Nashville Community Care & Rehabilitation At Borde

1414 County Hospital Road, Nashville, TN 37218

For more information about senior living options: (844) 490-3973

1.9 from 18 reviews
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Skilled Nursing Facility

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    Overall Review of Nashville Community Care & Rehabilitation At Borde

    Pros

    • pro Staff have been very responsive and supportive of my sister.
    • pro The compassion and attention paid to making sure that she gets the best care possible has been amazing.
    • pro From the nursing staff to the kitchen, they have really worked hard to offer her the very best care.

    Cons

    • pro The reviews describe the facility as horrible and neglectful, failing to properly care for patients.
    • pro They say staff lack compassion for the sick and elderly.
    • pro They warn not to bring loved ones there and even suggest the place should be closed down.
    • pro Some staff are accused of being unfit to work with humans.
    • pro It is described as the worst place to send loved ones due to neglect, bed sores, and malnutrition.
    • pro Management is accused of prioritizing money, with families kicked out without discharge papers.
    • pro The administrator is criticized for multiple suspensions and poor treatment of patients.
    • pro There are reports of insufficient staff, unreliable contracted nurses, and medication errors.
    • pro The facility allegedly fails to feed patients adequately, leading to malnutrition.
    • pro There are allegations of abuse and neglect, including physical harm, neglect of hygiene, and racist behavior by some staff.
    • pro Staff are described as unprofessional and unresponsive to patient needs.

    Review

    A chorus of reviews paints a picture of a care facility that many families want to steer clear of, citing a long list of troubling experiences that center on neglect, mismanagement, and a troubling lack of compassion for vulnerable patients. Several family members describe arriving with hopes of reliable care, only to encounter repeated neglect, delays in basic needs, and a sense that the facility is more focused on appearances or finances than on the well?being of those who live there. The overarching tone is one of serious concern, with many families feeling unheard, dismissed, or outright ignored when they raised alarms about the care their loved ones were receiving.

    Neglect and failure to meet basic needs stand out as a dominant theme. Multiple reviews recount patients going long periods without meals or proper nutrition, with reporting family members bringing in food because the facility repeatedly fails to provide adequate meals. In one account, a resident is described as starving and malnourished, weighing barely 100 pounds, and the family having to intervene repeatedly to obtain a meal. Call lights and bedside assistance are described as unreliable, with patients waiting hours for help with meals or use of the bathroom. The accounts consistently convey a sense that basic dignities and needs - food, hydration, cleanliness, and timely assistance - are not reliably addressed, leaving families terrified about what might happen when they are not present.

    Medical care and medication practices are another major area of concern. Reviews allege both errors and unsafe practices, including giving the wrong drug or altering medication regimens in ways that worsened patients' conditions, such as inducing respiratory distress or fluid buildup. There are complaints about poor communication surrounding medications, with some families blaming staff for mismanagement that led to ER visits and readmissions. In one account, a patient's discharge papers disappeared or were mishandled, creating confusion and blame. The pattern described is one of inconsistent and sometimes dangerous medical oversight, with families feeling powerless to prevent harm or secure corrective action.

    The behavior and reliability of staff and administrators draw frequent criticism as well. A recurrent thread is the perception of rude or uncaring staff who fail to acknowledge or address residents' needs, including not providing information about a resident's whereabouts or status when a loved one asks. Some reviewers report racist remarks by staff and general disrespect toward patients, adding a troubling social dimension to the care concerns. Several accounts point to leadership failures, noting that the administrator has faced suspensions for improper conduct toward patients and that the facility appears more driven by financial considerations than by patient welfare. There are even explicit claims of families being blamed or dismissed when problems were raised, and of residents being treated as inconveniences rather than people in need of help.

    Amid the pervasive criticisms, there are a few contrasting notes. One review does offer a rare positive voice, praising staff for responsiveness and compassion, saying that the care team's dedication and attention had a meaningful impact on a sister's health and survival. That account attributes the patient's relative stability to the efforts of nurses, kitchen staff, and other professionals, highlighting that good care can and does make a difference. This single perspective stands in stark contrast to the majority of reviews, which emphasize systemic issues, neglect, and a pattern of problematic care experiences.

    Several reviews extend beyond general dissatisfaction to recount specific harmful episodes in which residents were subjected to rough or negligent treatment. One description recounts a brain-injury rehab patient being bruised, dropped, and left in wet diapers, with staff who yelled at him, ignored his needs, and refused to acknowledge sickness or provide follow-up care. The narrative includes claims of racial insensitivity and a general sense that some caregivers are unfit to work with humans in vulnerable states. These accounts weave together themes of physical danger, emotional distress, and long-term harm, making the facility appear to many readers as not just inadequate but potentially abusive in certain circumstances.

