Overall Review of Cumberland Health Care And Rehabilitation
differentiator7 reviews mention this
Nurse Jessica stands out
Nurse Jessica Bass is repeatedly praised for kind, knowledgeable care.
Multiple reviews specifically call out Nurse Jessica Bass as professional, warm, and attentive to residentsâ needs. Families describe feeling reassured because she communicated well and helped reduce stress around hospitalization. Even when one review includes early hiccups, the wound care nurse and therapy team are still singled out alongside nursing support, reinforcing that direct caregiving relationships matter here.
common7 reviews mention this
Rehab therapy gets strong praise
Residents and families often describe the therapy team as effective and supportive.
Several reviews highlight therapy and the rehab department as a clear strength, with residents saying their workouts were explained and that they were checked on before staff left. Others describe the rehab team as compassionate, focused on quality of life, and working as a team. A few reviews also mention how satisfied they were with therapistsâ efforts and outcomes during short-term rehab stays.
common2 reviews mention this
Families feel kept informed
Reviews mention both stronger updates and concerns about communication timing.
Some families say they were kept updated about care and needs, describing frequent information and responsiveness. At the same time, one negative review alleges communication with nursing and techs stopped over time and that concerns were ignored. Together, the reviews suggest communication can vary depending on experience and staffing at the time.
caveat2 reviews mention this
Cleanliness is a mixed point
Cleanliness comes up in reviews, with both positive and negative experiences.
Several reviewers describe the facility as clean and well maintained during visits, including observations about the buildingâs appearance. A separate negative review claims a parent was left dirty and describes issues with blankets, clothing, and accessible help. Overall, the written feedback doesnât consistently point to the same cleanliness experience for every family.
caveat4 reviews mention this
Food quality draws complaints
Food quality is a recurring point of frustration for some families.
While a few reviews mention meals as acceptable or well-balanced, others report food as small, cold, or generally terrible. One reviewer specifically notes a lack of menu alternatives and the absence of special diets, despite diabetes-related concerns. Taken together, dining experiences appear uneven across families and time.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
124 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Nashville International (12 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
Walgreens (1.9 miles)
Walgreens (3.9 miles)
CVS Pharmacy (3.9 miles)
Walgreens (4.5 miles)
Walgreens (4.7 miles)
Walgreens (5.1 miles)
Walgreens (5.3 miles)
Transportation
Corporate Flight Management (2 miles)
John C Tune Airport (JWN) (2.4 miles)
Parks
West Park (3 miles)
Richland Park (4 miles)
Centennial Park (4.6 miles)
Fannie Mae Dees Park (5.6 miles)
Music City Walk of Fame Park (5.7 miles)
Riverfront Park (5.7 miles)
Fred Douglas Park (5.9 miles)
Cafes
Frothy Monkey (3.1 miles)
Starbucks (3.7 miles)
Parlor Doughnuts (5.2 miles)
Starbucks (5.5 miles)
East Park Donuts & Coffee (6 miles)
Restaurants
Chick-Fil-A (3.5 miles)
Taco Bell (3.5 miles)
Blue Moon Riverfront Grille (3.6 miles)
Chipotle Mexican Grill (3.7 miles)
Hattie B's Hot Chicken (3.9 miles)
McDonald's (3.9 miles)
Sonny's Patio Pub and Refuge (4.4 miles)
Hospitals
Metropolitan Nashville General Hospital (4.1 miles)
Saint Thomas Heart - Saint Thomas Midtown Hospital (4.8 miles)
Ascension Saint Thomas Hospital Cardiac Rehabilitation (5.4 miles)
Cumberland Health Care And Rehabilitation on seniors.fyi includes 7 photos including images showing interior, decor, living room, building, architecture, entrance, clouds, windows, and more.
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