The Palm

Pros

• The Palm Nashville offers outstanding dinner, service, and atmosphere.
• The staff, including Brian and Dylan, are attentive and amazing.
• The ribeye is described as one of the best steaks.
• Management and staff extend every courtesy to make the experience exceptional.
• Service is excellent and the food is delicious, with standout dishes like the chicken parm.
• Spenser provides attentive, knowledgeable, and charming service.
• The food, ambiance, and service make it a must-visit for a luxurious dining experience in Music City.

Cons

• A reviewer described the experience as horrendous, noting a very tough filet and Red Lobster-quality meat at Ruth's Chris prices.
• Another guest said the service was inconsistent, with a server who never returned to the table and the check had to be retrieved by other staff.
• A critic labeled the place a tourist trap and stated there are much better steak houses nearby, not recommending it.
• A diner complained about paying $40 for a Makers Old Fashioned and waiting 15 minutes in the lobby, calling it a total rip-off.
• A customer felt the Nashville Palm had declined in quality, with dull, lifeless food and occasional cold dishes.
• One reviewer noted the restaurant was very loud and not suitable for a quiet date night.
• Another person asserted they would rate it 0 stars, describing the food as absolutely horrible and the service as non-existent.

Review

The Palm Nashville sits at a crossroads of style, substance, and spectacle, tucked along the bustling stretch of downtown Broadway. Across a slew of reviews, diners describe a restaurant that can feel like a grand, pampering evening and, at times, a contrasting reminder that even a high-end steakhouse can be uneven. On one hand, guests regularly hail a dining room that feels luxurious, with attentive service, rich flavors, and an ambiance that makes a celebration feel earned. On the other hand, a number of patrons walk away with mixed feelings about consistency, pricing, and the noise level that accompanies a popular, high-energy venue.

Several visits unfold as near-cinematic celebrations. A couple recounts an anniversary dinner marked by standout service from Brian and Dylan, who were "amazing and very attentive." They praised a sequence of appetizers - meatball and shrimp cocktail - that they rated a perfect 10 out of 10, followed by entrees like bolognese and a 12-ounce ribeye they described as the best steak they'd ever had. The night was punctuated by thoughtful hospitality, including two complimentary desserts - one to celebrate the dinner itself and another for the anniversary. For them, every element - from the management's courtesy to the central Nashville location's convenience - conspired to create a memory they'd revisit on future trips.

That same level of appreciation isn't universal, but it's echoed broadly enough to form a strong current in the reviews. Another guest lauds a flawless sequence of service and food, praising a perfectly crisp Caesar, seared sea bass, penne alla vodka, lobster mac and cheese, and a tiramisu that made for an unforgettable finale. A reviewer who had not visited a Palm in years notes the restaurant's quality remains high, particularly the steak and the truffle butter, while another party highlights the private dining experience - "for a cybersecurity AI discussion" - where the space and servers were "polite and hospitable," and the steak did not disappoint. The decor - hand-painted portraits and famous signatures - adds to a sense of occasion, even as some diners note the room can be loud and not ideal for a quiet, intimate date night.

Alongside these glowing accounts, the Palm Nashville is routinely described as a destination where a big group can enjoy a shared luxury experience or a formal dinner with family, colleagues, or a significant other. Several reviewers point to a menu that sings with classic steakhouse staples - and some modern indulgences. Fans sing praises of the tomahawk sliced at the table, the filet with cowboy butter (though one note calls the butter "very salty"), and a lineup of sides and desserts that feels abundant and indulgent. A recurring compliment is reserved for the service - consistently described as knowledgeable, attentive, and well-versed in guiding guests through a broad menu that includes not only steaks but seafood and pasta options that resonate with a diverse crowd.

Yet the slate of experiences doesn't shy away from critique. A few guests describe service that staggers. One account of a previous Atlanta Palm memory juxtaposed with Nashville's performance includes a server who brought drinks and appetizers and then disappeared, leaving questions about what happened next. Another guest praises the quality of the food but laments a long wait for the check and a sense that the server's visibility vanished mid-meal. Price sensitivity also appears in multiple reviews: a single dish like a double Makers Old Fashioned is called out as a "total rip-off" at a lofty price, and some reviewers feel the menu leans toward a tourist-marketed luxury rather than a consistent value. There are even harsher takes: at least one reviewer describes the experience as "absolutely horrible" with low flavor, over-seasoned meat, and service that failed to redeem the meal.