    Overall, the collection of recollections portrays a facility grappling with serious, multi-faceted failures. Families describe a place where residents are not reliably fed or helped with basic activities of daily living, where medications and medical decisions are mishandled, and where staff - sometimes backed by a leadership that seems more concerned with money or discharge procedures than patient well-being - do not consistently treat patients with the care and respect they deserve. The sentiment conveyed is one of warning to others: avoid placing loved ones in this setting, and seek alternative options that prioritize safety, proper medical oversight, and compassionate care.

    Yet amidst the gravity of many testimonies, there remains a note of nuance. The explicit praise for some staff's responsiveness serves as a reminder that experiences can vary, and that high-quality care can occur within the same facility. The spread of opinions suggests that outcomes may depend heavily on which staff members are present, what shifts they work, and how concerns are escalated and addressed. Prospective families are urged to conduct thorough inquiries, seek corroborating information, and consider multiple facilities to ensure that any choice aligns with the paramount goal of safeguarding the health and dignity of their loved ones.

    Features

    Housing

    • 419 resident community capacity 419 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Nashville International (10 miles away) Nashville International (10 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Nashville Community Care & Rehabilitation At Borde is a premier assisted living community located in Nashville, TN. We strive to provide our residents with a comfortable and fulfilling lifestyle by offering an array of amenities and care services.

    Our community boasts a range of amenities designed to enhance the well-being of our residents. From a beauty salon and fully furnished living spaces to a gaming room and fitness center, there are plenty of opportunities for relaxation and entertainment. Our dining room offers restaurant-style dining with special dietary options available, ensuring all residents can enjoy nutritious meals. Additionally, we provide housekeeping services, move-in coordination, and transportation arrangements for non-medical needs.

    At Nashville Community Care & Rehabilitation At Borde, we prioritize the health and safety of our residents. Our care services include 24-hour call systems and supervision to ensure assistance is always available when needed. Trained staff members are on hand to assist with activities of daily living, such as bathing, dressing, and transfers. Medication management is also provided to ensure proper administration. Mental wellness programs are available to support residents' emotional well-being.

    Our community offers a variety of activities for residents to engage in. From fitness programs and resident-run activities to planned day trips and scheduled daily activities, there is always something happening at Nashville Community Care & Rehabilitation At Borde. Concierge services are also available to assist with any additional needs or requests.

    With its convenient location in Nashville, our community enjoys proximity to numerous amenities in the surrounding area. Residents will find cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, theaters, and hospitals all nearby.

    At Nashville Community Care & Rehabilitation At Borde, we pride ourselves on creating an environment that promotes independence while providing the necessary assistance for our residents' comfort and well-being.

    Nearby Places of Interest

    Cafes

    • Frothy Monkey (1 miles)
    • Starbucks (2.8 miles)
    • Parlor Doughnuts (3.3 miles)
    • Starbucks (4.1 miles)
    • Crema (4.5 miles)

    Parks

    • West Park (1.4 miles)
    • Richland Park (1.8 miles)
    • Centennial Park (2.5 miles)
    • Fannie Mae Dees Park (3.5 miles)
    • Music City Walk of Fame Park (4.1 miles)
    • Riverfront Park (4.2 miles)
    • Fred Douglas Park (4.7 miles)

    Pharmacies

    • Walgreens (1.4 miles)
    • CVS Pharmacy (2 miles)
    • Walgreens (2 miles)
    • Walgreens (2.9 miles)
    • Walgreens (2.9 miles)
    • Walgreens (3.1 miles)
    • CVS Pharmacy (3.4 miles)

    Restaurants

    • McDonald's (1.7 miles)
    • Hattie B's Hot Chicken (1.8 miles)
    • Blue Moon Riverfront Grille (2.5 miles)
    • Taco Bell (2.8 miles)
    • Chick-Fil-A (2.8 miles)
    • Chipotle Mexican Grill (2.8 miles)
    • McDonald's (2.9 miles)

    Transportation

    • Corporate Flight Management (1.9 miles)
    • John C Tune Airport (JWN) (2 miles)

    Physicians

    • Urology Associates (2.3 miles)
    • Matthew P. Willis, MD (2.3 miles)
    • Otolaryngology Associates of Tennessee (2.7 miles)
    • TriStar Centennial Medical Center (2.7 miles)
    • Allergy & Immunology (2.9 miles)
    • Saint Thomas Health Services (2.9 miles)
    • Robert L Ledford (2.9 miles)

    Hospitals

    • Metropolitan Nashville General Hospital (2.3 miles)
    • Saint Thomas Heart - Saint Thomas Midtown Hospital (2.9 miles)
    • Ascension Saint Thomas Hospital Cardiac Rehabilitation (3.3 miles)
    • VA Hospital (3.4 miles)
    • VUMC 9 South (3.5 miles)
    • 8S Quiet Room (3.5 miles)
    • Vanderbilt Rehabilitation Clinic, 3rd Floor (3.6 miles)

    Theaters

    • Belcourt Theatre (3.8 miles)

    Frequently Asked Questions

    Where is Nashville Community Care & Rehabilitation At Borde?

    Nearby Communities

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