveat5 reviews mention this
Complaint handling and safety concerns
A minority of reviews describe serious safety or accountability issues.
A few critical reviews describe negative interactions and serious concerns, including claims about staff not helping after falls, equipment or oxygen not meeting expectations, and leaving a resident dehydrated. There are also complaints about how issues were addressed, including one review alleging retaliation after concerns were reported and another describing a dispute during discharge about wheelchair access and charges. Other reviews describe problems being resolved after speaking with the right person, but the presence of these safety-focused complaints is a clear caveat for families.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Nazareth Living Care Center on seniors.fyi includes 11 photos including images showing building, architecture, outdoor, interior, parking, lobby, entrance, sidewalk, and more.
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74 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
El Paso International (4 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Small, intimate 6-bed setting with personalized care and comprehensive daily living support.
Comprehensive Exploration of Living Wills and Other Advance Directives
A Detailed Exploration of Living Wills and Advance Directives
Comprehensive Guide to Medicare Coverage for Hospice Care