A few reviews capture a broader frustration about inconsistency. Some guests describe a location that feels like a "tourist trap" or note that while the staff can be terrific, the overall quality of the meal can vary - dishes that look promising arrive underdelivered or cool, and some beef descriptions fall short of expectation after high hopes from the menu's stated luxury. Others mention that the room's energy - while exciting and vibrant - can overwhelm a date night, and in some cases, the room's volume competes with conversation. Still, several patrons emphasize that when everything aligns - strong service, precise cooks, and well-executed dishes - the Palm Nashville can deliver a memorable, upscale dining experience well worth a visit.

In the end, the Palm Nashville emerges as a quintessentially polarizing staple of Music City dining. It's a place that many guests plan to return to for special occasions, appreciating the opportunity to savor standout steaks, seafood, and pasta in a sophisticated, if sometimes loud, setting. The reviews suggest the restaurant can deliver moments of extraordinary hospitality, precise technique, and generous hospitality - moments that make a night feel exclusive and celebratory. They also remind potential diners to temper expectations: service can be exemplary, but lapses do occur; price points can be steep, and the experience can swing from flawless to merely good depending on the night and the crowd. For those seeking a high-end, Broadway-adjacent dining experience - where a well-crafted steak, a thoughtful dessert, and attentive staff can make a night feel elevated - the Palm Nashville remains a top consideration, with the caveat that, like any popular restaurant, it's best enjoyed with a touch of flexibility and an eye on search for the right moment.

This area of Nashville, Tennessee is a bustling and convenient neighborhood with a variety of amenities within a short distance. There are several popular dining options such as Chick-Fil-A, Taco Bell, and Chipotle Mexican Grill nearby. For those in need of medical services, there are pharmacies like Walgreens and CVS Pharmacy as well as reputable physicians and hospitals located within a few miles. Additionally, there are cafes like Starbucks and East Park Donuts & Coffee for socializing and enjoying a cup of coffee. The neighborhood also offers several parks for leisurely walks or outdoor activities. Transportation options include Corporate Flight Management and John C Tune Airport for easy travel. Places of worship such as Cornerstone Church and Dalewood Baptist Church are also conveniently located for spiritual needs. Overall, this area provides convenience, comfort, and accessibility for seniors looking to settle in Nashville.

Restaurants

• Chick-Fil-A (2.2 miles)
• Taco Bell (2.3 miles)
• Chipotle Mexican Grill (2.5 miles)
• Sonny's Patio Pub and Refuge (3.3 miles)
• Mother’s Ruin (3.5 miles)
• The Cupcake Collection (3.5 miles)
• Red Headed Stranger (3.6 miles)

Pharmacies

• Walgreens (2.3 miles)
• Walgreens (3 miles)
• Walgreens (3.6 miles)
• Walgreens (4.3 miles)
• CVS Pharmacy (4.3 miles)
• Walgreens (4.4 miles)
• Walgreens (4.4 miles)

Cafes

• Starbucks (2.6 miles)
• Starbucks (4.3 miles)
• East Park Donuts & Coffee (4.4 miles)
• Frothy Monkey (4.7 miles)
• Parlor Doughnuts (4.9 miles)
• Ugly Mugs Coffee and Tea (5.1 miles)
• Crema (5.1 miles)

Physicians

• Tennessee Orthopaedic At Skyline Medical Center (3.4 miles)
• TriStar Skyline Advanced Wound Care & Vascular Center (3.7 miles)
• Nashville Cardiology (4.6 miles)
• Dialysis Clinic (4.7 miles)
• Allergy & Immunology (4.8 miles)
• Saint Thomas Health Services (4.8 miles)
• TriStar Centennial Medical Center (4.9 miles)

Hospitals

• Metropolitan Nashville General Hospital (3.9 miles)
• Saint Thomas Heart - Saint Thomas Midtown Hospital (4.8 miles)
• VUMC 9 South (5.6 miles)

Parks

• Fred Douglas Park (4.3 miles)
• Riverfront Park (4.7 miles)
• Music City Walk of Fame Park (4.8 miles)
• Centennial Park (4.9 miles)
• West Park (5.1 miles)
• Shelby Walk Park (5.1 miles)
• Richland Park (5.3 miles)

Transportation

• Corporate Flight Management (4.8 miles)
• John C Tune Airport (JWN) (5.1 miles)

Places of Worship

• Cornerstone Church (5.2 miles)
• Dalewood Baptist Church (5.5 miles)