Kenwood Nursing Home

Pros

• Rosa Espinoza at the front desk is welcoming and nice.
• Cynthia makes residents feel at home.
• The staff treat residents with respect and kindness.
• Jacob, Shirley, and Celene are outstanding nurses.
• The kitchen staff provide great food, and Jerimy keeps the kitchen on point.
• Trackea (ED) and CoCo (DON) are caring individuals.
• The Villa At Mountain View is highly recommended by residents and families.
• The facility is clean, well-maintained, and home-like.
• The therapy team is awesome and helps residents go home stronger.
• The staff are consistently friendly and attentive.
• The administration and leadership run a wonderful facility.
• Melissa and Stacy in admissions/business office are helpful and responsive.
• The overall environment feels like a community where residents and families feel at ease.

Cons

• They didn't do a good job when the reviewer's mother was there, but they've stepped up since.
• The reviewer would like more assistance from nurses' aides in the dining room.
• The reviewer would like more choices on food selections.

Review

The Villa at Mountain View emerges in these reflections as a place that families and residents feel is truly a home away from home. Across dozens of comments, there is a consistent thread: warm, attentive interactions that go beyond routine care, a sense of community, and a genuine commitment to dignity and comfort. While there are occasional notes about areas for improvement, the prevailing tone is one of gratitude and trust, with many residents describing the facility as a welcoming, well-run environment where staff treat people with respect and kindness from the moment you walk in.

A large portion of the praise centers on the front desk and the overall atmosphere of the building. Rosa Espinoza at the front desk is repeatedly described as welcoming and nice, capable of making visitors feel at ease as they arrive. The facility is consistently noted as clean and well-maintained, with staff who are helpful and accommodating. In several accounts, the initial impression of the lobby and reception contributes to a broader sense that The Villa is more than just a care facility - it feels like a community where people know each other and look out for one another. The general warmth of the environment is a recurring highlight, setting the tone for the experiences that follow.

The nursing and therapy teams receive especially strong commendations. Residents and family members call out individual caregivers by name - Jacob, Shirley, Celene, Nikki, and Barbara among them - for their kindness, competence, and readiness to go the extra mile. The nurses and aides are described as patient, respectful, and thorough, with particular appreciation for those who coordinate care and ensure residents are dressed and ready for appointments. The therapy staff earns high marks as well, with mentions of therapists who helped residents regain mobility and confidence. Michael, a physical therapist, is singled out for his effectiveness, and Olivia, Celine, and others are praised for their supportive care during rehabilitation and recovery. Even when there are moments of longer-term adjustment or rough patches, the sentiment remains that the staff care deeply about each resident's well-being and pride themselves on delivering consistent, quality care.

Dietary services and kitchen staff are frequently commended for their reliability and the quality of meals. Jerimy, the kitchen boss, is highlighted for keeping the kitchen running smoothly and ensuring that meals are prepared thoughtfully and on time. Dining-room staff, including Alma and Amelia, are acknowledged for their hard work and friendliness, contributing to a positive dining experience. While some residents express a wish for more flexibility in food selections, the overall sentiment is that the food is good, well-presented, and part of what makes The Villa feel like a place where residents want to stay. The comment that the menu offers a variety of options and the food has been consistently satisfying recurs alongside notes about occasional requests for more choices.

Administration and leadership receive a great deal of appreciation for the direction and accessibility they provide. Trackea, the Executive Director, is repeatedly credited with making meaningful contributions to the facility's progression and success; residents and families note the clean, comfortable environment and the professional, compassionate focus of the team. The DON, CoCo, is described as a caring and approachable leader who helps create a culture of consideration and responsiveness. Brooke, the Assistant Director of Nursing (ADON), is praised for attentiveness and compassion, with several accounts highlighting her willingness to listen and respond to concerns. In the business office, Stacy and Melissa are frequently mentioned for their helpfulness and willingness to assist families with questions or arrangements, underscoring a collaborative, transparent administrative approach. The staff's willingness to engage with families and provide clear, timely information contributes to a sense of trust and reliability.

