The Villa At Mountain View
Save2918 Duncanville Road, Dallas, TX 75211
For more information about senior living options: (844) 490-3973
The facility was very clean and had no odors, providing a pleasant environment for residents. Staff members were described as nice, friendly, and genuinely caring about the well-being of patients. Mindy, the Activity Director, was praised for her exceptional engagement with residents and proactive communication regarding their needs. A memorable birthday celebration for a resident showcased the staff's thoughtfulness and attention to individual recognition. Some staff members, like nurse Steve and aide Clarence, received commendations for their outstanding care and dedication to the residents.
The facility is in disrepair, with staff seemingly indifferent to the needs of patients. Communication among staff is poor, leading to significant mishaps in patient care and discharge processes. There are serious concerns about medication management and overmedication practices among nursing staff. Staff interactions with residents are lacking, resulting in feelings of neglect and disregard for patient well-being. The cleanliness of some areas is questionable, with reports of unpleasant odors and inadequate hygiene practices. Residents have experienced safety issues due to delayed responses from staff when assistance was requested. There are alarming reports of fighting among aides and unprofessional behavior within the workforce. Families feel that their loved ones' personal items go missing, indicating a lack of attention to residents' belongings. Concerns were raised about the treatment of mentally challenged patients without proper oversight or control measures in place. Overall satisfaction with the facility's quality of care is severely lacking, leading families to seek alternative options for their loved ones.The reviews of the Villa at Mountain View paint a complex and often troubling picture of the facility's care quality, environment, and staff engagement. While some visitors and residents have expressed satisfaction with certain aspects of their experience, particularly regarding cleanliness and individual staff members, many others have raised serious concerns about the overall operations, compassion level, communication issues, and competency of the care provided.
A number of reviewers highlighted positive experiences in specific areas. For instance, one family noted that the facility was clean and odor-free upon admission. They described the staff as friendly and genuinely caring for their loved one’s well-being. In particular, an anecdote about a 97th birthday celebration illustrated moments where staff went above standard expectations to make patients feel valued; they arranged a cake and sang to her—a gesture that struck a chord with family members who appreciated this show of kindness during such an important milestone.
However, not all feedback was favorable. Several comments indicated significant challenges surrounding staffing levels and quality of interaction between staff and residents. Reviews noted instances where aides appeared disengaged or unresponsive to patient needs—instances marked by long wait times for assistance with basic tasks like using the bathroom or obtaining medication. In another alarming instance, a resident described feeling ignored by staff to the point where they had difficulty navigating the facility alone due to poor orientation support. This left them feeling vulnerable in an environment ideally meant for care.
Communication breakdowns were frequently mentioned as problematic within the facility’s operation. Family members voiced frustration over inadequate discharge planning processes that left them misinformed about their loved ones’ needs upon leaving. One reviewer recounted an experience where disorganized medication management led to critical medications being administered improperly or not at all. With proper medical oversight being crucial for residents with various health conditions, these oversights raise significant concerns about patient safety.
Concerns extended beyond just administrative inefficiencies—as several reviewers cited feelings of outright neglect or mistreatment from certain staff members. Some described situations wherein nursing staff were perceived as defensive when questioned about care practices or displayed noticeable agitation towards patients struggling under emotional distress—particularly those exhibiting signs related to mental health conditions such as dementia. The accounts indicated that interactions could occasionally turn hostile rather than fostering a compassionate atmosphere conducive to healing.
Compounding these reported issues were observations regarding unsatisfactory living conditions within some parts of the facility itself. Severely under-staffed environments appeared prevalent according to multiple accounts; reports surfaced regarding unpleasant odors persisting throughout common areas alongside claims of improper cleaning regimes that allowed unsanitary conditions—including rumors revolving around pest problems—to flourish unchecked within resident rooms.
Amidst these varied experiences emerges a presiding theme: many families felt disillusioned by any semblance of “five-star” ratings attributed to The Villa at Mountain View. Descriptions articulated frustrations around how monetary concerns overshadowed quality care standards—a sentiment echoed across many reviews lamenting what seemed like systemic failures existing behind prioritized financial interests rather than genuine concern for resident welfare.
In conclusion, while some individuals shared uplifting stories highlighting compassion from specific caregivers within The Villa at Mountain View, overwhelming themes throughout suggest systemic issues need addressing—from staffing ratios impacting patient engagement efforts down through communication barriers between families seeking accountability from administrative avenues—all underpinned by discomforting sanitary realities affecting overall wellness among residents during their most vulnerable life stages.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Dallas Love (10 miles away) Dallas-Fort Worth International (15 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Villa At Mountain View in Dallas, TX is a vibrant and inclusive assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents.
The community boasts a beauty salon where residents can pamper themselves, as well as cable or satellite TV in every room for their entertainment. Community-operated transportation is available for ease of mobility, whether it's running errands or attending social events.
For those who enjoy technology, there is a computer center with internet access. Residents can also gather and enjoy delicious meals in the dining room, which offers restaurant-style dining. Additionally, the option of having fully furnished accommodations is available for convenience.
Physical fitness is encouraged through the use of a fitness room and outdoor space. A gaming room provides opportunities for friendly competition and recreation, while a small library allows for quiet relaxation and reading.
To ensure cleanliness and tidiness, housekeeping services are provided. Each apartment has private bathrooms for personal use. Move-in coordination services are available to assist with transitioning into the community smoothly. Wi-Fi/high-speed internet allows residents to stay connected with friends and family.
Care services include round-the-clock call systems and supervision to provide peace of mind to both residents and their loved ones. Assistance with daily activities such as bathing, dressing, and transfers is readily available. The community also caters to special dietary needs including diabetes diets and other dietary restrictions.
Medication management ensures that residents receive their required medications on time while maintaining safety. Mental wellness programs are offered to support emotional well-being.
Transportation arrangements are made not only for non-medical purposes but also specifically for doctors' appointments when needed.
Residents have access to a wellness center where they can focus on improving their overall health status through various programs offered by trained professionals.
In terms of dining options outside the community, there are three cafes nearby providing alternative dining experiences. For outdoor enthusiasts, there is one park nearby offering the opportunity for leisurely walks or outdoor activities.
For medical needs, there are 11 pharmacies and five physicians in close proximity to the community. Additionally, residents can explore a wide range of culinary experiences with seven restaurants located nearby.
Overall, The Villa At Mountain View offers a comprehensive range of amenities, care services, and nearby amenities to ensure that residents have an enjoyable and fulfilling assisted living experience.
The Villa At Mountain View is located at 2918 Duncanville Road, Dallas, TX 75211 in Dallas County, Texas
The Villa At Mountain View on seniors.fyi includes 5 photos including images showing interior, living room, decor, trees, sidewalk, lounge area, seating, chandelier, and more.
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