Creekside Center For Rehabilitation And Healing in Madison, TN
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Information last verified:
306 West Due West Avenue, Madison, TN 37115
For more information about senior living options: (844) 490-3973
Creekside Rehabilitation Center is described as a beautiful place to recover, with knowledgeable and caring staff. The Creekside staff are friendly, professional, and consistently provide the care patients need. Therapists Regine and DeAnna are fantastic and genuinely care about helping patients regain strength. The PT team is top-notch and helps residents walk and regain independence. Creekside Center truly cares for the well-being of patients, with a dedicated care team across nurses, therapists, and aides. The front desk staff are friendly and welcoming, making visitors feel at ease. The Activity Director Kelly H. goes out of her way to provide engaging activities and is highly regarded. Creekside is clean and safe, with a pleasant environment and caring staff.
Several reviews allege elder neglect and unsafe conditions, with residents left unattended and not adequately cared for. The staff are described as rude, unprofessional, and uninterested in assisting patients or their families. The facility is labeled dirty and poorly maintained, with foul odors and inadequate cleaning. There are claims of improper medication handling and that residents aren’t given necessary hydration or care. Medical emergencies are described as mishandled, sometimes resulting in serious harm or death. Families warn others to avoid sending loved ones there and suggest the facility should be shut down. Billing practices are criticized as shady and predatory, with accusations of exploiting residents or their families.Creekside Center for Rehabilitation and Healing in Madison, Tennessee is best suited for families pursuing an aggressive rehab plan where the priority is measurable progress in mobility and strength. The reviews consistently flag the center’s rehab program as a standout feature: dedicated physical therapists like DeAnna Bland, Regine, and a slate of engaged therapists and aides who push patients to regain function. When success hinges on structured therapy, clear discharge planning, and a team that treats recovery as the central mission, Creekside often delivers results that make sense for post-surgical, post-stroke, or prolonged illnesses where independence is the ultimate objective. The atmosphere at times feels homey and supportive, with several accounts praising friendly nurses, mindful activity directors, and a sense that staff genuinely cares about progress and daily wellbeing. For families who can align expectations with a strong rehab focus, Creekside can be a valuable ally in reclaiming independence and function.
That said, this community demands vigilance from families whose highest priority is safety, consistency, and reliable everyday care. A substantial cluster of reviews allege serious lapses: understaffing, delayed responses to calls, rough handling, inadequate bathing or grooming, and even frightening narratives of neglect or harm. Some families recount dramatic, lingering concerns about safety and communication gaps, including patients left unattended, medication mismanagement, and delayed emergency intervention. The tone in several postings is stark: statements about an unsafe environment, dirty conditions, and a sense that some staff behave disrespectfully or fail to follow through on basic care. These reports are not isolated anecdotes; they recur across many reviews, painting a pattern that cannot be dismissed. If safety reassurance and consistent, attentive 24/7 care are nonnegotiables, alternatives with steadier regulatory track records may be worth exploring.
The strongest offset to the center’s drawbacks appears where the rehab team is able to function at peak capacity. When therapy is delivering tangible gains, families note meaningful improvements in walking, balance, and endurance, often accompanied by compassionate nursing support and attentive discharge planning. Positive mentions abound for the way therapy personnel communicate progress, the availability of wound care and nutritional support, and the presence of a responsive social work or discharge-coordinator team that helps families navigate transitions. Cleanliness and a pleasant campus environment show up in several visits as well, with compliments on organized schedules, cooperative front-desk staff, and the sense that the facility can feel both secure and welcoming on good days. These elements, strong PT, capable nursing care, and a cohesive rehab-focused routine, can help offset concerns, especially when a patient’s primary goal is rehabilitation and return home.
Conversely, the cons tend to be system-wide enough to raise red flags for anyone considering Creekside as a long-term plan. Recurrent complaints about poor communication, inconsistent staffing levels, and delayed or missed care tasks (bathings, timely meds, and even basic assistance) undermine credibility in the facility’s ability to handle complex medical needs. Several reviews describe unpleasant odors, subpar room maintenance, and questions about the adequacy of hygiene and infection control. The most alarming narratives involve alleged elder neglect and unsafe episodes that culminate in emergency situations or family members feeling compelled to intervene. Taken together, these patterns strongly suggest that Creekside’s daily operating reality can swing from commendable rehab momentum to chaotic gaps in oversight, depending on shift staffing and management focus. For families with loved ones who require relentless supervision and rapid escalation of medical concerns, these risks may outweigh the rehab upside.
