1414 County Hospital Road, Nashville, TN 37218
For more information about senior living options: (844) 490-3973
What level of care are you interested in?

Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

Other
A chorus of reviews paints a picture of a care facility that many families want to steer clear of, citing a long list of troubling experiences that center on neglect, mismanagement, and a troubling lack of compassion for vulnerable patients. Several family members describe arriving with hopes of reliable care, only to encounter repeated neglect, delays in basic needs, and a sense that the facility is more focused on appearances or finances than on the well?being of those who live there. The overarching tone is one of serious concern, with many families feeling unheard, dismissed, or outright ignored when they raised alarms about the care their loved ones were receiving.
Neglect and failure to meet basic needs stand out as a dominant theme. Multiple reviews recount patients going long periods without meals or proper nutrition, with reporting family members bringing in food because the facility repeatedly fails to provide adequate meals. In one account, a resident is described as starving and malnourished, weighing barely 100 pounds, and the family having to intervene repeatedly to obtain a meal. Call lights and bedside assistance are described as unreliable, with patients waiting hours for help with meals or use of the bathroom. The accounts consistently convey a sense that basic dignities and needs - food, hydration, cleanliness, and timely assistance - are not reliably addressed, leaving families terrified about what might happen when they are not present.
Medical care and medication practices are another major area of concern. Reviews allege both errors and unsafe practices, including giving the wrong drug or altering medication regimens in ways that worsened patients' conditions, such as inducing respiratory distress or fluid buildup. There are complaints about poor communication surrounding medications, with some families blaming staff for mismanagement that led to ER visits and readmissions. In one account, a patient's discharge papers disappeared or were mishandled, creating confusion and blame. The pattern described is one of inconsistent and sometimes dangerous medical oversight, with families feeling powerless to prevent harm or secure corrective action.
The behavior and reliability of staff and administrators draw frequent criticism as well. A recurrent thread is the perception of rude or uncaring staff who fail to acknowledge or address residents' needs, including not providing information about a resident's whereabouts or status when a loved one asks. Some reviewers report racist remarks by staff and general disrespect toward patients, adding a troubling social dimension to the care concerns. Several accounts point to leadership failures, noting that the administrator has faced suspensions for improper conduct toward patients and that the facility appears more driven by financial considerations than by patient welfare. There are even explicit claims of families being blamed or dismissed when problems were raised, and of residents being treated as inconveniences rather than people in need of help.
Amid the pervasive criticisms, there are a few contrasting notes. One review does offer a rare positive voice, praising staff for responsiveness and compassion, saying that the care team's dedication and attention had a meaningful impact on a sister's health and survival. That account attributes the patient's relative stability to the efforts of nurses, kitchen staff, and other professionals, highlighting that good care can and does make a difference. This single perspective stands in stark contrast to the majority of reviews, which emphasize systemic issues, neglect, and a pattern of problematic care experiences.
Several reviews extend beyond general dissatisfaction to recount specific harmful episodes in which residents were subjected to rough or negligent treatment. One description recounts a brain-injury rehab patient being bruised, dropped, and left in wet diapers, with staff who yelled at him, ignored his needs, and refused to acknowledge sickness or provide follow-up care. The narrative includes claims of racial insensitivity and a general sense that some caregivers are unfit to work with humans in vulnerable states. These accounts weave together themes of physical danger, emotional distress, and long-term harm, making the facility appear to many readers as not just inadequate but potentially abusive in certain circumstances.
Overall, the collection of recollections portrays a facility grappling with serious, multi-faceted failures. Families describe a place where residents are not reliably fed or helped with basic activities of daily living, where medications and medical decisions are mishandled, and where staff - sometimes backed by a leadership that seems more concerned with money or discharge procedures than patient well-being - do not consistently treat patients with the care and respect they deserve. The sentiment conveyed is one of warning to others: avoid placing loved ones in this setting, and seek alternative options that prioritize safety, proper medical oversight, and compassionate care.
Yet amidst the gravity of many testimonies, there remains a note of nuance. The explicit praise for some staff's responsiveness serves as a reminder that experiences can vary, and that high-quality care can occur within the same facility. The spread of opinions suggests that outcomes may depend heavily on which staff members are present, what shifts they work, and how concerns are escalated and addressed. Prospective families are urged to conduct thorough inquiries, seek corroborating information, and consider multiple facilities to ensure that any choice aligns with the paramount goal of safeguarding the health and dignity of their loved ones.
