AVIVA Maybelle Carter

Pros

• The facility has been upgraded in the last two years and is very nice and clean, providing a welcoming environment for residents.
• Staff at AVIVA Maybelle Carter are described as friendly, helpful, and accommodating, consistently showing care for the residents.
• Residents enjoy a variety of activities organized by the staff, enhancing their social engagement and overall happiness.
• Many reviews highlight the good quality of food served at the facility, with updates made by a new chef who holds a degree in Culinary Arts.
• The community fosters strong relationships among residents and staff, creating a warm and supportive atmosphere.
• Families appreciate the communication from the intake staff and caretakers throughout the process of moving their loved ones in.
• The location is convenient, close to shops and medical facilities, making it accessible for families to visit their loved ones.

Cons

• The facility's staff is extremely rude and disrespectful, leading to a very disappointing experience for residents and their families.
• The maintenance staff is incompetent, resulting in delays in necessary repairs and care, which has led to serious health issues for residents.
• There are safety violations present, such as non-compliant hold bars and dangerously placed outlets, posing risks of accidents.
• Residents often go without food due to poor meal service, creating significant dissatisfaction with the dining experience.
• The director of program events makes residents uncomfortable and does not communicate additional fees for services until after the fact.
• There have been incidents of severe neglect where residents have wandered off unsupervised, raising concerns about oversight and safety.
• Communication from staff regarding resident care is lacking, making it difficult for families to stay informed.
• Wait times for meals are excessively long and the food quality varies greatly, contributing to dissatisfaction with the kitchen operations.

Review

The reviews for AVIVA Maybelle Carter, a senior living facility, paint a complex picture of both commendations and criticisms. Many residents and their families express deep appreciation for the community's ambiance, cleanliness, and activities offered to residents. The recent renovations have been acknowledged positively, making the facility visually appealing and modern. Families report that their loved ones are generally well taken care of by the staff, who are described as friendly and helpful. Residents enjoy numerous activities that encourage socialization and engagement within the community, which is particularly beneficial for those who thrive in a social environment.

However, not all experiences have been positive. Some reviewers have voiced serious concerns regarding the responsiveness of the staff when urgent needs arise. For example, one family recounted a distressing incident in which an elderly resident had to wait an extended period of time without assistance after calling for help while in a vulnerable state. Such accounts raise crucial questions about staffing levels and overall attentiveness within the facility. Many families feel that better oversight could prevent such incidents from occurring in the future.

Another point of contention among reviewers pertains to food service quality and meal satisfaction. While several comments reflect positively on the food's preparation and taste, others highlight considerable delays in meal service and disappointment with menu substitutions that occur without prior notice to residents. It appears that this inconsistency can lead to frustration among residents who rely on scheduled meals for nutritional support throughout their day-to-day lives. Suggestions for improvement often include enhancing communication about menus or ensuring more reliable food delivery times.

Safety features also emerge as a major concern in some reviews. Commenters noted potential hazards related to outdated equipment or infrastructure weaknesses—specific issues such as non-compliant grab bars installed in bathrooms or improperly placed electrical outlets near sinks could pose serious risks to vulnerable residents. These safety concerns underscore an urgent need for consistent maintenance checks and improvements across living areas within the facility.

Despite these critiques, many families share heartfelt testimonials about their loved one's positive experiences at AVIVA Maybelle Carter. One reviewer passionately expressed gratitude towards how accommodating staff were during her sister’s stay, highlighting both cleanliness and attentiveness as distinguishing factors of her experience there. Furthermore, some families conveyed satisfaction with value received based on affordable pricing compared to similar facilities in the region.

In conclusion, while AVIVA Maybelle Carter boasts many strengths—such as its welcoming atmosphere, engaged staff members, clean facilities, ample activities available for residents—significant areas requiring attention remain evident through various reviews posted by users online. Recognizing both laudable elements alongside those needing improvement will ultimately lead management toward providing truly exceptional care tailored specifically toward each resident's needs moving forward into an ever-evolving landscape of assisted living services.

The Madison area in Tennessee offers a variety of amenities that may be appealing to seniors looking for a comfortable and convenient place to live. With multiple pharmacies nearby, accessing necessary medications and healthcare services is convenient. There are also several places of worship for spiritual fulfillment, as well as physicians' offices for medical care. The area boasts a selection of restaurants and cafes for dining out or socializing with friends. For those who enjoy spending time outdoors, there are several parks within a short distance, providing opportunities for recreation and relaxation. Overall, Madison offers a balanced mix of essential services and recreational options that could make it a desirable location for senior living.

Pharmacies

• Walgreens (0.8 miles)
• Walgreens (2.2 miles)
• Walgreens (2.2 miles)
• Walgreens (2.7 miles)
• Kroger Pharmacy (2.8 miles)
• Riverside Village Pharmacy (3.1 miles)
• Walgreens (3.6 miles)

Places of Worship

• Cornerstone Church (1.2 miles)
• Dalewood Baptist Church (2.9 miles)
• Hermitage Church of Christ (6.8 miles)
• The Movement Church (6.8 miles)
• Tulip Grove Baptist Church (7.1 miles)

Physicians

• TriStar Skyline Advanced Wound Care & Vascular Center (1.5 miles)
• Tennessee Orthopaedic At Skyline Medical Center (1.8 miles)
• Kelly Vision Center (3.5 miles)
• Living Well Center (4.4 miles)
• Goodlettsville Pediatrics (5.7 miles)
• North Children's Clinic (6.3 miles)
• Hayes Endocrine And Diabetes Center (6.9 miles)

Restaurants

• Cracker Barrel (2.7 miles)
• Fuse (3.1 miles)
• Wendy's (3.2 miles)
• Cook Out (3.3 miles)
• McDonald's (3.5 miles)
• Aquarium Restaurant (3.5 miles)
• Bavarian Bierhaus (3.6 miles)

Cafes

• Cafe Roze (4.2 miles)
• Starbucks (4.3 miles)
• Ugly Mugs Coffee and Tea (4.7 miles)
• Starbucks (5.2 miles)
• East Park Donuts & Coffee (5.6 miles)
• Starbucks (5.9 miles)
• Phat Bites (6.5 miles)

Parks

• Shelby Park (5.4 miles)
• Fred Douglas Park (5.5 miles)
• Moss Wright Park (5.5 miles)
• Shelby Walk Park (5.6 miles)
• Grand Ole Rv Resort And Market (6.1 miles)
• Riverfront Park (6.7 miles)
• Music City Walk of Fame Park (6.9 miles)