The therapeutic and rehabilitative experiences often culminate in tangible, positive outcomes, reinforcing the sense that The Villa is a place where recovery and growth are possible. Families describe moments where residents moved from rehabilitation to longer-term care with improved strength and independence, sometimes returning home with newfound confidence in walking or performing daily activities. The therapy team, the aides on various halls, and the nursing staff are frequently acknowledged for their role in these successes. Deidra, the activity director, is singled out for her dedication and warmth, helping to keep residents engaged and supported. Speech therapy, wound care, and other specialized services are noted as well, with staff members like Karmen and Rebecca receiving praise for their expertise and hands-on care, further illustrating the facility's comprehensive approach to resident well-being.

Overall, the collective voice from these experiences paints The Villa at Mountain View as a high-standard care environment that emphasizes community, dignity, and ongoing communication. Residents consistently remark on the kindness and professionalism of the staff, the cleanliness and comfort of the facilities, and the sense that the care team treats each person as a member of a caring family. There are gentle reminders of opportunities for growth - such as increasing nurse and aide assistance in dining rooms and offering a broader range of food options - but even those comments are embedded in a broader appreciation for the way staff listen, respond, and work to ensure each resident feels valued. For many families, this care experience becomes a meaningful and enduring part of their loved one's life, and their message is clear: The Villa at Mountain View is a wonderful place to be supported, cared for, and respected.

This area of Dallas, Texas offers a variety of amenities and services that may be appealing for senior living. With several restaurants nearby, including Taqueria La Victoria and Roma's Italian Bistro, there are plenty of dining options to choose from. Additionally, there are pharmacies such as Walgreens and CVS Pharmacy within a short distance for easy access to medications. For medical care, there are several physicians' offices and hospitals in the vicinity, including MD Kids Pediatrics and Methodist Rehabilitation Hospital. Parks like Kiest Park and Kidd Springs Park provide opportunities for outdoor recreation, while cafes like Starbucks offer a place to socialize and relax. Public transportation options are also available with stations like Victory Station and Akard Station nearby for convenient travel around the city. Places of worship such as Greater Mount Hebron Baptist Church cater to spiritual needs. Overall, this area of Dallas offers a mix of conveniences that may cater well to seniors looking for a comfortable living environment with access to essential services.

Restaurants

• Taqueria La Victoria (1.9 miles)
• McDonald's (3 miles)
• Whataburger (3.5 miles)
• McDonald's (3.9 miles)
• Roma's Italian Bistro (4.3 miles)
• Taco Bell (4.5 miles)
• Norma's Cafe (4.6 miles)

Physicians

• MD Kids Pediatrics (2 miles)
• Charter Medical Center: Oladele Olusanya, MD (4.6 miles)
• Southwest Orthopedics-Sports (4.8 miles)
• Texas Oncology (4.8 miles)
• Raymond S Khouw (4.9 miles)
• Southwest Urology Associates (5 miles)
• Methodist Charlton Medical Center - Azhar A Kazi MD (5 miles)

Pharmacies

• Walgreens (2.5 miles)
• CVS Pharmacy (3.1 miles)
• Walgreens (3.3 miles)
• CVS Pharmacy (3.8 miles)
• Walgreens (4 miles)
• Walgreens (4.6 miles)
• Walgreens (4.7 miles)

Parks

• Kiest Park (3.1 miles)
• Kidd Springs Park (5 miles)
• Kessler Parkway Trail (5.4 miles)
• Cedar Hill State Park (7.6 miles)
• Klyde Warren Park (8.1 miles)

Cafes

• Starbucks (3.6 miles)
• Starbucks (4 miles)
• Tops Cafe (4 miles)
• Starbucks (6.1 miles)
• Manhattan Project Beer Company (6.1 miles)
• Starbucks (6.3 miles)
• Panera Bread (6.3 miles)

Hospitals

• Methodist Rehabilitation Hospital (5.1 miles)
• Children’s Medical Center Dallas (7.8 miles)
• Parkland Health & Hospital System (7.9 miles)
• UT Southwestern Outpatient Building (7.9 miles)

Theaters

• Alamo Drafthouse Cedars (7.4 miles)

Places of Worship

• Greater Mount Hebron Baptist Church (7.5 miles)
• Rccg House On The Rock (7.8 miles)
• Matthew Road Baptist Church (7.8 miles)

Transportation

• Victory Station (7.7 miles)
• Akard Station (7.8 miles)
• Pearl/Arts District Station (8.3 miles)