Creekside Health and Rehabilitation Center in Madison, TN
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306 W Due West Ave, Madison, TN 37115
For more information about senior living options: (844) 490-3973
Creekside Health and Rehabilitation Center offers a range of room types with pricing that reflects the quality of care and services provided. For a semi-private room, residents can expect to pay $4,495 per month, which is significantly higher than both the Davidson County average of $2,765 and the Tennessee state average of $3,162. Similarly, the cost for a private room at Creekside is set at $4,650, again surpassing local and state averages - Davidson County's average stands at $3,111 while Tennessee's is $3,696. These figures indicate that while Creekside may be on the pricier side compared to its surroundings, it likely commits to delivering an exceptional standard of rehabilitation and health services tailored to meet individual needs.
| Floor plans | Creekside Health and Rehabilitation Center | Davidson County | Tennessee |
|---|---|---|---|
| Semi-Private | $4,495 | $2,765 | $3,162 |
| Private | $4,650 | $3,111 | $3,696 |
Creekside Rehab makes patients feel like family. DeAnna and Regine are among Creekside's best therapists, and Jessica keeps spirits up. Michele, the orientation educator, welcomes newcomers and is encouraging. Sylvia at the front desk is friendly, kind, and helpful. The staff are professional, patient, and caring. The physical therapy staff is top notch and helps residents regain independence. The facility is spotless, clean, and well maintained. Aviva Maybelle Carter leads an outstanding team delivering quality care. Kelly H., the activity director, provides engaging activities and is responsive.
Creekside is going downhill, with staff who talk behind patients' backs and fail to provide proper elderly care. The facility is poorly maintained and not cleaned well. The staff are rude, disrespectful, and unprofessional, and many employees are quitting due to a toxic environment. The care is substandard; residents were neglected and not given necessary therapies or medications. The food is subpar and often cold or not edible. The building smells awful and feels more like a nursing home than a rehab center. There are serious safety concerns and allegations of elder abuse and neglect, including delays in emergency care. Understaffing leads to missed baths, long waits, and unsanitary conditions. Billing practices are shady, with complaints of being tricked about ownership or payments. One reviewer says to not take a loved one there and that the facility should be shut down. There were incidents of strangers entering rooms and inadequate responses to medical emergencies.Creekside Health and Rehabilitation Center in Madison, TN is best suited for families pursuing serious post-hospital rehabilitation where a skilled therapy team can drive meaningful gains and where frontline staff cultivate a compassionate, home-like atmosphere when operations run smoothly. The facility shines for residents who respond well to hands-on physical therapy, skilled nursing reassurance, and a treatment-focused approach that emphasizes progress and daily activity. It is less ideal for families prioritizing iron-clad consistency, flawless hygiene, and relentlessly reliable oversight, as those elements have repeatedly surfaced as concerns in reviews.
On the upside, Creekside earns strong marks for the rehab experience when the right therapists are on duty. Therapists such as DeAnna, Regine, Brandy, and Jessi frequently receive praise for patience, skill, and a tangible impact on mobility and daily tasks. The care teams devoted to memory tasks, safety reinforcement, and strength-building are repeatedly highlighted as capable and motivating, with several residents crediting PT staff for turning weeks into measurable improvements. Front-line personnel - nurses, CNAs, and the front desk - also surface repeatedly as caring and personable, contributing to a sense of warmth and trust during a challenging transition. The facility's appearance and some communal spaces receive favorable mentions, and when discharge planning and family communication click, families feel informed and supported.
Yet Creekside has earned a chorus of cautionary notes that cannot be ignored. A substantial portion of reviews depict persistent understaffing, inconsistent coverage, and lapses in essential daily care. Families report delays in bathing, missed or late medications, and slow responses to calls, with some accounts describing residents left without critical attention for extended periods. Safety and hygiene concerns recur, including complaints about rooms not being cleaned adequately, odors, and equipment issues; a few families recount alarming incidents where emergencies or acute medical needs did not receive timely intervention. Compounding these issues, there are repeated claims of poor communication, unanswered questions, and a perceived lack of accountability among some supervisory and administrative staff. A subset of reviews even includes severe allegations of elder neglect and safety breaches, underscoring real risk factors that demand vigilance.