Prospective families should approach Creekside with a clear, structured due-diligence plan. Begin with a focused tour that emphasizes therapy sessions, staffing ratios at various shifts, and the cadence of care coordination between therapists, nurses, and the discharge team. Request to meet the lead nurse, the Director of Nursing, and the therapy supervisor to hear firsthand how care plans are developed, tracked, and revised. Probe the schedule: how often are patients seen by PT, OT, and speech therapists; what is the typical response time to call bells; who handles medication administration and who monitors potential side effects? Review the most recent state inspections or CMS ratings, and ask for current patient-family references who have recent, positive rehab outcomes. Lastly, verify the facility’s policies on bathing, linens, and daily hygiene, and insist on observing a therapy session and a routine bathroom or assistive-care interaction during a visit. This diligence will illuminate whether Creekside’s strengths can be consistently relied upon for a loved one’s safety and progress.
In the end, Creekside Center for Rehabilitation and Healing presents a practical paradox: undeniable rehab strength on the spectrum of individuals who benefit from it, shadowed by serious, ongoing concerns about safety, consistency, and daily caregiving quality. For a patient whose objective is aggressive rehab, with a family that can actively monitor care, demand high standards, and push for transparent communication, Creekside can be a compelling choice. For those whose priorities include unwavering safety, predictable staffing, and uniformly compassionate daily care across all shifts, it is prudent to compare other facilities with steadier performance records and more consistent regulatory standing. The right decision hinges on aligning the core goal, rehab outcomes versus daily safety and reliability, with a rigorous, firsthand assessment of the center’s current staffing, care processes, and accountability.
139 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Nashville International (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Creekside Center For Rehabilitation And Healing in Madison, TN is a vibrant and comfortable assisted living community that offers a range of amenities and care services to enhance the well-being of its residents.
The community provides numerous amenities to cater to the diverse needs and interests of its residents. A beauty salon is available for those who want to pamper themselves, while cable or satellite TV ensures access to entertainment options. Community operated transportation makes it convenient for residents to explore their surroundings, and a computer center allows them to stay connected with loved ones. The dining room offers restaurant-style dining, where delicious meals are served. The fitness room promotes physical activity, and the gaming room provides opportunities for recreation. Residents can also enjoy the beautiful outdoor space, relax in the garden, or immerse themselves in books at the small library. Wi-Fi/high-speed internet ensures connectivity throughout the community.
The care services provided at Creekside Center include 24-hour call system and supervision for round-the-clock assistance. Trained staff are available to assist with activities of daily living such as bathing and dressing, as well as transfers when needed. The community caters to special dietary restrictions including diabetes diets. Medication management is provided to ensure that residents receive their medications correctly and on time. A mental wellness program is also offered to support emotional well-being.
The community organizes a variety of activities for residents' enjoyment and engagement. Concierge services are available for personalized assistance, and fitness programs promote an active lifestyle. Planned day trips allow residents to discover new places, while resident-run activities provide opportunities for social interaction. Scheduled daily activities ensure a fulfilling and stimulating experience.
Located in Madison, TN, Creekside Center benefits from its proximity to various amenities such as cafes, pharmacies, physicians' offices, restaurants, and places of worship. Transportation arrangements are available for non-medical needs as well as doctor's appointments.
In summary, Creekside Center For Rehabilitation And Healing in Madison, TN is a welcoming and well-equipped assisted living community that offers an array of amenities and care services to support the overall well-being of its residents.
This section of Madison, Tennessee offers a variety of amenities and services that may appeal to seniors looking for a convenient and vibrant community. With several pharmacies nearby, accessing medication and healthcare services is convenient. There are also plenty of places of worship for spiritual fulfillment. In terms of dining options, there are a mix of chain restaurants like Cracker Barrel and local cafes such as Cafe Roze to suit different tastes. Additionally, there are parks like Moss Wright Park and Shelby Park for outdoor recreation and relaxation. The proximity to physicians' offices like TriStar Skyline Advanced Wound Care & Vascular Center provides easy access to medical care. Overall, this area offers a balance of convenience, leisure activities, and healthcare options for seniors considering living in Madison.
Creekside Center For Rehabilitation And Healing is located at 306 West Due West Avenue, Madison, TN 37115 in Davidson County, Tennessee
Creekside Center For Rehabilitation And Healing on seniors.fyi includes 9 photos including images showing healthcare, building, landscaping, interior, lobby, seating area, flag, natural light, and more.
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Interior
Outdoors
Building
Architecture
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Outdoor
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