1414 County Hospital Road, Nashville, TN 37218
For more information about senior living options: (866) 208-4318
Overall Review of Nashville Community Care & Rehabilitation At Borde
Pros
The staff have been very responsive and supportive of her.- The compassion and attention to ensuring she gets the best care possible has been amazing.
- She is alive today because of the care she's receiving from this fabulous group of health professionals.
- They have really worked hard to offer her the very best care, and the family is very grateful.
Cons
The facility neglects patients and shows no compassion for the sick or elderly.- Staff refuse to tell where a patient is and treat them like they’re babysitting.
- It’s a horrible place to care for anyone you love and should be closed down.
- Some staff should never work with humans in any form.
- It’s the worst place to send loved ones; patients are neglected and may become malnourished or develop bed sores.
- The administration cares only about money and wrongfully evicts families without discharge papers.
- There is not enough staff and some contracted nurses lack knowledge, leading to medication errors.
Review
This community in Nashville, TN is best suited for families that can and will supervise care closely, day in and day out. It is not a reliable fit for elders who require consistent, high-level medical oversight, complex rehab, or strong daily support without constant family involvement. For anyone who cannot dedicate time to monitor meals, meds, and staff responsiveness, this option becomes risky. In practice, it functions at its best only when a vigilant and engaged family partner is ready to push for timely feeding, accurate medication administration, and clear communication from front-line workers.
Those who should seriously consider alternatives include families with medically fragile residents, cognitive impairment, or brain injury recovery needs that demand specialized, well-staffed care. The reviews repeatedly flag neglect, inconsistent staffing, and inconsistent adherence to care plans, all of which pose real danger to residents who cannot advocate for themselves. Potential residents should look elsewhere if the priority is predictable meals, prompt assistance, and stable, respectful staff interactions. A facility with a documented pattern of administration problems and high turnover is unlikely to improve quickly.
On the upside, there are occasional positive notes about compassionate staff and responsive nursing teams. When care teams are present and attentive, some residents do receive individualized attention and sincere efforts from caregivers, kitchen staff, and nursing professionals. Those isolated instances show what the facility is capable of delivering under less strained conditions. However, the favorable moments do not erase systemic issues, and relying on sporadic kindness is a weak foundation for long-term safety and daily living.
The most troubling themes across the majority of reviews are chronic staffing gaps, neglect accusations, and dangerous lapses in safety and medication management. Multiple accounts describe missed meals, significant delays in assistance with basic needs, and even improper drug administration that led to clinical deterioration. Administrative failures, such as being discharged without proper paperwork and inconsistent communication about a resident’s status, compound these risks. The combination of under-staffing, inconsistent training, and poor oversight creates a fragile environment where preventable harm can occur.
For families evaluating a move, a practical, evidence-based approach is essential. Request the most recent state inspection reports and any internal corrective action plans, and verify staffing ratios for nursing and aides on each shift. Insist on real-time transparency about meal service, call-light response times, and medication protocols, including safeguards against double-dosing or missed doses. Tour the facility at different times of day, speak with multiple residents and families, and press for a trial period with measurable benchmarks. If such assurances cannot be secured, or if red flags persist, it is prudent to continue the search.
Bottom line: this community should be approached with caution and a clear expectation that active, persistent family involvement will be required to safeguard quality of care. It is not a first choice for families seeking dependable medical oversight or consistently humane day-to-day living. Alternatives with stronger staffing, better meal delivery, reliable medication management, and documented safety records deserve serious consideration. When choosing this option, a structured plan for oversight, explicit performance expectations, and a defined decision timeline is non-negotiable.
419 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Nashville International (10 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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