The question then becomes whether Creekside's strong rehab-oriented culture can offset the risk tied to those recurring operational gaps. For families with a trusted, engaged advocate at the bedside and a willingness to press for clear care plans, daily progress notes, and guaranteed therapy hours, Creekside can deliver tangible improvements and responsive, empathetic care. The standout therapists and friendly front-line teams can create meaningful momentum in mobility and safety, especially if the resident's plan emphasizes structured PT, consistent medication management, and reliable daily routines. However, the reliability of that momentum hinges on consistent staffing, strict adherence to hygiene and safety protocols, and proactive, transparent communication - areas where many reviews signal weaknesses that parents and guardians must actively mitigate.
For families weighing alternatives, the decision hinges on safety, consistency, and long-term oversight. If staffing stability and unambiguous, rapid problem resolution are non-negotiables, it may be prudent to compare Creekside with other area facilities that demonstrate steadier nurse coverage, cleaner environments, and more predictable discharge planning. Prospective residents should request recent state inspection records, ask pointed questions about nurse-to-patient ratios, weekend coverage, and the cadence of PT sessions, and insist on meeting the administrator or a discharge planner before agreeing to placement. Tours should include conversations with current residents and families about meal quality, bathing schedules, and response times, not just the glossy common areas.
In sum, Creekside can be a solid choice for rehab-focused care when the staff is stable, engaged, and backed by clear families' communications and oversight. The strongest potential exists for residents who will benefit from vigorous physical therapy and a personable, attentive front-line team, provided that daily operations - especially staffing levels, medication safety, hygiene, and timely responses - are actively managed. For families where safety, consistent staffing, and transparent accountability are paramount, exploring alternatives or demanding a rigorous care plan and ongoing monitoring from Creekside is essential. A careful, proactive approach - before and during placement - will determine whether Creekside delivers the hoped-for recovery or exposes a loved one to avoidable risk.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Nashville International (9 miles away)
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.Creekside Health and Rehabilitation Center in Madison, TN is an assisted living community that offers a range of amenities and care services to enhance the comfort and well-being of its residents. The facility provides a variety of activities on-site, allowing residents to engage in social and recreational pursuits without having to leave the premises. Additionally, there is a beautician available on-site to cater to residents' grooming needs.
For those seeking spiritual support, Creekside Health and Rehabilitation Center offers devotional services on-site. The facility boasts both indoor and outdoor common areas where residents can relax, mingle with their peers, or enjoy the natural surroundings.
The center also ensures that residents' privacy and mobility needs are met by offering private accommodations and wheelchair accessible showers. Incontinence care is provided for individuals requiring assistance in this area.
Convenience is another advantage of choosing Creekside Health and Rehabilitation Center as it is located in close proximity to various establishments. Three cafes nearby offer opportunities for residents to indulge in their favorite drinks or snacks. Eleven pharmacies ensure easy access to medication and healthcare supplies. With four physicians nearby, medical consultations and check-ups are readily available whenever needed. Moreover, the presence of twelve restaurants makes dining out or ordering food a convenient option for residents who prefer not to cook. Finally, two places of worship in close proximity allow individuals to nurture their spiritual beliefs.
With its array of amenities and proximity to essential services, Creekside Health and Rehabilitation Center provides an inviting environment for seniors seeking assisted living in Madison, TN.
Madison, Tennessee is a vibrant and convenient area for senior living, with multiple pharmacies, places of worship, physicians offices, restaurants, cafes, and parks within a short distance. With several Walgreens locations nearby, accessing medications and healthcare services is easy. Places of worship such as Cornerstone Church and Dalewood Baptist Church offer opportunities for spiritual growth and community engagement. Physicians like TriStar Skyline Advanced Wound Care & Vascular Center provide specialized medical care close to home. A variety of dining options including Cracker Barrel and Starbucks cater to different tastes, while parks like Moss Wright Park and Shelby Park offer opportunities for outdoor recreation and relaxation. Overall, Madison offers a well-rounded and accessible environment for seniors looking to live in a diverse and engaging community.
Creekside Health and Rehabilitation Center offers a range of room types with pricing that reflects the quality of care and services provided. For a semi-private room, residents can expect to pay $4,495 per month, which is significantly higher than both the Davidson County average of $2,765 and the Tennessee state average of $3,162. Similarly, the cost for a private room at Creekside is set at $4,650, again surpassing local and state averages - Davidson County's average stands at $3,111 while Tennessee's is $3,696. These figures indicate that while Creekside may be on the pricier side compared to its surroundings, it likely commits to delivering an exceptional standard of rehabilitation and health services tailored to meet individual needs.
Creekside Health and Rehabilitation Center is located at 306 W Due West Ave, Madison, TN 37115 in Davidson County, Tennessee
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