Nashville Community Care & Rehabilitation At Borde is a premier assisted living community located in Nashville, TN. We strive to provide our residents with a comfortable and fulfilling lifestyle by offering an array of amenities and care services.
Our community boasts a range of amenities designed to enhance the well-being of our residents. From a beauty salon and fully furnished living spaces to a gaming room and fitness center, there are plenty of opportunities for relaxation and entertainment. Our dining room offers restaurant-style dining with special dietary options available, ensuring all residents can enjoy nutritious meals. Additionally, we provide housekeeping services, move-in coordination, and transportation arrangements for non-medical needs.
At Nashville Community Care & Rehabilitation At Borde, we prioritize the health and safety of our residents. Our care services include 24-hour call systems and supervision to ensure assistance is always available when needed. Trained staff members are on hand to assist with activities of daily living, such as bathing, dressing, and transfers. Medication management is also provided to ensure proper administration. Mental wellness programs are available to support residents' emotional well-being.
Our community offers a variety of activities for residents to engage in. From fitness programs and resident-run activities to planned day trips and scheduled daily activities, there is always something happening at Nashville Community Care & Rehabilitation At Borde. Concierge services are also available to assist with any additional needs or requests.
With its convenient location in Nashville, our community enjoys proximity to numerous amenities in the surrounding area. Residents will find cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, theaters, and hospitals all nearby.
At Nashville Community Care & Rehabilitation At Borde, we pride ourselves on creating an environment that promotes independence while providing the necessary assistance for our residents' comfort and well-being.
Nashville Community Care & Rehabilitation At Borde is located at 1414 County Hospital Road, Nashville, TN 37218 in Davidson County, Tennessee
The Autumn Hills Assisted Living
Nashville, TN
Affordable rates with diabetic care and devotional activities.
The Autumn Hills Assisted Living costs
The Autumn Hills Assisted Living reviews
The Autumn Hills Assisted Living images
J. B. Knowles Home Assisted Living
Nashville, TN
Attentive nursing staff with engaging activities and 24/7 supervision.
J. B. Knowles Home Assisted Living reviews
J. B. Knowles Home Assisted Living images
Schrader Acres Assisted Living
Nashville, TN
Friendly, professional staff delivering exceptional care in a clean, safe, and inviting environment.
Schrader Acres Assisted Living reviews
Schrader Acres Assisted Living images
David Jones Jr Assisted Living Center
Nashville, TN
Caring, professional staff in a well-maintained, engaging community.
David Jones Jr Assisted Living Center costs
David Jones Jr Assisted Living Center reviews
David Jones Jr Assisted Living Center images
John L Glenn Residential Ctr
Nashville, TN
Excellent access to dining, parks, healthcare, and cultural amenities nearby.
John L Glenn Residential Ctr reviews
John L Glenn Residential Ctr images
Mary, Queen of Angels
Nashville, TN
Beautiful, well-maintained community with attentive staff.
Mary, Queen of Angels costs
Mary, Queen of Angels reviews
Mary, Queen of Angels images
Morningside of Belmont
Nashville, TN
Safe, caring staff with a warm, engaging community and convenient location.
Morningside of Belmont costs
Morningside of Belmont reviews
Morningside of Belmont images
Ahava Healthcare- Whites Creek Wellness and Rehab
Nashville, TN
Specialized incontinence care with private rooms and access to nearby services.
Ahava Healthcare- Whites Creek Wellness and Rehab costs
Ahava Healthcare- Whites Creek Wellness and Rehab reviews
Ahava Healthcare- Whites Creek Wellness and Rehab images
Home Health Care Demystified: A Comprehensive Guide for Families and Caregivers
Home health care offers a range of clinical services provided in a patient's home, including nursing and therapy, tailored to individual needs, particularly for aging seniors with chronic conditions. This approach enhances patient independence, promotes better disease management, and utilizes technology for real-time monitoring while fostering collaboration among healthcare providers and family members.
Seniors and Modern Transportation: Exploring Uber, Lyft, and Other Ride-Hailing Options
Seniors benefit from ride-hailing services like Uber and Lyft, which provide convenient and accessible transportation options that promote independence and social engagement, while addressing mobility challenges. These platforms have adapted to meet senior needs with user-friendly features and safety measures, although costs can be a concern; community programs may help subsidize rides for older adults.
Comprehensive Guide to Qualifying for Home Health Care Services
The guide outlines the eligibility criteria for home health care services, emphasizing clinical requirements, insurance options, and application processes. It distinguishes between Medicare's strict and Medicaid's flexible qualifications while addressing challenges families may face in securing necessary care at home.